Driver and passenger interior door handle broke off in our hand will trying to open the door, these happend 4 months apart, this is a high priorty saftey issue have to roll down the window to open the door, god forbid we get in an accident and cant roll down the windows to get out, help
2005 Jeep Grand Cherokee body complaints
Page 3 of 15: complaints 41 to 70 of 405, newest first, as owners wrote them.
When opening up the right rear passenger door, the door latch broke off in my daughters hand. No force able opening had been done, this was in a parked position stopped in a parking lot stall. I do not allow any passengers on this side for fear of not being able to get out in case of an emergency.
Driver's side door handle came apart. Replaced door handle. Now the two back seat door handles are coming apart. This is a safety hazard in that if there is an accident, there is no way for the passengers in the back to get out. Especially a problem if there are children sitting in the back. It never should be that all door handles on a car come apart.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the door handle was fractured. In addition, the contact mentioned that water was entering the vehicle through the range door gasket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,718.
Three of my inside door handles broke off, called jeep thay only sell the door panel about $600.00 for one door panel installed I think jeep needs to recall to fix this problem thanks [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *bf
The right rear door handle has broken off making it impossible to open the door from the inside. The plastic that the handle mounts to has completely disintegrated and the right front door is starting to do the same thing. The vehicle is otherwise in excellent condition and has been impeccably maintained. After researching this issue I found that this appears to be a chronic problem. This is a serious safety concern as it is impossible to exit the vehicle from these doors.
All 4 door handles of my 2005 jeep grand cherokee are broken. The 2 rear handles are completely broken off so the doors don't open from the inside. The 2 front handles are basically hanging by a thread. It's definitely a safety issue-if anyone, especially kids, were in the backseat they would not be able to escape during an accident. While researching the recent ignition recall, I stumbled on many, many people with the same door handle problem - I thought our car was just a lemon! The cost to fix one door is $700 and certainly not in the budget so we've had to live with it! The potential safety risk of this should be of great concern and jeep should be required to fix it!! Thank you.
3 of the interior door handles are cracked, the driver and passenger door handles and rear driver side passenger, this is a dangerous safety issue, if handle completely breaks in an emergency situation passengers would not be able to exit the vehicle causing serious injury or death. Http://www.carcomplaints.com/jeep/grand_cherokee/2005/accessories-interior/door_handles_have_broken_from_interior_door_panels.shtml
My inside door handles are cracking and collapsing. The plastic is defective and does not last. I now open my driver door by rolling my window down and opening it from the outside. I went to moore chrysler jeep in peoria az and they took pictures but they came back and said they will not be fixing this because its out of there good will period. This is not ok, there are 1000's of people with the same exact problem! I believe they should fix this for free!
All four door handle assembly system are gone 100% crumbled !! The handles are just hanging there. Any passengers in back seat can't get out of vehicle and according to my research this is a problem with thousands of these vehicles... The door handle casing assembly should be recalled immediately or do you just wait for someone to perish from not being able to open these doors??
When opening the passenger side door I noticed it was cracking. I just purchased the car used and found that all 4 door have the same issue though the back doors are far worse. This needs to be repaired asap. And jeep will not cover the cost for repair as it's not on their recall list. It can result in injury if there is an emergency and the passengers cannot open the doors
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that all four interior door handles cracked and were loose. As a result, the contact was not able to be open the rear doors from inside. The vehicle was taken to a dealer where it was confirmed all door handles needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the plastic interior door handles were fractured. The contact stated that all the interior door handles except the front passenger side door handle were fractured. The contact stated that the sun roof would leak whenever it rained. The vehicle was taken to be inspected and was diagnosed that the roof needed to be replaced. The contact also stated that there was mold and mildew from the water leakage. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 80,000.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that all the door handles were cracked and the handles moved around inside of the panel. The contact stated that this was a recurring failure. The vehicle was driven to a dealer for diagnostic testing. The technician stated that the parts were cracked on the passenger side. The passenger side door handles were replaced. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 80,000.
I drove into an advance auto parking and when I was driving the car seem to accelerated and I could not turn the wheel on the car I tried to push the brakes to stop the car but the braking system was not working. I could not turn the wheel and the braking system was not working and I started to panic. My car ran right into a metal pole and totaled my car. The police at the seen told me and my husband that the impact that the vehicle took, the airbags should of came out, but they did not. My car is totaled and the body of the car in the front is split in half.
I own a garage kept, 2005 jeep grand cherokee limited 2wd with approximately 80,000 miles. 3 of the 4 interior door handles are severely cracking making it difficult to open the door. This is a safety concern because once they full break, the door in unable to be opened from the interior. Cost to repair each door is over $800. I contacted jeep customer support on 6-22-15, but was told this was not a known issue and that there was no assistance they could provide in repairing the door. This is a well documented safety issue and needs to be address so that consumers can get assistance in dealing with the safety problem.
The inside driver door handle assembly has cracked and broken thus rendering the door a safety hazard should the driver need to exit the vehicle quickly. I contacted jeep and the only solution is to replace the entire interior door panel at a cost of $700 plus. This seems to be a pretty common defect with this model as well as the jeep commanders.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the door handles were cracked and fractured. The contact mentioned that the rear passenger and driver side door handles only opened from the outside. The vehicle was taken to the dealer, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
There is a known issue on the jeep grand cherokee 2005 model where the interior door handle housing cracks and the handle falls and becomes unusable. This happens on all doors of car but the first one to go in my case was the drivers side door. Once the handle falls you are unable to get out of the car using that door. In the event of an emergency this could be extremely hazardous. Jeep has not provided a fix except to replace the entire door. A recall is needed as almost everyone with this model of car is having the same issue.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior rear and driver side door handles fractured and separated from the door panels. The rear doors had to be opened with the exterior door handles. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000. Updated 8/10/15
Approx. 2012, the casing that the inside door handle sits on cracked and broke apart; and, as a result, the door could no longer be opened from the inside because the handle was no longer secured and just hanged. I noticed approx. A year ago that the handle's casing was cracked on both the back driver and front passenger sides. Since, the back driver's side has broken and the door cannot be opened from the inside. I just noticed that the driver's side is also cracked and with time it will also break and the door can no longer be opened. This is a dangerous because once the casings break it does not allow anyone to exit from the vehicle. I am in awe that the issue has not been resolved when many others have the same safety concern. This is not a matter of wear and tear because very seldom does anyone sit in my back seats. No design or defect should compromise the handle where a passenger is not able to exit a car.
Interior, front, right and left door handles inoperable due to plastic mount breaking. Make egress with window up impossible. Our side door handle must be used to exit vehicle.
Door handle broke off on the driver door and every door handle is about to break. Due to very weak and dry plastic used to make from jeep. Extreme safety hazard for all of the occupants of the vehicle especially in an emergency situation. Children or adults in seats not knowing how to get out of car in an emergency could be deadly. Jeep should have a recall on this situation.
Was notified by service dept. That the crossmember of the frame that supports the transmission was cracked /broken due to excessive rust and needs to be replaced cost=$800.00 seems unusual at this time&mileage. Thank you
All four (4) of the door handles on my 2005 jeep grand cherokee are cracking and I am fearful that they will be breaking off soon. The handles and the supporting door handle housing are all cracking in the same location. I contacted chrysler (case #[xxx]) and jeep (case #[xxx]) and have been unable to receive any repair assistance even though this is a manufacturer defect. Since the defect is in the housing unit of the interior door panel, the cost to replace the housing is prohibitive to most owners since the entire door panel must be replaced. The dealer states it is ~$800 per door to fix. Due to the safety issue of being unable to exit the back seat area from the inside without difficulty, I am fearful of allowing my 14yr daughter, grandkids, or anyone else of riding in the back seat. If an accident were to occur, they would be unable to safely exit the car from the inside. The damage to the door handles and/or frames are not due to normal "wear and tear" or any outside circumstance. Although I am just now reporting this, I did not initially recognize it as a defect when the problem first occurred with the first door (rear driver's side) in 2009. This is a safety hazard caused by defective manufacturing. I am reporting this hoping that a recall will be made by chrysler before someone is seriously injured and/or killed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While returning to my home in nj from a trip to fl, I heard a loud thump from the rear passenger side of the car followed by a noticeable change in exhaust note. I pulled into a gas station a few miles away and inspected the vehicle. The rear portion of the exhaust was missing, from what appeared to be separation due to corrosion. The rear bumper melted at the point above where the exhaust tip extends. Of course, warranty coverage for this part expired at 8 yrs/80k miles.
I was pulling into my driveway and the vehicle shut off and the brakes would not stop and my car ran into my pump house.
Just found this site: same story 2005 jeep grand cherokee with a 4.7 liter v8. Both rear door panels ' door handle areas are cracked and broken with pieces missing and the front door panel door handles are showing signs of cracking. Recall is needed for this obvious manufacturing defect.
Both of the backseat passenger interior door handles are completely broken off. The driver interior door handle is broken off. This is a safety hazard because god forbid an accident occurs there's no way to open the door from the inside. The only way to open the doors is to physically roll down the window and open the door from the outside.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the instrumental panel, interior, and exterior lighting failed. The failures occurred intermittently. In addition, the vehicle stalled. The contact also mentioned that the interior passenger and both rear door handles fractured and detached. The vehicle was taken to the dealer where it was diagnosed that the shifting cluster needed to be replaced. The vehicle was repaired but the failure recurred. The contact received the federal safety agency campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts would not be available until approximately september 2015. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 80,000.
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