What a lemon! We are averaging $2000/year in repairs. Power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. Whoever designed/built/sold this vehicle doesn't have much pride in their workmanship.
1999 Jeep Grand Cherokee transmission complaints
Page 5 of 14: complaints 101 to 130 of 385, newest first, as owners wrote them.
Vehicle was parked with engine running, and emergency brake not applied. Consumer got out of vehicle, and at that moment, vehicle shifted to reverse and hit a mailbox. Consumer was able to stop vehicle. No injuries, damage to vehicle was $ 3100.00.
While picking up vehicle at dealership from brake service and upon leaving parking lot at about 20 MPH, vehicle stalled. Consumer returned to dealership, and mechanic stated transmission had to be rebuilt. *akconsumers main complaint is about the brake/rotors which have been ground and replaced 3 times in less than three years.
Driveshaft is binding. This is the second shaft to need replacing. The 1st occurred at 27000 miles, and was replaced under warranty.
Daimler chrysler has been aware of these problems, been on tsb software , but no recall but I have been continued to be mislead and now, I will proceed with either the lemon law or arbitration at this point. For a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem I have encounter , there needs to be some justice and compensation for what I have to pay out , but yet I continue to pay my monthly payments .no safety defect mentione din summary.
Vehicle was in park inside of a parking lot, consumer got out of vehicle for a few minutes, later the vehicle jumped out of gear, and hit a pole.*ak consumer states the accident caused damage to passenger side of the vehicle, rear bumper and side door.
A humming noise is coming from wheel. Rear differential is causing heat to build up, and vibration noise.
Rotors are shot and it seems I'm not the only one, 4 wheel drive will not disengage even after I shift it out of 4 wheel drive (large popping noise when it does disengage). Rear wiper works sometimes and othertimes it won't. Now I'm being told the transfer case is leaking and needs to be replaced (seal and shaft). At 53,000 miles these items seem ridculous. I've checked around on the internet and it seems like others have the same problems.
When new ...front shudder-transfer case seal leaks...repair 4 times-transfer case whine and grind...dealer checked and reported no trouble found several times...finally failed after warranty at my cost of $1700 to repair-rear end repaired 4 times and problem turned out to be friction modifiers in quadra drive system-front rotors turned twice at my expense.
I parked car in a parking space; put car in park; as I was looking in my handbag I heard a crash.my car had backed up and hit a car in the next aisle. I then could not get the car out of gear or shut the car off. The manager of the store also could not get the car out of park of remove the key. The police officer was able to do this and said that my cell phone charger cord stopped the car from engaging totally in park. I plan to dispute this because I cannot recreate this.
Placed in park/exited car/car rolled and did not stop/rechecked park position & confirmed that car was in park, however car still rolled & did not stop until brakes applied. Called dealer and was told to use parking brake. Dealer did not have any other information on problem. Car to go to transmission shop to determine defect. Plan to save all repaired parts.
Differential has gone out 3 times, last time past the warranty, need help with this expense lemon.
We have had consistant problems with the transmision. It has been in the shop 4 times so far, and they can't seem to find a problem. My daughter is driving this car, and she had to drive back from chicago (300) miles with the selector in neutral in order for it to engage. I took it back to the shop, and they couldn't find anything wrong. This is a leased car that is due in oct. 2002, and if I could, I would return it now. This car is a major concern with me, and both the dealer and chrysler seem to imply that nothings wrong with it.
The transmission completely stalled within one month from date of lease. The transmission was overhauled; however, the transmission continued to shift roughly. The car was taken to the dealer 2 more times, in which the dealer made adjustments once. The transmission continued to shift roughly (I.e. There was jerky motion with a clunk between shifts). The car was returned to the dealer, in which the dealer indicated no problem. The problem with the transmission has worsen. Currently, there is long stall before shifting.
Consumer heard a grinding noise while driving vehicle. Dealer determined rear differential had to be replaced. When leaving dealership after repair was done, consumer heard the same grinding noise. On 30 jan, 2001 front differential was replaced.*ak
Vehicle has several jerks when decelerating and accelerating. Brake rotors(4) had to be replaced. Brake pads also had to be replaced. U-joint replaced. Ring gear and pinion problems. Transmission jerking. Sunroof vibrations when sunroof is open. Overall a nightmare of a vehicle purchase.
Drove car in garage, left running, placed in park with door open. Car jumped into reverse backed itself up, crashing into house. Damage to left door and fender, plus house damage.
While vehicle was parked it jumped out of park into reverse an rolled backwards, hitting another vehicle cause unknown. Dealer has been contacted. Please give any further details.
While driving at 40 MPH, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative
Put the vehicle in park and got out, the motor was still running and the driver door was open, after walking several step, heard the engine revving up and the car started moving backwards, the vehicle had shiffed from park to reverse.
Vehicle was backed into a parkinspace next to a utility box protected by 4 cement pillars. The vehicle was in park, the drivers door was opened placing the door between 2 of the 4 pillars and the driver was standing outside of the open door. The vehicle lurched backwards forcing the door into one of the pillars and causing the driver to move out of the way. The driver jumped back into the vehicle and put the brakes on then returned the vehicle to park and applied the emergency brake. The driver exited the vehicle and made sure none of the passengers or bystanders were injured, surveyed the damage and calmed his nerves. No other incidents have happened since.
I started my 1999 jeep grand cherokee in the morning to warm up. The vehicle was in park, but the emergency brake was not on. I went back inside my house while my vehicle was warming. When I went back out to my vehicle I noticed it was no longer in my driveway. The vehicle was in my neighbors yard! I couldn't believe what had happened. When I got in the vehicle to move it out of the yard, it was in reverse. Luckily it did not have enough power to make it up the bank of the yard or it would have went through my neighbors house. No one was injured nor was there any damage to the jeep. It jumped out of park and slipped into reverse on its own. I am 100% sure of this!! I bought the car bc I wanted something safe to haul my family around in...we just had our first child. Now, after this incident, I don't feel safe at all. My wife is extremely afraid of it now especially since we have a newborn...nothing like making a huge car payment for something that drives itself. I did some research on the net and it appears that I am not the only person who has experienced this problem. The figures are now approaching 1000 reports of this type of incident. I like the jeep, I wish something could be done about the problem. If nothing is done by chrysler in the next few months I am going to sell it bc my wife won't even ride in the car anymore..especially with the baby. If I do sell the vehicle, I hope it does not injure or kill of the new buyer!! Chrysler has problem, they need to fix it before people start getting seriously hurt.
No summary listed for above vehicle.
Axle malfunctioned; barrons went bad, and had to replace both. Also, brakes were replaced three times. Please provide any further information.
While driving and upon trying to go from regular drive to 4 wheel drive, the transfer case malfunctions and will not go from one to the other. *ak consumer states vehicle has been in the shop for transmission problems, goodyear tires have been replaced 3 times within 26000 miles, rear axle seal was leaking oil, and hubs were warped.
While driving gears automatically slip and vehicle rolls backward. Also, vehicle stalls on incline. Please provide any further information, and vehicle identification number.
While driving and upon putting gear into park, gear slips from park into reverse. *ak on both occasions, consumer jumped back into the vehicle, applied the brakes, and noted that the shifter was in park position, but the linkage did not engage positively into park.
While backing out of the drive way and then getting out of vehicle and leaving vehicle in idle, and without any notice went into reverse and ran into the neighbor's yard. Then, finally stopped when running into a tree. When looking into vehicle it was still in park and trying to reverse. Contacted dealer, and dealer claimed that they never heard of the problem.
While the vehicle was idling it jumped out of the park gear and started rolling backwards in reverse approximately 100 to 200 yards. Vehicle was stopped when it hit an embankment. No damage to vehicle or injury reported. Dealership is examing vehicle to determine a cause for this problem. Note: consumer reported previous incident over the federal safety agency webpage (odi reference number 750164).*ak the dealership was unable to duplicate the problem.
When putting vehicle into reverse from park, the engine makes a very loud metal to metal sound. Dealer said that they couldn't duplicate problem so there wan't anything they could do. This happened three times and the last time, the power completely failed on the vehicle.
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