The vehicle was placed in park (or so I thought) and idled backwards over a medican in a parking lot with my two young children in their seats. Fortunately, I caught up to the vehicle, jumped in and put my hand on the brake. I received a letter in march from the manufacturer stating they were aware of the problem and would be recalling the jeep when the parts were made available. After this incident happened, I contacted the manufacturer and the nearest jeep dealer and neither were helpful in guiding me to getting this already identified problem. The parts are not available and the vehicle hasn't been formally recalled, I was told. The problem is, my vehicle did roll backwards with two children in it and for a terrible accident to occur is obviously preventable if someone would make the parts accessible and the dealer would provide the service. I am unable to get anywhere on my own. So I was hoping I could get some help this way. Thank you, [xxx]. Dt parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1998 Jeep Grand Cherokee suspension complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
The driver's window refused to close and the passenger window slides down the door panel.
Output speed sensor replaced, causing engine light to illuminate.
While driving a grinding noise occurred in front end of vehicle. Dealer has replaced transfer case three times which has not corrected the problem. Please give any further details.
Consumer heard a whirping sound like a window was open. Took vehicle to mechanic, and mechanic indicated that noise was coming from rear passenger's rotors. Steering wheel shook, and car pulled to the right.
When driving and upon acceleration consumer noticed a noise coming from the rear of vehicle. Consumer has contacted the dealer, dealer was aware of the problem. Please provide any further details.
Vibration, roaring & rear end noise five weeks after purchasing vehicle. Drive shaft was replaced at 4941 miles. The problem reappeared and the axle assembly was replaced at 13947 miles. Rear assembly replaced again two months later at 16387 miles. Rear end / scraping noise and roaring reappeared. Metal found inside rear differential pan and side berring race damaged. The entire rear end unit was replaced at 28844 miles. Prior to the jeep being repaired on the previous dates indicated, it was also brought in for similar type problems on 11/12/99 at 25775 miles and 1/24/00 at 28323 miles but was not repaired. The last time it was repaired on 2/9/00, the jeep was at the dealership for three days and they said there was nothing wrong. However, after demanding that the rear end be checked, they found metal inside the rear differential pan and that the side berring race was damaged.
Vehicle been experiencing unnecessary noise coming from the rear; rear end differential was replaced twice by dealer, and problem still occurring.
The door locks inside the door fell apart.
When consumer hits the brakes the whole front end starts shaking. This causes the consumer to lose control.
While driving at 45mph or above front end vibrates to the point that consumer could lose control. To stop consumer hasto slow the vehicle down. Dealer has been contacted.
Transmission makes a whining noise when vehicle is put into reverse when the vehicle is first started, rear end replaced, front end replaced, transfer case replaced, transmission taken completely apart and no repair. Service department does not know how to repair.
Front suspension failed.
Rear axle bearing failed.
Problem is a vibration that comes in at 62-67 MPH, local dealership agree's,but chrysler denies problem. I am worried about the possibility of the wheels locking up at 60 or 70mph. Chrysler refuses to address the problem.
Vehicule pull to right or left when driving, dealer change 2 front tires, repair terminals and align without improvement. Yg( dot number: )
Front suspension squeaks and grinds when driving down a bumpy road or making a turn. Dealer contacted and is aware of the problem. Stated motor mounts were not properly installed. Also, sway bar links and bushings needed to be replaced, will back order part and replace them.
Vehicle vibrates. Problem cannot be found.
As soon as the vehcile reaches 66 to 70 MPH the vehicle starts to vibrate and the problem has not been correct by tires, drive shaft or change of transfer case.
Front end suspension experiences vibration continuously.
Power steering hose experiening leaks. Nlm
Rear wiper does not perfrom properly.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1998 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history