Jeep sputtered during a red light. Check engine light illuminated. Head cylinder failure at 66 thousand miles. Engine made ticking noise. Brought to jeep repair in mass. Diagnosed and repaired left head cylinder. Stared other vins had recalls, my jeep wasn't included. Same failure as other recalled engines, they did repair after engine leaking as well and transmission line failures at 66k miles
2013 Jeep Grand Cherokee transmission complaints
Page 2 of 3: complaints 11 to 40 of 55, newest first, as owners wrote them.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated while driving at various speeds, an abnormal ticking sound was heard coming from engine without warning. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective rocker arm. The manufacturer was contacted and the contact was informed that there was no recall on the vehicle. The contact was also informed to take the vehicle to an authorized dealer to be serviced. The contact spoke with firkins chrysler jeep dodge ram (2700 1st st, bradenton, fl 34208) and was provided a cost to diagnose and determine the cause of the failure. The contact declined the service. The contact stated that the check engine warning light recently appeared on the instrument panel after the vehicle misfired while driving at a low rate of speed. The vehicle was not repaired. The failure mileage was approximately 125,000.
My 2speed transfer case went out
On september 1, 2020 shortly after starting the vehicle and while in motion, the engine stopped causing loss of control of the vehicle. I was able to bring the vehicle to stop in roadway with hard pressure on brakes. Fortunately, no contact was made with person or property. I attempted to re-start the vehicle but it would only crank and not start. Several minutes later was able to restart the vehicle. The vehicle has had trouble starting on many occasions prior but this was the first time it stopped while driving. The only indication the vehicle had lost power was when I attempted to slow the vehicle and turn the wheel. Prior to this the dealership has examined the issue on at least four separate occasions spanning years. I have been told the fuel pump relay has been replaced twice on this vehicle. After both of these alleged repairs the vehicle has exhibited the same symptoms and returned to the dealership. In the last visit with the dealership on june 23, 2020 and phone call with fca us llc's customer service on september 1, 2020 I was directly informed that no solution exists. There is no advanced notice to the driver as this does not occur each time the vehicle is driven. When the vehicle does lose power while driving, no noticeable indication of this danger can be quickly observed by the driver. It was only noticed when I attempted to maneuver the brakes or steering wheel. This is a known and hazardous condition created by fca us llc. Which they have not adequately addressed.
My vehicle left me stranded at a target store parking lot. My vehicle was on with the A/C running. The vent blowers stopped working and the vehicle shut off. It cranked but no start. I used my aaa membership to have the car towed. It was sent to the aaa mechanic. The fuel pump relay was no good. I know there was a recall on this relay but the dealer never had the part in stock. Which sounded bogus to me. The mechanic explained that there is a recall and I should get reimbursed. I sent in my completed the chrysler reimbursement request form and submitted the shops receipt and the rental vehicle receipt. I was assigned case # 76491689. I paid $3004.00 in cash for repairs. After I submitted my receipts they denied my claim for $1309.00 that was related to the fuel pump relay repair. The mechanic also performed other repairs that he claims were as a result of the recall damaging the vehicle. I asked for another receipt stating specifically that I paid in cash and resubmitted it to the denied claim email. I am unemployed due to covid-19 and I spent my savings to fix my vehicle. The ramifications of this mess has affected my personal life and my mental health. For a moment I felt the mechanic lied to me and I was contemplating to physical harm the mechanic. I already had several verbal disputes with the shop because they claim that the receipt they gave me is all they can provide. Yet it was deemed as insufficient proof of my cash payment. I reached out to news station for assistance you resolve this matter.
In the rear, there is a popping noise while turning or taking off from a dead stop at a light it pops real loud and causes the vehicle to jerk. I have taken this to multiple places and no one can figure it out. What is going to happen is that the transmission or something going to break and cause a major accident.
Current issue - while waiting in a fast food line the battery light came on... After receiving food - I pulled into a parking spot and before I could turn the vehicle off, it started giving off error codes related to various electrical items not being available - first warning - svc. Air suspension - second - blind spot detection not available - third evic error - fourth - adaptive cruise not available... Then died and smelt like burning rubber when I exited the vehicle... A failed effort by roadside service to jump the vehicle did manage to turn on the windshield wipers which wouldn't turn off but that's all that accomplished so I had roadside service put it on a flatbed and tow it to my house since nothing was opened and I didn't want to leave it somewhere with the windows down (of course they wouldn't roll up)... Pretty clearly this should be part of the t39 alternator recall that was issued due to bad diodes which cause the alternator to fry the electrical components with very little warning... The car should die and then the replacement of the alternator should rectify the situation... Not - the light comes on - the car immediately dies - and then you need a new PCM or ECM and all new wiring... Issue #2 - the suspension has been a total fiasco accumulating $13,000 in dealer assessments not under warranty - the whole system has gone out within 80,000 miles and even after replacing 2 air struts - 2 upper control arms - the tie rods end links - and the cv axles - and the compressor - it still sounds like a rickety bucket of junk... When driving - always. Issue #3 - the water pump continuously fails. - not sure if when driving but one would suspect that to be the case.
Fluid leaks from the transmission and AC condenser unit, driver side edge. Several small points leaks. Mechanic said it's a common transmission fluid leak problem due to poor manufacture and have to replace the combined unit at jeep dear. Search the internet, see quite a few complain.
This vehicle has a frequent acceleration problem. Started when trying to accelerate from an on ramp to the highway, especially when slowing to around 30 MPH and accelerating to 55. Now it does to everything. Turning from a stop light into a highway I find my self having to floor it, causing it to rev to 4500 RPM's and still barely moving. Round abouts are a struggle as well, trying to turn out of one and speed up is horrible. Extremely unsafe when you have a child in your car and your trying to merge into traffic and your car won't move.
When at a stop and then accelerate there is a large clicking noise-like something isn't catching-I am told I need a new drive shaft-which are on back order for 3 months-
I have a 2013 jeep grand cherokee limited 4x4 and had a ticking noise when starting the vehicle and turning it off that comes and goes away. We have had it diagnosed to be the transfer case module and when researching to see if I can buy the part, I was advised it's on a national backorder with the dealer and aftermarket. Also while researching, saw multiple reports stating that when this happened the car stalls while driving multiple times and makes the vehicle unsafe to drive. My vehicle is used for work and driven all day on the freeway. I've also read that there are no warning signs and then it's blown out and unable to be driven until fixed. I worry about driving the vehicle at all as I don't want it stalling on the highway or anywhere else. I worry it will cause an accident I can't prevent as the vehicle may just suddenly stall in the middle of driving. Been a reoccurring issue for myself for about a month or two.
Rear driveshaft cv joint failure at ~78,500 miles. The boot that contains the bearing grease failed and left a ring of grease on neighboring components. Failed joint is the one that connects to the transfer case. From onset of symptoms (mild clicking noise) to noticeable driveline vibration and very loud popping in center of vehicle was less than 100 miles. Unsure how much longer I could have driven before the joint failed or the driveline vibrations damaged the transfer case or rear axle. When the rear driveshaft was removed, I noticed a grease ring on a front driveshaft cv joint. That driveshaft will also be replaced.
Tl* the contact owns a 2013 jeep grand cherokee. After the vehicle had been parked overnight in the driveway, the engine failed to start the following day and the battery warning indicator illuminated. The vehicle was taken to bob mariano chrysler jeep dodge ram (146 manchester st, concord, nh 03301, (603) 556-8616) where it was diagnosed that a new alternator and battery were needed. The dealer also ordered a new PCM. The manufacturer was made aware of the failure and did not assist. The failure mileage was 118,000.
Tl* the contact owns a 2013 grand jeep cherokee. The contact stated that the power train control module and alternator failed. The contact stated that the vehicle was included in the federal safety agency campaign numbers: 17v435000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic). The contact did not receive any recall letters. The vehicle was towed to ganley chrysler dodge jeep ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was diagnosed that the battery caused the failures. The dealer wanted to charge the contact for both repairs. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 119,000.
2013 jeep grand cherokee 4x4. Transmition cooler leaks transmition fluid . That can cause a fire from the fluid being sprayed over the exaust. And the loss of transmition fluid can cause the veichal to suddenly loose power and cause a accedent. This is a problem that jeep has had for many years and has not done anything to fix. Or improve the problem in the viechel.
Transfer case actuator causes the vehicle to jump in and out of 4 wheel drive causes grinding noises and jerking. Which therefore causes a hazard on the road.
June 2017 heardnoise loud ticking, lifters, cam shaft, and rocker arm (gone bad)internal failure.december 2018 same problem noise, loud ticking in motor.hear while not moving and hear while moving.
When in park... Pressing the start button the engine does not turn over... It clicks and stops on its own. I await minutes and then press the start button.. The engine starts.. . It happens every time I park for a couple of hours, and start up. I replaced a battery, but it still does it. I find myself stuck often, I done the research and have other colleagues whom have grand jeep cherokees but year 2014. They were entitled to a recall for the same issues with their jeep as mine. This happened november 17 2018 and november 22nd..once each afternoon.
When putting in drive sometimes it does not go properly. Sounds funny like dragging or if in neutral.must stop and reshfit out and back into gear. This is very scary . Need advice. Feels like loss of power when trying to accelerate. What do I do? Happened a couple times a in june 2018.
The vehicle continues to die within seconds when the start engine button is initially pushed. Frequently have to to push engine start button again w/o pressing brake to turn power completely off, then push engine start button again w/brake to obtain full power of vehicle. This problem has been reported to jeep on several occasions and has occurred for a couple of years. I have completed all recalls on file hoping this problem would be addressed. However, it appears to be worsening this summer, where almost daily I have to attempt to restart my car to gain full power.
Drive shaft failure at 80,000 mi. Middle support bearing failed. This is a 2013 how many have all ready failed and they are sitting on this info because the part alone is $ 875.00 + labor. I have had cars with over 150,000 and never had this problem.
After recently purchasing my jeep grand cherokee 2013, I noticed issues I didn't have in regards to the power train and how it acted compared to my previous jeep grand cherokee 2002. I frequently have instances at slow, medium and interstate speeds where the rpms jump from the steady 2,000 up to like 3,000 briefly, before quickly dropping back down. This results in and unexpected and sundown jolt/jerk. Even more so, I've been seeing more serious and related issues where it runs at 3,500/4,000 rpms while not accelerating. Seems slow and sluggish. Only a stop and restarting of the vehicle will fix this issue. Finally, this leads to the major issue, still related to the same trend of problems. I will have times when I'm accelerating or just cruising and I lose control of the vehicle. The rpms will spike drastically and unexpectedly from around 2,000 average to 6k-7k rpms. I lose all acceleration control when this happens. The few times this has happened the engine light will turn on. Naturally letting off the accelerator brings it back down slowly, but in these instances I'm on the road and moving with traffic. I lose all accelerator control and cannot accelerate with any effect. The engine revs sharply and loudly with no accelerating movement or response. Only option is to break.. Thanksfully those work.. And come to a stop where shutting the car on and off seems to be the only temporary fix. Upon turning it back on, the engine light will remain and typically does for a day or so and then turns off. Very dangerous and seems to be an ongoing, while unpredictable and infrequent, but not completely as this happens every week and a half or so,.. It sounds like a manufacturers defect that isn't being addresss through recalls, repairs or even when complaints are made. These issues need to be addressed as they pose a threat to not only my safety, but others as well.
The gear is slipping it takes a hard time to come out of 1st gear almost as the car needs to warm up.this has been occurring for months and I see there has been other complaints
Tl* the contact owns a 2013 jeep grand cherokee. After stopping the vehicle in the driveway and shifting into the park position, the contact exited the vehicle. Approximately two minutes later, the vehicle erroneously drove forward and crashed into the garage door. The vehicle was taken to the dealer (bob howard chrysler/jeep in oklahoma city, ok), but the cause of the failure was unable to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 68,000. *bf updated 8/16/18
Jeep grand cherokee. Consumer writes in regards to vehicle stalling without warning. *ld the consumer stated the vehicle was towed to a dealer awaiting a recall repair and accumulating storage repairs. Updated 11/7/2017
Tl* the contact owns a 2013 jeep grand cherokee. While driving 35 MPH, the vehicle began to lose power and an abnormal noise was heard. The contact also smelled a burning odor. The vehicle was taken to a local dealer (sunland park dodge chrysler jeep ram, 950 crockett street, el paso, tx 79922) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired due to the parts not being availble. The contact received notification of the federal safety agency campaign number: 17v435000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not aware of the issue. The failure mileage was approximately 35,700. Vin tool confirms parts not available. *ln updated 7/25/18
When pulling out of driveway, foot brake was applied but accelerator revved up and car lurched forward into traffic..barely avoided an accident. This is a serious safety issue. Contacted original dealer who said this was not a recall item and was dismissive. I requested that my complaint be put on file.
As the vehicle is parked, it does not matter for 5 minutes or 5 hours, when the start button is depressed the engine turns over, but does not start. When attempted a second time, it will turn over continusly for 20 seconds, and fail to start. The problem my persist for many attemps, or may rectify its self and start.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that he observed that transmission coolant fluid was leaking from the from of the vehicle. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified and they advised the contact that no open recalls were open for the failure. The failure mileage was approximately 91,000.
Alternator failed at 35118 mi. Had in repair twice for issues when driving. Loud whine, burning smell and smoke reported. First time dealer keep car for overnight and said they could find no issue even though they had smelled the burning smell too. Second time they told me it was my alternator. They replaced the alternator, I picked up the car, drove 2 miles and the battery light came on. I returned immediately and they kept the car for 3 more days. The failed alternator had "arced" to the power train, and then that had to be replace too (that under warranty thank goodness). But alternator was replaced for $1000 out of my pocket even though very low mileage because was over 3 yr warranty period. In researching how could this have happened so early, I found that the 160 alternators from the same period had been recalled, but the 180's are not (at least not yet....I am hoping to help initiate another recall since I see online that others who have this model and year and 180 alternator have had same issues as me). I was encouraged by fca customer care to file a petition for reimbursement, and have just heard from them that they have declined it since my VIN isn't included in the recall. To be specific about the episodes, I was driving both times that this occurred. Both times I had just started to drive and the car made a loud whining noise that lasted for a bit, and increased on acceleration, and quickly I could smell something like burning rubber and see smoke. I was afraid the car was going to stop suddenly because it started to be jerky, and when I came to stop light it seemed like it was going to stall. But it kept going, and I drove straight to the dealer both times.
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