Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that while driving 25 MPH making a turn, the vehicle stalled without warning. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was repaired but the failure recurred three years later. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 80,000. ..updated 08/11/14 *bf the consumer stated the vehicle repaired on 06/13/2014
2008 Jeep Grand Cherokee electrical complaints
Page 15 of 17: complaints 401 to 430 of 473, newest first, as owners wrote them.
On june 10 2013 we purchased a 2008 jeep grand cherokee. 6 days after the 30 day warranty expired, was the beginning of a series of incidents that have continued until now 6/3/2014. About a week after purchasing vehicle the motor died in traffic. My wife drove to the dealer and told them what happened. They drove the vehicle but nothing happened and told her it was probably nothing and not to worry. But over time the problem has worsened to the point that it is not safe to drive. The ignition is on, everything is working, then the ignition kicks off, motor dies, and steering is lost and we have to roll to the curb and restart the engine. Drive a few blocks or maybe a mile or two then the ignition kicks off again. This has happened once on a freeway here in california, luckily close to an exit where we were able to roll off. Now the dealer wants to charge a very large sum to analyze and repair the problem and we feel they knew about this at the time of sale. I see on the net others have the same problem we have with their jeeps cutting off. The dealer informed the consumer the ignition module needed to be replaced. Updated 09/03/14
Approximately 10 times, while driving my vehicle at various speeds (10, 30 and 70 MPH) my vehicle has stalled. One time, while driving 70 miles, with my children in the car, my vehicle stalled while in the outside lane. I had to get across five lanes of traffic, with no power, including no power steering and I barely made it over. My vehicle has also stalled while pulling out of my development, which is on a road that is posted 45 MPH and on a bend. So when I have stalled in the middle of the intersection, I have cars who round the bend at 45 MPH and I, and my children, our sitting ducks unable to move. It is only a matter of time before someone gets killed. I brought it the dealership, they kept it for several days and several hundred dollars for them to tell me they do not know what is wrong. Two things to note: it always stalls after hitting a bump, and I carry approximately 30 keys and rings on the chain that holds my ignition key. I do not think that this is a coincidence and I take this very seriously. My children, other innocent people, or myself are going to be seriously hurt or killed and I want this investigated aggressively.
While traveling at 55 miles per hour on southern blvd. In west palm beach the key turned from the on to the off position. This caused a lockup of the steering and brakes. The automobile returned to full function when the key was turned back to the vertical position. There were no keys or weight hanging from the key and it just clicked off. This condition was recently repaired at arrigo dodge on okeechobee blvd. The key now sticks in the ignition. The radio failed soon after and it was noted that fuse 27 & 28 were covered in lithium grease from the prior repair which stopped the fuse from making contact with the plug. Cleaning restored the radio function, but key is still stuck in the ignition. Later, the computer stated "key damaged". *js updated 04/13/15.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated while traveling various speeds there was a hesitation intermittently when engaging the accelerator pedal. The vehicle stalled without warning on multiple occasions. The vehicle was taken to an authorized dealer who was unable to diagnose the failure on three occasions. The contact had to shift into neutral gear, wait a few minutes and attempt to restart the vehicle numerous times. There were times when the vehicle failed to restart. The manufacturer was notified of the failure. The approximate failure mileage was 61,300.
2008 jeep grand cherokee. Consumer writes in regards to vehicle lost all power while driving. *smd the consumer stated on several occasions the vehicle lost all power while driving on the highway. The engine shut down for no apparent reason. The consumer lost the ability to steer and brake the vehicle. The vehicle lost power on several different occasions.
Tl* the contact owns a 2008 jeep grand cherokee 4x4. The contact stated that he received notification of the federal safety agency campaign number: 13v175000 (electrical system , power train) in september 2013. The contact stated that once he had the vehicle repaired, he was unable to use the 4-wheel drive function. The vehicle was taken to the dealer on multiple occasions but was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.
Lost 4x4 drive low range. Problem is directly related to the "safety recall n23 / the federal safety agency 13v‑175 reprogram final drive controller module" that a jeep service center had preformed. I am from north canada where we have snow from early november to may end it's not safe to travel without functional 4 wheel drive.do we have to wait till someone freezes to death or dies from dehyadration in desert until chrysler do something.
I have previously entered a similar complaint for this same vehicle. The issue is that the vehicle stalls/shuts off for no reason while driving. Chrysler is unable to provide a reliable fix. This began in may 2012 - my vehicle simply shut off while driving in any number of conditions whether it be on the highway, side roads, etc. I removed all excess keys from my key ring to ensure that it was not the key being too heavy. Brought this in to my dealership, they replaced the win control module but couldn't guarantee that this would fix the problem. Vehicle stalled once while driving unexpectedly about 9 months later. Then vehicle stopped twice in october 2013. At that time I brought the vehicle to another dealership. They at first wanted to replace the win module. When I told them that was the fix from before and it didn't work, they advised that the front control module be replaced, as there was a recall on this but my vehicle was one day past the date of manufacturing impact in the recall, but was having the same exact issue. Replaced front control module in october 2013. Vehicle stopped unexpectedly while driving again twice in march 2014 - on march 20th and march 21st. Vehicle is back at the dealer where they again want to replace the win module. Again, this fix was provided previously and did not fix the car. Either the wins being produced by chyrsler are all faulty and I somehow have gotten 2 in a row or there is an underlying issue that cannot be found or addressed. This issue is very prevalent with 2008 grand cherokees. Chrysler is sitting on a very dangerous issue.
Vehicle engine suddenly stopped on hwy at 70 MPH (this is the 3rd time it has happened in the last 9 months). I was able to get the vehicle off the hwy. It started up after coming to a stop. I took the vehicle into the dealership and they informed me that they were aware of this problem (had worked on previous grand cherokees and even had the chrysler engineers out to try and help them). They did inspections on my vehicle for 5 days and said they could not duplicate the problem or find anything out from the vehicle computer. They told me to contact chrysler. I was eventually given to a case manager. They initially said they could not do anything and now they keep delaying getting back to me. This has been 2 weeks with no solution in sight. This is a major safety problem and the vehicle should not be driven without some fixes. I also have a 7 yr/100,000 mile platinum wraparound warranty that should cover whatever is wrong.
The first incident was the key getting stuck in the ignition and the dealer replaced an ignition component. After that was replaced on three occasions the engine turned off for now apparent reason. Jeep could not determine why and at that point I purchased a new car. I am reporting this now after hearing about the recall for other vehicles which turned off for no reason and had caused injury or death. Fortunately I was never in heavy traffic and was able to restart the vehicle. I was advised by jeep to remove any extra keys from the ring but that did not resolve the engine turning off. Perhaps there are other jeep owners who have experienced this problem but it was not part of the potential recall.
Went into dealership service center to have "n23" safety recall performed. Before n23 software update there was no problem using the 4wd-low function, afterwards the 4wd-low shift function comes up with "service 4wd" code and will not shift into 4wd-low. I discovered this while stuck in a snow drift this weekend. After researching the issue I discovered that many jeep owners that went in for the n23 recall are having the same issue.
We are full time rvers and have towed our jeep about 40,000 miles without any issues, until the recent recall. The federal safety agency #13v75000, chrysler n23. The very innocuous recall notice spoke of the dot requiring the recall based on a number of cases where the transfer case shifted into neutral on it's own and the vehicle rolled away, causing damage. The recall went on to say that the fix was to take it to the dealer for a software reprogramming to take care of the issue. The recall notice was very carefully and cleverly written to leave one with the impression that a software issue was the cause of the problem, and jeep was going to fix it with the reflash of the transmission computer. This is not true. The issue is caused by the failure of hardware in the transfer case, and the ?fix? Offered by jeep is nothing more than a band aid to meet the strict letter of the demand by the federal safety agency. As thousands of jeep owners are now learning, after the recall they find themselves in a situation where the transfer case will no longer shift into neutral, or 4wd low, at all. I have personal knowledge of dozens of jeep owners with these issues who never had a problem before the recall. This problem creates a great uncertainty among owners. We don't know if the 4wd system will work when needed, or end up stuck in neutral or 4wd low, making the vehicle unusable. While not being able to tow may not be a safety issue, I think that disabling a 4wd system that many people rely on in bad terrain or weather would be. I don't think that the federal safety agency has monitored this situation properly and has allowed chrysler to commit what amounts to a fraud upon their customers. I think the federal safety agency needs to take another look at this issue.
I am writing to describe 5 incidents within the past year when my vehicle completely shut off while driving. This happened first in may 2012, with a follow up instance in june 2012. After bringing this into the dealership, was told that this was the wireless control module malfunctioning and they replaced. 6 months later, vehicle shut off again while driving without cause. Vehicle shut off again october 2013 while driving at a speed of roughly 20 MPH, followed by another shut down at 70 MPH in late october 2013. I brought this vehicle into another dealership, who told me that they believed this was an issue with the front control module (after I told them the fix to the wireless control module did not work). Dealership also advised that a recall on the front control module for issues exactly as I described was in place for 2008 grand cherokees, but not my vehicle in particular. Upon further investigation with chrysler, vehicles manufactured dec 4 2007 - dec 11 2007 were impacted by this recall. My vehicle was manufactured dec 3rd. Chrysler refused to cover this under the recall but agreed to pick up the majority of the repair cost. My concern is that this issue is extremely dangerous - I could have gotten into an accident any of the five times that my car shut off without warning. It is very clear that my car should have been covered by this recall but was not. I am very concerned for other drivers of a 2008 grand cherokee that fit a similar description of mine - close to manufacturer date of recall but not quite there but having the same problem.
Jeep stalls when traveling. Mostly has occurred when you are slowing down for a stop light but did stall once at speed on the west side highway in new york city. This has happened at least 10 times and has been to the dealership 3 times with no fix in sight. The dealership can not find what the problem is. I have called jeep and they have not been any help. This problem is affecting a lot of jeep grand cherokee as it is well written on the internet forums. A quick google search on jeep stall or hemi stall reveals many people with the same exact issue.
The jeep stalls on the freeway. While driving the jeep on the interstate, it stalled and restarted suddenly. This was felt by a sudden loss of forward momentum. The jeep at times stalls flat at freeway speeds and needs to be stopped to restart. This has been in for repairs since january 2013 and it still stalls.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that while driving 60 MPH, the vehicle stalled without warning. The failure would recur sporadically however, after the vehicle was serviced under the federal safety agency campaign number: 13v175000 (electrical system, power train) the failure had become permanent. The vehicle was taken back to the dealer where a diagnostic was performed, which did not generate a failure code. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000 and the current mileage was 81,000.
Stopped at roadside stand. Tried to restart, no dashboard lights, no ignition all windows down inoperable, towed to jeep dealer. It is a faulty wireless ignition code. The receiver in the system that checks for the correct key fob.this has the potential to put the occupants in a dangerous situation. It seems this is a nationwide problem, because the part may be in re-engineering and won't be available for 1- 2 months! One aftermarket supplier told me there are 300 of these parts on back order. Sound like a recall to me.
Driving on the highway when my 2008 jeep grand cherokee shifted into neutral by itself. I was not quick to react and was almost killed in a multiple car pile-up. A large 18 wheel truck and two other cars left the roadway to avoid hitting me. I was completely helpless and could not get out of the way. I pulled over to call my dad, but he didn't answer. After about 15 minutes, I restarted the vehicle and it shifted into drive on the side of the highway. I drove it home on the access road. This has happened to me twice now. My 2008 jeep grand cherokee should be part of this recall --recall number: 13v175000. I called chrysler and they said they do not have any indication of why it is not. My case number with chrysler is [xxx}. Please help me before I and several other people behind me are killed. I drive 30 miles to and from work down I-35 and I-40 in oklahoma city, these are two of the busiest roads which I drive this 2008 jeep grand cherokee 60 miles, monday through friday. My vehicle is unsafe by an already known defect chrysler has identified by recall number 13v175000, and yet they are stalling and failing to act. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
2008 jeep grand cherokee overland hemi 5.7 stalled after a rapid sudden acceleration. Jeep started "bucking" (losing power and regaining it) then took off without anything touching gas pedal and no warning. The jeep went from 30 MPH to over 50 MPH and kept accelerating. I had to throw in neutral to get it to stop. I then pulled over and it stalled out. This has been reported to chrysler case #[xxx] and I spoke to [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2008 jeep grand cherokee overland 5.7 hemi stalled on freeway. I had to immediately pull over as heavy traffic and vehicle would not restart and I lost all steering/brakes/engine control. I ended up hitting a road cone (no notable damage) as I was pulling into the somewhat small pullover zone (was in highway construction). Vehicle restarted only after being put in park and removing and reinserting the key.
I was driving the jeep and it accelerated suddenly as if the throttle was stuck. The throttle pedal in fact was not stuck and I had to shift into neutral to get it to stop accelerating. After shifting to neutral, the jeep stalled in the roadway and I ended up driving through my neighbor's yard to avoid pulling out into a busy intersection as I had no brakes or steering. I almost ran over a pedestrian I didn't see walking on the sidewalk. This vehicle has been to dealerships multiple times for stalling at freeway speeds and stalling when driving around town. This has been an ongoing safety concern, especially with the stalling and chrysler is well aware of the problem. Most recent chrysler case # is [xxx]. They have replaced multiple things so far and the problem still exists. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I received in late june a recall notice for my vehicle, titled "safety recall n23/the federal safety agency 13v‑175 reprogram final drive controller module. When I took my vehicle to my local chrysler jeep dealer's auto repair shop, they notified me that the issue is software related and they had not yet received the software patch. I took my vehicle again to them in early july, mid july, late july and early august and still they have not yet received the software patch.
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that while driving approximately 15 MPH, the vehicle stalled. There was a voluntary recall performed where the key fob was replaced. After the repair the key would not disengage from the ignition. The vehicle was taken to the dealer for diagnosis. The technician stated the win module would have to be replaced. The manufacturer was made aware of the failure and stated the part was back ordered. The vehicle was not repaired. The approximate failure mileage was 90,000.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v175000 (electrical system) several months ago and stated that the dealer informed him that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
2008 jeep grand cherokee laredo encountering several problems: the vehicle either won't start or starts then stalls. Experienced other problems with complete loss of power while driving on the highway at 60mph. Also had loss of blinkers, radio and wipers. The problems have been occurring intermittently since nov, 2009 but becoming more common over last 3 months. Current mileage 43k. No codes found on computer for any of the problems. No dash lights when car stalls. It is very scary and certainly a safety issue that needs to be addressed. The earlier recall (h03/ 08v059) is the exact problems but our vehicle is not included in the recall.
Tl* the contact owns a 2008 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 13v175000 (electrical system) and stated that the dealer informed her that the software for the recall was not available. The manufacturer was notified but could not provide a date for the parts to become available. The contact had not experienced a failure.
After starting the vehicle it was observed that some of the electrical system, including radio and turn signals were not functioning. Electrical eventually came back. This occurred several other times, generally after turning the vehicle off and then re-starting all of the electrical systems came back on. Approximately 1-2 weeks after the initial electrical issue the following occurred: while driving in a parking lot at approximately 20 miles per hour the engine suddenly cut out after a "clunk" type of sound. After trying several times to restart, the vehicle did start again and drove normally. Vehicle was taken to dealership where code p0688 asd was found. The dealership recommended replacing the asd relay switch. The dealership advised that this relay switch could be the cause of the vehicle dying while driving as well. Relay was not replaced as the dealership informed me the part of on national back order. The electrical cut out occurred again on 6/21/2013 but cleared up immediately upon a vehicle restart. On 6/23/2013 while driving on a highway at approximately 60 MPH the engine cut out again. The electrical was also out, leaving me with a dead vehicle and no electronics to signal. After several attempts the vehicle was restarted. I believe that possibly the electronic fuel pump was cut out due to the electrical issue. Dealership informed me that this part is on national back order, which leads me to question whether there is a larger, unreported issue with this part. If there is not a demand for it, why is it on back order, and if there is a demand, perhaps there is an ongoing issue that chrysler/jeep is not reporting. Chrysler is claiming that this switch is not covered under warranty.
Wife traveling with son on fwy at legal speed of 70 MPH w/cruise control on, car suddenly decelerated causing a violent maneuver forcing car into neighboring lane and almost crashing. She stated it was as if it suddenly downshifted into lowest gear and brakes applied forcefully. Regaining control she deactivated the cruise control and proceeded to destination at 50 MPH. Took to dealership in davis where it was diagnosed as catastrophic failure of the transfer case which was then replaced at the cost of $2842.75. She retrieved car two days later and proceeded to drive back home (distance is @ 178 mi one way). Car repeated sudden deceleration upon entering the fwy and getting up to speed. Continued home due to medical appointments to keep. Kept cruise control off but called dealership to report that replacing the transfer case did not solve the problem. I pulled codes upon her arriving home and found only code 0430 (catalyst system efficiency below threshold [bank 2] indicating the converter not working to specs. Today she was returning to davis to visit with grandchildren and experienced the same situation. At 70 MPH car suddenly decelerated rapidly (as if brakes were applied forcefully) and caused her to abruptly move into the lane to her left. She regained control and continued on at 50 MPH. The dealership informed her no mechanics would be available until monday but as she has a flight out of lax to catch early monday a.m. She decided to continue on to l.a. Without using the cruise control and proceeding at slower speed. The power steering pump was replaced on 4/15/2013 at dealerships recommendation due to a leak and the transmission was serviced in addition to having new valve cover and gasket put on. Spark plugs replaced, throttle body and combustion chambers cleaned and pcv valve replaced. Internet research indicates this is a repeated problem with the jeep grand cherokee
Tl* the contact owns a 2008 jeep grand cherokee. The contact stated that the vehicle would intermittently fail to start. The contact took the vehicle to the dealer and the dealer replaced the fuel pump, battery, starter and the alternator, but the repairs did not correct the problem. The contact stated that the manufacturer told them that they could not repair the vehicle because they were unable to determine the exact cause of the failure. The vehicle was not further repaired. The failure mileage was 47,000.
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