My 2013 jeep grand cherokee caught fire due to a faulty vanity visor mirror wiring that has a recall and was repaired per recall prior to the fire. I was able to put out the fire with a fire extinguisher. My car has had the recall performed and was in to two different dealerships this year for recall service. Had I not been in a parking structure, I wouldn't have had access to a fire extinguisher and the car certainly would have burnt to the ground. I was entering a parking structure at the time of incident (driving). Recall number:15v‑879
2013 Jeep Grand Cherokee electrical complaints
Page 4 of 14: complaints 71 to 100 of 376, newest first, as owners wrote them.
My 2013 jeep grand cherokee started making a ticking noise the second time the default water pump was replaced 4 years ago in recall warranty and has made an audible ticking noise since then. Despite multiple complaints to two dealerships, in anniston, al and foley, al, I have been told the ticking was normal for the hemi 5.7l engine. Three weeks ago, I took a jeep for a routine oil change and the technician wrote on my multi-point inspection paperwork 'noticed an audible ticking'. This technician has told me twice previously that this was normal and failed to mention to me personally while in the dealership. I only noticed he wrote it on my paperwork after I had left. I called and requested to speak with the technique concerning the ticking and I was told I would receive a call back and to this moment have never received a call. After researching online, I see this is a very common issue with the hemi 5.7l engine however, chrysler has failed to issue a recall to correct the default engines. The ticking speeds up when accelerating the vehicle. The vehicle has stalled two in the last two days. Once, in the driveway after the vehicle had be started and running for approximately three minutes. The second time, while driving down a busy highway and slowing for a car to turn ahead of me. I luckily was able to veer off the road to prevent an accident. Following this, my fcw turned off without warning and will not allow me to turn back on. Currently, my vehicle has an open recall to, again, replace the faulty fuel pump relay switch which has already been replaced three prior times, once by the jeep dealership and twice by a private technician. This recall was issued a year ago and still does not have a remedy per the dealership. I travel frequently, at times 300 miles per day.my child travels with me and I fear the vehicle will fail while driving on a highway or interstate.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving 15 MPH, the vehicle failed to drive properly. There was no warning light illuminated. The vehicle was taken to airpark dodge chrysler jeep (7801 e frank lloyd wright blvd, scottsdale, az 85260) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the same dealer and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,215. Vin tool confirms parts not available. (recall related incident) ts
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer mall of georgia chrysler located at 4345 buford dr, buford, ga 30518, was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall and failed to immediately start-up. The approximate failure mileage was 80,000. The manufacturer was notified of the failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated while driving at various speeds, the vehicle stalled with the battery warning light illuminated. The vehicle also failed to start-up without warning, after several attempts. The contact discovered online that the VIN was included in the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. Mancari's chrysler dodge jeep ram (4630 95th st, oak lawn, il 60453) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 138,000. Vin tool confirms parts not available. (recall related incident) ts
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted river front chrysler dodge jeep ram (200 hansen blvd, north aurora, il 60542; (630) 907-1700) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer thompson jeep located at 1102 business center way, edgewood, md 21040 and the manufacturer were notified and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact indicated that the vehicle experienced the failure listed in the recall. The failure mileage was 50,000. Vin tool confirms parts not available.
Vehicle does not start as it should consistently. Vehicle has an inconsistent delay in moving forward after stopping at a red light and will have a jerk/jumping feeling in the transmission after the delay/stall from moving forward. This has been an ongoing issue since december 2019 when I initially took the vehicle to get looked at and the dealership states they do not have parts to fix the issue as of september 2020!
I had to replace the alternator and wasn't aware of recall t36 and now my fuel pump went out (recall v62). My truck was stalling at first, now it won't run at all. When I called the dealer and they said there were no replacement parts in stock. The cost to repair out of pocket is $1450.00. Additional information, is available upon request. Thank you!
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to nyle maxwell chrysler dodge jeep ram of taylor (14150 us-79, taylor, tx 76574; (512) 686-0062) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf*jb *bf
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system). The contact called brown's jeep chrysler dodge ram dealer located at 483 ny-112, patchogue, ny 11772, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at 35 MPH, when the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated she was able to restart the ignition within 5 minutes and drive to her destination. The contact received notification of the federal safety agency campaign number: 19v813000 ( electrical system) however, the part to do the recall repair was unavailable. The contact called jacksonville chrysler dodge jeep ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (904) 721-6888) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer (lustine dodge located at 14211 jefferson davis hwy, woodbridge va) where the cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced under the federal safety agency campaign numbers: 19v813000(electrical system) and 15v115000(electrical system) but the failure continued to occur. The failure mileage was 50,000.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle failed to start after multiple attempts with the electronic throttle control (etc) and air bags warning lights flashed on the instrument panel. Upon investigation, the contact discovered that her vehicle was included in the federal safety agency campaign number: 19v813000 (electrical system). After two hours, the contact was finally able to start the vehicle and drove to her destination. The contact stated that the failure persisted after the initial failure. The contact called two dealers griffin chrysler dodge jeep ram (961 e, us-74 bus, hamlet, nc 28345) and capital chrysler dodge jeep ram of indian trail (5501 w hwy 74, monroe, nc 28110) and they both confirmed that the parts were not yet available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was 131,036. Vin tool confirms parts not available.
Driving down highway 65 MPH vehicle shuts down. No notice
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Crown chrysler dodge jeep ram greensboro (3710 w wendover ave, greensboro, nc 27407, 866‑642‑2454) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at 25 MPH, the vehicle stalled without warning. The vehicle also stalled immediately after being started. The contact stated that the vehicle was previously repaired under the federal safety agency campaign number: 15v115000 (electrical system). The contact recently received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. San diego chrysler dodge jeep ram (777 camino del rio s, san diego, ca 92108) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 95,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact called the crossroads chrysler jeep dodge ram located at 4510 whitehill blvd, prince george, va 23875, (877)360-5755, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
While driving my car on the highway the battery light came on. After a few minutes all of the other lights, seatbelt, engine, etc. Started to flash. Then my air conditioning turned off, my brakes stopped working and my power steering went out. Luckily I was pulling off of an exit. After finding out that there were 5 recalls, I took the jeep to a dealership to have them fix it. I picked it up a few days later after they said it was ready. The day after picking it up...I was again driving down the highway and the jeep did the exact same thing!!! Again luckily I knew the signs and pulled over quickly but still lost control of the vehicle because power steering and brakes went out.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Baxter chrysler dodge jeep ram la vista (7010 s 124th cir, la vista, ne 68128) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
The service 4wd light intermittently comes on on at start up. Restarting my vehicle causes the light to go off most of the time. Please inform how to correct this problem.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Brookfield chrysler dodge jeep ram (1845 pipestone rd, benton harbor, mi 49022) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Vin tool confirms parts not available. *bf consumer states that vehicle has failed to start on numerous occasions due to the defective fuel pump relay. Consumer says vehicle has stalled while driving which is also due to the fuel pump relay issue.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Current issue - while waiting in a fast food line the battery light came on... After receiving food - I pulled into a parking spot and before I could turn the vehicle off, it started giving off error codes related to various electrical items not being available - first warning - svc. Air suspension - second - blind spot detection not available - third evic error - fourth - adaptive cruise not available... Then died and smelt like burning rubber when I exited the vehicle... A failed effort by roadside service to jump the vehicle did manage to turn on the windshield wipers which wouldn't turn off but that's all that accomplished so I had roadside service put it on a flatbed and tow it to my house since nothing was opened and I didn't want to leave it somewhere with the windows down (of course they wouldn't roll up)... Pretty clearly this should be part of the t39 alternator recall that was issued due to bad diodes which cause the alternator to fry the electrical components with very little warning... The car should die and then the replacement of the alternator should rectify the situation... Not - the light comes on - the car immediately dies - and then you need a new PCM or ECM and all new wiring... Issue #2 - the suspension has been a total fiasco accumulating $13,000 in dealer assessments not under warranty - the whole system has gone out within 80,000 miles and even after replacing 2 air struts - 2 upper control arms - the tie rods end links - and the cv axles - and the compressor - it still sounds like a rickety bucket of junk... When driving - always. Issue #3 - the water pump continuously fails. - not sure if when driving but one would suspect that to be the case.
There is a long standing recall on the subject vehicle fuel pump relay. However, jeep is unable to supply a suitable replacement part. Unanticipated failure of this part can lead to immediate engine stoppage. Fca is unable to give a date when the replacement may be available. *tr the consumer stated the steering column, windshield wipers, air suspension compressor, turn signals, and blind spot warning all failed. The check engine light and traction control light were illuminated. The information screen between tach and speedometer were locked into only one mode.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was previously repaired under a similar unknown recall however, two years after the recall repair the failure occurred. Jacksonville chrysler, jeep, dodge and ram (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) was contacted by phone and confirmed that the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000. Vin tool confirms parts not available.
Every morning I had a dead battery. I took my car to the shop and after long test and investigation they found a short in thee tipm module
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