It has happened a few times the lever in the gas tank that lets the gas gauge know how much gas is in it sticks when it says a quarter tank it is actually completely empty. This has left myself and my two babies left to walk and get pushed to a gas station. The other complaint is that the transmission makes a really load whining noise when overdrive is off.
1998 Jeep Grand Cherokee transmission complaints
Page 2 of 15: complaints 11 to 40 of 425, newest first, as owners wrote them.
There is a very loud whining noise that come from the transmission.
After safely placing the gear lever into the park position and leaving the vehicle with the engine running, the car suddenly went backwards, knocking me down, hitting another car and crashing into a house. *jb updated 10/24/07.
1998 jeep grand cherokee with recall for the floor shifter. Customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. *kb the consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. The consumer stated the cv joints had to be replaced. The consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. The dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle.
While driving the 1998 jeep grand cherokee laredo, the vehicle's drive train seems to be binding. While attempting to turn, the vehicle practically comes to a halt. Taken to chrysler dealer numerous times, 1st time entire rear differential, axles and all were replaced (no charge-they claim there was a recall? I never found this recall) vehicle was fine for a few months afterwards but then has acted similarly ever since, dealer claims they don't have time to look at my vehicle. While in a parking lot w/vehicle 's engine running, I decided to shift transfer case from hi to lo (all time 4wd) and noticed that the shifter does not indicate hi but does indicate lo. Found it hard to find neutral too, then lights indicated "lo" when shifter was still allegedly in hi? Not sure but believe it may be a linkage adjustment issue. It may not be completely "locked" in position. Also noticed that when the engine was shut off, the vehicle moved slightly, sort of like trying to find a gear. Same problem as it's been for the previous 6 yrs!
I own a 1998 jeep grand cherokee laredo. It was in park when it suddenly went into reverse on its own. It knocked myself over and dragged me with my hand slammed in the door. It finally came to a stop when it hit a traffic signal causing massive damage to the vehicle. I found out after the crash that there was a recall that I was never informed of for the faulty shifter. I also learned that there have been many incidents like mine. I called the dealership where I purchased it and they said that they couldn't do anything and that I should call daimler-chrysler. I called daimler and they refused to get me a rent-a-car and only said that a person would be out to look at my vehicle. I want my medical bills paid and my jeep fixed. I don't believe that is too much to ask. Help me get some justice and stop these incidents before more people are injured and killed.
Dt*: the contact stated while driving 60mph, smoke emerged from the front end. The vehicle was driven to the nearest dealer for inspection. They determined the front differential unit had begun to smoke due to extreme heat buildup in the differential; although, no flames were visible. The vehicle was towed to the residence where it remains.
Major transmission problems and severe idle.
Major transmission problems and severe idle.
We have this roaring noise in the rear end which is so loud you can't hear the radio if it's on all the way. Also have trouble with the surging at high speeds or going up a hill. Almost didn't make it home the last time we drove it 40 miles away. Since my husband has a heart condition we have not driven it any more. After reading the letters that have had this rear end noise fixed and it comes back not sure what to do.
Front driveshaft seized causing damage to the front differential bearings, advised by sullivan tire that this is an uncommon problem for a jeep that has only 65,432. The cost of the parts were over $3,500. I have written a letter with a copy of the invoice from sullivan tire with a request for repayment of the cost of the parts. *ak
Sole owner of 1998 jeep grand cherokee 2wd with less than 39,000 to date. Vehicle has been treated with care and it has received regular maintenance service from local jeep dealerships, excluding a few oil changes. Rear carrier, pinion and axle bearings replaced at 32,339 miles (07-08-03) due to significant whining noise in rear of vehicle, within a month after driving from california to north carolina. Noise returns in september 2004. At 38,620 miles on 09-28-04, same local dealership advises that bearings are bad again and has offered goodwill warranty repair. Although dealership is paying for 2nd repair, I am concerned because the vehicle needed a bearing job after so few miles and then needs another 6,000 miles later. I'm concerned that there is something more serious wrong with the driveline, which is causing the bearing problem, and could result in a serious failure. The vehicle received a routine service of the rear differential at the local dealership in california on 01-18-02 at 24,643 miles. Could this have started the problem? The vehicle has had other repairs (A/C condenser coil, power seat assembly, starter, fuel pump, brake master cylinder, ), some which seem somewhat unreasonable, but this one seems extremely unreasonable.
Recall 02v053000 concerning inadvertent vehicle movement. After putting the vehicle in park consumer left the vehicle for a minute. Upon returning to the vehicle it put itself in reverse. Vehicle rolled back one hundred fifty feet and collided with a wall. There were no injuries, nor did the police arrive on the scene. This vehicle had recall repairs done in 2002, problem recurred. *ak
While the key was in the ignition and the motor running driver got out of the vehicle with a passenger still inside. Vehicle started to back up, hitting a bench and a building. Vehicle was repaired. The next month the consumer received a recall notice regarding the problem she experienced. Consumer went to another dealership due to lack of cooperation. Also, consumer contacted manufacturer, and was dissatisfied with the response she received from them. She then sought legal help in her state. *ak the consumer requested reimbursement from the manufacturer but she was denied.
I had taken my 1998 jeep grand cherokee into a very dependable and honest repair shop in san antonio tx for an issue and while they test drove the vehicle they noted a noise from the rear of the vehicle. Of course, I assumed this was rode noise and didn't think anything of it. They informed me that it was a common issue with that model of vehicle. This was during the week of june 2004. The main problem is that I purchased the vehicle july 4, 2001 in austin tx and I thought I purchased a 3 year extended service plan. Which should have covered it. What I found out is that I purchased a plan that extended the original cars coverage for 3 years. I ended up purchasing a contract for a period I did not own the car. The plan expired on june 10, 2004. This was very misleading by the car dealership I bought the car from and the chrysler warranty company when I called about it during june while the car was in the repair shop. The warranty company would not cover the cost of the repair approximately $2,000 because they had previous claims on the vehicle. I feel this repair should have been covered because I purchased a three year extended warranty plan on july 4, 2001 which to me should have ended july 4, 2004 and the rear axle is a common issue with this model of vehicle. Had I known the "road noise" was really a problem coming into existence or had I paid closer attention to the warranty information when I received it this could all have been avoided. If this is not an issue you can offer any advice or assistance on please let me know. The incident date below is an approximation. I do not have the repair order in front of me with the exact dates. Your website was brought to my attention today and I wanted to get the details to you as soon as possible. If you can assist with any of the warranty work with chrysler I can provide exact dates and policy information as necessary. Thank you.
Rear end made a loud noise and after that the rear differential is very loud. It is like a grinding whining noise. After problem started occurring I have had minor transmission slips in first and second gears. This is the third occurrence of this problem in as many years. The first two times the warranty covered it but is has since expired. This vehicle has never been driven off road or towed anything or experienced a heavy payload. Doesn't seem right for this part to keep going bad like this with only highway/city light-duty driving.
Driver put vehicle in park with engine running. Within seconds of consumer exiting vehicle it jumped out of park into reverse and crashed into another vehicle. The dealer was contacted.
While car was in neutral for approx 2 minutes car lunged forward causing an accident.car has also had several, incidences of "shutting down when turning corners, while driving, occasionally, while pressing on accelerator car will idle then "clunk" and pull forward. At under 68,000 miles has needed a new alternator, water pump and now has major engine problems. I have only ownd the car since 09/2002.
Problems with recommended modifications to 1998 jeep grand cherokee. *mr the vehicle was hard to get out the park position. When the consumer picked the vehicle up from the technician, again the gearshift was difficult. The consumer requested to be reimbursed. *scc the consumer stated there were no problems with the vehicle until the recall.
While driving approximately 40 MPH a loud noise was heard. Dealer inspected vehicle and found rear differential had to be replaced.
1998 jeep grand cherokee, complaint #1 filed in may, 2003 for same defective failure part-power train: driveline: constant velocity joint. August 22, 2003 same brand new $700.00 drive shaft cracked and broke for second time, 2 days short of 3 months same (new) part has broken again. This jeep was purchased on 5/7/03 and has now become a serious matter. A brand new drive shaft installed not even 3 months old had gone out again. We have owned this jeep since 5/7/03 and have replaced front brake pads, front driver's side rotor, 2 oil changes, spark plugs, lube, rear & front differential fluid and changed oil in the transer case, on top of ordering a brand new drive shaft that broke the first time 2 weeks after driving it off the used car lot. Now, 8/22/03 the new drive shaft has broken again, problems with the cv boot. The jeep has not been taken off road. It is driven to and from work, approximately 50-60 miles per week. Less than 3,000 miles since the new drive shaft was installed, it has broken once again. Apparently this problem is common, yet the manufacturer refuses to recall the defect. It is not in our interest or financial stability to keep this automobile, yet we hate to see the next buyer to endure such hardship and costs obtained with the ownership of it either. We have no choice but to trade it in once the part is replaced a second time, this has been a nuisance and a very stressful situation that we find ourselves in regarding ownership of this vehicle. It's a crime that a dealer can sell such an item to unknowing consumers. We've learned that it is best to buy new and it a deal seems to good to be true. In this fact, it truly was.
I recently found out that the viscous coupler in my 1998 jeep grand cherokee needs replacing. This part when defective does not allow the vehicle to make safe turns. The turning radius at slower speeds is absolutely awful and I have had several near misses while trying to manuver the vehicle that suddenly drives as if it we in 4wd low gear. I have heard that this is a common problem from others who own jeeps and postings on the web. I have been aware of the tight turning radius for quite a while but was not aware anything was wrong. The vehicle has been in for tune ups and oil changes and nothing has been mentioned to me until just now.
Vehicle experienced a growling noise in rear axle. There is tsb 602321 for this problem.
While vehicle was parked in the driveway it went into reverse and hit another vehicle. Vehicle wa swithin the remedy scope for recal 02v053000 subject: inadvertent movement, but the consumer was never notified. Manufacturer would not authorize the dealer to repair the recall because vehicle was involved in a collision.
Consumer had vehicle serviced, technician indicated that rear bearing power train was missing.
We purchased a 1998 jeep grand cherokee in october 2000. In spring of 2001, I was in my garage and I turned the vehicle on while our garage door was half way up. The vehicle jumped into reverse without me even touching the shifter. Our car was damaged because the bottom of the garage door clipped the top of the vehicle denting and scratching it(the vehicle was damaged, the garage door suprisingly was fine). The jeep was taken in to be repaired at an autobody shop, and I had to pay over 500 dollars. I then learned that there was a recall for that vehicle, the car has a tendency to slip into reverse suddenly. I called jeep grand cherokee right when I learned of the recall, I faxed them all the necessary information (this was january 2003) and they examined the vehicle. I have not heard anything from them as they will not pay for the damage. Also, the vehicle did not get the recall part to fix the problem. I am very upset as we are very lucky that no one was behind the vehicle when it jumped into reverse. Let me know if there is any help that you can give us in this matter. Thanks again ,james emperor [email protected].
Eletrical, air condition, body noise over all unhappy with vicial evaporator core $1000.00 to repair lights and dash gages do not fuction properly suspicion sqeaks had oiled helped for a day brakes were very quick will not line up if you let go of the wheel it goes straight off the road radio can not be truned up door paniles vibrate left turn light stays on on the dash at all times fuel gage reeds emepty even when full an light is on .
Heard noise coming from rearend and transmission slipped. Took it to petri jeep in scottsdale, az. They said bearings were worn out in rear diff and transmission needed to be rebuild. Ok, they fixed it, at 71000 miles. I think this was way too soon. The jeep now has 88000, the transmission is acting up again and the humming noise is returning. At 75000 my extended warranty expired. Im not happy!!!
The transmission did not shift and accelerate properly, the dealer could not duplicate the problem.*jb the ABS light illuminated on the dashboard, after the vehicle was turned off, all the gauges illuminated, the parking brake was adjusted, and the battery was replaced.*ts
Transfer case failed at approx. 75,000 miles. No known cause/effect discovered. Mechanics said this should not have happened.$1800 to fix. Believe chrysler knows it has a defective transmission and will not recall them.
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