While approaching a intersection, the vehicles engine stalled. The vehicle shifted itself into neutral. The loss of power in neutral resulted in a loss of power steering and power braking. The vehicle had diminished controls in traffic with 3 occupants. (2 adults, 1 infant.) Vehicle was stopped using emergency brake in turn lane. Local police were required to use push bar to move vehicle due to blocking traffic. No warning or lights on dash prior to failure. Vehicle pushed to dealership. Dealership diagnosed part failure consistent with open recall. No solution from manufacturer.
2014 Jeep Grand Cherokee engine complaints
Page 5 of 16: complaints 101 to 130 of 449, newest first, as owners wrote them.
My vehicle has 2 recalls on faulty parts that can cause catastrophic failure. There are no replacement parts or repairs available to owners of these cars. FCA US should have offered loaner vehicles to owners a long time ago. Instead, they indicate that they will give loaner cars once the Grand Cherokee breaks down or crashes as a result of the faulty parts. This is not acceptable. I now have a vehicle that I paid over $47,000 for that is useless and worthless - I cannot drive it knowing it could have an "unexpected loss of motive power" and I cannot sell it with 2 serious unrepairable recalls. FCA US needs to be forced to offer loaner vehicles or buy these Grand Cherokees back from owners at a fair price.
Jeep Grand Cherokee Engine Failure and Lack of Accountability by the Manufacturer I am writing to bring to your attention a distressing situation regarding the Jeep Grand Cherokee and its e$th ongine issues. I have been experiencing an ongoing nightmare with my vehicle, which was supposed to be covered by a 100,000-mile engine warranty. However, after only 8,000 miles, the engine suffered a catastrophic failure, and Jeep has chosen not to take responsibility for the problem. It is evident that this engine has a significant factory defect, as my research has revealed numerous cases of the same issue. Many owners have faced similar engine failures, and it is disheartening to see that Jeep has not acknowledged this widespread problem. Compounding the issue is the lack of available spare parts for the necessary repairs. As a result, my vehicle has become inoperable, leaving me with a substantial financial burden and an unusable car. I am writing to the federal safety agency with the hope that you can investigate this matter further. The safety and well-being of consumers are at stake, and it is crucial to address this issue promptly and thoroughly to prevent further incidents and ensure accountability from the manufacturer. I kindly request that the federal safety agency launches an inquiry into the Jeep Grand Cherokee's engine problems, assesses the extent of the defects, and holds Jeep accountable for their failure to address these issues appropriately. Your support in rectifying this matter would be greatly appreciated by the affected owners and the wider community. Please do not hesitate to contact me should you require any additional information regarding my case. I look forward to your prompt response and assistance in resolving this troubling situation. Thank you for your attention to this matter. Sincerely, Luis Garcia
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) and the federal safety agency Campaign Number: 23V411000 (Engine and Engine Cooling) also however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available. The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) and the federal safety agency Campaign Number: 23V411000 (Engine and Engine Cooling) also however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes,but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.
Car has randomly turned off and not turned on. Jeep has had car for over 3 months, charged me over $4K and has yet to find a solution
The left bank intake camshaft and roller rockers have failed. It has cause the check engine light to come on and go off reading a misfire in cylinder 2. After costly repairs to coil packs and plugs, Chrysler is now going to replace with a cost of $1,900.00. This is the same issue in the 2013 Jeep that Chrysler extended the warranty on and won’t do it now on this year model.
I was drive on the highway
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Numbers: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available. The contact stated that they paid for the repairs due to the failure.
My 2014 jeep cheroke limited stopped working without any prior warning. I was driving on the highway with my company children. I was going at a speed of 65 miles per hour, when it began to fail in a life, first I noticed the air conditioning stopped working, then I slowed down and stopped accelerating, I noticed that the speed changes suddenly began to change from Drive ( D) to neutral (N), and I got a picture on the dash saying I needed to check my transmission. So what I wanted was to get off the road because I was afraid that my three children were with me and I was afraid that something bad would happen, but the bad thing is that I couldn't stop, because there wasn't enough and safe space where I could stop the truck. and many cars came behind me. So I went about a half mile and was able to get off the road. It was when my truck stopped hard and put itself in Neutral (N) and didn't want to go any further. The air conditioning did not want to work either. When I got off and checked it, I noticed that my truck had oil in the back. So all I thought of was calling my husband and he went to the place where we were to pick us up. The weirdest thing that happened to me was that I never had any warning on the dash before until it started to go bad that day. My husband had checked the truck out because I was going out of state. He always did the corresponding checkups and oil changes because that is the truck that we used for my children and I. The next day we returned for the truck and took it in a trailer to the mechanic to find out what had happened and he said that the transmission did not work, that that happens in these 2014 trucks. My question is what can I do? I want to fix my truck because it's the one I take my kids to school in but I'm afraid it's going to break down again. I began to investigate further and saw that I am not the only one to whom this has happened. Even a co-worker of my husband's went through the same situation as me.
This recall, campaign number 22V‑406, has been open for 13 months at this point. How long is it acceptable to still be waiting on parts and a plan from Stellantis to address a potential safety issue that warranted a recall.
Jeep shifts into neutral while driving and Jeep also loses power while driving on the highway! The check engine light would come on and then go off, and stay off. Transmission or Engine possibly.
The outstanding recalls have not be addressed despite one of them being over a year old at this time. The V46 High Pressure Fuel Pump issue is particularly worrying as not only does this pump failure result in a dangerous situation on the road but can also cause tens of thousands of dollars in engine damage as a result. The recall was issued more than one year ago and no remedy yet exists. This is not acceptable timeline. FCA & Stellantis need to either find a remedy of purchase these vehicles back at a fair price immediately as many of us are afraid to drive them with our families.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the lifters needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 52,000.
Codes P06DD, P0456, P0306. mechanic said new motor is needed as there is a bad lifter, losing oil pressure and other issues. i have 133000 miles on my car. after further research, many other people with the Pentastar V6 engine have the same issues. a lawsuit was filed previously.
The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
The oil cooler is made from an inferior material resulting in warpage and leakage. That leakage happens prematurely and poses a fire risk from oil leaking from the top side of the engine onto the components below, including but not limited to the exhaust manifold. The component is currently being replaced by the dealer due to catastrophic failure, resulting in oil and coolant mixing. I have found multiple forums that discuss this topic and have not been as lucky as I to have found it early. There were no warnings, no discernable puddle of oil under the vehicle, just an oil trail down the rear of the engine that is not immediately discoverable. The dealer knew to look for this as it is a common failure that could have larger consequences and Jeep should be held responsible for the inferior material selection that warps due to the higher temperatures an engine faces.
My cam failed after lifter got stuck at 65k miles, dealership repairs went bad after the first repair attempt they covered. I drove the jeep 19 miles after I bought it.. Then the low oil pressure light came on as the engine locked up. Was at dealer 6 weeks but it was not repaired correctly before i picked it up. On the way home from dealer oil pressure light came on half a sec before the engine seized up. I had to walk 5 miles and get a row truck from my work. 14 days to repair it after I purchased a new mopar long block. Dealer installed in 2 days. Cam lobs where gone and oil was almost magnetic due to camshaft lifter contact. I live in Michigan and i was half tempted to drive to fca in auburn hills just to show them 4 identical camshaft lifter failures I have seen in 3 years from friends and customers. I will probably have to file a lawsuit to recoup some if not all of the last repair cost. Old engine was dealership served at 3 to 4k miles religiously and it still failed. My jeep is ok now after paying for new engine before i even drove it home once. 2 months and $38k plus a few thousand in repairs all due to a shady dealership named Feldman automotive group.I don't think this is morally correct on any level. Makes me sick to pay 40k for the 2014 jeep grand cherokee srt used with low miles and tons more in repairs the first 29 miles. 2 months of hell. plus it ruined my financial stability. Why doesn't the dealership warranty a repair they did before a sale if it fails the same day. Something need to rectify my financial loss before I snap thinking about it 24-7. Feldman automotive group should of covered second repair attempt as first was unsuccessful.
Unknown
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the dealer after receiving notification of the federal safety agency Campaign Number: 20V699000 (Engine and Engine Cooling) and the recall repair was performed. Shortly after the check engine light had illuminated. The contact took the vehicle to the dealer and was informed that the exhaust gas recirculation (EGR) valve had failed. The contact was informed that the exhaust was leaking into the engine and seeping into the cabin of the vehicle. The contact was informed that the failure was related to the recall repair; however, the dealer was unable to provide another repair free of charge. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 235,000.
the vehicle is beginning to choke when accelerating - loss of power is noticed. the engine light is on. This recall was issued in June of 2022. here we are almost a year later, and there are still no parts for repair?? Why?
Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage. 05/29/2023 (UPDATE) The issue was corrected with the installation of a new battery. Although the battery (2.5 years old) was indicating good voltage levels during testing, it would dip below 9v while driving. As explained by the Jeep dealer mechanic, this was causing the vehicle to immediately shut down, lock steering, and abruptly halt. I believe it’s still a safety issue. If I had been on the freeway, it would have likely created a serious danger to anyone unable to stop, or maneuver, in time.
I have to keep replacing my engine oil housing filter. I do believe I was sold a faulty engine from Carvana after I was told it was inspected thoroughly. The car isn't even at 70,000 and I've had more repairs on it than I could imagine. The engine light keeps coming on and if I have to replace the entire engine that will be up to 10,000.
Safety recall does not have parts available to fix. Vehicle may stop running unexpectedly. My car stopped running in December and has fragments of the engine. I’m not sure if it is related to this recall or not. My car’s engine is being replaced right now by the dealer, under warranty, but I cannot trade it in for what it is worth because of this outstanding safety recall.
The engine had smoke coming from under the hood, the technician said the PVC hose was disconnected. I had just picked my jeep up after a year of being at the dealership consecutively and got carbon monoxide poisoning, had to go to my doctor and the emergency room. https://www.jeepgarage.org/threads/2014-wk2-ecodiesel-occasional-smoke-from-under-or-engine-compartment.232597/
My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the ‘March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don’t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the “PVC” hose was disconnected. I didn’t know what that was, I left the jeep there. I didn’t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn’t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I’m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I’ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact stated that after he disconnected and reconnected the battery cable, the vehicle was able to be restarted, and operated normally. The vehicle was taken to the dealer to be diagnosed. The mechanic found no failure with the vehicle. The manufacturer was not contacted. The failure mileage was 114,000.
My car shifted to neutral and while I was driving
Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the water in fuel system message was displayed. The contact stated that the fuel gauge displayed conflicting fuel levels. While driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who cleaned the fuel tank. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 146,000. VIN tool confirms parts not available.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history