I took my vehicle in for the routine oil change at the dealership I purchase the vehicle. After that day, the vehicle vibrates to the point you cannot play a cd. They are telling me this is how the vehicle performs. I have been to the dealership many times with the same response. I also have taken it to other chrysler dealership with the same answer, it seems that the answer is the same after they look at the repair history. I also have met with the chrysler marketing rep twice, and the dealership told me that the chrysler technical rep drove the vehicle. Yet when I requested a encounter with him they declaim and said there is no technical rep. I also met with the general manager from the dealership twice, sales manager many times, I need this to be look into because I think my vehicle was tampered with, because if it was running like this when I bought it I would have not bought it. The vibration is getting worst. I do have a extended warranty, that I cannot use because they refuse to even look at the vehicle. Their solution was to sell me another vehicle, which I declined because they wanted more money down. Why should I buy another vehicle when I have a new one that they destroyed.
2003 Jeep Grand Cherokee suspension complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Rear axle's mounting bolt snapped, which makes vehicle unable to drive. Dealer notified. Please provide additional information.
Suv rear end sways left and right on some roads causing loose handling. Dt
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