Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, I have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant me a courtesy or rental car until the part comes in. They suggested I keep my unreliable car for the time being.
2011 Jeep Grand Cherokee electrical complaints
Page 25 of 27: complaints 701 to 730 of 780, newest first, as owners wrote them.
For the past 3 weeks I have had trouble with my jeep taking multiple attempts to ignite. The engine would repeatedly turn but it would not start. I took my jeep to the allen samuel jeep dealership twice in one week, 3 weeks ago, and they stated they could not diagnose the problem though I informed them of a significant number of complaints I had found online regarding the tipm. I brought my jeep to the ron carter jeep dealership on november 8, 2013 and on november 12, 2013 I was informed that I needed to replace the tipm. The dealership would not cover the cost and jeep/chrysler has not recalled the tipm at this time. This problem is widely known and there is a 2-3 month back order for the tipm. I was lucky in that the dealership had one on hand and was able to immediately replace it. Jeep needs to be held responsible and forced to recall this product.
The tipm (totally integrated power module) is on back order and now chrysler is saying its backordered to january 14, 2014.
The jeep has a faulty tipm which controls the whole car. It would not start just turns over. I had it towed in for repair and they told me it was something other than the tipm. And that they had fixed it. It has happened many times since and they keep saying they fixed it or that they cant find anything wrong because it works when its at the shop. Now I have it in for the same problem and they admit its the tipm. The car is no longer under warranty and I have to pay for it. The problem is their are no replacement tipms because the hole nation is having this problem and they don't know how to correct the tipms. They have told me they don't know when they will be able to make new tipms that work properly. Some people have had their jeeps turn off while driving, others have had it turn on while it sits in the garage. This is so dangerous something has to be done. Please help us.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact attempted to start the vehicle several times before it finally did so. The contact also mentioned that the battery was being drained so the fuel pump fuse had to be disconnected. The vehicle was taken to the dealer where the contact was informed that the passive entry module needed to be flashed. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer who stated that the total integrated programming module needed to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
The vehicle had been experiencing intermittent problems with failing to start for approximately two weeks prior to the vehicle stalling while in motion while we were taking it in to be fixed. The tipm was diagnosed to be faulty and needed to be replaced for a price of more than $1000. The vehicle is out of warranty, but this part is only available from a dealership and needs programming to function properly. The consequences could be severe if the vehicle dies at the wrong time.
Vehicle cranking long before starting, dealer diagnostic was tipm, jeep was contacted they agreed they has issues with part mentioned and agreed in provide part w/$100 deductible, I still paid for the cranking sensor and labor, new tipm created more electrical problems. When turning signal was activated fog lights were blinking but not the turning lights, taken back to dealer they temporary fix the problem until jeep releases the new update in at least 2 months, after they fixed the turning lights another issued resulted, now the stop tail brake lights don't turn on if ignition switch is not in on position and sometimes even with the engine running , or if engine is not running. This issue concerns me a lot, since this is very critical if driving on highway and engine stop working how I will let the vehicles behind me that I have an emergency and I'm stepping on the brakes,lights will not turn on. Are you people from the federal safety agency waiting until fatalities happen to force jeep to make a recall and fix the problems.? There are thousands of vehicles with failures related to this tipm , please prevent people die in crashes for this issue and do something about it. Now my car is in the dealer again because they can properly fix it, and all related to this new tipm. These corporation was already bailout with our tax money, now they are passing the cost of repairs to people who purchased a defective product, it is very suspicious that all of the tipm went bad, between 50,000 and 60,000 miles just after warranty has expired...please do something.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was taken to a dealer who stated that the totally integrated programming module needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 62,000.
My vehicle was hard cranking in the morning. After replacing the battery, being stranded numerous times, and taking to multiple mechanics including the dealer the issue was a malfunction of the totally integrated power module (tipm). This particular piece is on national back order. There is a shortage of over 25,000 in the nation according to the local jeep dealer parts department. Jeep is doing nothing about it. I am pretty sure I am not the only person that has made this complaint.
Vehicle will not start using key fob or push button start. Vehicle cranks for 5 to 10 seconds and then shuts down. Dealership diagnosed problem as a bad tipm (totally integrated power module), a common problem nationwide. Parts and labor to replace the tipm is $1200. Chrysler/jeep at 800‑247‑9753 stated they would not assist.
2011 jeep cherokee showing symptoms of same wide spread problem with starting issue. Vehicle cranks over but does not start. Must attempt numerous times until started. While driving, if vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles and problem seems to be pervasive problem throughout model year.
My 2011 grand cherokee overland has an intermittent starting problem. Not always, but a couple of times a day, it will not start the first time, it cranks and cranks but doesn't start, this last for 10 secs approx then shuts off, this might last anywhere from 1 to 4 attempts, then will start right up. Sometimes it will start and then fade out, like out of gas. Over the weekend the time between starts was more lengthy and at one point it shut off and drifted into an intersection. Jeep is "looking into the situation" which according to the internet is widespread. I was told a recall will not occur since its not a safety issue. I was stranded at a rest stop in rural pennsylvania at 11:30 pm over the weekend, I think that's a safety concern. My costs associated with this issue will exceed $2000k and dealerships are only aloud to order one part a week since its on national back order. Any time a new vehicle that is well maintained strands you or stalls and drifts into an intersection, its a concern. The issue is random and can be unexpected. Please investigate.
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. I've only had the car for a year and its only two years old.
The car has had intermittent long cranking time for almost the past year and recently the fuel pump would keep running after the car was turned off .I would remove the fuel pump fuse to save the cars battery.I was told the problem was with the total integrated power module or tipm.
At first would not get any response when the start button was depressed, this would happen mostly in the morning and few times during the day (changes out the batteries in the handsets twice and of course blamed the wife that it was her!!!). This past few weeks (since sept.) the engine will crank for a few seconds but will not start, this is mostly in the morning but has happened to my wife during the day. It has now started to leave here stranded and once 'die' on her on the hwy!!! I drove the gc to our dealer ( had to rent a car to get back home) and after a $110 service charge was 'informed' that it would need to have the tipm replaced at a cost of over $1300. And would have to wait 6-8 weeks as the tipm is on back order nation wide because of so many failures!!!!! The technician stated they have 24 on backorder. And if I had an issue to call chrysler!!! This is clearly a wide spread defective critical component (tipm) that can fail at anytime (multiple times!!!) and dangerous if it fails on the road.
During the summer I was having trouble starting my jeep. By 8/26/2013 it would not start at all. I scheduled an appointment at the local jeep dealer to fix the problem. I took the jeep in at the first available time, 9/9/2013. Within two days they diagnosed the problem as being the tipm unit. They told me that the unit was not available and could not give me a time when the unit would be available. The service person at the dealership told me to contact jeep directly regarding the part. I was also told that the repair cost for the tipm unit would cost me $1,050. When I contacted a jeep customer service representative on 9/13/2013 I was told the part was on extreme backorder and it would not be a warranty item. The defective part came into the dealership on approximately 10/18/2013. I was without a running vehicle for 7 weeks. The dealership and jeep said that because I was outside my warranty on mileage only that they would not warranty the part. The warranty for the vehicle is a 3 year/36,000 mile. The mileage on the vehicle is 68,491. So I am over the warranty on mileage but under the warranty for years. In talking with the service reps they told me that this problem has occurred in cars well under the 36,000 mile threshold and they covered the part under warranty. The problem with the part is not a result of mileage, but a result of poor designed or bad manufacturing and should be covered under the warranty of the vehicle.
Upon attempting to start the vehicle, it will crank but not turn over to start. Managed to start the vehicle and drove directly to the dealership. Diagnosed with a shorted out tipm (totally integrated power module). Part is currently on back order due to the high demand from chrysler on this part. I have researched and determined that there a hundreds if not thousands of jeep owners who are experiencing the same problem. Since my car is out of warranty dealership tells me that it is on me to pay for the parts and labor to fix. Unacceptable. With this being such a widespread problem a recall should be issued and consumers not be forced to pay for a part that is clearly failing nationwide. Also, service manager at benchmark jeep in birmingham, al used an analogy of the part being a light bulb and that if you turn on a light bulb 100 times it might not turn on the 101st. Way to stand by your product!!! Something as important as the cpu that runs your car should work all the time every time. Also used an analogy of my home computer crashing. Only problem is I use apple. They make an excellent product and stand by it!! Never buying a jeep again..
Apparently I am one of many with a 2011 jeep grand cherokee that will not start on occasion. Also had issues with key not locking or opening doors and other odd electrical issues happening. For instance last night when I parked the car and turned off the engine, I could hear something continuing to run on the drivers side under the middle of the car, like a fan running ? It ran for about 1 hour, I started and stopped the car a few times, and turned off all air/fan etc.,, it finally stopped ! I took the car to the dealer they indicated the updates were needed for the PCM, tipm and wcm, this was done (flash updated) cost me $135 dealer said tipm was covered but not PCM or wcm. However this did not correct the issue, still having problems, took back to the dealer, left all day, they now say tipm needs to be replaced. Only 37k miles on car, two years old ! Love this jeep - but worried ! Dealer says new tipm will be here in 10 days ? Dealer manager has contacted chrysler and they will "goodwill" the tipm - because I am only 1k over warranty, but I cover $100 charge for labor? I am scared the tipm will never come ! Meanwhile I am still driving this car, its my only vehicle, and still making payments on it. Feel like I need to trade it in before it dies !!! But I own too much ! Worried that it will get worse and worried a new tipm will not fix the problem ! Help!
Back in june 2012 I began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving. The vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In may 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it off they told me the device did not read however, the problem seemed to be fixed. About 2 months later, it came right back to haunt me the vehicle began shutting down again. On the morning of 10/21/13, the vehicle shutdown and cause me to run in the bushes as a result. If this was to happen on the main road I would end up in someone's vehicle and would of had to pay for repairs for both my vehicle and the other person vehicle. Help help help that's all I am asking for.
The t.I.p.m. (totally integrated power module) on my jeep grand cherokee overland has malfunctioned. After doing some research online thousands of dodge/chrysler/jeep consumers have been experiencing the same problem with the tipm module. The problem seems to be with all chrysler brand SUV's built between 2011 and 2013. To make matters worse this particular part is nationally back ordered due to the large volume of consumers experiencing the same problem. Due to the shear amount of consumers experiencing this problem an investigation by the federal safety agency should be launched and a manufacturer recall should be issued to protect consumers from the costs (around $1200) associated with replacing this obviously faulty part.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated the vehicle would not start and the horn would not function. The vehicle was taken to the dealer for diagnosis. The technician stated the tipm module would have to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000. .updated 11-18-13
Jeep would not start I thought it was the fuel pump so I took it to a mechanic. The diagnosed it an also thought it was the pump. They changed it out and I still had the same issue. After looking at it again the mechanic told me that he had read up on a problem several jeeps vehicles were having and it was the same problem as my jeep. They changed the ignition module and it works great now. It took about a week and half to get the part in due to the fact that many people are having the same problem. I believe that jeep should recall all the vehicles that have this module because it seems like it is becoming a big issue.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 30 MPH the engine stalled without warning. The vehicle restarted within a few minutes and resumed normally. The failure recurred numerous times. The vehicle was taken to an independent mechanic where the battery was replaced. The failure continued after the repair was performed. The vehicle was akin to an authorized dealer for diagnosis. The technician informed that the failure was contributed to an electrical issue in which the tipa module would need to be replaced and the part was ordered. The manufacturer was notified of the problem. The approximate failure mileage was 39,000. The VIN was unavailable. Updated 11/21/14
Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key.
Jeep grand cherokee started having a slight miss in early july. Then jeep would not start. Waited 2 minutes then jeep started. Had jeep serviced including new spark plugs from chrysler. Still had miss at idle. Drove jeep from northern california to southern california. Still had miss. Sitting in heavy traffic jeep stalled and caused a traffic backup. Waited for a couple of minutes then jeep started.took jeep to the jeep dealer in aug. Dealer did software upgrade. Still had rough idle and hard to start. Took jeep in again. They said to order a tipm. Dealer said it would be at least several weeks to get the part and to park the jeep due to the stalling out situation. Wrote an email to the jeep ceo. Jeep responded. The tipm was replaced in early sept. Stalling is gone but the rough idle is now back. This issues could be very dangerous. Considering how jeeps are used (off road, long trips) one could easily be stranded or worse. Given the number of complaints and the long period of time to get a part it would seem like a recall is in order. It appears that the part is no longer manufactured due to a bankruptcy of the oem. There are thousands of us having this problem and we need help!
Tipm- I went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before I called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the dealership and ask if that's even possible. After explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. This is obviously not the first time he has heard of this issue. I then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. When I called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. I immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. He told me that the production rate was one per 7 days... And that coupled with there are tons of these cases out there is why it was going to take a while to get the part. He went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. I asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. He advised me to have it fixed and hope the recall comes and I would be eligible for a reimbursement. With the price of this fix being so high and the amount of people affected, this has to be recalled. Please have anyone having this issue file a complaint here. This customer service rep told me there just hasn't been enough formal complaints about it to validate a recall....
Recently having issues while trying to start my 2011 jeep gc. The engine will turn over but will not start the electronic throttle control (etc) warning light comes on. This has been happening intermittently and becoming more frequent. In doing research, it seems this is a common problem with this model and the replacement part is not only costly, but on bo for a undisclosed time frame.
Vehicle will not start. Apparently all of the 2011 SUV jeep grand cherokees have the issue with the tipm. The part will cost me over a thousand dollars to repair and the part is on backorder. In the meantime, I have no transportation to get to work. I have bad knees and a bad back and cannot continue taking the bus. I am a teacher and have been late getting to school for the past 2 weeks.
The remote start on the jeep starts but does not run. I was told the tipm was bad in it and cuts off fuel to the jeep and also causes the ar bags not to work, also controls alot of other electrical parts on the jeep. I feel jeep should have already had a recall on this part as they know there are numerous problems anad they are putting people in danger while driving. I undertand there are so many bad they are on back order for "several months". This is not fair to the consumer to be placed in this kind of danger, nor not be able to get the part for over several months.
There seems to be thousands of cases on the internet like mine. The car won't start when cold. To get it to start, you have to try and try pushing the starter button. Eventually, it will start after 10-25 times. I'm told this is caused by a defective tipm (computer). I'm told that eventually the car won't start at all. I see this as a safety issue, as if you can't get your car started you can get into a lot of trouble if you are in harm's way. There are thousands of issues like this. The replacement part is not even available. Chrysler told me it would take 3 weeks to even get the replacement computer. That means that the car is essentially not usable for at a minimum 3 weeks. This car needs to be recalled.
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