Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that he received a second recall notification. The dealer stated that the heat shield needed to be repaired. The manufacturer was not notified. The federal safety agency campaign numbers listed in the first and second recall notifications were unknown. The contact had not experienced a failure.
2013 Jeep Grand Cherokee engine complaints
Page 5 of 5: complaints 101 to 110 of 110, newest first, as owners wrote them.
In about one of every thirty starts, the engine dies quickly even though the dash still says "run". I have taken it to the jeep dealer about 4 times, but they have no fix & I am afraid it will happen while the jeep is moving.
My problem has persisted since I purchased the vehicle in november of 2012. I hit the ignition switch and the car starts and then dies. I try to hit the button again and it just cranks and cranks and won't start. The only way to get it to turn on is to cycle on and off the ignition switch and try it again. I brought it into the dealership and they said unless they can recreate the issue they can't identify the problem, and also claimed they did research and couldn't come up with any similar complaints and sent me home. I did about five minutes worth of online research and found the tipm issue along with countless complains about ignition switch issues. I called the dealership and reported my findings. They were familiar with the tipm issue, but said they can't just replace a part unless it can be proved that is the issue.
In april my car started randomly not starting. It's happened 4 times and been in the shop once for this issue. It is going again monday 6/16 for the same issue. It will randomly not start, it randomly tries to stall on me. It will randomly not respond to pushing the power button. It will randomly make a high pitched squealing noise. It is very scary when it tries to stall because I can be riding down the interstate at 65 MPH when it happens or sitting still at a red light. I drive over 120 miles per day and I cannot be stranded or stall out in the middle of the road. It's going to the shop again monday to address the issue for the second time. Makes the 5th time the car has been in the shop for various issues since I've had it less than 15 months.
While parking in a parking lot with my foot on the brake pedal, the engine RPM's surged and I had to apply extremely hard force on the brake pedal and shift into neutral to stop after traveling 10 to 15 feet. This happened again and I took the jeep to yark service in toledo oh. They ran a diagnosis and could not find any codes. My wife took the jeep and while parking had the same problem. Before she could stop the vehicle ran into a post and sustained damage. I called jeep customer service and reported it as a safety problem on aug 31. I was told to take it back to the service dept. They said nothing could be done at that time. I took it back the next week and the service manager was not available.
Tl* the contact owns a 2013 jeep cherokee. The contact stated that the vehicle was parked overnight and when he returned in the morning, the engine was independently started. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 3,227.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that an unknown substance was emitted from the ventilation system. As a result, the contact experienced burns to the hands, a foul taste of metal, and an inebriated sensation. The contact was hospitalized however, they were unable to determine the exact substance that caused the symptoms. The vehicle was taken to the dealer, who confirmed that the radiator was emitting a substance through the ventilation system. The actual substance that caused the injury to the contact was unknown. The dealer replaced the radiator, hoses, thermostat, cooling fluid, and filters in the engine cooling system. The manufacturer was made aware of the failure and provided the contact with a new vehicle. The failure mileage was 306. The current mileage was 1,300.
When pulling away from a stop light, the engine started revving very quickly (tachometer registered approx.5 rpms) but the vehicle had absolutely no acceleration or speed. No engine light came on, no warnings were evident. I pulled into the parking lot @ work traveling at approx. 20mph despite hearing the engine revving very loudly. When I lifted my foot off the accelerator, the speed decreased unusually fast. The dealer was able to fit me in that afternoon. The problem did not occur 8 hrs later on the way to the dealer. Service department stated "we drove the car for several miles, hooked it up to the computer. There were no "codes" and we could not replicate the problem." the service guy suggested I bring it back if it happens again. I take the xway to work and back so it will totally suck if it happens again.
Lost all power while driving on highway on friday of memorial day weekend. Lost brakes and steering too. Luckily was able to coast to a stop on the shoulder. Tried to restart multiple times, and starter just whirred over and over and over. I couldn't even do anything to stop it from attempting to start. It would ultimately give up. Roadside assistance sent a tow. The next day at the dealership it started, but it's still there for the long holiday weekend. Luckily I wasn't towing my travel trailer. I'm afraid to drive it as I've read of many instances similar to this recurring many times.
Jeep was stopped at light and I stepped on accelerator after light changed. Engine revved up and car took off and picked up speed and I pressed on the brake, but the rpms wouldn't go down, even with the brake pressed and the car not moving the rpms were at almost 7000. The jeep kept on wanting to go fast. I put it in neutral and it shifted hard into neutral. The electronic throttle control light came on and stayed red until I pulled over and shut the car off. It doesn't even have 1500 miles yet! This is the third time this has happened. I should have bought a honda pilot. I truly regret having bought this piece of s...! Now I'm stuck with it for the next 5 years.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history