The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral (N). There were no warning lights illuminated. The contact stated that the failure occurred on several occasions and at each occurrence, he waited approximately five minutes in order to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve had failed and needed to be replaced. The part was replaced, however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,825.
2014 Jeep Grand Cherokee transmission complaints
Page 4 of 17: complaints 71 to 100 of 477, newest first, as owners wrote them.
I was driving and pressed on the gas to go and my car shifted into neutral and wouldn't let me go. I almost got hit by a truck due to this. Luckily he swerved to avoid me. Also my seat belt pulls out but won't retract on passenger side door.
Reluctor wheel / toner wheel is poorly designed and causes the vehicle to go into limp mode when part fails. Manufacture is already aware that the magnet strip can detach and chip as a recall has already been placed. HOWEVER, the fix was NOT to replace the part but update the software so vehicle would not stall. For some reason I was told my particle vehicle was not part of the recall for software update. When my toner wheel went bad it left me in an unsafe situation where I was turning onto a highway and with NO warning my vehicle went into limp mode with vehicles approaching at high speed. I was only able to get up to 15mph in limp mode almost causing a crash as I tried to move over to the shoulder. Limp mode is an UNSAFE practice especially with NO warnings. I would rather take my chances of wrecking additional parts on my vehicle than to have my vehicle go into limp mode on a highway which could lead to a serious crash. The recall 20V‑475 should be to REPLACE the tone wheel completely and a recall should be done to prevent a vehicle from going into limp mode without any warnings.
Transmission jerking and slipping until I reach 38mph. Unsafe on roadways feels like being hit from behind. Scary
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at approximately 80 MPH, the rear passenger’s side tire detached from the vehicle. The contact stated that the ABS warning light was illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that due to corrosion, the brake assembly and the drive axle housing needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 134,505.
In 2022 our 2014 grand jeep cherokee Pentastar oil filter housing cracked leaking oil and mixing with the coolant.While driving both levels became dangerously low and there was a burning smell. It is now 2023 and our 2015 jeep wrangler just had the exact same issue with the Pentastar oil filter housing crack and oil leaking to dangerous levels. This is a known issue with Jeep, why are there no safety recalls ??
While driving vehicle it doesn't matter if it is highway speeds or street speeds , transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue , glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light , been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.
*the federal safety agency Please Help* I purchased my 2014 Jeep Grand Cherokee brand new in June 2014 from a FCA authorized dealership. I have meticulously maintained, gently driven, and greatly cared for this Jeep since day one. Have only ever had the Jeep serviced at the FCA authorized dealership where I purchased. I have followed and complied with all Jeep manufacturer service recommendations since day one. At 115,000 miles, I am currently experiencing a loud ticking noise resulting from failed rocker arms and failed lifters. These failed rocker arms and lifters will result in complete and catastrophic engine failure. I am also experiencing significant engine oil leaking coming from a failed oil cooler. The Mopar oil cooler in this 3.6 Pentastar engine is made of plastic, and is highly susceptible to failure. I have talked to multiple ASE Certified Mechanics that both issues I am currently experiencing are extremely common amongst these 3.6 Liter Pentastar V6 24 Valve VVT engines. I feel very unsafe as the owner and operator of this Jeep Grand Cherokee, and have lost all confidence as it relates to the safety and reliability of this vehicle. If the vehicle cannot provide reliable and safe transportation, that completely eliminates all safety as a driver and for all passengers of this vehicle. *the federal safety agency* Please help the owners of the vehicles with these engines with appropriate recalls and procedures to ensure the safety of our vehicles. Thank you.
The Jeep will just get locked in either 1st or 5th gear. Which has almost caused me to wreck multiple times. From doing my own research I understand that is has been a problem with 2014-2015 year jeeps. I find it very disappointing that nothing has been done to recall these vehicles in order to have the issues resolved.
The car just stalled in the middle of the road on a busy street with the information 4wd drive temporarily unavailable till service. There was no prior warning, the car has around 80K miles and has been taken care of regularly with no outsanding calls or other maintenance. Checking the resources available, the reliability on this car seems pretty low with many know transmission issues. I had the car towed to the dealer and they are wanting to fix 1. valve body and connector to pan, 2. dtcm and broken engine and trans mount. A few weeks back the drivers side seat belt stopped retracting (the dealer said they would fix that). The car just stalling with no prior notification or issues added to which the car belt retracting happened on a busy street and very well could have happened in the freeway causing safety and security issues for this and other vehicles on the road. There are innumerable cases of transmissions reports and issues for this vehicle, most of those fixed earlier on during the warranty might just seemed to happened a little bit later. It is a disaster waiting to happen with other vehicle owners if not addressed proactively in my humble opinion, I was relatively lucky to have happened without an incident but it could have been worse. Please need your help in addressing this safety issue asap.
First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.
Computer system on dash started flashing & going out while driving telling me to turn engine off engage in park is disabled . Would let me shift gears making loud noise in engine
Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I’ve had nothing but “check engine” light codes in since the first patch in 2016 that they didn’t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the” high pressure fuel pump now. The dealerships are saying the failures aren’t due to their negligence and are causing consumers to deal with costly repairs that’s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don’t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.
Driving 20-25 MPH, Stopped at a stop sign. Accelerated , then all instrument panel lights started flashing ,then went out of gear. I let off accelerator , then re-accelerated. Got the car home, a short distance. Was not able to put SUV into park. Engaged parking brake. Hours later started car up and was able to place into Park mode. Engine light stays on now.
Something is wrong with 2speed transfer case
This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.
the transmission will drop in gear from 8th to 4th will have to pull over and turn car off then on will reset works fine in manual but in automatic itll shift on its own
I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn’t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 30 MPH, the vehicle started to lurch forward as if the contact had suddenly depressed the accelerator pedal. The contact stated that the 4WD and check engine warning lights were illuminated. The contact pulled off to the side of the road turned off and restarted the vehicle and the vehicle drove normally. The contact stated that the failure of lurching forward became an ongoing failure. Additionally, the contact stated that the vehicle would lurch forward when shifted into park(P). The contact drove the vehicle to an independent mechanic who diagnosed that the gear box needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the powertrain failed and the vehicle stalled. The contact pulled over safely and waited for approximately 5 minutes before restarting and driving to a local mechanic. The check engine warning light was illuminated. The vehicle was diagnosed with powertrain failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
The breaka locked up and i went to go around so i wouldnt hit the person in front of me. When i did the front axle cv joint totally snapped off the passenger side that hold the tire on. And i couldnt steer or anything
Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while moving off from a stop sign, the vehicle inadvertently shifted into neutral and the vehicle stopped independently. The gear shifter showed neutral on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to park the vehicle, the transmission failed to shift into PARK. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer nor repaired. The contact referenced the federal safety agency Campaign Number: 16V240000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.
When shifting into park, the shifter is not moving into park without pushing the shifter several times up to get it into park. Also when slowing down to come to a stop the transmission is jarring into lesser gears cause the jeep to jerk, causing whiplash and making loud sound hard to describe. It’s not doing it all the time but when it does it’s like you have been rear ended.
While driving on the freeway at normal speed limit the vehicle has on 2 separate occasions gone into neutral without the driver touching anything. we have taken the vehicle in twice to dealership who have tried to replicate the symptom. They have kept and driven car on multiple occasions with no success . They tell us they cannot fix the problem without a code if they cannot find it. i have called jeep customer service multiple times and they filed a case number but refuse to get back to me when i leave messages. Jeep Cherokee model 2014 had 81000 recalls for a transmission software issue but not the Grand Cherokee model. This vehicle is clearly very dangerous to drive and my son who was driving nearly had a very serious accident when this happened. What am i to do. i cannot let anyone drive this vehicle . Jeep are not interested in helping the dealership get to the bottom of this issue. i cannot sell the vehicle knowing there is a critical issue with the safety of the vehicle and if someone buys it and gets hurt or killed i probably have a liability. The dealership keeps trying to find it but it may not happen again for weeks or months, like looking for a needle in a haystack. case number with Jeep is 81105546 Please help i am at a loss what to do. We have not used the vehicle since the last incident
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while traveling at highway speeds, the vehicle would stall and jerk upon the depression of the accelerator as the FCM and check engine warning lights would illuminate the instrument. The contact stated that he would be forced to pull over and restart the vehicle to resume normal driving. The contact also stated that while at a stop, the vehicle stalled as he depresses the accelerator to the floorboard. Due to the failure, another vehicle rear-ended him at a low rate of speed. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene; however, the vehicle had sustained rear-end damage. The dealer was notified of the failure and was informed to bring in the vehicle for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. Consumer stated transmission gets stuck in eighth gear. Vehicle stopped in the middle of the freeway had to put it in park and restart to move, happened dozen of times.
Purchased vehicle in 2014 and from the start Vehicle occasionally fails to increase speed when acceleration is increased. Under 30000 miles vehicle lost power moving at very low speed. Problem diagnosed at Arrigo Sawgrass as Powertrain Control Module failure. It is a risk if vehicle not responding to increased speed when needed. My research indicates that thousands of 2014 Jeep Grand Cherokees in an Australian Batch were recalled for Powertrain Control Module Fault and the failure of my vehicle under 30000 miles seems to match with these recalls and should be carefully looked at for possible recall as well
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was stationary, the vehicle stalled without warning. The contact stated that the check engine warning lights were illuminated. The vehicle was towed to a local dealer and it was diagnosed with needing the PCM replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they would cover a portion of the repair cost. The failure mileage was approximately 29,000.
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