Driver's seat detaches from car frame. Electrical blower module resistor overheats, melts, and burns. Both issues are known by consumers and dealerships, so there is no way jeep/chrysler doesn't know about the design flaws and the danger. Driver's seat: there is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. People have created various fixes that may or may not work well. As added proof, it is impossible to find a jeep grand cherokee driver's seat in any junk yard. Please go look for yourself. Mine totally broke while on the highway, nearly causing a wreck. It's terrible and I do not understand why there hasn't been a recall and someone held criminally liable for this. Blower motor module: lots of chatter on the internet as well as to the problem and the cause. Mine melted and became so hot that I couldn't touch it without burning my hand - which I did. There is a fix, but you have to buy an upgrade module which still gets hot. Also, the module turns the blower in reverse, so you have to reverse the leads. It's dangerous and again, I don't understand why there hasn't been a recall on it either and someone held criminally liable.
2002 Jeep Grand Cherokee electrical complaints
Page 2 of 4: complaints 11 to 40 of 85, newest first, as owners wrote them.
Wires get hot that lead to the heater/AC fan. The insulation of wire and connector melts. This causes the heater to go off and back on intermittently and frequently unless you wiggle the wires. Wiggling the connector will help for short periods of time. This occurs when the car is running(does not have to be moving) and the blower is on. I have tried to press in the connector or wiggle the connector while driving and this is a distraction. This has happened consistently beginning about a month after I bought the car. The location of the connector is under the glove box area. There are many instances on the internet that discuss this issue.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle continuously lost power without warning. The vehicle was taken to the dealer, but the cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 175,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving at 10 MPH, the turn signals of the vehicle would not come on when prompted. In addition, the alarm system sounded on numerous occasions when the key was used to open the door. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
I was driving and heat stopped flowing and A/C stopped flowing. It is winter time so the front windshield was unable to defrost, leaving the windshield foggy and hazardous to drive in.
Vehicle was in motion and kept stalling on highway and city streets. Another computer was installed but didn't solve the problem. The throttle position, idle air control, and map sensors were replaced. Vehicle had hard start problem and the fuel injectors and fuel filter were replaced. Started vehicle in driveway and heard popping noises and it automatically shut down. The coli pack had to be replaced. Numerous vacuum hoses have popped off during driving and had to be replaced. No error codes or check engine light would come on even though these things were happening. A year ago the oil pressure sending unit had to be replaced and has currently gone bad again. I have to put the truck in neutral and let it idle before I drive it or the transmission will jerk. I also have to let the truck stay cranked for 10-15 minutes before I can drive it because it takes that long for it to idle down. My driver seat controls will not work, and the passenger window will not stay up and the controls will not work. If you do research on the 2000-2004 jeep grand cherokee models, you will find the exact same issues from everyone who has owned these specific years and models. Chrysler knows about the constant issues, yet the 2000-2004 models are not on the buy back list. The dealerships even have a problem trying to figure out what the problem is which is why it costs so much and the problems continue to exist. Owners have had to consult with other jeep owners to work together to try to solve the problems ourselves. 2002 with only 115,000 miles on it. There would be more miles on it if problems would stop occurring with these vehicles and preventing people from driving. I put the date when it started in 2012, but constant problems are still continuing to this date and year of 2015.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16
While driving 70 MPH south on interstate 5 in california my 2002 jeep grand cherokee that I've owned from new shut off without warning. The jeep no longer recognized the key. This happened in moderate traffic around 10pm and was almost rearended by a tractor trailer that had to make an abrupt maneuver to avoid me. This was the same key that came with the car from the factory. The jeep has 160,000 accident free miles and has always been maintained by jeep. There are no open recalls on it and all other recalls have been completed.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle lost power and the doors would not open automatically. In addition, the windows would not roll down and the trunk would not open automatically when prompted with the key. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle stalled several times without warning. The contact constantly had to coast the vehicle over to the side of the road. After several attempts, the vehicle restarted. The condition was progressing randomly without warning. The vehicle was taken to the dealer and they were not able to replicate and diagnose the failure. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 01v288000 (electrical system). The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 113,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The vehicle caught fire while it was being driven down the road, it was pulled over to side of the road in a driveway. Fire came from under the dash on the passengers side, and the vehicle was completely consumed by fire in approximately 10 minutes. I reported it to chrysler and they stated because of the amount miles on it they weren't responsible! Updated 09/25/15*lj updated 12/08/2017
Tl* the contact owns a 2002 jeep grand cherokee. While parked, the vehicle failed to start and the key remained in the off position. The air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 7/21/15
It's killing my battery the interior light stays on when vehicle is off and power windows don't work unless driver side door is open while vehicle is on.door open lights flashes when vehicle is running however it is really shut already. I have friends with same type vehicles having same issues.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/4/15*cn the consumer stated after the first recall repair, 0f 2013, was performed the vehicle started to experience electrical problems. Updated 11/16/2015
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after attempting to start the vehicle, the vehicle backfired and failed to start. In addition, the contact stated that warning lights on the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the front passenger's side seat warmer over heated. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign id number: 09v117000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v438000 (electrical system) however, the part needed to perform the recall repair was unavailable. The manufacturer was not notified of the issue. The contact had experienced a failure. Updated 02/18/15*lj the consumer stated the vehicle shut down while driving. Updated 10/2/2015
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving at night, both the low beam and high beam headlights flickered. The contact also stated that the instrument panel electronic gauges failed when driving. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 180,000.
Tl* the contact owns a 2002 jeep grand cherokee. Once the vehicle was repaired according to the federal safety agency campaign number: 12v527000 (air bags), the air bag sensor indicator remained illuminated. The vehicle was brought back to the dealer where it was diagnosed that there was a bad connection. The failure was resolved again, but recurred. The dealer stated that another air bag sensor was faulty, but was not covered under the recall. The manufacturer was notified of the issue. The VIN was unavailable. The failure mileage was 239,000.
We received a safety recall notice, notification code m35 / the federal safety agency 12v‑527 regarding the orc module in my 2002 jeep grand cherokee. We contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. The issue is not resolved and the dealer claims that the orc module filter was not intended to fix any issues with the airbag and SRS?dealer wanted to charge me a diagnostic fee and a repair fee. The information that was provided in the recall notice and the lack of responsibility taken by the dealer does not make any sense.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated while driving at various speeds, the vehicle would stall intermittently without warning. Also, the contact mentioned that when driving over 50 MPH the lights and gauges on the instrumental panel stutter. In addition, the vehicle jerk forward and hesitated whenever the failure occurred. The vehicle was taken to the dealer on multiple occasions. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000.
Started vehicle, after a few seconds the instrument cluster became inoperative. Turned off the ingnition and restarted the engine. The instrument cluster did not operate. Turned off engine. Tried to start the engine the next day and the battery was completely drained. Charged the battery and started the engine. The instrument cluster is still inoperative.
2002 jeep grand cherokee. Consumer writes in regards to air bag system recall notice and vehicle starter problems. *smd when the consumer took the vehicle to the dealer, for the recall, the dealer informed the consumer the vehicle wouldn't start. The dealer stated a starter was needed.
I own a 2002 jeep grand cherokee overland. Recently, I have had problems with my drivers side heated seat. Yesterday, it got extremely hot so I shut if off for fear of a fire or being burnt, and today it is not working at all. Because of this, I am also concerned about the safety of the passenger heated seat. I found out from a dealer that there is a recall on this particular issue, but my VIN number is not covered. I called chrysler customer care to discuss this, and they said they were unable to help. I feel this is a known issue and my vehicle is displaying the exact symptoms covered in this recall, yet for some unexplainable vehicle it has been excluded. The following is text from the recall: summary: chrysler is recalling 102,354 m/y 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v‑197 completed (03-04 m/y) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat. Consequence: overheating could potentially cause a fire or injury. Remedy: dealers will replace the front seat heater elements free of charge. The manufacturer has not yet provided an owner notification schedule. Owners may contact chrysler at 1‑800‑853‑1403.
My power steering went out, the air conditioner quit working, the air bags light will not go off, headlights come on and off when no one is in the vehicle, the electrical sensors are inoperable, and the heated seats get too hot, or not work at all. I have yet to receive any recalls for my 2002 jeep grand cherokee overland. I would like to know why I have not received any recall notices for the problems that have prompted chrysler to issue recall notices for above issues.
This jeep has failed me in every way possible. Its unsafe and unreliable. At 68k the transmission went out in the middle of a dangerous highway almost wrecked, jeep said sorry warranty ran out at 65k. All 4 windows have fell out with a bang, multiple sensors have gone out, relay sensor, all shocks that hold up hood and lift gates have failed. Radiator sprung a leak on monday and parking brake failed/broke/took it in for the airbag check on may 16 two months ago and its is one of the bad ones ..was told parts were ordered. Now the light is on and wont go off..was told I have no airbag at all that will deploy... Very unsafe and unfair. Now its inspection time with this mess and no fix from jeep. They need to handle this and get sued...they have put my life in danger many times.
Safety recall m35/the federal safety agency 12v‑527 orc module airbag light is "on" and "seat belt" lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n.m. And they informed me the parts were unavailable and that chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags.. Damage to the computer chip. The problem has now involved the seat belt warning lights to stay "on".
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the instrument panel failed. The manufacturer was notified who stated the VIN was not included in the federal safety agency campaign number: 01v288000 (electrical system). The vehicle was not repaired. The failure mileage was 195,000.
Chrysler announced a recall of my 2002 jeep grand cherokees m35/the federal safety agency 12v‑527 informing me that there was "a small chance of an electrical overstress could occur and if this overstress condition occur, it could cause damage to the orc computer chip causing the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front or side airbag! Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash." chrysler intends to repair my vehicle, however; the part is currently not available. Why is it taking chrysler sooo long with producing this part??? I contacted my local chrysler dealership only to find out, the dealer had no knowledge of this recall and could not advise if my vehicle was even safe to drive. This is extremely poor customer service and needs to be resolved, asap. It would appear since this vehicle is more than 10+ years old chrysler does not have any intentions on the repair and does not want to accept liability if an accident occurs while I am driving it. Again, extremely poor customer service!!!!!!!
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