Jeep Grand Cherokee L coil spring problems

Filed Oct 29, 2026 · Suspension · NY

I am filing this complaint regarding my Jeep Grand Cherokee L and Safety Recall 89D, involving the rear coil springs. My husband and I purchased this vehicle on August 10, 2025. We have two young children, ages 3 and 1, and purchased this SUV because we wanted a safe, reliable vehicle for our family. I recently received a recall notice informing me that the rear coil springs may not have been installed correctly and could detach while driving, increasing the risk of a crash. The notice also states that there is currently no repair available. Although my vehicle has not experienced a confirmed suspension failure, I am extremely concerned about what could happen if it does. What if a spring detaches while I am driving with my children? What if it causes an accident that seriously injures or kills someone? I understand that recalls happen, but I do not understand how families are expected to continue using these vehicles without a repair or clear guidance about the risks. I am requesting that the federal safety agency review the handling of this recall, the lack of an available remedy, and whether Jeep should be required to provide additional safety guidance or interim protections for affected owners. My family relies on this vehicle for daily transportation. I should not have to wait for an accident or injury before these concerns are addressed.

Filed Oct 29, 2026 · Suspension · SD

I own a 2022 Jeep Grand Cherokee L. My vehicle was previously repaired under FCA Safety Recall 64A / the federal safety agency Recall 23V‑413 for the rear coil springs on XXX, at approximately 32,792 miles. The vehicle is now affected by another rear coil spring safety recall, FCA Campaign 89D. This recall involves the same safety concern involving rear coil springs potentially being improperly installed and detaching from the vehicle while driving. I brought the vehicle to Billion Motors in [XXX], on September 29, 2026, at approximately 130,321 miles because I was experiencing loud clunking, shaking, and severe vibration. The dealership documented: “PER STELLANTIS, REMEDY IS NOT CURRENTLY AVAILABLE. FCA US WILL CONTACT BY MAIL WHEN REMEDY IS AVAILABLE.” I am extremely concerned because this vehicle already received the previous recall repair for this same rear coil spring issue, and I am now being told that the vehicle is again affected and there is currently no remedy available. A rear coil spring detaching while driving could create a road hazard and increase the risk of a crash. I am continuing to experience suspension-related symptoms while there is no available repair. I have contacted FCA/Stellantis regarding this issue and requested assistance, including review for repurchase of the vehicle. I am filing this complaint so the federal safety agency is aware that my vehicle received the prior recall repair, is now affected by another recall involving the same safety condition, is experiencing symptoms, and currently has no available remedy. I have also filed a consumer complaint with the South Dakota Attorney General’s Office/Division of Consumer Protection, which has forwarded my complaint to FCA US LLC and requested a response from the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 12, 2026 · Suspension · TX

In XXX I received a phone call from the Jeep Chrysler Dodge Ram dealership in [XXX] that my vehicle had a recall and needed repairs. I took my vehicle there XXX and assumed all work was completed and that the dealership billed out to the manufacturer for repayment for performing this recall repair. However, now I am receiving additional notifications from both FCA and the dealership that the same identified recall is needing to be repaired again (64A or 20D). I am concerned there is something suspicious happening with the dealership and feel like they are being dishonest to the manufacturer that they actually repaired my vehicle in April under this recall. I would like this to be investigated because I was not provided any proof of service/repair (photos, document, etc). I am unsure about how to move forward with the newest communication from FCA regarding my vehicle recall with the rear coil spring. Obviously, mine and my child's safety are the utmost concern at this point as this is my only vehicle. Please contact me at your earliest convenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 25, 2026 · Steering, Suspension · MA

I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, the federal safety agency Campaign 26V‑562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no communication from the manufacturer with an estimated repair date. I have no indication from Jeep as to when parts will be available to complete this repair. This is a serious concern for my family. I am the primary driver of this vehicle, and I use it daily to transport my two young children to school and other activities. Knowing that this vehicle has a documented defect that could cause a rear coil spring to detach while driving, with no timeline for repair, is deeply distressing to me as a parent. My children's safety depends on this vehicle functioning correctly every time we are on the road, and I should not have to choose between driving a vehicle I know has an open safety defect and finding another way to transport my kids indefinitely. I am filing this complaint to formally document that this recall remains open with no parts available and no manufacturer timeline, and to ask that the federal safety agency take into account the real safety risk this poses to families with young children who have no choice but to continue driving these vehicles while a fix remains unavailable. Vehicle: 2021 Jeep Grand Cherokee L Manufacturer Campaign: 89D the federal safety agency Campaign: 26V‑562 Dealership contacted: Quirk Jeep - Braintree MA Date of dealership contact: 9/25/26

Filed Sep 11, 2026 · Suspension · 90,000 miles · OK

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passenger’s side rear coil spring and both isolators were lying on the ground. The vehicle was jacked up, and the passenger’s side rear wheel was removed. The vehicle was then towed to a dealer where it was diagnosed with damage to the coil spring. The contact was informed that the passenger’s side rear coil spring needed to be replaced. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 90,000.

Filed Sep 10, 2026 · Suspension · FL

The rear coil spring has detached from this 2023 Jeep Grand Cherokee L twice. The first time, the coil detached while we were driving more than a year ago. The second time, the coil detached while the vehicle was parked in our driveway last month. This is especially concerning because this vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 1431), and its rear coil spring also detached while we were driving. Between our two vehicles, we have experienced three separate coil-spring detachments. We are very concerned that the repeated recalls and repairs have not resolved this safety issue and no longer feel confident that these vehicles are safe to drive.

Filed Sep 10, 2026 · Suspension · FL

The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 7805), which has experienced two separate rear coil-spring detachments—one while driving and another while parked in our driveway last month. Between our two vehicles, we have experienced three separate coil-spring detachments. We are very concerned that the repeated recalls and repairs have not resolved this safety issue and no longer feel confident that these vehicles are safe to drive.

Filed Aug 31, 2026 · TX

This is in regards to my 2023 Jeep Grand Cherokee L, the rear coil spring has detached from its position while the vehicle was in park. I had spoken to Mopar representative for concern of what i have read on their recall, the rep. had told me that my vehicle was already checked and completed on July of 2023. So i asked her why did the spring coil detached while in park if the issue was completed. same as other owners that has similar issues on the recall that i have read on complaints. can you please look into this as this could result in serious accident. there is a recall on this issue but my vehicle VIN # was not on the list of the recall. Thank you

Filed Aug 21, 2026 · Suspension · IN

Rear passenger side coil spring fell out. Vehicle was previously inspected and deemed not affected by the known coil spring recall by a CDJR service department. More recently deemed not included in the investigation looking into later ongoing issues. Currently the vehicle is in the possession of this service department awaiting parts and the Dealership is correcting or repairing via an extended warranty, also I will be paying my deductible with the warranty to complete the work.

Filed Aug 17, 2026 · Suspension · 71,000 miles · TX

The contact owns a 2023 Jeep Grand Cherokee L. The contact was informed by his daughter that the rear passenger’s side of the vehicle was low, and the ride height of the vehicle was not normal. The contact inspected under the vehicle and discovered that the rear passenger’s side suspension coil spring had detached from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously repaired under the federal safety agency Campaign Number: 26V051000 (SUSPENSION). No further information was available. The failure mileage was 71,000.