Chrysler is not providing the parts in a timely manner to my local dealership for recall 15v‑879
2012 Jeep Grand Cherokee lights complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
Bad integrated power module
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was not inspected and diagnosed by a dealer. In addition, the vehicle was included in the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not contacted. The failure mileage was not available. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 55 MPH, the vehicle lost power and subsequently shut down. The malfunction indicator illuminated. The vehicle was shifted into park and restarted. The vehicle was taken to the dealer and the fuel pump relay was replaced; however, the failure recurred several times. The contact received notification of the federal safety agency campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system, interior lighting). The manufacturer was not made aware of the failures. The failure mileage was approximately 88,000.
First issue to occur was alarm system and horn started going off and locking and unlocking the car when exiting the vehicle in a parking lot. The next issue to occur was one of the courtesy lights began to intermittently stay on continuously both when driving and when the vehicle was parked. 3rd issue to arise was all of the back up lights stopped working altogether. The last occurrence was the engine light came on and coded there was a leak in the fuel system while driving. Vehicle is currently at dealership awaiting authorization to replace the tipm and another sensor.
Tl* the contact owns a 2012 jeep grand cherokee. While driving 25 MPH, the battery warning indicator illuminated and the instrument panel lights flickered and then failed completely. The brake pedal failed to engage while being depressed. In order to stop the vehicle, the parking brake was engaged and, upon exiting the vehicle, the contact opened the hood and fire and smoke were seen coming from inside the alternator. The fire extinguished itself. The vehicle was towed to a dealer. The cause of the failure was not diagnosed. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was notified. The failure mileage was 50,000.
2012 jeep grand cherokee overland became possessed. While driving on the freeway, lights began flashing on dash, occasional lurches from transmission, one headlight goes out at night. When I pull over and turn the car off, it will not start. It was as though everything is dead. No response from any button on the key. After about 5 minutes, the headlights began flashing and horn bleating as though emergency. I pressed the "panic" button on the key fob and it stopped. Car now started. I drove a few miles then everything began going crazy again. When I stopped, with car still running, windshield wipers began working as though on intermittent. Then they began wiping fast. I tried turning the wipers on or off, to no avail. They were working with their own mind. Dangerous! I had no idea, while driving on the freeway, if both headlights would suddenly go out (it was night while I was driving) instead of just one, transmission damage may occur (what was causing the lurching?). When I pulled over.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000(electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owned a 2012 jeep grand cherokee. After the vehicle was started, smoke emitted across the top of the interior windshield. The vehicle caught fire and the fire department extinguished the flames. A police report was filed and no injuries were sustained. The vehicle was destroyed. The VIN was included in the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not notified of the failure. The failure mileage was 32,000.
Tl* the contact owns a 2012 jeep grand cherokee. Upon starting the vehicle and driving for approximately four minutes, the contact noticed smoke and flames coming from the center console where the sun roof controls were located. The vehicle was driven to the local fire department where the fire was extinguished. A fire report was filed and there were no injuries. The vehicle was towed to an independent mechanic and then to the dealer where it was awaiting repairs. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting), but the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 52,000. ..updated 10/28/16 *bf updated 10/31/16.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v279000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall was unavailable. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 10/18/16*lj updated 10/19/16.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v879000 (electrical system, interior lighting) 15v115000 (electrical system). The parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system , interior lighting) however, the parts needed to perform the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Low beam running light goes out. Had it fix three times and light still stops working while driving. On passenger side front.
Wiring to ballast in passenger side headlamp melted and malfunctioned causing entire headlamp assembly to have to be replaced for $1400.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/14/16*lj consumer was told bt the dealer to wait for a formal letter. Updated 05/30/18
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 15v879000 (electrical system, interior lighting) however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts are unavailable.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
Vehicle was in motion when I noticed smoke coming out of the passenger vanity mirror area. I immediately pulled over, turned the car off, and called 911. The responding firemen had to cut a hole in the roofliner of the automobile in order to determine the location of the start of the fire, which they confirmed was the wiring to the visor. The direct cause of the fire was confirmed by service employees at the dealership the car was brought to, as well as investigative engineers for chrysler, as faulty wiring to the visor lighting on the passenger side of the vehicle. The cause of this incident is directly related to the federal safety agency campaign #14v391000, chrysler recall #p36. A recall for the visor wiring was issued, and repairs were made at the dealership. The fire in the vanity area of the automobile occurred roughly a month after the recall repair was completed. This leads me to believe that the solution for the recall issue is not sufficient and should continue to be investigated.
Automatic light sensor will turn off headlights at night while driving
Right front headlamp melted internally due to overheating damaging the wiring and the headlamp assembly, and now the turn signal does not work. Taken to the dealership and they told us that in order to fix it, the headlamp assembly need to be replaced . They estimated it in $1200 and told me that the warranty wont cover it. The car just have 16749 miles.
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