Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 MPH, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module. Also, the battery needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
2011 Jeep Grand Cherokee electrical complaints
Page 10 of 27: complaints 251 to 280 of 780, newest first, as owners wrote them.
While decelerating and turning the vehicle will stall and you lose power steering and power brakes. This has occurred 11 times in the past couple years and 3 times in the past month. This has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle. The event leaves no engine codes and the dealer says they can't duplicate. I put the vehicle in neutral and it will start again. This is a huge safety issue for both myself and other motoring public.
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
I was driving through a winding, two lane mountain road when my buddy and I both smelled something burning. We thought it may be something outside, so I continued driving. After a few minutes we both agreed to I should pull over. During this time, different warning lights on the dash flickered on and off repeatedly. Before I was able to pull over, smoke began to seep through the hood. Luckily, there was a parking lot to a trail head I was able to pull off. I parked and turned the jeep off. It would not crank again. After the first attempt, all power was lost. Attempted to jump multiple times. Towed for diagnostics. Independent mechanic shop determined alternator had shorted internally and battery was no longer able to hold a charge. Both were replaced for $1,600. There is an open recall for 2012-2014 models, t36/the federal safety agency 17v‑435. Why are the 2011's excluded? This recall includes engine sales code erb; my 2011 sales code is also erb, but my VIN isn't included in the recall. I took this mountain road to avoid traffic from an accident on the major highway that is my normal way home.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 60 MPH, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 e main st in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per the federal safety agency campaign number: 14v530000 (electrical system), but the failure recurred. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 121,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355 w 159th st, tinley park, il 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasions while driving.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w sam houston pkwy s, houston, tx 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
When my 2011 jeep gc is being started, stationary it cranks, (turns over) but does not start or starts momentarily then the engine stops. It does this intermittently until it starts normally, the idle also seems rough. Most issues that I am having match the issues with the tipm recall but my vehicle is not listed for the recall.
Quadra lift air ride suspension. Warning lights and flashing malfunction lights are activated. Passenger side window controls do not work. Heated seats only stay on for one second.
Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion I get the jeep to run it will randomly shut off....last time I was on the freeway going 65mph when the engine shut off and I was almost rear ended because of the jeep slowing down substantially my 6 year old daughter was in the car and I was terrified.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which I completed on this vehicle in 2014. This issue persists, and I am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. *bf updated 9/13/18
Bad alternator at 94k miles. Vehicle had trouble starting, found an open recall on the fuel pump relay, but issues persisted and electrical components began to fail intermittently and battery light came on with a whine in the engine. Discovered a 2014 recall on 3.6l,v6 engines but in checking VIN min does not fall into this category??
My vehicle, periodically, would struggle to start, and got worse over time. However, on nov. 8th it never started, even after repeated attempts. After investigation I discovered that the totally integrated power module (tipm) had a built in fuel pump relay that many other owners complained had failed. So like them I tested the tipm and did discover that the relay had failed, luckily in the open position. I called my local dealership and asked about the 14v‑530 recall to add an external relay to fix this issue but I did not find the relay, even though they confirmed it had been completed. This was, luckily, for me only an inconvenient issue, but had it failed while driving the stalled engine could have resulted in damage to my vehicle and/or others and the persons within.
Hello the federal safety agency team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / the federal safety agency 14v‑634 for alternator failure. Can you please include VIN [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. We have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately. I have already replaced the battery which was very expensive, only to find it is getting drained by the alternator. All of the fault indicator lights come on, including the brake indicator failure, engine failure, 4 wheel drive, windshield wipers, and then the vehicle basically will shut down. You have to the engine off, shut everything down and restart. I am afraid I am going to get killed in this jeep. I am not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the RPM increase. Please include VIN [xxx] in the existing recall. Thank you very much information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hello the federal safety agency team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / the federal safety agency 14v‑634 for alternator failure. Can you please include VIN [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. We have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately. Chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our VIN numbers are not included, therefore they cannot cover the repair. We are continually told that they are not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the RPM increase. Please include VIN [xxx] in the existing recall. Thank you very much. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep having trouble starting. Push start seems to be failing, causing the vehicle to not properly start
My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. It turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information I have read on the recall sounds a lot like what is happening to my jeep. 2011 jeep gc overland should be included in this recall.
Hello the federal safety agency team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / the federal safety agency 14v‑634 for alternator failure. Our family has two 2011 grand jeep cherokees and the alternators have failed in both of these vehicles prematurely. Can you please include VIN [xxx] into the recall. The alternator in both of our 2011 grand jeep cherokees, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. When the failure on the alternator occurs it is very sudden, one day it is working properly the very next day it is not working properly. We have invested a lot of time in discussion already with the fca department at chrysler. Fca at chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our VIN numbers are not included, therefore they cannot cover the repair. The fca continually tells us that they are not sure why our vehicles are not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue when it occurs is very rapid, we drive the vehicle one day, no issue, and then the very next day when we start the vehicle immediately there is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the RPM increase. Please include VIN [xxx] in the existing recall. Thank you very much. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Battery light came on while traveling on I-10 in el paso tx. Exited on sunland park dr where vehicle stalled while in motion.
Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.
Stall on startup
While in motion and stationary the vehicle with have power surges through the electrical system. While stationary the tailgate will open on its own and the horn will randomly start blowing. While in motion and stationary the vehicle will blow headlamps and tail lamps. The wires in the head and tail lamps have caught on fire and have melted the wires. Yesterday the rear drivers side tail lamp caught on fire and burned the casing and wires. The vehicle will randomly stall and sometimes won't start.
Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure and the contact was provided case number: 32155774. The approximate failure mileage was 87,000.
I purchased my 2011 jeep grand cherokee overland last year from a toyota dealer. Only because no other dealers had one with saddle interior. So far the radiator needed to be replaced because it cracked leaking fluid and recently the push button starter went.is there a recall on the push button starter malfunctioning?
These problems are random. First alrm has gone off twice, the day light running lights don't always come on. The car does not always recognize the key. The dom elight on the drivers side flickers some times. This mourning the clock on the radio showed an invalid time, swithed radio off, and back on, it went to the correct time. Took to machanic designated by the dealer we bought this from 2 weeks ago and he found no issues. The milage is 92000. I will change the battery out this week, and see if that corrects these issues. We had similar issues with or 2005 lincoln ls when it had a weak battery.
Tl* the contact owns a 2011 jeep grand cherokee. The vehicle was previously serviced under the federal safety agency campaign number: 14v530000 (electrical system) however, the contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to gunn chevrolet located at 16550 I-35, selma, tx 78154 where the dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they could not assist as the recall repair had already been performed. The approximate failure mileage was 99,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the alternator failed and the battery warning indicator illuminated several times. The contact noticed a burning odor coming from under the hood several times. On one occasion, all the lights on the instrument panel illuminated. A private mechanic performed an inspection and diagnosed that the battery was fine. The mechanic also diagnosed that the alternator failed and caused the battery to drain, and the plastic burning odor was also caused by the failed alternator. The vehicle was repaired and the alternator was replaced. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 17v435000 (electrical system). The failure mileage was 51,000.
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (the federal safety agency #17v435).
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