I received a recall notice in november from chrysler stating that there was a recall on my vehicle. Recall #p57, an issue with the ignition. This could cause lose of electrical features while driving, including lose of power, steering, brakes, and could increase the risk of crash. The catch is there is no part available to fix the problem. Luckily my car didn't crash, however it did fail to start. After having it towed (80 miles) to my local dealership they diagnosed the problem as the recall. I have spoken with both the dealership and chrysler and there is nothing anyone can do to help me. My car, that I take very good care and keep on top of all maintenance, is now a sitting duck. No one can give me any information on when a part may be available and no one can help me to get a car so that I can get to and from my job and live my daily life. I have been informed repeatedly that chrysler is "working diligently" to come up with a solution. To me it seems crazy that they can't come up with a part to fix an ignition! There are ignitions in every car! At this point I consider this situation gross negligence and chrysler could be putting somewhere around 300,000 drivers at risk of death because they cannot and will not fix this problem. I don't live very close to my work and there is no public transportation. My car is a necessity in my life and chrysler has taken that away from me and offers me no support. Corporate giants need to be help accountable for their product.
2008 Jeep Grand Cherokee steering complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
I received a recall letter back in the summer 2014 for faulty ignition switch. Called dealer, parts not available. Called several more times since, still no parts and told to wait for letter. Well, it is now feb. 2015 and still no parts/letter. It states that ignition switch can turn from start to run, which will shut down engine or other electrical parts ( steering, engine, power brakes ) increasing the risk of crash. Do I have to wait till I crash before this is taken care of ?
Purchased used vehicle from dealer. That evening while driving at speed (35 MPH), my dash flashed, went dead and engine stalled, lost steering and brakes. The oil light lit and was only light on dash. Pulled over to side of road, after shifting to park, it restarted and drove normally. Next morning upon starting the check engine light came on. Drove to work, parked, called dealer. Upon entering vehicle again, used remote start, but when I inserted key, it died. Cycled key again and started. Returning to dealer, upon exiting freeway, it died again at roughly 30 MPH. This time a loud clunk sound occurred and the same stalling issue, coupled with no brakes or steering occurred. After shifting to lark and cycling hey, it started immediately. Dealer diagnosed it as a "autostart relay switch" overheating and burning out. Replaced switch, check engine light disappeared, and vehicle drove normally all night. Third day of ownership, while at a stoplight, a loud clunk sound, coupled with jerking motion occurred. I actually looked at rear window because I thought I was rear ended, until I realized my dash was dead except for same oil light. Car was stalled. Placed in park, car started immediately. So far I've had car 3 days and it's happened everyday. Glad I just dropped close to 20k on a jeep that may kill me.
Had the n23 recall done on oct 7/14. The next day while driving low speed, the vehicle completely shut down, without notice or warning. Radio stayed on. Dash lights completely blank. Power steering gone, power brakes gone. This happened twice in same day. In first incident, managed to slowly get vehicle over on shoulder, put in park and restart. Second incident, shut down on busy city road at low speed while driving, stopped, put in park and restarted immediately. Vehicle back at dealer today! Wish I had never done the recall work! No problems at all before that.
When driving my 2008 jeep with only 40,000 miles my car stalled out. The car completely turned off disabling breaking, steering and making my gears unable to move. The car continued to drive leaving me helpless in stopping this moving vehicle. I finally had to with a my strength punch the gear into park where my car then finally stopped moving. I was only going 20 MPH but imagine what could of occurred if I was on a highway, this letter which have a much different tone. I tried calling jeep to explain what occurred not only because I felt their car failed and they should pay for my expenses on their failed part, but also to note it for a recall. I have researched and see that I am not the only one that has experienced this occurring with this jeep. This is very dangerous and there should be immediate recalls so no one gets hurts as this is a very serious problem and I am lucky my outcome did not end in a worse way!
Incident 1 (9/23/2014): driving at 25mph in a straight line when there was a loud "clunk" sound and the engine shut down with several dashboard warning lights lit. Loss of power steering and power braking. Was able to pull vehicle to a side street and come to a complete stop. Upon placing the vehicle in park and turning the ignition to the off position, was able to restart the vehicle and resume trip. No dashboard warning lights remained lit, no other issues driving. Incident 2 (9/30/2014): driving less than 5mph in a parking lot. Vehicle stalled without loud clunk with several dashboard warning lights lit. Loss of power and power braking. Was able to put vehicle in neutral and cycle the engine off and on to restart. Vehicle resumed normally with no dashboard warning lights lit. Purchased vehicle used on 9/18/2014, so unsure if this has been a recurring problem.
The ignition on my jeep went out of it's normal operating position to acc position after the key was accidentally bumped. The car was in motion at the time. Steering locked up and the accelerator was disabled. And just a few days ago the same thing happened. This time my car rolled at a slow speed into another car due to lack of brakes. Luckily, no damage or injuries in that case either. I assume the recent recall for jeep grand cherokees up to 2007 for the same reason will be extended to the 2008 models.
Driving on an onramp to the garden state parkway truck shut off and lost all power to motor.. Had to cost to side of highway and try to restart vehicle.. This put me in danger of not only causing a major highway crash leading to injury and death but also had to figure out what is still wrong with this truck.. The only way to start this vehicle is to come to a complete stop.. Put it into park... Remove the key fob ... Re insert key fob and truck starts right back up... Since 2008 I have filled reports of this exact problem happening.. And no fix has come from jeep or a recall forcing action of these jeep grand cherokees.. In researching this problem I have found this has been a common problem in the jeep grand cherokee line going back to 2007 and still you or chrysler corporation has not taken action. Please my life as well as others driving on the road could be saved be a recall to address this very serious issue ... I ask you will it take me death or the death of others to get a response from some one. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Owner of 2008 jeep grand cherokee on a regular basis hear a click and the power shuts off. You find yourself with no power steering, no power brakes, and no lights. This also occurs sometimes when you go over a bump or if your knee touches the key ring. The ignition key and mechanisms was replaced in 2010, and this above problem has been occurring off and on since then. In the past two years the occurrence has increased. The technicians can find nothing wrong in the car. Chrysler will not admit that the ignition fob and housing is defective, or that their is any problem. This problem is potentially life threatening if it occurs when there is no place to pull over and if hit, air bags will not deploy when the engine is off.
Approximately 10 times, while driving my vehicle at various speeds (10, 30 and 70 MPH) my vehicle has stalled. One time, while driving 70 miles, with my children in the car, my vehicle stalled while in the outside lane. I had to get across five lanes of traffic, with no power, including no power steering and I barely made it over. My vehicle has also stalled while pulling out of my development, which is on a road that is posted 45 MPH and on a bend. So when I have stalled in the middle of the intersection, I have cars who round the bend at 45 MPH and I, and my children, our sitting ducks unable to move. It is only a matter of time before someone gets killed. I brought it the dealership, they kept it for several days and several hundred dollars for them to tell me they do not know what is wrong. Two things to note: it always stalls after hitting a bump, and I carry approximately 30 keys and rings on the chain that holds my ignition key. I do not think that this is a coincidence and I take this very seriously. My children, other innocent people, or myself are going to be seriously hurt or killed and I want this investigated aggressively.
Wife traveling with son on fwy at legal speed of 70 MPH w/cruise control on, car suddenly decelerated causing a violent maneuver forcing car into neighboring lane and almost crashing. She stated it was as if it suddenly downshifted into lowest gear and brakes applied forcefully. Regaining control she deactivated the cruise control and proceeded to destination at 50 MPH. Took to dealership in davis where it was diagnosed as catastrophic failure of the transfer case which was then replaced at the cost of $2842.75. She retrieved car two days later and proceeded to drive back home (distance is @ 178 mi one way). Car repeated sudden deceleration upon entering the fwy and getting up to speed. Continued home due to medical appointments to keep. Kept cruise control off but called dealership to report that replacing the transfer case did not solve the problem. I pulled codes upon her arriving home and found only code 0430 (catalyst system efficiency below threshold [bank 2] indicating the converter not working to specs. Today she was returning to davis to visit with grandchildren and experienced the same situation. At 70 MPH car suddenly decelerated rapidly (as if brakes were applied forcefully) and caused her to abruptly move into the lane to her left. She regained control and continued on at 50 MPH. The dealership informed her no mechanics would be available until monday but as she has a flight out of lax to catch early monday a.m. She decided to continue on to l.a. Without using the cruise control and proceeding at slower speed. The power steering pump was replaced on 4/15/2013 at dealerships recommendation due to a leak and the transmission was serviced in addition to having new valve cover and gasket put on. Spark plugs replaced, throttle body and combustion chambers cleaned and pcv valve replaced. Internet research indicates this is a repeated problem with the jeep grand cherokee
When going over speed bumps my vehicle stalls. This is the third time this has happened in the last 2 months. I've brought it to the dealership multiple times. Each time I've been told there is no problem, or that I need spark plugs replaced, or the throttle body needs to be cleaned....nothing has helped!
Tl* the contact owns a 2008 jeep grand cherokee 4x4. While parked, the contact noticed pieces of the steering wheel were detaching and falling off. The vehicle was taken to the dealer for diagnostics. The technicians stated the steering wheel would have to be replaced. The manufacturer was made aware of the failure and agreed to cover a portion of the repairs. The vehicle was not repaired. The approximate failure mileage was 40,000.
Steering is extremely loose causing the vehicle to drift into different lanes. The steering then tightens back up. This happens upon start up of the vehicle.
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