Tl*the contact owns a 2012 jeep grand cherokee. The contact stated that while operating the vehicle the windshield wipers and wiper fluid motor would not operate. In addition, the door locks had stopped working. The vehicle was taken to the dealer who diagnosed that the tipm was faulty and needed to be replaced. The tipm was replaced but after retrieving the vehicle, the brake lights would intermittently malfunction and would not illuminate. Also, the contact mentioned that when switching on the turn signal the fog lights would flash on. The vehicle was taken back to the dealer, who diagnosed that the replacement tipm was also faulty and needed to be reprogrammed. The manufacturer was notified. The failure mileage was 55,400.
2012 Jeep Grand Cherokee electrical complaints
Page 26 of 29: complaints 731 to 760 of 837, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notices for the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v634000 (electrical system). The contact stated that the parts to remedy the vehicle were not available. The manufacturer was notified of the delay. The contact did not experience a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle would start intermittently. In addition, while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and multiple warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the tipm needed to be reset. The vehicle was repaired; however, the failure recurred. The vehicle was taken to back to the mechanic who diagnosed that the tipm needed to be replaced again. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
I have had multiple problems with my 2012 grand cherokee. All of the external lights modules ---headlights and tail lights--- went out and had to be replaced due to an electrical problem then the car sometimes wouldn't start. The dealer couldn't replicate the problem so told me they couldn't do anything. Finally one time it happened at the dealer and they figured it was a defect in the keyless entry that was reading the signal from the key fob. Then when they were inspecting the car they found the rear shock was leaking. They ordered a new part in june and it was finally replaced in oct as the part was on back order. On a routine oil change the service tech told me I needed routine maintenance check ( 30000 miles) to the tune of $1700 and wanted me to do it right then.. The day after this oil change the check engine light comes on. I called the dealer. They said it was probably because I hadn't done my 30000 mile check ( the day before). He said it could be variable things but probably a bad spark plug that needed to be replaced ( part of the $1700 check he had wanted me to do). I said I had other cars including a 2002 jeep and I hadn't had to replace the spark plugs at 30000 miles. Then he realized my 3.6 l car did not need spark plugs changed at 30000 ---- only the 5.7 did. Yesterday I checked my fluids and saw the power steering fluid was way low. I called the dealer to see if this was normal. The tech said no--- the steering fluid was in a contained system and should not loose fluid. He said I must have a leak somewhere in the system. He said it was very dangerous but not covered under warranty. He said the engine could catch fire or I could loose steering. Why wouldn't this be covered under warranty? It is dangerous. The car only has 36000 miles and this leak should not happen.
After owning my 2012 jeep grand cherokee for only 1 single day (purchased with 35,004 miles on 2/11/15), I was unable to start it after 6-7 push start attempts with the brake pedal properly pressed down. After putting it in neutral and pulling it to the side of a hill,I put the vehicle back into park and once again tried and it started up. Based on research online, it looks as though this is identical to the recall for the 2011 model and the defective tipm (totally integrated power module) needing to be replaced. The alternator recall (p60) for 2012 jeep grand cherokees is not yet available (yet it was announced by chrysler in october 2014) and could also be a factor to this intermittent start issue.
I recently purchased a used 12 grand cherokee from starling chevrolet buick in st. Cloud, fl. I did a ton of research and had been looking for this particular jeep for many months. Our jeep is in immaculate condition and the car fax listed only two minor recalls, the sun visor wiring and a brake component; nothing else. I drove it off the lot a 35 days ago and back home and no problems whatsoever. About 14 days ago my jeep randomly stalled while I was taking a left turn in front of another vehicle (at a safe distance). Thankfully I was able to pull off the side of the road (no power steering) and come to a complete stop, put jeep in park, and started again. I was completely baffled why it did this and took it in for service under my 3 year extended warranty. My dealer was unable to get any error or warning sign on the diagnostic test and could not find any problem whatsoever. My jeep has stalled 2 other times while driving and each time I took it back and the same thing, it would not stall on the mechanic and no check engine light. I was lucky to talk to the previous owner tonight and he explained that he had the tipm replaced 2 times, yes 2 times in this jeep and after the 2nd time the jeep kept stalling on him. My wife and I are terrified that we purchased a ?lemon? Without having any knowledge about this at all. The car fax did not show this information, my jeep dealer showed me all the warranty history through chrysler and they sincerely want to help us. However, if the faulty tipm will not even show a check engine light, then how do they warranty a part? They cant (or refuse) and that is the lawsuit. The previous owner said he had to fight until he couldn't fight anymore to get his dealer to replace the tipm and it still failed after the fact and is now failing on me. What can I do? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep attempts to start when start is pushed. Engine turns but will not start. Occasionally it starts and then quickly shuts down. Other times it starts and runs perfectly.
I been calling around local jeep dealer ships in my area and no one has parts for these recalls.
Tl*the contact owns a 2012 jeep grand cherokee. The contact stated that while driving approximately 45 MPH, the battery warning indicator illuminated. Also, the contact stated that the windshield wipers would slow down when the accelerator pedal was disengaged or when the brake pedal was applied. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 22,000.
Tl*the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure updated 3/31/15
Tl*the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign id number: 14v634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
No incident occurred - just noticed the symptom in late november 2014. This is related to safety recall p60/the federal safety agency 14v‑634 (sudden alternator failure). As of 02.04.15, this recall does not apply to my 2012 jeep grand cherokee (jgc) because it has a 5.7l engine (recall only applies to jgcs with 3.6l engines). However, my vehicle also experiences what I think may be symptoms of a faulty alternator: cold start whining/whirring, excessive whining/whirring during acceleration in lower gears, whining/whirring during sharp turns. Is there still an open investigation on vehicles with the larger engines? Is there a similar pattern of complaints or service repairs for this particular model? I'm suspicious that my vehicle model should be included in the recall.
Tl*the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at approximately 45 MPH, the vehicle stalled and the check engine warning light illuminated. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact received a notification of the federal safety agency campaign number: 14v391000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Tl*the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Vehicle stalled while stopped at stop light. When started, idled very rough and stalled again. Car was towed to dealer. Dealer indicated failure in fuel pump relay. Repair involves disabling of fuel pump relay in totally integrated power module (tipm) and installing external fuel pump relay. Failure also resulted in failure of valve spring. The repair regarding the fuel pump is identical to the repair outlined in chrysler safety recall p54/the federal safety agency 14v‑530, which per chrysler customer service rep is only applicable to 2011 vehicles and not 2012 vehicles. This fuel pump failure affects more vehicles than outlined by original recall.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced failure. The VIN was not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving 4 MPH, the engine stalled without warning. The vehicle was taken to a dealer, where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 51,000.
I have had repair after repair done and .spent over 900 just in repairs and I have the receipts . I would like to get a resolution. My top vehicle ceiling was burnt from the recall # 105129 electrical system wiring lamp. I need a resolution I cannot afford to pay for any more repairs. Recall id # 102683 - service brakes full details recall date apr 01, 2014 component service brakes model affected grand cherokee potential units affected 644354 recall date: apr 01, 2014 model affected: 2012 jeep grand cherokee recall id # 102682 - service brakes, hydraulic:power assist:vacuum full details recall date apr 01, 2014 component service brakes, hydraulic:power assist:vacuum model affected grand cherokee potential units affected 644354 recall date: apr 01, 2014 model affected: 2012 jeep grand cherokee recall id # 102682 - service brakes, hydraulic:power assist:vacuum full details recall date apr 01, 2014 component service brakes, hydraulic:power assist:vacuum model affected grand cherokee potential units affected 644354 recall date: apr 01, 2014 model affected: 2012 jeep grand cherokee
Tl- the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle experienced an unintended acceleration. In addition, the engine revved but failed to accelerate on several occasions. The contact stated that the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in may of 2014, the federal safety agency campaign number 14v391000 (electrical system) was received in august of 2014 and the federal safety agency campaign number: 14v636000 (electrical system) in december of 2014. The dealer informed that the parts were not available and no estimated date for receiving the parts could be given. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000. Djr
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle experienced a sudden loss of power. The vehicle later resumed normal function. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact stated that the vehicle was included in the federal safety agency campaign number: 14v634000 (electrical system) however, the parts needed to complete the repair were not available. The manufacturer was made aware of the issue. The failure mileage was 6,000. Updated 02/24/15*lj updated 10/28/2015
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), and 14v391000 (electrical system). The contact was informed that the parts would be unavailable for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified. The contact stated that the keyless entry was not working in order to enter the vehicle. The failure mileage was unknown.
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 55 MPH, the battery warning light illuminated, the dashboard lights flashed on and off, and there was a whistling sound coming from under the hood. The vehicle was taken to an independent mechanic for diagnostic testing. The vehicle was not repaired and the failure recurred. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the parts were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Vehicle started stalling 12/5/14. Stalled again 12/7/14. Took it to dealer 12/8/14 and was told 'couldn't duplicate the problem'. Since then it has stalled 3 times with last 2 times between 12/27/17 and 12/31/14. Took it to dealer today 1/2/15 and was told same thing. 'couldn't duplicate the problem. Thankfully it has been at a low speed and during braking. I understand that it is out of warranty but this is a safety issue. Thank you.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving 20 MPH, the contact heard an abnormal noise from the front passenger's side of the vehicle. In addition, the contact noticed a burning odor coming from the air vents. The vehicle was taken to the dealer where the technician stated that the alternator needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The contact had also stated that the vehicle was included in the federal safety agency campaign number: 14v634000 (electrical system) however, the parts needed to complete the repair were not available. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I did not have an actual incident with the vehicle - my complaint is about the lack of action for certain recalls. I received a recall notice on august 22, 2014 stating that the brake booster on my vehicle may prematurely corrode and ingest water. If the water freezes, the driver may have to apply force which may slow the driver's brake reaction time and cause a crash without warning. Quite a frightening scenario. I called my jeep service center and they told me that the repair part for this recall is on backorder due to a parts shortage. I was asked to be put on a list and they would call me when the part arrives. I called the service center on december 18, 2014 (4 months later). I was told that I am number 124 on the waiting list and that they were only at number 40. I was told that chrysler only sends the service center one repair part at a time and when they complete one repair, then chrysler sends them another repair part for the next customer. I then asked the service manager if it is dangerous to drive the vehicle with this faulty part - he did not answer me - all he said was that "he knows what I know". Also a frightening scenario. During the 4 months that I have been waiting for this repair, I received another recall notice for an alternator dioide that may experience rapid failure in which voltage may drop to critical levels and disable the antilock brakes, the electronic stability control, the electronic control module, and the central body controller. This may lead to vehicle shutdown and/or an electrical fire. This recall notice states plainly that "the parts required to provide a permanent remedy for this condition are currently not available". Crazy!
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 3/4/15*cn updated 03/26/15
Around sep of this year chrysler notified me of two recalls on my jeep grand cherokee; p36 / the federal safety agency 14v‑391 (sun visor wiring) and p14 / the federal safety agency 14v‑154 (brake booster corrosion).. When I contacted the local dealer they told me to wait until oct as the manufacturer didn't have parts available. I contacted the dealer, planet jeep in flagstaff, az on 10 oct and was told chrysler was rationing parts and that they would place me on a list. I've been in that virtual queue waiting on parts since 10 ocvt 2014 and every time I call the dealer I'm still on the list. I contacted chrysler to complain about the poor service as I've been waiting for parts to fix safety problems for going on three months. I've been through several recalls over the past 40-years and have never experienced an excessive delay like this. It is actually easier to get my mercedes benz repaired and the nearest dealer is a 2 hour drive from hear. Chrysler has demonstrated a lack of concern and no sense of urgency to correct two safety issues with my vehicle. Their advise to me was to continue contacting my dealer to ensure I'm still on the waiting list.
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