I have done some limited research and have found that daimar-chrysler has isued a technical service bulletin for this problem. I feel this is a major safety problem since it involves the brakes and the rotors are warping for no apparent reason. If the metal in the rotors cannot handle the heat and warp, what effect does this have on the molecular structure of the rotor? Will it break apart next time? Their fix for the problem is to "turn" or grind the rotors. Sure fixes problem for a period of time. This is second time in about 10,000 miles. Thanks!
1999 Jeep Grand Cherokee brakes complaints
Page 18 of 22: complaints 491 to 520 of 622, newest first, as owners wrote them.
Initial problem was diagnosed as "excessive runout on front rotors" and was repaired under warranty by turning the rotors with an "on the car lathe". The same symptoms began to reoccur at approx. 22000 miles. Lightly at first, and now very severe shaking happens between 50 and 60 MPH when brakes are applied. It is currently being reapaired, but I'm told not under warranty. The advisor says it is caused by improper torquing of wheel bolts. Of all the vehicles I've owned, I have never had this type of problem before. I beleive these parts are defective and should be recalled. Brakes should not have to be repaired every 12000 miles.
Every 3,000 miles braking system pulsated, causing steering wheel to shake or vibrate due to the rotor being warped. Occurred 5 times. Dealer could not determine the cause. *ak brakes are continuous problem. New rotors were installed alsto but the problem is still there.
When brakes are applied steering wheel vibrates due to rotors being out of round. Dealer has inspected vehicle.
In the past year the front rotors have warped three times. The dealership advises me that the will continue to turn the rotors, but will not replace them. I experience the steering wheel shakes and soft braking under hard braking conditions and feel that this could lead to an accident I the future.
Rotors on front brakes overheating and warping..dealer cannot seem to solve problem even by replacing with new rotors. Terrible vibration when braking. Also transmission makes a loud clunking sound when stopped and shifting. Last item is that front tires are cupping...dealer stated that is because the vehicle has full time 4 wheel drive.
Consumer has replaced brakes twice; first time 2 years ago. Brakes needed to be replaced again. 2 months ago, brakes were replaced. Vehicle vibrate when the brakes applied. Mechanic was saying that front brakes were warped.
Front brakes pulsate at 50-60mph to the point where it is dangerous. Failure at 3350, 9600, 14800, and 22000 miles. Dealer repaired/replaced rotors three times.
The front end of the car vibrate during slow down and pressing of the brakes.
I repeatedly took vehicle to dealership for service, on all visits they told me there were no problems at all, and car was safe, well, brakes failed and I hit a truck, and airbags didn't come out. I could have died if I was on the highway and they failed.
Front brake rotors warped twice they are junk.
Upon braking, my car shakes all over, especially the steering wheel, and front end. Was told it was rotor, that warped. Also told there was recalls on other years. Would like to know more.
I had a pulsation/roughness when braking. The front rotors were found to have two to four 1/2 to 1 inch cracks coming from the center hub holes. If these cracks went undetected, it would of caused a serious accident. The dealership and daimlerchrysler are stating the reason why I'm having the problems is because of my first brake job, done only about 10,000 miles ago. They said that non-mopar pads (wagner) were used. My mechanic checked the pads, which are still like new, and found nothing wrong. I have had 5 cherokees to date and my mechanic has always used wagner and has had no problems. In doing research on 1999 jgc rotors, there have been many complaints on these rotors. Even in pass years they have had recalls for rotors on jgc. There was a recall for rotors on 96-98 jgc, vehicles made 7/95-10/98. My 1999 jgc was manufactured in 11/98, which is only one month different from the recall. Couid these be the same rotors? It has been even noted on tsb with 1999 jeeps that there have been brake/rotor problems. I think there should be a recall on these rotors because of the safety issue and the many noted complaints that have been received. I think they are using inferior metal for these rotors.
Front brake rotors warped at 11,000 26,000 33,000 and 42,000. Each of the first three times the rotors were replaced only to fail again.the last time the rotors were cut and I have less than 1,000 on the cut rotors thus far.each time the dealer and mfg. Rep blame it on driving habits. In discussing with other jeep owners this seems to be a common problem and also sveral service stations in the area are seeing this problem in many jeeps.4 rotor failures in 40,000 is rediculous and an explanation such as driving habits is an insult to ones intelegence...this may be a huge problem with jeep owners since jeep has put out two tech service bullitens on dealing with the problem.
I contacted the federal safety agency last week. Update: I received a technical service bullitin #05-01-00 rev a dated 14 april 00. Under discussion the bullitin states, " a new brake pad repair kit has been released which contains an adhesive backing. This will provide for a more positive release of the brake pad when the brake pedal is released. This, in turn will move the pad away from the rotor, resulting in less friction and wear, which resulted from the pad resting on the rotor when brakes were not applied." the bullitin goes into the repair and then goes into the policy. The policy is "reimbursable within the provisions of the warranty" remember, I had the brakes and rotors changed in jan 2000. Nine months later I need to repair them again but I have to pay for the repairs. Reading this bulletin makes it obvious that chryselor knows that they are at fault but are placing the cost to the customer. Totally unfair! This could be a safety issue. If you read the bulletin it states that the jeep will vibrate at the steering wheel and seat. This could cause a person to panic at a high rate of speed. Please put me on the list of comlainers about this problem and let me know what chryslers position is with this problem. Chrysler does not want to give me any explanation except "sorry if you feel this way". Thank you! Sfc dudzik.
The day I took delivery of vehicle I told lithia jeep the brakes were squeeling & felt as if they were dragging at slow speeds. They said this was normal during the break-in period. These problems did not get any better so at each service (3,000 miles) I asked the service dept to check the brakes for problems & each time they said the brakes were within specs so they made no repairs. Now several times a week the ABS & brake lights come on. I have taken vehicle in several times for this problem but the service dept can't find what the problem is so this brake problem remains uncorrected as of today. I am very uneasy because I do not know if there is a brake problem or not so I do not drive the vehicle any more than is absolutely necessary, and when I do I drive with one hand on the emergency brake lever at all times.
I am on my 3rd set of brake rotors. I am anticipating another failure with this same part.
While driving could step on brake pedal and brakes will start vibrating without prior warning. Also, resulting in extended stopping distance. Where a technician at dealer said that problem was caused by pads that had been replaced on this model.
When driving and upon depressing brake pedal to make a gradual stop, consumer notice vibration in steering wheel, causing poor vehicle control. Consumer has contacted dealer, dealer noticed brake pads and rotors needed replacing.
When stopping at red light and idle was at a normal rate vheicle would stall. Dealer had vehicle 4-5 times, but cause was still unknown. Also when braking and coming to stop, steering would start to pulsate. Dealer has rewinded drums, but defect kept occurring and cause was unknown.
Rotors need replaced again. They say its my driving habits. Rotors should not have to be replaced at 12,000 mile incriments at owners expense. There has to be a problem with the way the vehicle was built. I have owned other cars and never replaced my rotors. The rotors were replaced in january 2000 at 12,500 mile. The dealership in michigan replaced at no cost to me. Now that I am in oklahoma, it is doing the same thing and eddie cordes dealership said I am the cause for the need of replacement. I do not think rotors should need replacement in only nine months from previouse replacement. Chrysler corporation told me to have them look at it again but most likley I will have to pay for them because brake and rotor warranties are only good for 12,000 mile or 1 year from purchase. Please investigate!
Extreme vibration when braking at 45+ MPH. Rotors resurfaced 2 times. Recall for similar problem for '97-98 jeeps. Dealership & damilerchrysler refuse to admit there is a problem despite tsb. Found many other similar complaints on the federal safety agency complaint site as well as: http://townhall-talk.edmunds.com/engaged/edmund.cgi?c=maintenance&t=507
Severe vibration during high speed braking due to warped rotors. Front rotors and pads replaced.
When stopping from about 50mph vehicle vibrates excessively, also causing the steering to vibrate excessively. Dlr has not seen vehicle. *ak keyless entery failed.
Severe front end shake and vibration when applying brakes.this is second time. First time at 9k miles, turned rotors.
Premature warpage of front brake rotors, excessive wear on front and rear brake pads.
Abs light, and brake light came on, indicating a brake malfunction.*ak wiring to the right wheel speed sensor was cut by lower control arm. The vehicle has electrical and suspension problems. Driver and passenger side power windows inoperative. Fuel pump failed. Vehicle is leaking transmission fluid due to pan gasket failure. Fuel is leaking from fuel tank due to defective fuel sending unit seal. Abs light, air bag lights are on and A/C blinkers are not working due to ignition switch looses. Vehicle makes noise due to power steering gear assembly failure.
At about 7,000 miles on the jeep it started to have vibrations of the steering wheel and front end and pulling to the right when braking, especially in the 40-60 MPH range and especially when going down hill. The dealer performed service at 10530 miles and stated that rotors were warped. He machined the rotors. The problem returned almost immediately. At 13734 miles service requested again as by this time the car actually just about jumped off the road with the vibrations which occurred and the pull to the right, when braking. Report of dealer states, "test drove vehicle and confirmed customers concern of brake pulsation. R7r all wheels and rotors. Measured rotor runout and thickness variation is .001 on all rotors. Runout on front is .010. Runout onrears is .008. Checked all four hubs for runout all four at less than .0015. Replaced front and rear rotors. At a regular service appointment at 17347 miles (on 03/01/00) the service slip indicates that I reported that "the brakes are starting to pulsate". In march of 2000 the vibration and pulling to the right was such a problem that I again returned the jeep to the dealer. This time I wrote a detailed letter of the problem, both for the dealer and with a request that that letter be sent on to jeep management as a complaint. I do not know if the dealer did that. In the letter (copy available) described the problem in detail. I also stated, "the real issue is that I have never had a vehicle with such a defective braking system. It is not only unnerving and takes away from driving enjoyment, but it is clearly a safety problem. It has been of interest to me that all of your service professionals with whom I have dealt have indicated that this has beeen a commonly seen problem with the 1999 jeep grand cherokee. Not only have your received service guidance from chrysler on this problem, but I have been LED to believe that you anticipate some sort of better "fix" of the problem from the manufacturer."
About every three to four thousand miles the front brake rotors warp, which cause the steering wheel to shake in your hands
Front rotors become and stay warped after long (greater than 2 hr) trips. This has happened 3 times and each time the vehicle becomes unstable when brakes are applied and subsequently until the rotors pads and calipers are replaced. This is a real safety issue!!!
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