We have a 2001 jeep grand cherokee limited 4wd. Above each passenger door there is a handle to hold on to. I don't know what it would be called but I use it to hang on when we go around a corner, etc. In june we were just leaving the cleaners. My husband was driving and I was in the passenger seat. I reached up for the handle as he was backing out. All of the sudden something hit my nose right under my eye. It really smarted and left a red welt. I asked him to re-park the car and we looked for what in the world had happened. We found a small piece of steel on the seat. We then looked over this safety handle and realized that the spring that holds the handle had broken and hit my face. I did not bleed and the red mark was gone in a couple of days. My concern is that it nearly hit my eye. When we ask the dealer to replace it we were told it would cost $79. Was this a freak failure or has this happened to others? If I had been an inch shorter I could have lost an eye. We felt that the dealer would replace the part and were shocked that they wanted us to pay for it. We have not replaced it yet so the part is available.
2001 Jeep Grand Cherokee body complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Consumer states that the rotors wore out. Dealer notified repaired and replaced 8 months later problem reoccurred. Causing the vehicle to shake. Mr the consumer also stated that the vehicle would vibrate violently whenever brakes were applied-new rotors installed, which were suppose to fix the problem, and a year later the problem happened again, more severely. There's a shimmy in the front wheels when braking-per invoice. Different specialists have raised the issue and trying to get to the root of the frame out of alignment. Scc
Vehicle is blown out of its lane when it is moderately windy. Dealer notifed. *ak
Upon entering the vehicle and closing the door the consumer uses the power locks to lock the doors, whether the vehicle is in park or drive, both the driver and passenger door unlock automatically by simply pulling on the inside door handles, the consumer believes this is a safety hazard. Nlm
Design of center console w/shift levers restricts driver's right arm movement for taller drivers, shift lever too large in front of ash tray, potential cause for accident.
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