Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown chrysler jeep dodge ram dublin, 6350 perimeter loop rd, dublin, oh 43017 (888) 739-0282) was contacted several times and finally informed the contact that the parts were not available because they could not match the custom interior vehicle color. The manufacturer was made aware of the issue and referred the contact back to the dealer as they could not confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
2011 Jeep Grand Cherokee lights complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355 w 159th st, tinley park, il 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w sam houston pkwy s, houston, tx 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000. The consumer requested a reimbursement for the alternator failure, costs for related damages, battery, and electronic control module. Updated 10/02/2017
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/19/17*lj
Tl* the contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.
Lever operating high beam/bright head lights does not click into place. When pressed forward to engage high beam lights, the lever often returns back to its previous low light position on its own. Additionally, it automatically returns to low light position when you try to use turn indicators.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the interior dome light remained illuminated indicating that a door was open however; the doors were closed and locked. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) however, the remedy for the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.
2011 jeep grand cherokee. Consumer writes in regards to dealership unable to repair recall notice 15v‑879. Consumer has previous correspondence on a 2012 dodge ram.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Dealer is not getting parts to fix problem. I have received a recall notice on this 3 or 4 times and each time the dealer states they don't have the part. The issue is the sun visor wiring. Recall notice: r71/the federal safety agency 15v‑879.
2011 jeep grand cherokee. Consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services.
I have had our jeep into genesee valley chrysler jeep twice (since january 2016) since this recall came out and they still say that they don't have the parts. We have had no issue yet, but this is getting to be too long
Tl* the contact owns a 2011 jeep grand cherokee. On february 11, 2016, the contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the parts for months. The contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/21/16
Tl* the contact owns a 2011 jeep grand cherokee.the contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not provided.
Tl* the contact owns a 2011 jeep gran cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the part for months. The contact was unable to determine when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect. Updated 09/27/16*lj
Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 MPH, the low beam headlights were too dim and prevented the driver from seeing one car length in front of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 32,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I took my 2011 grand cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so I asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so I got that done too. 3 weeks later, I get on my car, I put the ignition to on and the wipers went on, I tried to turn them off and I couldn't. This is a list of all the symptoms: - turn signals not working - rear wiper not working - front wipers on - traction control off and no way to turn it back on - buttons on the steering wheel not working, none of them, except for the ones that control the radio - heated steering wheel, tow/haul, traction control and 110v plug switches not responding - interior lights not working - headlights worked but no way to control high or low beams I did some research online, found that some other people were having the same issue and some of them said that they had the issue resolved by leaving the battery unplugged overnight, it didnt work. I took the wipers out (since I couldn't turn them off) and took my car to the dealer (without turn signals). They've had the car for 2 days already, yesterday they called me back and told me they were still trying to determinate the issue but that it could be a defective tipm. I have no idea of how much this is going to cost to get fixed but the truth is, I got this car 2 months ago, looked perfectly fine, very well maintained and now I will probably have to put more money out of my pocket to get this thing resolved. Reading on the forums I have also become aware of the big safety issues that a faulty tipm may cause, read of people's cars stalling in the middle of traffic! I am really concerned now about my safety and I wish I didn't buy this car.
2011 jeep grand cherokee. Consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire. *smd the dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring. The dealer informed the consumer, the parts were not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the drivers side-turning signal failed to function. The contact noticed that the rear tail light casing was burning internally. The contact had the dealer replace the lighting; however the failure recurred on the passenger side tail light. The vehicle was taken back to the dealer where it was diagnosed that the passenger side bulb failed because of water leaking in the tail light assembly. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 58,815. ...updated 04/12/16 *bf updated 11/2/2017
Tail lamps, right and left, melt causing turn and brake light failure exposing the vehicle and its passengers to crash. This issue is very recurrent, I have to change to right bulb at least 2 times a month.
We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history