Vehicle would crank my not start. This was an intermittent problem. On june 8, 2019, the vehicle failed and required to be towed to a service station. The problem was diagnosed as a failure of the total integrated power module (tipm).
2012 Jeep Grand Cherokee electrical complaints
Page 9 of 29: complaints 221 to 250 of 837, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was parked, it took multiple attempts to start the engine. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.
I have taken my jeep in to the dealership three times for an issue with regards to the engine cranking but not starting. The dealership has replaced the key fob and it is still not acting right. Today june 3, 2019 will make the fourth time taking my truck in for the same problem.
Tipm failures, ipm systems failure, PCM multiple failures and back order on steering wheel module... Dealer can't fix it
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was parked, the contact was unable to start the vehicle with the main key fob. The contact stated that the spare key fob had to be used. Also, while driving unknown speeds, the vehicle started to stall. The vehicle was taken to scranton dodge chrysler jeep ram (located at 1146 wyoming ave, scranton, pa 18509, (570) 344-1261) where it was diagnosed that the key fob needed to be replaced. The part was replaced in december of 2018, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the receiver needed to be replaced. The manufacturer was not notified. The failure mileage was not provided.
Intermittently, when pushing push button ignition car attempts to start and immediately stalls. Only will start again if running through push button with foot off the ignition to cycle through. Battery in key fob replaced and intermittent issue continues. Dealership confirmed no open recalls for jeep, however confirmed that fuel pump relay was replaced under recall prior to vehicle purchase. Reading other recalls on the federal safety agency I see there was a large recall, with same symptoms, for this make and model of vehicle for external relay from tipm to fuel pump. Dealership claims this recall does not show for my VIN and cannot fix vehicle with recalled part even if I pay for it. They advised I replace tipm and fuel pump and maybe it will work. This is not acceptable.
We loaded up to go to the desert (clear summer day with temperatures near 80 degrees fahrenheit), stopped to get gas and ice (jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the hood and saw that the smoke appeared to be coming from around the alternator and steam was everywhere. I also noticed that the motor was overheated (but no temperature light and no fans were turning). We turned around and made it the 3 blocks back to the house when the jeep died and without power steering and brakes we almost collided with a parked car. We parked it in the middle of the street to cool off and to obtain assistance to push it into my garage. It was found that my alternator had a diode that shorted to ground. Please actually read the following: there are at least 38 other complaints concerning the same chain of events on the federal safety agency website. Alt shorts, destroys the battery, and tipm/PCM. Fca refuses to expand 1 of 3 open recalls to include my make/model and many others. The federal safety agency refuses to actually hold jeep/fca accountable. Check p60-14v634 (alternator had bad diodes and shorted to ground) expanded multiple times, t36-17v435 (alternator had bad diodes and shorted to ground)expanded multiple times, t75-17v741 (alternator had bad diodes and shorted to ground). The data in the federal safety agency data shows that from years 2007 to 2018, fca us, llc models badged 2012 had the highest percent of total recalls of any year owning 18% of the 24,053,941 total recalls fca family had. How does this not flag the federal safety agency to fight for us? The federal safety agency fined fca 120,000,000 for their addmitted unefectual recall process. I have so much more data. Sad.
Having issues starting the vehicle will attempt to start but will not turn over as if the fuel pump or relay is not kicking in. Vehicle was parked attempted to start has an extended crank.
While driving down the road going 45 the engine has cut out and we have lost all power to the vehicle. We narrowly avoided an accident by pulling over and restarting the vehicle. The vehicle has done this three times and it doesn't seem to be during any specific time, or lengthy of travel. It has happened randomly.
Alternator failed due to recall. I was not notified of this until after having failed and needing to be towed after being stranded on the side of the road in the middle of the night. All the cars functions had completely failed. The car was unable to be moved to a safe place, doors were locked, leaving my dogs locked and gated into the cargo area until lowing assistance arrived. Since the alternator was fixed I have had multiple visits to the dealership for replacement of battery, jeep failing two more times while driving down the road, needing additional towing assistance. Multiple electrical malfunctions continue to occur, including: forward collision warning, "brake warning flashing for no apparent reason. The passenger side heat failed needing to be replaced. All of the seat heaters within the vehicle have failed needing to be replaced. Most recently the drivers seat move forward function has stopped working, make the vehicle difficult and unsafe to drive as it is not at the appropriate drive distance. Contact to dealer to discuss fixing issues as they are electrical and most likely due to recall of the alternator. Jeep dealer declined that it was a related issue and that jeeps are known for these issues. Car is felt to be unreliable and unsafe to continue to drive at this point with the unknown reasons and causes for the recurrent malfunctions.
Red indicator light looking like a battery came on about 3 miles from destination. Within another mile, other warning lights began to come on. Wipers came on (yes, they came on, not off). Then navigation screen went blank. Next car lost all power while driving. Suddenly lost steering, brakes, etc. Even emergency flashers would not activate. Smelled like something was burning. Nearby repair shop stated the alternator had burned-up and killed the battery. Repair shop replaced alternator and battery, but warning light came on again with smell of something once again burning within 2 miles of repair shop. Returned vehicle to repair shop, but they are not capable of fixing some type of computer module. This vehicle had a safety recall (number t36). I received at least 2 notices from jeep (fca), but in each case was told parts were not available to resolve this safety recall (alternator diode thermal fatigue) [t36/the federal safety agency 17v‑435]. I also brought the vehicle to jeff wyler jeep chrysler (southgate, ky) where I purchased the vehicle and they said parts were not available to resolve the problem. I was told they would notify me when parts become available, but never received any notification. Now, the car suddenly lost all power while driving as described above. Had this happened at night, on the highway, someone could easily have been killed. In summary, when vehicle came to a complete stop, without power, it was on a city street, and I was making a turn onto a smaller street with the hope of getting out of traffic.
Tl* the contact owns a 2012 jeep grand cherokee. In cold weather, the engine failed to immediately start. Napleton's arlington heights jeep (1155 w. Dundee rd, arlington heights, il) was notified of the failure. The contact indicated that the vehicle was previously serviced per the federal safety agency campaign number: 15v115000(electrical system) in which the fuel pump relay was replaced. However, once the temperatures became colder, the failure recurred. The manufacturer was notified, but no assistance was offered. The vehicle was not diagnosed or repaired. The VIN was unknown. The failure mileage was 54,000. *tt
Vehicle loses all power when slowing down or stopped. Lose ability to steer. Have to restart the vehicle.
Car's tipm has been messing up. They say there hasn't been a recall on my model for that and another says it has been fixed. My car won't start at times, my horn honks at random times and just today my car stalled while on the interstate. I know the tipm had been a problem with these vehicles but I cant get any help with mine without paying out of pocket. I've about had it with my jeep.
While driving locally on a city street, heard a low whining sound, followed by the dashboard battery warning light being illuminated. Sound increased and decreased with vehicle speed. Drove immediately home, less than a mile, parked the vehicle, opened the hood and isolated the location of the whining sound to the alternator area. At this time I could also smell a burning odor (being an electrician).I put a meter to the battery terminals and recorded a voltage of 11.5,indicating that the alternator had failed. There were no visible signs of smoke that I could see as the time was about 9pm. But the smell of an electrical issue was clearly present.
Car has a hard time starting after sitting, then won't start at all, have to wait 30-40 minutes etc... (tipm)
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was not experiencing any failures until the vehicle was serviced for the federal safety agency campaign numbers: 15v115000 (electrical system) and 17v435000 (electrical system). The contact stated that the vehicle failed to start and suddenly stalled before entering the highway. The failure had occurred three times previously. The police department had to assist with towing the vehicle. The contact stated that the vehicle had been towed twice before by a warranty company. The dealer (kelly jeep chrysler dodge ram, 175 pelham st, methuen, ma 01844, (978) 683-8775) was notified of the failure. The vehicle was taken to the dealer more than twice after the recall repair failed. The dealer was unable to determine the cause of the failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 87,000.
I've noticed lately that while making turns in my overland summit with a 5.7l hemi, that the jeep will stall out and die in the middle of the maneuver. This only happens when making turns. I have to shift into neutral and apply the brakes and press the push start to turn the engine back over. It always starts back up but this is starting to become a real concern. I asked 2 different dodge chrysler jeep supervisors about this and they claim to have never heard of anything like this, even though there is an active recall for this very thing. They now say my vehicle wasn't affected even though the symptoms are the exact same thing.
Car completely shut off. No power to entire car. Found out it was a faulty alternator that was under recall.
The fuel pump was replaced per recall and now the new external fuel pump is completely failed and my jeep won't start at all. Sometimes it will start and other times I will be driving down the road or highway and the vehicle will just stall and turn off on me. Someone has to do something about this.
This jeep had the fuel pump recall done on it which was for the tipm relay built in fails causing these jeeps and durangos to stall out. Well now the whole module is bad per the dealer. This failure is worst than the relay failure. The jeep stalled out while being parked and would not start again also while not working sitting in my garage the jeep tried to start on its own and lights and horn going off. Jeep was already sued over this and I have been reading forms with many other customers still having this issue and these modules should have been replaced not placing a bandaid on the relay while the whole module is garbage which is now costing me 1600 and we haven't been able to drive it for a month since she was scared to be left stranded or having the car stall while driving. Please bring this up with them I already emailed asking for help on this problem since they never addressed it the first time it was brought up.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 55 MPH, several warning indicators began to flash on the instrument panel and there was an abnormal smoke odor in the vehicle. The vehicle was towed to monroeville chrysler jeep (located at 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) and repaired per nets campaign number: (electrical system). After the vehicle was repaired, the contact experienced several failures. The contact stated that the shift selector failed to operate, there was an abnormal clicking sound emitting from the transfer case, the engine control module was melted, and the battery exploded. The contact stated that the ecma and battery were replaced; however, the clicking sound still persisted and the shift selector was also still inoperable. An appointment was scheduled to have the vehicle diagnosed at memorabilia chrysler jeep. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. *ttt
Jeep will not start from either using the keyfob or on dash start button. Vehicle cranks and attempts to start. Battery is new and charged. Possible tipm issue.
Starter turns over but wont crank and leaves me stranded. Horn goes off at random times. Windows and door locks sometimes wont work. Google says its the tipm. Happens while vehicle is moving and non moving. Has happend multiple times.
While driving vehicle, noticed a smoke smell of something burning. Couldn't put a finger on it until later while driving the car filled with smoke coming from the passenger side headliner and burn hole in liner. Pulled over and pulled headliner down and saw flames and smoke. Put fire out. Called dealership and there was a recall that had been done by them on our vehicle for the vanity mirror electrical problem previous to this incident. They took our vehicle and gave us a rental at their expense until further investigation of this incident..
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 MPH down an incline, the vehicle stalled without warning and there was a complete loss of braking ability. The contact managed to stop the vehicle. Hanlees chrysler dodge jeep ram of napa (333 soscol avenue, napa, california 94559, (707) 690-9600) was made aware of the failure and replaced the wiring harness and external fuel pump relay. The contact stated that the failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. *tt consumer stated engine quit and loss of power steering and power brakes. Updated 11/26/18
Fuel pump, recall done but not effective. Almost three times a week, the jeep grand cherokee does not start or stalls right after starting. This is when I am parked and will just keep cranking and not start. The dealer wants to charge me to replace the fuel pump and does not acknowledge the recall is faulty. Driving on the highway, the car stalled on me for no reason and then took 5 minutes of cranking to finally start again. Luckily I was not in the middle lane on i95. At first it happened once or twice a week, now it is almost everyday.
Fuel pump relay failed after being replaced by recall. Occasionally the car would not start. Most recently the car stalled on me while in traffic. The first time I was able to coast to the shoulder and restart the car. The second, and last time it stalled, I was turning off a residential side street onto a major 4 lane road during rush hour. It stalled in the intersection. I could not restart it. I was told by my auto shop that the part has not been improved, only replaced. That is not a fix!
The automatic charging system light came on 2 hours into driving north on the highway to wisconsin from chicago. There was no human action that correlated with the light coming on. It simply came on when going consistent speed on the highway in no traffic. I learned from the driver's manual that this most likely meant that the alternator had failed and I needed to get assistance immediately. I took the car into a repair shop on a thursday where it would remain for 10 days as things began to unfold. The employees of the repair shop could identify no fault in the alternator after thorough inspection and driving tests. The warning light had turned off. However, after it had been cleared of all inspection and turned on, there was an enormous failure in the car causing it to smoke. Without warning, the alternator caused such a massive short that it not only failed itself, but also broke the car's engine computer. I come to find out that there was a recall by chrysler (t36) for this specific issue and included 2012 jeep grand cherokee's. I was never made aware of this recall but there is no question that this failure is specific to the manufacturing errors by chrysler jeep. There have been a total of 10 recalls on the 2012 jeep grand cherokee, 3 of which have been specific to this vehicle, and clearly, now a 4th. This could have been a been an incredibly dangerous situation and the failure by chrysler to notify me or include my vehicle in their recall is preposterous. I have documentation regarding repair and claims attached. More info and claim documents available upon request.
Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups
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