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2003 Jeep Grand Cherokee seats complaints

Page 2 of 3: complaints 11 to 40 of 65, newest first, as owners wrote them.

See the summary of 2003 Jeep Grand Cherokee seats problems: which part fails, at what mileage and related recalls.

Filed Dec 30, 2013 · Seats · 159,000 miles · IN

While driving under normal conditions I heard a pop and the left corner of the driver side seat fell forward. The base of the seat rocks back and forth now. When vehicle accelerates, the seat rocks backwards and when the brake is applied the seat rocks forward. I have done some research on this issue and have found numerous complaints and a refusal by chrysler to recall and fix the seat bracket. Http://jeepseatbracketproblems.blogspot.com/

Filed Nov 15, 2013 · Seats · 90,212 miles · GA

I am the original owner of the car. Within the last two weeks the right forward bracket on the seat frame has separated from the seat holder. In researching the net I find that this condition is rather wide spread. Used frames are available but that would seem like doubling down on a poor design and spending $400 bucks for an iffy repair. Www.jeepseatbracket.com sells a repair kit that fixes the problem but I doubt if a jeep agency would install non-jeep parts and at 81 I doubt if I could remove the seat by myself. I consider this a safety hazard. Being a ma bell retiree through habit I drive carefully but and unanchored drivers seat makes me very nervous. I feel that in the event of an accident I would go sailing out the front window.

Filed Aug 12, 2013 · Seats · 168,000 miles · NJ

The drivers side seat began to wiggle and in checking found that the brackets mounting it to the floor had broken.

Filed Jun 7, 2013 · Seats · 110,000 miles · MI

Driver side seat bracket is broken. My seat bracket broke during normal use and I am average weight. Apparently 1,000's of these are broken and many people on the internet are complaining about it. The broken bracket allows the seat to wobble and possibly fall back while driving. Bracket is made of thin gauge steel. This is a very dangerous problem, please investigate.

Filed Mar 5, 2013 · Seats · TX · fire

2003 jeep grand cherokee. Consumer requests reimbursement for repairs to heated seat elements recall notice. *smd the consumer stated the seat heater was not working properly. He became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. The consumer stated he was LED to believe, that his vehicle was not included in the recall, because the heated seat element posed no danger of fire. Having been LED to believe the part posed no fire hazard, and that it may have just worn out, the consumer agreed to pay the cost to replace the heated seat element. However, when the element was replaced by the dealer, it was discovered the part was not worn, but clearly damaged by fire.

Filed Feb 25, 2013 · Seats · 155,000 miles · WI

We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. I am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. Given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation.

Filed Feb 20, 2013 · Seats · 150,000 miles · PA

Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the front driver's seat would shake and rock to the sides. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 150,000.

Filed Jan 31, 2013 · Seats · 128,000 miles · MN

Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving at different speeds, the front driver's power seat bracket fractured and caused the seat to shimmy. The vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 128,000 and the current mileage is 180,000. Updated 03/12/13

Filed Jan 13, 2013 · Seats · 154,000 miles · MA

While driving the front drivers power seat bracket broke causing the seat to wiggle, then release. Now it appears a new seat may be the recourse as this has been reported over and over again and there is no recall. As jeep knows about this they should be made responsible to provide a replacement to make it safe.

Filed Nov 14, 2012 · Seats · 120,000 miles · NJ · fire

Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the front driver and passenger side seats over heated and burned a hole in the seats. The vehicle was taken to an independent mechanic who diagnose that the wires for the heater unit burned through the seat. The contact spoke to the manufacturer and was told that the vehicle was not included in the federal safety agency recall campaign id number: 03v117000 (seats: front assembly: seat heater/cooler). The failure and current mileage was 120,000.

Filed Oct 30, 2012 · Seats · 145,000 miles · MA

We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. I am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. Given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation.

Filed Apr 26, 2012 · Seats · 136,113 miles · CA

Tl* the contact owns a 2003 jeep grand cherokee laredo. The contact stated that the driver's side seat fractured from the seat mount. After inspecting the seat, the contact discovered nine fractures in the mounting brackets and the power rack of the seat. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 136,113.

Filed Nov 17, 2011 · Seats · 120,000 miles · WV · 1 injury

Seat over heating burnning legs.

Filed Nov 12, 2011 · Seats · CO

Overheating could potentially cause a fire or injury. I was made aware if this 2003 jeep grand cherokee recall by a friend who bought a used 2003 jeep gc. He mentioned the dealer performed the recall for the seat heater. Searching your recall database I found the exact recall as described to me. I contacted my local dealer and found that our VIN is not included in the recall notice. I the contacted the federal safety agency, who verified the dealers finding. The federal safety agency suggested that I file a complaint to have our vehicle added to the recall. We have experienced the issue as described. The seat will heat up to an extreme temperature, they now don''t' work. We got heated seats as my wife has lupus and needs the warmth during colder weather. How can we get our vehicle added the recall?? Thanks

Filed Nov 9, 2011 · Seats · 125,000 miles · WI

Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the driver seat mounting bracket fractured. Neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. The current and the failure mileages were 125,000. The VIN was unavailable.

Filed Oct 27, 2011 · Seats · 100,000 miles · IL

Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 45 MPH, the contact heard a snapping sound from under the seat and noticed that the front driver side seat began to rock back and forth abnormally. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the adjuster weld to the front driver side seat was fractured and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Oct 15, 2011 · Seats · 76,723 miles · MI

The heater in the front driver seat started at first to heat up and nearly burn the legs of the driver on high, had to set the control to low to keep from burning the legs of the driver. After coming home from work the power light showed that the seat was still on, yet the drivers heated seat does not work anymore. Smelled something burning prior to shutting the engine off after drive home. Since then the heated seat in the drivers side does not work anymore. All other controls for power seats adjustments work fine. I called jeep dealer for repair, come to find over 100,000 vehicles have had this problem which required a recall on the heated seats (recall no. F17, and j14) id# 06v197000, and 09v117000. I have the same problem that requires repair but they will not fix the issue under recall.

Filed Sep 18, 2011 · Seats · 85,000 miles · FL

My front driver seat bracket has snapped in 4 spots. This now leaves my front seat very un-secure to the vehicle and is very shifty. This is a safety issue that needs to have a recall as this has happened to many other people with the same model jeep as mine. The seat brackets and mounts are of poor quality and break easily. As result of this, my seat belt is useless because if I don't have a seat that is secured to the vehicle, what good will a seat belt do in a collision? Chrysler is aware of this problem yet are doing nothing about this. They beg for our tax dollars to bail them out of financial hardship but yet they wont help consumers that buy their products with real safety concerns. I just hope it doesn't take a death to occur for them to open their eyes. Recall the [xxx] seats!!! *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed May 10, 2011 · Seats · 103,000 miles · GA

The seat frame on the drivers side has broken in half. This should be a priority safety recall as this doesn't seem to be an isolated incident. Seems more like a design flaw by a company cutting corners. See the attached website for more jeep owners that have had the same problem with their vehicle. Http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep.

Filed Feb 18, 2011 · Seats · 148,000 miles · OR

I have owned a 2003 jeep grand cherokee for two years. In december 2010 I was driving in traffic with my I infant daughter and all of a sudden my seat like snapped off at the bottom and I am in the back seat. Luckily no one was hurt. The metal broke. I know im like the millionth complaint. I am a single mom and cannot afford to have this expense or risk getting into an accident. This is a serious safety issue that needs your immediate attention.

Filed Feb 14, 2011 · Seats · 74,000 miles · AZ

The driver's seat to my 2003 jeep cherokee laredo sheared away from the support brackets. I have been trying to find a seat or find some way to fix it. It is a safety issues.

Filed Jan 18, 2011 · Seats · 117,300 miles · NJ

The front drivers power seat, broke from it's frame, the part was welded and broke a second time. The seat is unstable and in an accident could break away from the track and wind up in the rear seat. The airbag would be ineffective.

Filed Dec 16, 2010 · Engine, Seats · 49,742 miles · NC

Tl*the contact owns a 2003 jeep grand cherokee. The vehicle was included in the recalls associated with the federal safety agency campaign id numbers 06v197000, seats:front assembly:seat heater/cooler, and 09v117000, seats:front assembly:seat heater/cooler. The vehicle was repaired at an authorized dealer for both recalls. After being repaired he noticed that there was still a hole developing in the front drivers seat due to the heated seating feature. The vehicle was taken back to the authorized dealer where it was repaired a third time. The contact also stated that the vehicle would intermittently overheat. The vehicle was taken to an authorized dealer one time a year for five years consecutively where the engine fan relay and motor was replaced. The failure mileage was 49,742 and the current mileage was 150,000. The consumer also stated the driver's exterior mirror also had a problem with the heating element. Also, the vehicle had an evaporated emission leak which caused the vehicle to fail inspection. The fan relay was replaced five times, the air condition was inoperative, the check engine light illuminated. The dealer refused to cover the repair of a hole that developed in the driver's seat approximately the size of a baseball which he believed was related to the heated element problems. Updated evoq 01/27/11 ..updated 09-17-12 *bf the consumer stated chrysler has considered the case to be a goodwill case and opened up a reimbursement case in regards to this vehicle. Updated 09/24/2012

Filed Nov 17, 2010 · Seats · 166,000 miles · CA

I had just bought this vehicle and taking the off ramp in a hard arc while slowing down I felt the drivers seat move. I only had a couple of hundred yards to go so I waited to check it when I got home. The front left seat bracket had sheared away leaving the seat sitting at a funny angle. This is a dangerous thing to happen. Luckily, no one was hurt.

Filed May 20, 2010 · Seats · 83,000 miles · MN

Driver side left front bracket broke on seat.

Filed May 18, 2010 · Seats · 97,500 miles · GA

The drivers side seat has a broken bracket that allows the assembly to rock back and forth. It was perfectly fine until last week. I have owned this vehicle since 2002 and the seat was never a problem. I have found numerous complaints about seat breakage on the jeep grand cherokee laredo and many other jeep models. This is a safety issue when all attachment points break and the seat is no longer attached to the mounts.

Filed Apr 20, 2010 · Seats · 140,000 miles · MD

2003 jeep grand cherokee, front seat bracket broken.

Filed Mar 18, 2010 · Seats · 100,303 miles · FL

Driver's seat support broke and now the seat wobbles. I have discovered that this has happened to a lot of people. It just happened today while I was driving and I have not figured out where to take it for repair yet.

Filed Mar 6, 2010 · Seats · 89,000 miles · VA

For the second time in 5 years the drivers side seat support has broken. Both time the break has occurred on the front left corner. The broken part is of the support assembly, it is a tube that pivots to allow for up/down adjustments and holds the weight of the seat.

Filed Dec 23, 2009 · Seats · 70,000 miles · CO

Drivers side seat bracket has broken for second time due to normal use. If seat bracket breaks from normal use, how can it stand-up in an accident? Also it is not readily apparent when it breaks, so crash integrity is already compromised. Repair is $400 new bracket, or over $800 for my jeep. Old part will be retained in my garage. I thought I was the only one with this problem, but the internet is filled with people with the same issue. I think it is far more dangerous than the seat heater issue I just got recall for.r

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