Key would be locked in ignition airbags do not deploy at collisions above 35 MPH.
2008 Jeep Grand Cherokee electrical complaints
Page 12 of 17: complaints 311 to 340 of 473, newest first, as owners wrote them.
Purchased the vehicle used with approximately 57,000-58,000 miles in 2011. Two separate front end collisons at above 35 MPH with deer in rural area. No air bag ever deployed in may 2014 with mileage at approximately 109,852 the key would lock in the ignition and could not be removed. Car was still running, dash lights would stay on and shifter could be moved. Took to maloy ford in jasper, alabama. They "repaired" using a "win kit - transmitters and win" it has been working since that time. Question: is the ignition repaired? Is the electrical system still in need of the recall part that was not yet available at time of notification of recall?
Tl* the contact owns a 2008 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2008 jeep grand cherokee. The contact stated that while driving approximately 55 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer, who diagnosed that the front module computer was replaced but the failure recurred. The vehicle was included in the federal safety agency campaign id number: 14v567000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Have had nothing but problems with this jeep. Purchased it as a certified pre-owned and it has been in the dealer for service a substantial amount. Main issue is the car does not start when I turn the key fob. Have got towed to the dealership three times with this same issue, once in may 2014, again in july 2014 and again in september 2014. Dealer cannot find solution to fix. Coincidentally, I receive a notice from chrysler in november 2014, notice number p57 which states there is a recall on the ignition! I went for (3) weeks in may and a full month in july with a loaner! Four months after I receive the recall notice, the problem is not fixed. My ''ad hoc'' solution when car does not start is to slam the door with the key in the ignition position. This seems to start the car. Pitiful that this is how I must start the car now as there seems to be nothing else I can do...
I received a recall notice about 4-5 months ago for my 2008 jeep grand cherokee. It is recall p57/the federal safety agency 14v‑567 for an ignition switch. It states that some of the vehicles may experience a frequency operated button ignition key(fobik) that may stick between the "start" and "run" position. This may result in the loss of certain electrical features. It continues to state that the ignition position may result in the loss of certain electrical features and/or a loss of engine power, power steering assist, and/or power brake booster assist. I called the chrysler group recall assistance center 1‑800‑853‑1403 and they told me that they do not have the part in and have no idea when the part will be in. I find this very disturbing and quite frankly not acceptable. This is a serious safety issue that can cause my car to shut off while driving and possibly crash. In my opinion that is not an acceptable response to thousands of people that are experiencing this and waiting to have this repaired. It has already been 4-5 months since the notice was mailed out. How is it possible to still not have the part in and/or an eta on when the part will be in stock? Having ending the recall notice with "we're sorry for any inconvenience, but we are sincerely concerned about your safety" doesn't exactly speak to the response I received when I called chrysler. Four to five months have passed and still no eta on when the part will be here. How concerned is chrysler? Please, any help with this matter would be greatly appreciated not only for myself, but also for all of the other individuals that have to hear this non-sense from chrysler. This is putting thousands of people at a severe safety risk.
Ignition switch does not work property; once turned off- vehicle will not start for day(s) at a time; dealership manager stated to ?use caution? Because the vehicle could turn off while driving, and that there is no know fix to recall p57; contacted chrysler for a loaner vehicle, multiple times, and expressed safety concerns especially during the winter month; chrysler is not will to give a loner, and states that the vehicle can be driven, and that a vehicle ignition switch issue "turning off" is not a safety concern, and their policy is to not give loaners for recalls; attempted to get a time from chrysler supervisor without any luck; the dealer has failed to remedy this defect without charge and within a reasonable time. I am unable to use my vehicle while still making payments.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v567000 (electrical system); however, the parts needed were not available. The dealer was contacted and stated that the parts were still not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I received a recall notice in november from chrysler stating that there was a recall on my vehicle. Recall #p57, an issue with the ignition. This could cause lose of electrical features while driving, including lose of power, steering, brakes, and could increase the risk of crash. The catch is there is no part available to fix the problem. Luckily my car didn't crash, however it did fail to start. After having it towed (80 miles) to my local dealership they diagnosed the problem as the recall. I have spoken with both the dealership and chrysler and there is nothing anyone can do to help me. My car, that I take very good care and keep on top of all maintenance, is now a sitting duck. No one can give me any information on when a part may be available and no one can help me to get a car so that I can get to and from my job and live my daily life. I have been informed repeatedly that chrysler is "working diligently" to come up with a solution. To me it seems crazy that they can't come up with a part to fix an ignition! There are ignitions in every car! At this point I consider this situation gross negligence and chrysler could be putting somewhere around 300,000 drivers at risk of death because they cannot and will not fix this problem. I don't live very close to my work and there is no public transportation. My car is a necessity in my life and chrysler has taken that away from me and offers me no support. Corporate giants need to be help accountable for their product.
While on an interstate expressway, engine ignition cut out, loosing power. By shifting to neutral & using the fob-key, engine was started while moving. This has happened repeatedly about six times lately. I believe this to be defect in the ignition switch assembly. Contrary to chrysler info (p57; the federal safety agency 14v‑567), I believe the fob-key was in the "run" detent position when this event occurred. (chrysler says this problem occurs when the fob-key passes the run position after starting). Either way, the ignition switch is probably faulty. Chrysler has not made available an improved ignition key assembly per their promise, and currently the old ignition switch assembly is backordered, so I can not affect any corrective action. Loss of power in a congested traffic situation, or during maneuvering can cause loss of control and a serious accident. I seek a timely remedy to this unsafe situation.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v567000 (electrical system). The contact stated that the vehicle was exhibiting the same failures as listed in the recall, but the VIN was not included. The contact stated that when the key was turned to the "off" position, the engine would turn off; however, all the accessories would still be running and the key would not eject from the ignition. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
On this first occurrence, and numerous times since, the engine will shut down. Sometimes while sitting motionless (e.g. At a traffic light) but also at times while traveling on the road. It has occurred at times where great danger was eminent because it happened during the merging into traffic flow, while passing another vehicle and when trying to cross train tracks and through intersections. I have survived several close calls. I need this repaired asap!
Tl* the contact owns a 2008 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v567000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle stalled on several occasions. The contact was able to restart. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v567000 (electrical system), but the dealer stated that the part was not available. The manufacturer was notified of the failure and was not able to determine when the part would become available. The failure mileage was not available. Updated 4/29/15*cn updated 9/21/2017
Tl*the contact owns a 2008 jeep grand cherokee. The contact stated that while in park, the vehicle failed to start. The vehicle was towed to a dealer. The technician diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 14v567000 (electrical system) however, the part needed to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was 83,000. Updated 04/06/15*lj updated 9/20/2017
When turning off the jeep the key won't release for sometimes 10 min up to not at all and I must disconnect the battery. This has been happening 9 months, when it first happened I took it to the jeep dealer they charged me about $200.00 for a diagnostic test that told us nothing, so I paid to have them tell me they had no idea what was wrong but offered to sell me parts that they thought might help but no guarantee. I called chrysler to see if anyone else had this problem or if there was a recall, they said no. About october I got the recall in the mail saying when the had the parts they would contact me. Today after being stranded for the third time with a dead battery I called chrysler to see if parts are in to do the repair, they said no had no idea of when they will be. This is my only transportation and I have medical issues that have put me I the hospital 3 times, I need reliable transportation. Chrysler rep said the will not supply a rental or replacement vehicle while they figure this out. What am I to do.
Tl*the contact owns a 2008 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v567000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v567000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2008 jeep grand cherokee. While driving at an unknown speed, the engine seized without warning. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The contact received a recall notice for the federal safety agency campaign number: 14v567000 (electrical system) in november of 2014. The contact stated that the vehicle experienced the same failures listed in the recall. The manufacturer was not made aware of the failure. The failure mileage was 76,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic and the starter was replaced. The contact received notification of the federal safety agency campaign number: 14v567000 (electrical system); however, the parts needed were unavailable to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle stalled several times without warning. The contact was able to restart the vehicle each time the failure recurred, which reset the computer. The contact was included in the federal safety agency campaign number: 14v567000 (electrical system) and stated that the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available. Updated 3/24/15*cn updated 9/20/2017
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer who diagnosed that the starter needed to be replaced. The vehicle was repaired, but the failure recurred. The battery was replaced, but the failure recurred after several repairs. The vehicle was included in the federal safety agency campaign number: 14v567000 (electrical system); however, the part to do the repair was unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle could not be started while using the ignition key and the failure occurred on several occasions. The vehicle was not diagnosed or repaired. The recall notice for the federal safety agency campaign number: 14v567000 (electrical system) was received in october of 2014. After calling the dealer, the contact was informed that parts needed to remedy the failure were not available and no estimated time for receiving the parts could be given. The failure mileage was 65,000.
Tl*the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle failed to start when turning the ignition key. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The recall notice for the federal safety agency campaign number 14v567000 (electrical system) was received in october 2014. The dealer informed the contact that the recall part was not available and no estimated time for receiving the part could be provided. The failure mileage was 65,000.
Tl*the contact owns a 2008 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v567000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts needed for repair were not available. The contact mentioned that the vehicle was exhibiting symptoms related to the recall. The air bag light illuminated intermittently on the instrument panel and the vehicle stalled without warning. The vehicle was not repaired. The failure mileage was 75,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received notification of the federal safety agency campaign number:14v567000 (electrical system); however, the part was unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Updated 03/24/15*lj updated 6/18/2015
I received a recall letter back in the summer 2014 for faulty ignition switch. Called dealer, parts not available. Called several more times since, still no parts and told to wait for letter. Well, it is now feb. 2015 and still no parts/letter. It states that ignition switch can turn from start to run, which will shut down engine or other electrical parts ( steering, engine, power brakes ) increasing the risk of crash. Do I have to wait till I crash before this is taken care of ?
While on the freeway my jeep's electrical system shut off. As a result of the system failure, my steering was lost and the vehicle started to loose acceleration. While in motion the vehicle was heading into a turn on the freeway. I was able to steer the car in order to avoid a wall but I was forced to drive off the road. When the vehicle came to a stop I was able to restart the vehicle after three attempts.
Vehicle failed to start, the second time within a month.
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