Continuously exhibiting persistent progressively worsening life-threatening transmission and electrical failures. Transmission sticks in low gear and will not upshift, transmission stalls, push gas pedal to the floor and nothing happens, almost hit numerous times, gears jerk, rpms rev up and speed increases when applying brakes, will not slow down then bounces to a stop, interior lights short out, doors do not lock, electronic chirping sound from engine even when off, touchscreen/radio/climate controls do not work, total of 45 different defects, continuous since day purchased, sent 2 written notices to chrysler, has been 8 months and no one will help, increasingly fearful for safety. Total of 43 days in shop and 14 attempts to repair same serious safety defects and conditions.
2014 Jeep Grand Cherokee electrical complaints
Page 17 of 17: complaints 461 to 486 of 486, newest first, as owners wrote them.
Purchased a 2014 jeep grand cherokee on oct 27, 2013 and discovered the forward collision system (fcw) is not working, the dealer attempted to fix but failed. They gave me another 2014 jeep grand cherokee on nov 2, 2013, I realized it has the same exact defect, and again, the dealer tried to fix but failed to do so. Two brand new vehicles have the same exact problem, the vehicle VIN numbers: 1c4rjxxxxxx and 1c4rjfcxxxxx I spoke with manufacturer and they tried to convince me that "system available" means "system is on" which directly contradicts the manual provided by them. That in addition to the system not working at all. Spoke with other jeep owners that have that function, they also indicated that they having trouble getting that to work and they having trouble getting support from jeep. Updated 11/19/13*lj
The driver pulled the automobile into a driveway on a downhill slope. The driver shut the vehicle off using the push button start/stop. The driver returned to the vehicle 10 minutes later, with a passenger in the front seat. The driver started the vehicle (foot on brake as required) using push button start/stop. The driver engaged the transmission into reverse using the shifting lever (with foot still on brake as is required by the brake transmission shift interlock (btsi) system). When engaged in reverse, the engine revved to a high level, and the car traveled in reverse up the hill (driveway), through the street, and into a ditch. Side and front airbags deployed. Driver believes they never took foot off the brake, and the braking was not sufficient to overcome torque of the engine/transmission. Vehicle damage includes air bag deployment, cabin roof liner detachment, three bent wheels, minor damage to muffler, minor body damage. Dealer checked electronics/instrument recordings and noted nothing unusual appearing, and had no knowledge of similar problems.
Main lcd screen that shows the speed of the vehicle goes black at random when I am driving and the only way to get it to come back on is to stop and turn off the vehicle and turn it back on. I was stopped by a police officer for speeding because I could not tell how fast I was going. I told him about the display and he was going to tow the vehicle because I did not have an operational speedometer. I have told chrysler about this and apparently it is a known issue and they are working on it!! These vehicles' should all be taken to the dealers and parked and not driven until the defect has been corrected and customers should be given rental cars.
I have been having multiple problems with the brakes in my 2014 jeep grand cherokee purchased brand new in may. It has a total of 1,000 miles on it, but the problems started with only 10miles. The instrument cluster immediately lights up like a christmas tree and then the check engine light remains on. The rearview mirrors move into downward facing positions while in park and while driving. This alone is a major safety hazard. The ABS brakes intermittently work and finally failed. The ABS module failed. The backup camera works intermittently and the backup warning system also is intermittently working. My car has been at the dealership every month since I have purchased it and it has currently been there for the last 2 weeks awaiting an ABS repair.
A couple of weeks after getting my 2014 jeep grand cherokee home after patiently waiting 8 weeks from the time I ordered it to pick it up, I noticed that the radio channels all had a slight static in the back ground and every station was making a popping noise every few minutes. The radio does not sound good. After taking it in for the fourth time to try and repair this problem, I was told that chrysler does not have a repair for this at this time. Along with the poor sound of the radio, a couple of times I have gone to start the vehicle and all of my pre set sirius stations were gone. This is very unacceptable to me to pay this much for a vehicle that has a major fault and chrysler and the dealership have done nothing but make me pay for rental cars while they couldn't fix the problem or give me any hope of fixing it in the future. I was told by the last dealership that I took it to that the radio is as good as it is going to get.
Started 2014 jeep gc and centre evic screen failed to turn on. Contacted chrysler 1-800 number and they had no record of known issues. Searched internet and apparently there are known issues. Went to jeep dealer and they 'had no idea' ... Have only had vehicle 2 weeks ! Have booked in vehicle with dealership. So much depends in having that radio/control unit functioning.
I've owned my '14 jeep grand cherokee limited for four months. It has now been at the dealership twice for the same issue. I turn on the jeep and all of the emergency lights go on, including the ABS, emergency brake, traction control, airbag etc. The speedometer does not work and still allows me to drive. The initial cycle tells me to service the ABS and airbags. The rear parking sensor also does not function. I was told the ABS module was faulty the first time and they replaced it with a new one. Again, I am being told that the ABS module is faulty. I have a feeling jeep has no clue what the real issue is. This is an extreme safety concern. I feel unsafe driving my family in this vehicle as I do not know if the safety controls are working properly.
I just purchased a brand new vehicle on 9/27/13. On 9/28/13 my vehicle caught fire. I first noticed it when I arrived home, smoke was coming from the front of the truck. I opened the hood and noticed fire coming from the side of the engine.
In feb. 2013 I purchased a 2013 grand jeep trail hawk edition, in span of 3 to 4 months the jeep was in the service department 6 times trying to fix issues. Jeep was unable to completely fix the problems to my satisfaction, I was given incentive to trade in for a 2014 grand jeep cherokee limited edition, which was running great until this past thursday. On thursday I started my jeep it barely would idle, I proceeded to get on the interstate which is when the vehicle started jumping up and down like I was going off road. It would suddenly change to neutral without me doing anything, it kept missing gears and barely running. I was barely able to get off the exit. When I got off the exit it would barely idle and again shifted to neutral without me doing anything. Eventually I safely made it off the exit and into a parking lot where I got it towed. The tow truck driver could barely pull it up on the trailer. When it was placed on the trailer it wouldn't stay in park, it kept trying to shift out of gear. There needs to be some type of investigation in the grand jeep cherokee models and how they are passing inspections through production line because obviously for a consumer to get two defective vehicles in 7 months is unacceptable and unbelievable.
I started my car and the entire instrument cluster would not display on the screen. I could put the car in gear and drive it, but there was no speedometer etc. I turned the car off and on, but the problem persisted for about an hour, when the display suddenly began to work.
The vehicle has been giving me trouble with lots of necessities like air conditioning shutting off and fronts light turn off on their own. On friday, september 6th 2013, I was driving to the dealership to get things fixed but while I was on my way there driving, the steering wheel just locked and the vehicle wont respond and it was running, it switched to neutro then park on its own and steering wheel locked and brakes are heavy! Miraculously and thanks god, I was not injured and the vehicle not damaged! I was in big shock and stress! I have never experienced something like that, it nearly could have been killed me or hit something or somebody or causing damage! I went to the dealership and spoke to one of the service center manager and explained what happened, they tested the vehicle and it the manager told me, this vehicle has lots of issues need to be fixed! I told them, this vehicle nearly got me killed or injured or some damage could have been happened! They gave me a cheap rental car and refer me to talk directly to the company produced the vehicle! I called on friday and they gave me a case number and told me your case will be assigned to a manager whom will contact you! I have trying since then to get a hold of anybody to help! But seems nobody seems to be taking this seriously! And I would just wonder, what if you are in the vehicle with kids or somebody of your family members or friends! Would you guys take it seriously if something bad could have been happened to me or others!? I am really scared to drive this vehicle ! Its a very serious matter, I just think about it and say: what if something bad happen to me or a damage has been done to others!? I am very stressed and depressed about it, and most importantly scared to drive this vehicle or trusting that car dealership! I can't drive this vehicle after this experience and I need help!
Similar to the federal safety agency ids#: 10533622 and 10533524. Occurrence: 5 times to date frequency: randomly speed: less than or equal to 50 MPH each time adaptive cruise control: always off, never on vehicle mileage: ~ 3,200 the car randomly applies the brakes even though there are no objects in the road (front, rear or sides) and no pending accident. Out of the five times, two of those times so hard that the anti-lock brakes activated. This is very dangerous and can cause an accident. To date no accidents, because no cars have been around when this happens. I have a family and am afraid to continue to drive or let them drive this vehicle. It has been to the dealer once for this issue and will now go in a second time because the issue was not resolved. The ntsb should really look into this issue with chrysler and either issue a recall or at a minimum issue a tsb.
Upon starting my 2014 jeep grand cherokee overland, all of the warning lights came on and remained on. This included, but was not limited to: airbags, electronic stability control, ABS brake system,check engine light, and others. The messages in the dashboard information screen indicated various failures and the need to service immediately. The rear backup camera also became non functioning. After shutting down the vehicle, waiting several minutes and then restarting, the problems continued. Out of safety concerns, I called the nearest jeep dealer and was advised they "had never heard of this" and if I wanted service that I would have to leave the vehicle there since they do not make appointments. The lights went out upon restarting again, however I am very tentative about driving it, as I do not know if these important safety systems and/or warnings have failed. This is potentially extremely dangerous and totally inexcusable in a $47,000 vehicle which is less than 6 months old. The navigation system and radio have not worked properly since I purchased the jeep. Upon calling jeep, and providing my VIN #, I was advised that it needed a "radio enhancement". Looking online, there are many complaints of this electrical safety issue, and yet two local dealers have never heard of it ? There also doesn't appear to be any apparent "fix" at this time. Hopefully the federal safety agency can look into this potentially dangerous problem.
First instance: at vehicle startup, electronic gauge cluster immediately posted "service immediately" warnings for ABS, air bags, 4x4 suspension, parksense, among others. Speedometer was not operational. Unsure if blind spot monitoring was operational. Check engine light remained on. Turning off ignition, opening doors, and waiting several minutes did not clear the issue. After waiting overnight, everything was operable. At first service visit, dealer reconfigured PCM per chrysler and returned vehicle. Second instance: approximately two weeks later, the above issue recurred. We could not make it to the dealer and had to drive the vehicle in this condition. A few days later, the issue recurred once more. This time, we were able to drive it to dealer. While service was closed, we asked someone to verify the condition and download codes. We contacted jeep customer care and was assigned a case manager. At service visit, the dealer stated they were unaware of this ever happening, and I told them I had seen several cases on jeep internet forums of an ABS module being replaced. After speaking with jeep, dealer installed new ABS module. Also, we were given a rental chrysler 300c for one day during this visit, and it failed to start the morning we had it due to an apparent electrical issue and had to be towed from our garage. Just two weeks after the jeep had the ABS module replaced, we have yet to see recurrence. However, when I asked chrysler case manager if all systems displayed as needing service during this issue were truly mechanically working or not, she said they "probably" were. When I questioned that response, she stated the best thing to do would be to pull over and have vehicle towed if it happened again. She would not confirm that other vehicles had a similar issue or if the ABS module fix was successful in those cases.
When I turned my vehicle on this morning the instrument cluster showed warning lights for the engine, emergency brake, airbags, ABS and electronic stability control. I also got separate messages saying to have the airbags, ABS and electronic stability control checked. The speedometer would not work when I started driving nor would the odometer. Although it doesn't appear that there is anything actually wrong with the car, this is obviously a safety hazard since I cannot tell what speed I am driving at. Will be bringing the car in to the dealer to get the issue sorted, but wanted to file a complaint in the hopes that a recall occurs (it appears as though I am not the first person this has happened to).
When using the remote start... The car does turn on. However, it doesn't remember settings or adjust inside options (heated seats, steering wheel, defrosters) in the summer the A/C doesn't trn on. When I open the door that's when the settings turn on. System is not running as designed.
Vehicle stalled at a stop light. The instrument panel registered neutral, but the gear shift was in drive, with the engine off. The gear shift was unable to shift. Car stalled t red light. ..updated 08/19/13 *bf the vehicle started 15-20 minutes later. The vehicle stalled again six days later. The vehicle was unable to diagnose the problem. Updated 08/27/13
On 8-1-2013 our 2 week old new 2014 jeep grand cherokee when started the instrument cluster would not come on and stayed black. I restarted the jeep and the cluster came on. Then on 8-8-2013 the same thing happened again the instrument cluster went black and stayed off for over fifteen minutes. This is a major safety issue and I am concerned for my wife and daughters safety. I filed a complaint with chrysler yesterday and am calling the dealership today to see what can be done. I just wanted to make a record of this with you as I see online that this is a growing problem .
Car stalled during a right turn. The instrument panel registered neutral, but the gear shift was in drive, with the engine off. The dealer was unable to find a problem. ..updated 08/19/13
Issues to date: these issues are not dependent on which key fob is present or which memory setting is pushed. It happens on all memory and personalization settings. --the collision warning and adaptive cruise randomly say they are active or inactive.. Sometimes they don't do anything. When clicking the check box for near or far, sometimes it will "uncheck" while you are watching it. Sometimes you can click far, then it moves to near all on its own. --randomly the check marks for other various customizations disappear. Randomly they reappear. --nav/radio randomly reboots. This occurs in park, and while driving at all speeds --nav has completely lost me and put me in the middle of a large body of water (have picture) --AC doesn't come on when vehicle is remotely started. It was set to auto and 74 when the vehicle was shut off. --radio settings don't change when you push for occupant one or two-- then again sometimes it changes just because --xm service sometimes takes 30 seconds or more to load.. Even when sitting in a wal-mart parking lot. Whiles it's loading the reverse camera doesn't activate. -- gotten two vehicle needs service 911 messages. One just for service the second time for phone not working (have picture of this screen) --on second message I had the vehicle call uconnect assist. The vehicle called... My phone was not linked to it. The girl on the other end hung up on me after I refused to provide my VIN which the vehicles center console says it sent. I have been working with the local dealership. They replaced the center console/nav unit yesterday and nothing changed.
While traveling at high speed or low speed for no reason vehicles gear shifter selects neutral on its own. Also problems with vehicle instruments display, displaying various faults with vehicle. After vehicle comes to a stop and vehicle restarted problem disappears then reappears a short time later. Now taken back to dealer for them to repair vehicle. Still waiting after two weeks for chrysler to repair/supply new parts.
Tl* the contact owns a 2014 jeep grand wagoneer. The contact stated that when he started the vehicle the radio automatically came on. The vehicle was taken to a dealer for diagnosis and the contact was informed that the vehicle was designed to do just that. The manufacturer was notified and also stated the vehicle was designed to function in that capacity. The vehicle was not repaired. The failure mileage was 15 and the current mileage was 300.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated while driving approximately 35 MPH the speed odometer failed to function. In addition, the entire instrument panel warning indicators illuminated continuously. The vehicle was maneuvered onto the emergency lane and turned off. After waiting ten minutes, the vehicle was turned on and the failure recurred. The vehicle was currently at the dealer for diagnosis. The manufacturer was not notified of the problem. The approximate failure mileage was 2,345.
Instrument cluster went out while driving. This included the speedometer, fuel gauge, RPM. And engine temperature gauge. I had no idea the speed in which I was driving. I have had the car for 10 days. I was heading in the same direction as the dealership when this occurred. Drove it right there and made sure they saw it was not working before taking and turning the vehicle off and on. The dealership said it needed a new instrument cluster and it would be 3 to 5 days to get the part. The dealer tried to get me to take the vehicle and bring it back when the part came in since the instrument cluster came back on. I told them I did not feel safe doing that. The dealership ending up giving me a rental car.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the instrument panel would sporadically power off and reboot independently. The vehicle was taken to the dealer, who removed the battery cable for 10 minutes before reconnecting. There were no repairs made to the vehicle. The exact cause of the failure was unknown however, the failure recurred. The failure was not reported to the manufacturer. The failure mileage was 29. The current mileage was 233.
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