Tl* the contact owns a 2007 jeep grand cherokee. While driving at 35 MPH and making a left turn, the vehicle stalled and another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained injuries to the head and neck that required medical attention. A police report was filed. A week later, the vehicle was towed to the dealer where it was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
2007 Jeep Grand Cherokee airbags complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Tl* the contact owns a 2007 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v438000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact stated that the ABS and the air bag warning lights illuminated. The failure mileage was not available.
Tl* the contact owns a 2007 jeep grand cherokee. While driving 55 MPH, the contact hit an ice patch, lost control of the vehicle, and landed in a field. The air bags did not deploy. As a result, the contact sustained neck and back injuries that required medical attention. The vehicle was driven to the contact's residence. The vehicle was then taken to an independent mechanic where it was diagnosed that the key needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
Tl* the contact owns a 2007 jeep grand cherokee. While starting the vehicle, the air bag warning light illuminated. The vehicle was taken to a dealer but the contact was unsure about the part that needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 14v438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 160,000.
2007 jeep grand cherokee. Consumer writes in regards to ignition switch recall notice and airbag issues. *smd the consumer stated eight months is too long to fix outstanding recalls. Recall # 14v438000.
Tl*the contact owns a 2007 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v438000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Electrical power intermittently goes out due to faulty ignition switch. Chrysler has issued recall (p41/the federal safety agency 14v‑438) and I immediately reported to dealer, newport chrysler dodge jeep ram, 310 w main rd, middletown, ri 02842, but continues to tell me that the part is on national back-order and cannot fix. I've called dealer for updates multiple times since july 2014 but dealer will not give me any information regarding part availability, has not fixed the issue or replaced ignition switch. Please assist or advise.
Tl*the contact owns a 2007 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v138000 (air bags , electrical system) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2007 jeep grand cherokee. While driving approximately 10 MPH, the vehicle crashed into a concrete wall. The air bags failed to deploy. There were no injuries and a police report was not filed. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
2002 jeep grand cherokee. Consumer writes in regards to recall notice concerning occupant restraint control module filter circuit. *tgw the consumer stated the dealer installed the orc jump harness. However, the air bag and seat belt indicator lights were still on, which the mechanic acknowledged, but stated there would be a charge for inspecting the vehicle. The consumer stated since the lights were still on, the dealer did not resolve the problem pursuant to the recall.
Unintended change in ignition switch position while driving.
Tl* the contact owns a 2007 jeep grand cherokee. The contact was sitting at a red light when another vehicle crashed into her vehicle. The air bags failed to deploy. The contact sustained injuries to the spine and a concussion. The vehicle was destroyed and a police report was filed. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Tl* the contact owns a 1997 jeep grand cherokee. The contact stated that the front passenger's side air bag deployed erroneously and without warning while the contact was driving 45 MPH. The failure burned the wires and caused the electrical system to fail. The vehicle was towed to the dealer and the manufacture sent an engineer to inspect the failure. The engineer concluded that the inadvertent air bag deployment was not caused by a manufacturing defect, although the engineer did not provide a specific cause for the failure. The vehicle was not repaired. The approximate failure and current mileage was 180,000.
Tl* the contact owns a 2007 jeep grand cherokee. The contact stated that while driving at various speeds the check engine light illuminated. The vehicle was taken to the dealer where they advised her that the clock spring needed to be replaced. The manufacturer was contacted and they offered no assistance. The vehicle was not repaired. The failure mileage was approximately 46,000.
Tl*the contact owns a 2007 jeep cherokee. While driving approximately 35 MPH, the vehicle was involved in a head on crash and the air bags did not deploy. A police report was filed. The contact was injured. The vehicle was towed to an authorized dealer where the contact was told that a failure did not exist in the vehicle. The dealer stated that the air bags functioned as intended. The vehicle was in the dealers possession to have the body damage repaired. The failure and current mileages were 27,000.
2007 jeep grand cherokee -- involved in a accident at approx 55 MPH. Entire front end of vehicle destroyed, $7700 damage. The air bag did not deploy.
Airbag light keeps coming on. Am told that this indicates that the airbag restraint system is not working. Have taken it in to the jeep dealer several times and they think it has to do with the remote starter that was installed by the same jeep dealer, yet that was almost 2 months ago but the problem still persists.
The contact owns a 2007 jeep grand cherokee. While driving at an unknown speed the contact tried to apply the brakes and nothing happened. The contact hit a rcok wall,the contact hit a pickup at an angle on the front left fender and the wall at the same time, the impact pushed the pickup into a lexus SUV.the contacts air bags never deployed.the vehicle came to an abrupt stop.two police officers arrived on the scene. The contact sustained injuries to head, face, neck, shoulder,chest, back, right foream, shins and right ankle. There was a total of three vehicles involved. The contacts vehicle was considered a total loss.the contact later was told there was a recall on the vehicle 06v493000 for the brakes. The current and failure mileage was 4071.
Tl*the contact owns a 2007 jeep cherokee. The vehicle was a loaner from the dealer. While driving 60 MPH, the contact struck a deer with the front of the vehicle. The air bags failed to deploy. There were no warning indicator lights and the weather was not a factor. The driver sustained back injuries. The front grill, bumper, and front passenger side were dented and cracked. The hood is dented and there is some leaking and damage to the vehicle's undercarriage. The contact has a police report and pictures of the damage. The current and failure mileages were 2,900.
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