Jeep Grand Cherokee 4xe stalling problems

Filed Sep 16, 2026 · Transmission · CA

The contact owns a 2022 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle repeatedly stalled in traffic and failed to accelerate. The driver was forced to frequently pull over to the shoulder. The vehicle was taken to a dealer, and the technician removed the terrain switch; however, the failure persisted. The vehicle was then taken to another dealer. The contact stated that the check engine warning light illuminated during one of the failures.

Filed Feb 26, 2026 · Electrical, Engine · 16,000 miles · NY

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "FORM" was displayed on the screen. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The contact received notification of the federal safety agency Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The contact stated that on a separate occasion, the vehicle became difficult to maneuver. No warning lights were illuminated. Occasionally, the infotainment screen displayed a blank screen or glitched intermittently. Most recently, the brake pedal was depressed, but the vehicle failed to stop immediately. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 16,000.

Filed Jan 27, 2025 · Engine · 85,095 miles · NC

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM's increased and the vehicle stalled. The contact drove the vehicle to the shoulder of the road where the vehicle was turned off and restarted and the vehicle was driven to the residence. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the failure had occurred several times. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,095.

Filed May 4, 2024 · Electrical, Engine · NJ

1) Car shuts off automatically when driving. The only option to start engine again is to shut off the engine and restart. 2) Car hesitate when gas engine is communicating with electric battery. Car acts like it is is neutral for about 5 seconds The both issues listed above creates a serious safety risk as there is no option to accelerate while driving on a highway or city street. It creates a safety risk for my family and drivers that are behind me since other drivers have to come to an abrupt stop. The engine turned off while I was driving my daughters to school and we came within inches of being hit by a tractor trailer. That is why I am writing this message. This is a serious safety risk and I do not trust this vehicle. I took the car back to the dealership and I was told that the issue is a characteristics of a hybrid. They were not able to replicate the issue but they are aware of the issue since others customers had the same complaint. The engine shut off and engine stall happened 3 more times after this visit so I am now going back to see what options I have to get out of this lease. The episodes happened so fast that I do not recall if a warning light came on. It is a very scary moment when you have your family in the car and the engine shuts off for no reason. Fortunately there has been no accident YET but as mentioned I am going to try my best to get out of this lease.

Filed Mar 1, 2024 · Electrical, Engine · FL

This is a followup to complaints 11574396 & 11574483. I was advised by service that the vehicle passed an inspection and it was ready for pickup. I went to the service department to pick up the vehicle. The service manager advised me that the vehicle was properly wired, and that he believed the problems that I have experienced were resolved through software updates. He also advised me that he believed the issue of the vehicle not accelerating past 29 mph was due to the vehicle being placed into manual mode through the vehicle's paddle shifters, because 29 mph is the limitation for 1st gear. I advised him that I never used the paddle shifters, but he insisted that I must have hit them by accident. He also advised me that in the event the vehicle enters manual mode, I can exit that mode by holding down the right paddle. I took back possession of the vehicle and began to drive home. I did not even make it half a mile before the vehicle once again began to experience serious malfunctions. The engine once again shut off while driving. I pulled onto the swale. Once again, the "D" was blinking on both the shifter knob and the driver info panel screen. There were numerous error messages and icons displayed. This included the check engine light, battery warning light, check hybrid electrical system light and warning (wrench with lightning bolt), and service electronic stability control warning. The vehicle also stated that the auto emergency braking system was engaged in active braking, despite the fact I was not near any other vehicle or object. There were other warning messages that displayed but that cycled through too quickly for me to read or photograph them. After restarting the car, once again, the vehicle would not accelerate past 29 mph. The screen showed the vehicle was in manual mode, in 1st gear. I could not return to manual mode. The service manager has indicated that engineering technicians must be brought in.

Filed Feb 28, 2024 · Engine, Transmission · FL

Last night, an incident occurred, which was previously reported to the federal safety agency. This morning, while driving to the dealership to address that incident, the vehicle's engine turned off while driving in hybrid/gas mode. The "D" was blinking on both the shifter and on the driver information panel. I was able to turn the shifter knob to put the vehicle into neutral, reverse, and park, but there was no change in vehicle behavior. Putting the shifter back in drive did nothing, and the car remained inoperable. All the while, the infotainment system remained on. Eventually I was able to restart the engine and drive. During the resulting drive to the dealership, which was done in hybrid/gas mode, the vehicle would not accelerate past 29 mph. The engine would sound normal until reaching approximately 28 mph, at which point it sounded like the engine was cutting off, and then acceleration would cease at 29 mph no matter how much the gas pedal was pressed. The vehicle was taken to the dealership. I have been informed that they are looking into the source of the various problems reported here and in a previous report. I was informed that a diagnostic test revealed nearly 50 error codes. Several photos and videos were recorded.

Filed Nov 9, 2023 · Brakes, Engine · AK

Vehicle completely shut off while driving down highway. Completely lost steering response and breaking response. There was absolutely no way to control the Vehicle. My daughter and I both thought we were going to crash and die. We live in Alaska and it's winter time so the road conditions aren't the best. It took about 10 to 15 seconds and everything came back on and started working again. I drove my vehicle straight to the dealership I bought it from and have demanded a buyback process. I haven't had it a year and even the hybrid heating coolant system has had to be replaced twice.

Filed Sep 6, 2023 · Engine · NE

The engine shuts down while driving. There was a recall on 2022 Jeep Grand Cherokee L, there’s a current recall on 2023 Jeep Wrangler xe, and now my Jeep Grand Cherokee xe is experiencing the same malfunction. This is extremely dangerous since the vehicle loses power and comes to a stop while in the middle of driving. I came very close to being rear ended on 2 occasions. I had a service appointment with the Jeep dealership today and they confirmed that they were able to reproduce this today, so thankfully my vehicle will get fixed. No warnings appear on the vehicle’s display when this occurs. You have no warning and the vehicle simply stops. When this happens, I’ve been able to turn my car off and then back on again and it starts running again. This is an extremely dangerous flaw. I feel that it’s Jeeps responsibility to keep their customers safe by inspecting all similar vehicles to ensure that they are not selling a death trap to an unsuspecting customer. My vehicle is only 2 months old. In addition to this issue, I have had my air conditioner not cool when turned on, the navigation system refreshes over and over, the auto interior lights on the car brighten rather than dim when it’s dark, and the vehicle is already shifting rough. I have read that Jeeps are notorious for transmission issues. Unfortunately, I learned these thing after purchasing the $60,000 vehicle. I urge everyone who reads this to please research your vehicles (past and present models) to ensure you are making a safe decision prior to making a purchase. What I have read on Jeeps is truly eye opening. I would have never purchased this vehicle or any other Jeep, Chrysler, Dodge, or Fiat vehicles had I known prior. These are all made by Chrysler and all have similar issues. I really hope this message brings light to this widespread issue in the attempt to save lives.

Filed Aug 22, 2023 · Engine, Steering · CA

When driving my vehicle, the engine seems to be stalling as a switching from one gear to the other jolts. The engine is slow in responding to speeding up. I feel unsafe specially when attempting to go on the freeway because the car seems to momentarily stop and between switching gears. I called the dealership where I purchased the car and they said that there is no recall for a similar experience of the problem. I called and they said that they would not be able to look at it for a few weeks, and that I was not able to book an appointment and that I would need to drop it off and it would take them approximately about three weeks to look at it and I was not able to get a loaner vehicle from them during that time.

Filed Mar 29, 2023 · Engine, Transmission · FL

Having less than 3K miles in the odometer, the engine started to develop valve train noise that worsens as the engine gets hotter, taken to the dealership to check on the concern plus no start, had the battery replaced after staying 3 weeks in the dealership, supposedly the noise was normal, took it to another dealership as the first one left a few things not fixed, once again i was told the noise was normal, The noise started to get louder as miles were being put on the car, people would ask if the car was a diesel powered one, even the service advisor of the dealership were the car remains asked me if the engine was diesel when she heard the noise. At idling speed the engine is not running smoothly you can hear cylinders misfiring on the exhaust, oil temp remains over 240 when driven, 245 just by pressing the gas to pass a car, oil pressure at idling speed has gone lower as time goes by reaching at times 28 psi. Noise varies when the engine switches in between 8 cyl or 4 cyl mode, in 4 cyl mode the whole car vibrates really bad and loud until you hit the gas to get the engine out of the 4 cyl mode. Service engine light came on once at idling speed when the idling speed became erratic. Engine stalled once. Car in the dealership since Jan 23 2023, was called exactly one month later to pick it up as per they report everything was ok, asked to try another one with the same engine mine has so i could hear the "normal" noise, they had none to check, the shop foreman went on a test ride with me to confirm the issue and then he acknowledged that the noise was weird, so i was asked to leave it, two months already went by and so far no word on the issue, the car has not being further diagnosed by the 'ENGINE EXPERT" will have to go through the lemon law as they just don't say a word or give me options. Grand Cherokee Summit reserve 5.7 Hemi engine. as of today 3/29/2023 still not diagnosed