Timing chain broke at highway speed, no power, had to coast to side of road. Engine required replacement.
2010 Jeep Grand Cherokee engine complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Vehicle continues to hesitate and misfire upon startup. Obd code p303 for cylinder #3 misfire. After a few minutes, the problem goes away. Doesn't happen every time, and in no particular weather conditions or temperatures. May be dangerous if pulling out of a parking area or some other location onto a street, as vehicle will buck and refuse to accelerate for a few moments. My research has found that this appears to be a common problem, and recalls were issued in older models but not this particular year so far.
I was driving approximately 70mph on interstate 75 southbound wednesday may 17, 2017. All of sudden my several lights on dashboard came on - engine light, ABS, electric throttle warning light. My jeep started decelerating very quickly. I put on my hazards as I tried to pull over to side of road. Once I was on side of interstate, I pushed on gas pedal and engine revved but the car didn't accelerate and speedometer stayed at 0. I immediately called tow service and brought car to ferman jeep in lutz, florida. At cost of 400.00 for inspection, I was told engine chain guide failed causing my timechain to snap and shredded my oil pump and bent crank shaft. That was just the initial analysis. And ferman wanted to authorize an additional 400.00 to look further into engine. At that point, we discussed how much repairs were going to be and our service advisor said at that point a new engine would be best. I am very concerned because a quick internet search reveals 5.7liter hemi engine recall for dodge and chyrsler cars from 2009-2012 for this exact reason. My service advisor said the jeep hemi engine was same engine as dodge and chrysler engine involved in recall. I was at same mileage range that people discussed on internet within that recall and driving at same speed and driving automatic transmission. I contacted jeep customer service and was told they couldn't help me but would make a note for safety reasons. I really feel the federal safety agency needs to explore that jeep should extend recall to grand cherokee engines at 5.7 hemi.
Tl* the contact owns a 2010 jeep grand cherokee. The contact stated that the vehicle failed to start when the engine got cold. In addition, the contact stated that the ignition made a clicking noise while attempting to start the vehicle. The vehicle was taken to the dealer where it was diagnosed that the ignition sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.
The engine (5.7 hemi) shuts off shortly after filling up the tank. Its happens 3 times each time after fully filling up the gas tank. Engine will shut off (no stuttering) while driving just half mile (city driving) from the last fill up. The engine will start right up once the car comes to a stop and doesn't happen again until fill up.
I've had this car since 2011. There is one problem after another. I replaced the AC control module 3 times, replaced the evaporator sensor that was defective, replaced the tipm kit, etc. On friday, july 29 the car broke down and I was told the 8th cylinder stopped working. I took it to the jeep dealer in placentia for repairs. I paid $2400. On august 5th I was told I could pick up the car and the mechanic came and showed me how the cylinder was defective and along with the manager and two other technicians assured me that I would not have a problem again for years to come. Upon leaving the dealership I called and told them that the car still does not sound right, I was told to give it time. On august 5th I was driving on the freeway and all of a sudden the car's dashboard's lights started going off, the steering wheel blocked and the car slowly stopped. I could not start the car again. I was able to manage to bring the car almost to the wall and totally felt that my life was in danger. I had it towed to the dealer. The towing driver when he reached under the car to hook it up puled the glove and showed me that the transmission oil is all over the engine. At the jeep dealer I was given me a rental and took the car in. To this day, I am still driving the rental, I have no answer about the car and even though they will be fixing it, I will no longer feel safe in that vehicle. What do I do? This is ridiculous.
Sept 26, 2015 driving down the highway at about 65 MPH in cruise control, my jeep just died. Would not start or turn over the engine light oil light and ect light came on. Turns out the timing chain broke damaged intake valve on #2 cylinder and exhaust valve on #8 cylinder. Had the heads inspected valves and timing chain replaced. And new spark plugs, it had 100565 miles on it. Picked it up from the shop on nov 13, 2015 ran perfectly no vibrations spark knock smooth.. Not even 200 miles on it and the same thing driving about 65 MPH in eco mode and it just died. The engine light traction control light and ect light and oil light came on. Pulled over on the should it would not start. Had it towed back to the shop.. The same thing timing chain broke and two cylinders have no compression. The shop called the manufacturer of the timing chain and they are puzzled as well about the timing chain breaking so soon after being repaired. Something in the engine is causing extreme harmonics and/or vibration inside the engine and causing excessive force on the timing chain tensioner and guide. However, new parts simply don't break like this if everything is copacetic under the hood.
The keys don't stay in the ignition
Was driving my vehicle at approximately 25 miles per hour when my car shut off completely. My power steering and brakes stopped working as well and I almost rear ended another vehicle. I assumed it was the battery and replaced the vehicle battery at a cost of $225.00. The car worked intermittently for the next few days until today, when I had shut it off and then it wouldn't restart. I was finally able to get the vehicle restarted and got it to garden city jeep where they told me it was indeed a win module. I have noticed that there is a recall for that exact part for approximately 7,000 other 2010 grand cherokees and wondering why others were not included. This is a dangerous and expensive situation and I would like to have it remedied as soon as possible. Thank you, [xxx] [xxx] valley stream, ny 11581 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).?
Tl* the contact owns a 2010 jeep grand cherokee. The contact stated that while driving at 35 MPH, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,500.
We purchased the vehicle on a saturday evening and were sitting in a burger king drive through the next morning and the vehicle gave an alarm that said transmission over temp and the vehicle cut off. It was not in park, it was in drive with my foot on the brake. I had to restart the jeep and it was immediately sent back to the dealer. They did numerous tests for a week and did not find any problem.
Shortly after I purchased the vehicle, as I was driving, the car would loose all ability to accelerate. It was like the car would drop into neutral for no apparent reason. The only way to correct this was to pull over and restart the car. I contacted the dealership, but was told they couldn't do anything about it unless the issue was occurring while in the service department. Since this issue could potentially create injury to me and cars behind me, I continued to alert the dealership service department on each event. They asked me to keep a log of when it would happen, but after doing that for several months, there appeared to be no pattern. It could happen any time, under any weather conditions, at any speed, no matter if I was driving 10 minutes or 1 hour. The dealership where I purchased my car closed a couple of months after my purchase, so I brought the car to another jeep dealer that kept it for over a week, and made some corrections of what they thought might be causing the problem. I was lulled into a false security because after a few thousand miles, it happened again. Now, I can go several thousand miles, then out of the blue, just when I think I'm safe, it happens again. They can't seem to isolate the problem to do a repair that will last. The vehicles behind me don't know my car is coasting...this could cause a rear end collision. This is especially dangerous if I'm on a highway. I may have to cross several lanes of speeding traffic to get to the shoulder to restart the car. When I take the car in, they do a diagnostic, but restarting the car resets the defaults to normal. Nothing ever shows up. Very dangerous!!!!
See attached letter dated 25 march 2010 ( should read 25 march 2011) briefly summarized: the vehicle engine will speed up to between 4000 and 5000 RPM's for no reason and the only way to get this to stop is to pull over to the side of the road and shut the engine off and restart it. This has happened numerous times and it is only a matter of time before someone is killed.
Engine fire began while driving vehicle. Began as smoke escaping from under hood. Stopped and turned off engine immediately within 20 seconds/100 feet. Fire began in engine compartment within 2 minutes. Total loss of vehicle. Vehicle is a 2010 model, four months old, less than 5000 miles. Dealer denies any responsibility for product liability.
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