I have a 2007 jeep grand cherokee with about 38,000 miles on it. It has stalled out several times when trying to accelerate almost resulting in a few accidents. I was told the electronic shift module needs to be replaced, which has been a recurring problem for a large number of jeeps this year-make-model. The part alone costs over $700 and is on national back order for over a month. There absolutely needs to be a recall....this is a serious safety hazard and absolutely ridiculous!!
2007 Jeep Grand Cherokee transmission complaints
Page 7 of 8: complaints 161 to 190 of 196, newest first, as owners wrote them.
Vehicle has stopped accelerating on multiple occasions. All of the prnd lights switched to having a square around them, normally, only the transmission position that you are in will have the square around them. While going 20mph the car stopped accelerating once until I came to a complete stop. Had to put on hazards and had to turn off car and restart it in order to move again - was at least 45 seconds with no acceleration at all. Problem has occurred five times so far. Four times I was going between 15-20, and once going 50. Check engine light has came on when this occurs too. Four of the times it has happened I just made a turn and started accelerating, and once I was traveling a straight path.
The car all of a sudden loses power and all the prnd12 light up. Some days it won't go into drive, then all of a sudden drops into drive. When driving on the highway if you slow down, you can't speed up again, like you have no acceleration. Once in a while the check engine light comes on, then it will go off again, most of the time you have no notice that anything is going to happen, you just lose the ability to accelerate. I see a lot of other people filing complaints on the same issue and have looked online and found many more that are having this issue.
When my 2007 jeep grand cherokee is in drive, there is a loss of power. The check-engine light comes on, and it's as if the car doesn't know whether it's in drive, neutral, reverse, etc. The dealer says I need a electronic shift module to the tune of $600+. After looking into this, I see it is a problem with many jeep grand cherokees. I am looking into getting jeep to take responsibility for the faulty part.
Auto transmission gear shift not shifting into gears correctly; loss power around curves; sometimes engine light comes on; sometimes all gear indicators come on dash; feels as though can't accelerate when entering onto highway or passing. Nothing done yet. Called dealer, online searches. Very very many same-similar online & very expensive repair $700+. Appears to be defective part & should be recall/dealer replace/repair!!
Tl*the contact owns a 2007 jeep grand cherokee. While driving approximately 70 MPH, the vehicle began to decelerate with the illumination of the transmission warning indicator. The contact was able to pull over to the side of the road. The engine was turned off and restarted. The vehicle resumed normally without the warning light illuminated. The failures occurred intermittently. The vehicle was taken to the dealer on three occasions and they were unable to determine the cause of failure. The vehicle was taken back to the dealer where the gear shifter module was replaced. The failure recurred two times after the repair. The failure mileage was approximately 29,000.
Car will decelerate, and will not respond to depressing of the accelerator pedal. Occurs at various speeds and traffic conditions. Contacted dealership, began to describe issue, without describing the make and model, and the repair-shop was able to then tell me the make and model of my vehicle without me previously disclosing. (already had gear shift module replaced once before, and since the issue occurred 14 months later, dealership refuses to cover expense of replacement.) this is a very dangerous issue, and as stated before, occurs at various times and traffic conditions, and there are no preceding warnings or other indicators that foreshadow the occurrence. Car is now at 42,000 miles, yet it is in need of a 3rd shift module, seems highly unlikely. Dealership needs to declare a recall or when the customer has the problem, they fix it without further expense to the consumer. I bought this jeep new, and its my 4th one, however, I am extremely disappointed with their customer service, and the quality of vehicle they are producing, and will not ever purchase their vehicles again.
2007/ 30 000 miles. Shifter malfunctions intermittently and causes loss of acceleration by going neutral or sticking in 1st gear unexpectedly. Typically, all the letters are lift prnd simultaneously and check engine light comes on. Stopping and restarting (annoying and dangerous in highway driving) seems to reset the shifter. Dealer says esm part no 52124138ad is responsible for the problem. I believe for safety reasons, there should be a recall on this part before somebody gets killed as a sitting duck in the middle of the highway.
Tl*the contact owns a 2007 jeep grand cherokee. The contact stated that she suddenly lost the ability to accelerate after the shift indicator light illuminated. The contact stopped the vehicle and restarted. She was able to accelerate for a few seconds before she lost the ability to accelerate again and the check engine light illuminated. The vehicle was taken to an authorized dealer where the electronic shift module was replaced at that time. The contact stated that in october 2010, the failure occurred again. The electronic shift module was being replaced again. The contact called the manufacturer who offered to pay for the cost of the part. The current mileage was approximately 53,200. The failure mileage was approximately 31,000.
Tl* the contact owns a 2007 jeep grand cherokee laredo. The contact stated as he started the vehicle, he noticed fluids leaking from the transmission. The dealer replaced the plugged adapter guide bushing to correct the failure. At 29,500 miles, the contact was driving 20 MPH and attempting a right turn when the transmission slipped and the vehicle would not accelerate over 10 MPH. The vehicle was towed to the dealer where the console shift was repaired. At 34,500 miles, the failure recurred and the vehicle would not accelerate over 30 MPH. All four transmission gear selector warning lights were illuminated. The vehicle was drivable yet the check engine warning light remained illuminated. The dealer advised that the software would need an update to correct the failure. The manufacturer was not contacted. The failure mileage was 27,000 and the current mileage was 34,600. Updated 11/16/10*bf the consumer stated the vehicle is still not shifting properly and stays in first gear too long. Updated 11/16/10
Own a 2007 jeep grand cherokee 4x4, bought 4 mths ago, I can be driving it down a road and all the sudden it loses power like an acceleration problem, then it will suddenly just take off very quickly, the transmission keeps slipping, I can be on the interstate going 65, take my foot off the gas to slow down some and hear a harsh shifting problem. I have taken it to the dealership 3 different times, each time they tell me there is no problem with the car, I agree with the other complaints on these issues which I have had them all in 4 mths. Windows get stuck and won't roll up and down, car has not started 3 times and had to put in a new starter, crazy dangerous acceleration, shifting issues with the transmission!!!!!!!! I have owned a 1995 jeep cherokee since 2003 and no problems, got this one and problem after problem. This acceleration/ shifting issue is going to kill someone if this car isn't recalled for this problem!!!!!
Bought used 2007 grand cherokee from adams jeep, aberdeen md in nov. 2009. Within first month, while traveling around 30 MPH, car would not accelerate when pushing on gas pedal despite engine racing. Prnd lights all lit up. Took car back to dealer and bezel gear selector replaced after paying $100 deductible on extended warranty. Same problem occurred 5 months later. Dealer charged me for electronic control module updates. One month later, same problem occurred, dealer replaced bezel gear selector again. One month later, same exact problem occurred. This is 4th time taking car in for lack of acceleration while pushing on gas pedal. Dealer states unable to fix problem since they cannot reproduce it. This is a huge safety problem as I have almost been hit multiple times when my car fails to accelerate when pushing on gas pedal. Chrysler needs to recall the shifter module in these cars before someone gets killed.
Driving at highway speed in drive, transmission downshifted into 4th gear without manual assistance. Pulled over to side of road and attempted to shift back into drive unsuccessfully. I then shifted into park and back into drive. Dashboard indicator said the transmission remained in 4th even though the shifter was in drive. Shut vehicle off and then restarted the engine. I then put the vehicle into drive and resumed my trip. Also, on a second occasion, driving with transmission in drive, starting from a stop, transmission downshifted into 1st gear. Pulled over and shut off engine and restarted. Put transmission into drive and resumed trip with no further problem.
My daughter was driving her 2007 grand cherokee away at college. Several times as she was driving along the roads with traffic, the transmission seemed to go neutral and all gear indications lit circled as though it was in all gears, but was not "driving". When it finally kicked back into gear it accelerated quickly. She had to break and pull over several times this happened. We had the car towed to a dealership and they replaced an electronic module. This could be a deadly failure. Two dealerships' service departments I have asked have heard of it but say it isn't a widespread problem, a sales manager where we bought it claims never to have heard of this.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) re: 2007 jeep grand cherokee laredo 4x4 problem: dangerous shifter module defect to whom it may concern: last week, my wife was bringing our children to school, and upon leaving the driveway, the transmission jumped, the car jerked back dangerously into the open street, and all of the lights illuminated on the dash (p, n, r, d). Fortunately for us, she was able to return the car to the drivway, unharmed. Living on a busy street, we are very lucky that it happened without any accident/injury. As this is the second time something like this has happened, I am now afraid to let her drive this car any longer, upon contacting jeep/chrysler, I was told that they would not be able to cover this safety repair (approx. Cost is $1025.oo w/tax,parts,labor). I am downright frustrated, angry, and fearful. After reading scores of ofher similar complaints about the shifter module on reputable sites like edmunds.com, my frustration with chrysler has increased. They simply won't concede that there is a dangerous safety flaw with the shifter in the vehicle. Please, any help in this matter would be greatly appreciated. [xxx]
I own a 2007 jeep grand cherokee v6 2wd and other owners across the us (thousands of them) with years ranging 2005-2007 report problems with the electronic shift module. This goes out in the middle of driving (sometimes on the highway) and will cause the vehicle to stall out in the middle of the road without warning. I have had mine replaced twice now and have only owned my jeep for 1 1/2 years (bought it brand new). This happened in march 2009 and again january 2010.
Today while driving on a highway at approximately 35-40mph my vehicle stalled. I had come to a complete stop and was awaiting a traffic light change. When the light changed and I stepped on the accelerator the vehicle began to hesitate and jerk and the esp/bas light, malfunction indicator light (check engine) and a message stating transmission over temp came on. I was in the left lane and immediately put on my flashers. The driver behind realized that I was in trouble and put on his as well. After I was able to roll to the shoulder, I immediately turned the vehicle off. After waiting approximately 5mins, I restarted the vehicle and continued to drive slowly and carefully to my office since I was just 2 blocks from work. This experience scared me because had this happened while I was driving at the 60-65 MPH rate on this very busy highway, I could have been hurt. After reading several of the other complaints, I can also relate to the complaint about the tires having had to replace a broken stem after owning the vehicle only 2 days and I currently still have water leaking into my vehicle on raining days on the passenger side and now through the lights. I drive on the highway daily and after today's stall out, I am afraid to drive this vehicle. I called the dealership today and explained my issues and told the service manager about all of the lights and he told me the car was probably cold and if the lights don't go out I can bring it in on saturday. Well today is wednesday and I will not drive that car again. Since the dealership is quite a distance from my home, I will have the car towed so that it can be checked out. I am very uncomfortable with the idea of ever driving this vehicle again. I transport children as part of my job from time to time and I could never forgive myself if something was to happen to them while we are riding in this vehicle.
Jeep 2007 loses power when driving... Gear module is faulty.. Dropped from 55 MPH to 0 ...electrical working fine.. Something is wrong.. Avoided a fatal accident on the highway..
I was driving along at 70 MPH in the number one lane when the motor just quit. I had to change over three lanes to get to side so I would be safe. There large trucks in the number two and thee lanes which caused me concern for my safety. The crankshaft sensor was defective causing the incident. I feel there should have been a recall because the sprinter uses the same engine which has been recalled for the same reason.
Tl*the contact owns a 2007 jeep grand cherokee. While the vehicle was parked and turned off, a child crossed over the driver's seat to exit the vehicle. He held the gear shift to support himself, which caused the vehicle to shift into drive. The vehicle sped down a hill and crashed into a tree. There were no injuries and a police report was filed. The vehicle was towed to an auto body shop and the mechanic stated that the cable went into the shifting gear, which caused the vehicle to shift into gear without the key in the ignition. The body of the vehicle was repaired, but not the gear shift. The vehicle is still at the auto body shop. The contact would like someone from chrsyler to inspect the vehicle. The VIN was unknown. The failure and current mileages were 43,000.
While driving 60 MPH down busy road the engine died, when accelerator was pressed there was no power, dash went completely dark. Pulled to the side of the road and the vehicle would not go into park. After several tries it could be restarted. The shift control module has already been replaced due to previous problems.
Tl*the contact owns a 2007 jeep grand cherokee. While driving various speeds, the gear would shift into neutral. The vehicle was taken to the dealer and they stated that the electronic shift module failed. The part needed to make the repair was on back order. On a separate occasion, while driving less than 60 MPH, the vehicle shifted into neutral again without the actual gear shifter being moved. The contact's vehicle was rear-ended by another vehicle, which caused minor damages to her vehicle. There were no injuries. The current and failure mileages were less than 20,600.
Tl*the contact owns a 2007 jeep grand cherokee. The contact stated that the gear shift control module was not working properly. The gear shift would not shift into gear at any speed. The vehicle was not taken to the dealer. The failure mileage was 37,000.
I have been to the dealer 3 times for this issue. First it was my prnd lights would all light up at the same time and my acceleration would not work. Then my check engine light would come on and go off again after a few starts. Now the check engine light is on and the code is u0404 which I am told is the shifter/electronic control module. While searching this I have found hundreds of owners with the same problem, all right after their warranty ran out. I went to the dealer while still under warranty and it was not found now that I am 900 mil;es past warranty they know what it is. I feel if this many owners have the same problem it should be recalled. I completely lost acceleration while on the highway twice and was almost rear ended.
The transmission in my 2007 jeep grand cherokee laredo started clunking loudly when I shifted from reverse into drive. The service engine light will come on after this occurs. The problem was intermittent, then, one day I was sitting at a red light. When it turned green, I stepped on the gas pedal and the vehicle would not move. It acted as if was in park. I shifted it to park and back into drive several times and suddenly the vehicle slammed into gear lunged forward into traffic. I reported this problem to my dealership (the vehicle is under warranty) who told me no codes registered in relation to the service engine light having been on and that they could not duplicate the problem. They returned the vehicle to me and two days later the same transmission clunking began and the service engine light came on. I left a red light today and the vehicle would not shift from first gear into second. Finally, it shifted, slamming into gear, with a loud, hard clunk that shot my vehicle several feet ahead. I almost lost control of the vehicle and would have had an accident if a car had been ahead of me. It's back at the dealership who claims there's nothing wrong. The car has only 21,000 miles on it. Clearly, there is something wrong and I fear for my safety and cannot simply go buy another vehicle.
The engine stalls while at low speeds shortly after start-up. No engine diagnostic lights are present to aid in the troubleshooting. The car has stalled under the low speed conditions 5 times since purchase. The car currently has 27,000 miles.
My vehicle stalls without notice losing power but not actually shutting off. At other times it acts like it is hanging in 1st gear. On numerous occasions it has nearly gotten me hit by oncoming traffic or nearly rearended. I have had it checked out 3 times by the dealer and they say they are aware of the problem but no recall has been issued by chryler to fix problem. I have a 2007 jeep grand cherokee.
There have been several people with the 2007 wk crd that have reported that their vehicle has died on them while driving. Reading about this on jeep forum, I discovered that there is a tsb related to a faulty crankshaft position sensor on wk jeeps that were built before june 12th, 2007. My jeep was built in april, 2007. While my jeep has not stalled, it is my wife's vehicle and she is frequently transporting our two children. The tsb calls for checking and replacing the sensor if it fails, but I do not find this to be acceptable. If the vehicle were to just die while they were going down the highway it could result in serious injuries to my wife and kids. I believe that chrysler should do a recall to replace this sensor before anyone gets hurt.
Driveline vibration on my 2007 jeep grand cherokee at highway speeds.
I started the vehicle and started driving when the vehicle would not go faster than 20mph and felt like stalling out. On the dashboard it show that the vehicle was in p,r,n,and d all at the same time (circles around the letters). I call a jeep dealership and they told me if the engine light didn't come on there's on code, so they can't fix it. Jeep also told me they never heard of this problem.
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