My cars windshield wipers suddenly turned on and would not turn off. Even after turning the car off and turning it back on they would still not turn off. I took it into the dealership I bought it from and they told me that the switch and motor would need to be replaced. I know this has been an issue with several other owners of this vehicle as I have researched it extensively. There have been several electrical problems with the car and I believe this is another issue.
2014 Jeep Grand Cherokee visibility complaints
Page 2 of 3: complaints 11 to 40 of 49, newest first, as owners wrote them.
The "service gear shift" warning has appeared while the car is in motion (6 times) and while parked (1time) and the transmission feels like it is starting to slip and will gear down while driving. The next thing that occurs is the wipers will start on their own and can not be turned off. After the wipers are triggered then the next message will say "until you reach a desired location you may not be able to shift again until serviced". Next another random message will appear and then the screen will go blank. This includes all digital functions of the dash. Such as speedometer, fuel gauge, tachometer, etc. Service engine warning lights are the only thing that will appear. The last time this happened on aug. 2, 2019 the car would not allow me to shift into park or turn the car off. I had to put on the emergency brake and get under the hood where the fuse panel is located and pull the ignition fuse to disable the car. We have officially been to byers chrysler llc. 7 times and have an ongoing communication case with a corporate jeep care associate. We have mutiple videos that can be seen of the actions of the car. Three times the car has been returned to us with nothing done except clearing the error codes it generates while this occurs. It is unsafe to drive and is now at the point where it will not safely park and turn off. The image I am including states the the car should be shut off to engage park but it will not allow me to this. I have to pull the fuse while the car is still in gear and running with the parking brake on. This is as unsafe as it can get and there is no clue why this is happening. We have currently spent $1600 to fix the problem and have had no remedy.
Our jeep grand cherokee was sitting in our closed garage for several hours. When we went into our garage we noticed the rear window had exploded out and there was glass everywhere. The window is shattered everywhere even on the edges. It spontaneously exploded on its own. No one was driving or in it at the time.
Windsheild cowl ripples and allows air flow during driving. While driving windsheild has load wind noise from the lower seal of windsheild
Tl* the contact owns a 2014 jeep grand cherokee. While driving 60 MPH, there was a loud explosion as the sun roof exploded without warning. Glass fell onto the contact's head, but there were no injuries. The contact coasted the vehicle to the side of the road to secure the sun roof before continuing to drive. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,214.
I have a problem with the left front mirror it gives me a problem seeing traffic coming from the left when I stop the mirror is right in my line of sight I must lean forward to get a better view the mirror is too high.
Tl* the contact owns a 2014 jeep grand cherokee. While entering the vehicle through the driver's door, the rear hatch window exploded without warning or impact. There were no injuries. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 80,406.
The driver's side mirror and windshield column create an 18 inch blind spot. And, the mirror is so tall it is almost impossible for a 5'6" driver to see over it. There is no seat height adjustment. The blind spot makes it very unsafe to make left turns. I have had a few close calls and last week it caused a minor fender bender. I was turning left on a residential street in pagosa springs, co. Because of the blind spot, I did not see the car coming up to a stop sign. The jeep grand cherokee mirror design is dangerous.
The rear backup camera has become defective as condensation has gotten into it. Replacement is needed but this is clearly something that should be covered under a recall. The camera is very blurry and you cannot see things in focus as you are babbling up the vehicle. This presents a definitive safety hazard.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the windshield wipers only functioned on the highest setting. In addition, when the wipers were not activated, they would stop immediately in the position they were in at the time of use. Providence auto (804 lancaster pike quarryville, pa) confirmed the failure and stated that the multi-switch was defective and needed to be replaced. The contact referenced the federal safety agency campaign number: 15v509000 (visibility); however, the vehicle was not included in the recall. The contact was referred to the federal safety agency to inquire about why the vehicle was not included. That manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
The sunroof tempered glass spontaneously exploded shattering glass down on the driver while driving on a the freeway at 65 MPH. There were no bridges and it was light traffic. Driver was in shock and almost crashed. Car interior is filled with glass. There are no marks on car to indicate a foreign object caused the glass to shatter.
Leather dash coming unglued with the adhesive jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.
Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked, there was puddle of fluid under the vehicle. The vehicle was taken to the dealer where it was diagnosed that the condenser leaked. The condenser, air conditioner, and transmission fluid needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
The driver's side mirror obstructs objects on the left forward side of the vehicle. The position of the mirror is too high and too large, therefore blocking the range of vision on the left forward side of vehicle. I'm of average height (5 ft, 8in), and have attempted to correct this issue by raising the seat very high. Unfortunately, I'm having the same issue. The issue is particularly bad in urban/city driving. It completely blocks out pedestrians in crosswalks while making left turns. This has caused numerous issues, and in one case, almost striking a pedestrian. I never saw them, my passenger alerted me.
My vehicle is experiencing the exact problem addressed in the federal safety agency reference #14v636000. I was not notified of this recall because my vehicle was manufactured in 07/13 which is outside of the recall period. I believe that my vehicle should be included in this recall. It comes on suddenly and is dangerous to drive.
I see double light sources out my front windshield. This occurs both in the daytime and intensifies at night. This effect is called ghosting and originally I thought my eyesight was going bad so I went to an eye specialist where they said my vision is near perfect. This double light effect goes away in other vehicles such as the wrangler, most likely has something to do with the windshield thickness and angle. This double light is extremely distracting at night and dangerous, also this creates headaches and driver fatigue due to trying to always focus on objects. Jeep customer care said that my windshield is out of its 1 year warranty period, however I've had this issue for awhile now, even most likely within the 1 year period. To test if a windshield replacement would fix the ghosting issue, I sat in a brand new 2016 grand cherokee on a dealer lot and it has the exact same ghosting issue. The ghosting problem is a safety concern and should be investigated, or at least driven to have some mitigation to protect the safety of drivers/passengers. Technologies exist that can eliminate the ghosting effects and also changing the glass thickness/material can eliminate this issue. Jeep customer care has not expressed interest in having chrysler assess the problem or even look into it. Chrysler customer care said engineers do not make service visits to dealerships to investigate issues.
The leather on my dashboard is coming loose and I'm concerned that it will block my windshield defrosters and create a safety issue with visibility.
Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked, the rear window exploded independently. The vehicle was taken to the dealer where it was diagnosed that the rear window needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,300. The VIN was unavailable.
On 1/11/2016 after a got into my grand cherokee in grand rapids winter with temp 12 f. I noticed what like streaks on the front windshield, initially I thought it's streaks of ice that did not go away even when flushed by wipers, and while I was driving I was hearing cracking sound and more of these line appearing on the windshield in different locations. Next day I have taken these to the agent but the service man stated that these are only scratches and can not be cracking and tried to doubt my story. The jeep was less than 16 months since we leased it from the dealer.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at 70 MPH, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of the federal safety agency campaign numbers: 15v041000 (air bags) 15v509000, (visibility) and 15v461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 11,500. Parts distribution disconnect. Updated 04/29/16*lj
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the gear shift switched to different gears independently without warning. The vehicle was taken to the dealer where it was diagnosed that the vehicle operated as designed. In addition, in rainy weather, the defrost system failed to operate. The vehicle was taken to the dealer where the technician informed the contact to set the system inside to the same temperature outside. The manufacturer was not notified of the failure. The failure mileage was 100.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at 40 MPH, there was a complete loss of power. The failure occurred on two occasions. The vehicle was taken to the dealer but was unable to be diagnosed. The contact mentioned that the vehicle had the transmission replaced prior to the failure. The contact received notification of the federal safety agency campaign numbers: 15v393000(structure) and 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 48,000. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Hvac system not working correctly; system cycles off/on rapidly and unable to maintain desire internal temperature of jeep. Has been taken to jeep dealer twice in 3 weeks without having situation fixed. Jeep service manager states "we know of issue, have no repair at this time, but not considered an official problem by chrysler at this time". I am left with a brand new jeep that has a malfunctioning A/C and heater which can't be repaired and will not be replaced by dealer. I am in a very difficult position, please help.
I received a sun visor warning recall in the mail on my 2014 jeep grand cherokee in september (recall p36 / the federal safety agency 14v‑391). The recall advised that I should contact the dealer after september 15 2014. I called fullerton jeep in nj on friday october 3. I was told that they would order the part and call me within three weeks when it arrived. I called to follow-up 3 weeks later on friday oct 24. I was told the part was not in and they could not advise on when it would arrive. I was told they would call me when it arrived. It is now thurs nov 13 and I have not heard from the dealer. It is incredibly concerning to receive a notification in the mail in september and 9 weeks later be unable to have it repaired. This seems unacceptable.
Sitting in parking lot with air conditioner on & suddenly AC started blowing hot air. Climate control automatically turned itself off. When I turned it to max AC it blew cold air. Then I returned it back to AC and it blew cold air again. Approximately 2 weeks later, MPH at 60, same thing happened. When I took it in for service, technician explained it as coils freezing up because of humidity. No action was performed.
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