Vehicle randomly shuts off while driving at any speed and the steering is lost. This happens while driving and has happened at 60mph as well as 35. There is no warning before it happens. Extremely dangerous.
2009 Jeep Grand Cherokee electrical complaints
Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.
Tl* the contact owns a 2009 jeep grand cherokee. While driving 65 MPH, the vehicle stalled without warning. The contact noticed that the ignition switch was in the off position. The vehicle was towed to the dealer (golling chrysler dodge jeep ram, 2405 s telegraph rd, bloomfield hills, mi 48302, (248)-334-3600) where it was diagnosed that the ignition switch failed. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 133,000.
Vehicle shifts into lower2nd gear while driving at highway speeds according to owners manual this is called limp mode and needs to be stopped placed in park and turn ignition off and restarted to continue driving this has happened to me and others
My vehicle is a 2009 with the exact issue as the 2010. Please reference below for safety recall/concern: the federal safety agency campaign number: 10v200000 remedy: dealers will inspect and replace the win module free of charge. The safety recall is expected to begin on or before august 23, 2010. Owners may contact chrysler at 1‑800‑853‑1403. Notes: chrysler's recall campaign number is k08. Owners may also contact the federal safety agency's vehicle safety hotline at 1‑888‑327‑4236 (tty 1‑800‑424‑9153), or go to . Http://www-odi.the federal safety agency.dot.gov/owners/...od_ids=781815#
4 issues: 1.vehicle will not restart right away after the key fob has been turned off and sometimes I have to get out and disengage the battery for it to start again. 2. Key fob will come out of ignition when it is turned to accessory. 4. Key fob is able to come out when vehicle is running. 3. Sometimes key will not come out of ignition if it locks up. There are recalls on this problem with jeeps but for some reason not my vehicle. I did have it fixed at the jeep dealer but it is doing the same thing after $600.00 . This is a safety feature when the key comes out of the ignition before turning vehicle off.
Car in park, remains on after key has been turned off and removed. Key is new and replaced this year. Appears to be something in the ignition/electrical system.
09 jeep grand cherokee electrical issue - second occurrence: lost all dash gauges, speedometer, lighting, radio, turn signals, no brake lights and heat/AC while driving down the highway. I took the vehicle immediately to the dealer with the issue showing. I was told that someone would look at the vehicle, however, I had to leave the vehicle with the dealer overnight. It appears the dealer did not look at the vehicle until the next day. Dealer returned the vehicle unable to determine the problem. Told to bring the vehicle back when the problem occurs again. This is a safety issue which could have resulted in an accident. The vehicle should be recalled for safety concerns. This is my second complaint to the federal safety agency.
While driving, the ignition switch goes into accessory and the engine shuts off..jeep has no power steering or power to control the vehicle. This scared the "h" out of my wife yesterday while driving in traffic across a bridge going to work. She was traveling aprox. 45 MPH across a straight bridge. This same thing happened to mysely last year while on the pa turnpike in traffic. I put the flashers on and shifted into neutral and restarted the jeep without much serious problems. But now a second time !!! I don't want anybody to get hurt because of this
At times, the ignition switch turns off unexpectedly while driving. Also, when starting, the ignition switch will, at times, turn off, resulting in a failure to remain running.
My light for air bags when I turn wheel it comes on
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated that the vehicle failed to start while parked in the garage. The vehicle was towed to the dealer where it was diagnosed that the ignition switch module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.
Tl* the contact owns a 2009 jeep grand cherokee. While driving 25 MPH, the electronic dashboard failed without warning. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred on several occasions. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
Ignition switch turns off unexpectedly. Happens while driving causing vehicle to shut down. Has happened at highway speeds and nearly caused an accident. This has happened multiple times. Occurs while vehicle has been in motion, at various speeds on city streets and highways. Dealer told me there is a recall for the switch on other model years but not mine.
Tl* the contact owns a 2009 jeep grand cherokee. While driving approximately 63 MPH, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred on a separate occasion. The vehicle was taken to the dealer where the key fob was replaced, but the failure persisted. The VIN was not included in the federal safety agency campaign number: 14v567000 (electrical system). The vehicle was not repaired for a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated that while attempting to start the vehicle, the key became stuck between the start and run position. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign id number: 14v567000 (electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated that while attempting to start the vehicle, the damaged key error message illuminated and the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the vehicle win module needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 134,000.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated the vehicle stalled without warning. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the key fob would need to be replaced. The vehicle was repaired. However, the failure recurred. The dealer then replaced the key, win module and ignition switch. Shortly after the repair, the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 53,232. Updated 10/07/15*lj
While exiting the expressway and coming to a stop at a light all the gauges on my vehicle went out. I no longer have the following: brake lights, turn signals, speed control, key fob, possibly air bags and general electrical components. This is the 2nd occurrence of this problem. I was almost rear ended while turning because of this issue. Vehicle is parked until it can be serviced. Dealer unable to service and would only schedule an appoint four days from today.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated that the key failed to release from the ignition switch, which caused the battery to wear prematurely. The vehicle was taken to the dealer who performed an inspection and diagnosed that the ignition switch was defective. The dealer advised that the ignition switch needed to be replaced. The dealer also advised that the vehicle was no included in the federal safety agency campaign number: 14v567000 (electrical system). The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 88,000. Updated 6/22/15*cn updated 10/11/2017
Tl* the contact owns a 2009 jeep grand cherokee. While driving approximately 40 MPH, the vehicle stalled and the ignition key moved inadvertently into the off accessory. The vehicle restarted and resumed normally. The failure recurred three times whenever encountering a bump in the road. The vehicle was taken to the dealer where the ignition switch was currently being replaced. The manufacturer was notified. The approximate failure mileage was 45,000.
Tl*the contact owns a 2009 jeep grand cherokee. The contact stated that while driving at an unknown speed, the vehicle decelerated without any warning. The contact mentioned that the vehicle was exhibiting the same failures as mentioned in recall the federal safety agency campaign number: 13v175000 (electrical system, power train). However, the VIN number was not included. The vehicle was taken to the dealer where it was awaiting to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 26,000.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated the key became stuck and failed to eject from the ignition. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the win module needed to be replaced. The failure was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximately failure mileage was 81,249. Updated 1/16/15*cn the vehicle was repaired at the owner's expense. Updated 4/26/2016 *js updated 9/8/2017
Vehicle would not start. Completely dead. Vehicle was towed to dealer. Dealer said battery was bad. Replaced battery. Vehicle was ok for 3 days. Same problem occurred. This time dealer found vehicle was not getting proper voltage to transmission. Needed wiring harness replaced. Very expensive repair job. Lucky for me I have a "lifetime" warranty on power train. I am wondering if the transmission would stopped working if I was moving??? I talk to some with a 2007 model and the same thing happened.
We were driving at approx 55 MPH (not braking or turning) when suddenly the vehicle lost all acceleration, the gas and MPH as well as directional and temperature gauges went dark/dropped to zero, then the car lost power steering. We were able to pull off the side of the road, place the car into park, removed the key, and then returned the key and restarted the car. The car then started normally.
I purchased a used 2009 grand cherokee limited about 1 year ago. Since then, I have had nothing but electrical problems with the vehicle. Over the past 6 months, I have had it into the same dealership approximately 10+ times for the same reason, electrical. Clearly chrysler is aware there is an issue, as they have repeatedly picked up the repair tab since I started an actual claim with chrysler customer service. I will start the vehicle up to ten times no problem, then stop somewhere come back to start vehicle again and it just wont start. Chrysler customer service has dragged their feet so far, and their follow up has been poor at best. All the dealership has done is continue to re diagnose that there is a different problem each time as I the consumer continue to pay thousands for the faulty electrical, and cheap parts that have been engineered in my truck. Once again, the consumer foots the bill for corporate americas shortcomings. Their is definitely a problem with chryslers wireless ignition cylinder, very similar to the gm recall on ignitions if you ask me. Now I have no vehicle again as I sit here waiting for chrysler to do something, completely on chryslers time clock. For what we spend on these vehicles today, the products and service provided by jeep and chrysler have made me sick to my stomach. I will never buy another jeep product in the next 30 years that I purchase vehicles due to the poor quality of parts, and the terrible follow up and service by chrysler corporation...
While driving the jeep grand cherokee, the car completely turns off while in drive. Within seconds power steering is lost. This occurs without any initiating event and occurs at random. Most recently the issue occurred while driving at 65 MPH. The car has been serviced 8 times, without anything being resolved.
Twice within the past month, my 2009 jeep grand cherokee with approximately 85,000 miles has stalled on me while driving. Both times I took it to a garage; the second time I took it to a jeep dealer/service center. No codes were thrown either time and neither service person was able to duplicate the problem. It may be a coincidence, but both times this happened, I had filled my tank with gas that day. On both instances, I was able to put the car in park and restart the car with no issues. Additionally, for the past few months, the car often does not start on the first try. It will start with no problems on the second attempt. Dealership has replaced the win module; this did not seem to help. The throttle bottle was also replaced in case that was causing the stalling; that did not help either.I now feel as if I am risking my life and my kids' lives every time I step into the car and take it on the highway. If this stalling issue happens on a highway, we could be killed in an instant. Very dangerous and the service people don't seem all that concerned...they can't pinpoint the issue so they charge me $100+ and send me on my way.
While I am driving the key will flip back, thus shutting the car off while in motion. It has happened several times, hitting bumps, and simply driving along the road. Everything will lock up, can not steer, I have almost wrecked on several occasions.
Tl* the contact owns a 2009 jeep grand cherokee. The contact stated that the power locks, windows, and interior lights failed. The vehicle was taken to the dealer, who stated that a wire in driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,652.
Tl* the contact owns a 2009 jeep grand cherokee 4x4. The contact stated that the vehicle failed to shift into neutral. The failure occurred after the vehicle was serviced under the federal safety agency campaign number: 13v175000 (electrical system , power train). The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 40,000.
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