Vehicle was in motion when I noticed smoke coming out of the passenger vanity mirror area. I immediately pulled over, turned the car off, and called 911. The responding firemen had to cut a hole in the roofliner of the automobile in order to determine the location of the start of the fire, which they confirmed was the wiring to the visor. The direct cause of the fire was confirmed by service employees at the dealership the car was brought to, as well as investigative engineers for chrysler, as faulty wiring to the visor lighting on the passenger side of the vehicle. The cause of this incident is directly related to the federal safety agency campaign #14v391000, chrysler recall #p36. A recall for the visor wiring was issued, and repairs were made at the dealership. The fire in the vanity area of the automobile occurred roughly a month after the recall repair was completed. This leads me to believe that the solution for the recall issue is not sufficient and should continue to be investigated.
2012 Jeep Grand Cherokee electrical complaints
Page 19 of 29: complaints 521 to 550 of 837, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
My vehicle has a recall (r09/the federal safety agency 15v‑115) for failure of the tipm resulting in vehicle stalls and non starts which have occurred on multiple occasions since 2013 most recently 12/15/15. My vehicle has stalled in traffic on the highway and interstate at speed in heavy traffic almost causing several accidents. I have taken the vehicle to the local dealer (napoleton) who attempted to fix without resolve. In fact, I brought back after there first attempt and they want to charge me $1600 to repair. I have researched other complaints and truly know this is an electrical issue that is part of the safety recall. Additionally, my airbag light continues to come on which is also addressed in the recall. Jeep has refused to repair and I cannot drive vehicle due to safety concerns. Please help.
Vehicle recall repair (tipm fuel pump relay) was completed on sep 03, 2015 and again followed up on sep 14, 2015. No start conditions continue to occur multiple times per week. Must cycle through ignition/accessory/run/off multiple times before starting on occasion. This condition may happen 1, 2, or 3 times in succession before engine will start. Other times there is no occurrence for many days.
I bought a 2012 grand cherokee used three weeks ago to the day when while driving the kids to the library saturday, suddenly all the warning lights (check engine, ABS, traction control, brake, service power steering system etc.) buzzers, speedometer and transmission position started acting erratically. I pulled over and turned the car off. After a few minutes I restarted it and made it to my driveway when it did it again. I got it into my garage, disconnected the battery cable and let it sit until this morning. When I re-connected the cable and started the car only the check engine light came on. So the wife followed me to the dealer where we dropped it off. Luckily it made the 8 mile trip without any other issues. Then a few hours later the service dept. Called me to say it was the tipm, appx. $950.00, not under warranty, and about 3 to 5 days to fix.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system); however, the parts to the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On 11/3/2015 at approximately 5:30am I was driving my 2012 jeep grand cherokee when I began to smell strong fumes which I suspected was coming from my car. Moments later smoke began overwhelming the cab of the vehicle. I pulled over, got out and it was then I saw flames coming from the top of my car over the area of the driver's seat. The fire department came to put out the fire. The roof and driver's seat was damaged from the flames. Inspections by my auto insurance and jeep confirmed the source of the fire was from wiring located on the driver side sun visor. This is related to a recall on the vehicle which I had addressed in october 2014 (paperwork attached as well as pictures of the damaged vehicle and fire).
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start when the push button start was pressed. The contact stated that the push button start would also not turn off the vehicle. There was a display error indicating that the ignition was still on each time the failure occurred. The vehicle was included in the federal safety agency campaign number: 15v115000 (electrical system). The contact was waiting for the part to repair the vehicle for several months. The contact was unable to determine when the recall repair would be completed. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 42,000. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle would not start occasionally. In addition, while accelerating from a stop, the accelerator pedal traveled to the floorboard. The vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
2012 jeep grand cherokee. Consumer writes in regards to brake system recall notices. *smd the consumer stated she did not know about the brake recall. However, by that time, she had already hit four vehicles, because she was not able to stop. Also, two days after the vehicle was purchased, she went to start it, but it wouldn't start. The vehicle stalled while at a stop sign. *jb the consumer sent in a recall regarding the sun visor. Updated 03/24/16.
In the last 2 days, my 2012 grand cherokee has shut off while driving twice. On 10/29/2015 exiting the highway with my 2 year old daughter. The second time was the following day 10/30/2015 with my wife driving by herself. I have had the vehicle for about 30 days. I purchased it from the dealership. The vehicle shut off. There were no warning lights. The radio and lights all still worked. I had to coast to the side with no brakes, no power steering. Once stopped I could put it in park and start it again without issue.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While traveling down a paved country road at night, the indicator lights on the dashboard started blinking, the engine quit and the headlights went out. The hazard lights wouldn't work, so I was sitting in total darkness. The vehicle would not start. I could't get it out of park to move it off the road. The tow truck driver had to drag the jeep onto the bed of the tow truck because the wheels wouldn't turn. The service dept. At the dealership replaced the tipm and core return. They had no explanation as to why this occurred, which is very unsettling.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced a complete loss of power. The vehicle was able to be restarted after numerous attempts. The failure occurred without warning. Prior to the failure, the vehicle was repaired under the federal safety agency campaign number: 15v115000(electrical system), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 74,600.
Tl* the contact owns a 2012 jeep grand cherokee. While driving at an unknown speed, the engine stalled without warning. The vehicle restarted and was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was included in the federal safety agency campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while driving at approximately 30 MPH, the engine stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the alternator failed and needed to be repaired. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 ( electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 64,600.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start after several attempts. The contact received notifications for the federal safety agency campaign numbers: 15v115000 (electrical system) and 14v634000 (electrical system); however, the parts needed were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 27,000.
Tl* the contact owns a 2012 jeep grand cherokee. While driving at 65 MPH, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired.the contact received notification of the federal safety agency campaign number: 15v115000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 36,000. The VIN was not available.
Without warning, smoke began coming out from under the hood. Was driving along roadway for approx 5 minutes when it happened. Car then died and would not turn on; keys were stuck in the ignition as well. Diagnosed as completely dead alternator and fried battery. Car only has 30k miles on it.
I was driving on the highway when the red battery light lit up on my dashboard. Within seconds of the battery light coming on the car's electrical system completely shut down causing the engine to stall. The diagnosis from the dealer mechanic was a shorted alternator which caused the powertrain control module (PCM) to short.
We are experiencing starting issues with the tipm module not recognizing the fob. It may take up to 10 tries to get into the vehicle and then just as many trying to get it started. It has had the r09 recall performed, but nothing has changed. The problem occurs when the vehicle is stationary, and you try to gain access to the vehicle.
2012 jeep grand cherokee. Consumer writes in regards to no replacement parts to complete several recalls.
This is the second time our headlights have burned out. Also the tail light. The car isn't that old and is not driven but a few miles a year now we have retired. The ignition at different time will not start it will just keeps turning like it is not getting gas. I brought this to the attention at the dealers when the car was only 35,000 miles but they said we didn't have our foot on the brake totally, well it still does it at 48,000 miles and we do have our foot on the brake; it doesn't do it everytime, but it does it aleast once or twice a week. We are just sitting in the car ready to go somewhere' we realize the warranity is out but when we told them it wasn't. The first headlight went out the first 15,000 miles. We have owned cars for 10 years and lights have never gone out. Can you help us with these problems?
We notified shelor jeep about the december 2014 recall p60 /the federal safety agency 14v‑634 promptly, but they continue to say the parts are unavailable. We notified them about the april 2015 recall r09 /the federal safety agency 15v‑115, and they said the parts are also not available. Both recall notices state the vehicle is dangerous --- vehicle shutdown or underhood electrical fire for the first recall and a crash for the second recall. Jeep is not providing repair parts in anywhere near a timely manner! This vehicle is dangerous and must be repaired!
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 MPH, the fcw warning light illuminated intermittently. The failure recurred continuously. The vehicle was taken to a dealer where the diagnosis was unknown. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was able to start after numerous attempts and there was an excessive vibration. The failure recurred two times. The VIN was not included in the federal safety agency campaign number: 15v115000 (electrical system). The vehicle was taken to an independent mechanic where the alternator was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.
The alternator on the vehicle stopped working in middle of driving.
This vehicle had the recommended recall repair for the sun visor completed on 5/19/2105. While driving the area above the rear view mirror began to emit smoke and within about 30 seconds flames erupted from the same area. The flames quickly spread towards the passenger side sun visor as I frantically looked for a safe place to pull over. It was 5:45am on a dark country road with no shoulder. I turned the vehicle off, exited the vehicle and called 911. The flames continued for at least another 15 minutes. When firefighters arrived they had difficulty stopping the burning though it was small because they could not access the battery for the vehicle (it is apparently located under the front passenger seat and unaccessible other than from under the vehicle.) firefighters had to completely disassemble the electrical system to the sun visors to stop the burning. They identified a screw and wire that were the cause of the fire. It was not until I returned home and researched the recall that I discovered that the screw and wire assembly is the cause of the fires. This recall repair obviously is not a resolution to the problem. Had the flames spread to the driver side area I would have been injured or possible killed. Had I had a passenger in the vehicle they could have been injured or killed also!!
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