Cylinder 3 misfire keeps popping up. Went to 2 mechanics to get it fixed. Replaced the coil and spark plugs. Got it checked again said it's fine and nothings wrong but it keeps misfiring.
2015 Jeep Grand Cherokee driver assistance complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the backup camera was malfunctioning. The contact had been to two unknown dealers, but the failure could not be repaired. The dealers predicted that there may be a recall issued in december of 2019. The manufacturer was not contacted. The failure mileage was 34,000.
Coming out of a tunnel, wet surface, slight turn, and the automatic braking system known as traction control locked brakes and steering up on it's own causing car to hydro plane into a curb and a wall. I had no control but if I did I could have controlled the car and prevent the crash.
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the back-up camera was faulty. The screen remained black and the contact could not see when attempting to reverse. Also, the side mirrors turned down automatically and the contact could not see from any angle while reversing. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 53,800. The VIN was unknown.
Vehicle keep jumping from reverse to parking,sometimes when I im trying to park.
I have reported a problem on january 7, 2019 about the vehicle lcd display failed to light up when I starting my 2015 jeep grand cherokee in some occasion. And later have identified some more problems. The GPS no longer works, it is turning around at an irrelevant position when I am driving on the road, and the display frequently pups up a warning of 'vehicle phone requires service, please contact your dealer.' as the attached photo. With an appointment, I bring back my car to the dealer this morning (1/28/2019), it doesn't been fixed at the end of the day, nor does it been able to return to the state before callback service, not event been able to rollback to the state as I hand over it in the morning. The uconnect system no longer exist on my vehicle , and could not reinstalled without radio system hardware being replaced with a new one, for which I need to pay $890.37 as I been informed officially during the service. I am very frustrated, as my car was very lightly used (only 33kmiles) and does not have any problems before the recall service, and got three uconnect issues just after the recall service, and then in the attempt to fixing these tree issues in the service department of the dealer, the control device was physically destroyed even the uconnect system no longer been able to reinstalled . I am not the person that irrationally denying the wear and tear of vehicle hardware, but what the hell of the purpose of the recall service? And why should I responsible for all the consequence of the recall service that never exist before?
I have put my jeep grand cherokee for a recall service (mfgr campaign#: cdjr s27, cdjr u65) recently, in which I been told by the service person that only software ware been updated for this recall service. Since then, the lcd display screen will not start to light up in some occasion when I turn on my car, the screen does not response for any touch at this movement, and it eventually light up after 3-5minutes and turns up the display to the normal. This problem happens every other days, and makes me very hesitate to backup my car whenever it happens, as I get used of the backup camera on the car. The problem never exist before the recent recall service. In the normal way, the screen shows the booting up display whenever I starts up my car, but now, for some occasion, the screen keeps in dead for 3-5 minutes after the engine has been start up.
The vehicle would not start. It has a push button ignition switch start. It locked up and it could not be towed because the tow truck driver could not get it in natural to move it. I was stranded for 12 hours with nothing to eat or drink before I got help. All electrical systems shut down and I was alone in a very bad area at the time. Unless the vehicle started it would do nothing and could not be towed. Jeep needs a recall on this very unsafe system. They should be made put in an override switch or be able to start the vehicle with a key. I am 76 years old and I was going to start on a 500 mile trip that day. Very good thing it happen when it did. The vehicle would have been dead along the road with no help. All push button starts need a backup to get out of this safety hazard. I unlocked the door get in and pushed the start button and nothing. All kind of lights lit up on the instrument panel and displayed a lot of things that would not work. The transmission would not go in or out of gear.
Hi my sifter service light is on as well all the gears light to I have no way upload a pitucer
Vehicle's forward collision warning (fcw) system activated a brake! Alert with no hazard present. Driver information center keeps displaying message indicating acc (active cruise control)/fcw system not available off & on. Vehicle was in motion at the time of the false alert.
Crash mitigation system misreads input. Goes off at wrong time or does not respond when needed. System responds irradically.
Tl* the contact owns a 2015 jeep grand cherokee. The contact observed that the forward collision warning sensor failed without warning. The vehicle was taken to the dealer on two occasions. The first time it was diagnosed that the main sensor failed and needed to be replaced. The sensor was repaired, but the failure recurred. After the second failure, it was diagnosed that the radio failed and needed to be repaired due to it being the brain of the system. The radio was replaced, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
Forward collision warning system with brake mitigation continues to engage intermittently on its own. This is not to be taken lightly. The forward collision warning with brake mitigation engages intermittently, out of the blue, when there is no need. Meaning; I'll be driving along . . . No cars or objects in front of me, and all of a sudden the system slams on the brakes, jerks very abruptly, audible bells go off and the screen illuminates brake brake brake! There have been 3 instances in which my family and I have nearly been rear-ended due to this erratic behavior that the vehicle is demonstrating. I've been in a comparably equipped loaner car for the past five weeks and it has not demonstrated this type of inconsistent, erratic behavior. This vehicle is unsafe to drive, be in or around. The jeep was purchased on july 9, 2016. I have taken the vehicle into the service department 4 times since july 21, 2016. After examination of damage, electric tech review and 2 test drives (32 miles and 100 miles) the response I get is, "the system is working as designed." the vehicle has been in service 51 of the 103 days of ownership, 49.5%. The selling/servicing dealer and manufacturer has been extremely negligent in providing transparency to any similar issues to mine. Quite frankly, they haven't communicated much of anything to me. The last time the service advisor reached out to me, via text, was on september 23, 2016. My customer experience has been awful. I do not feel safe in an fca vehicle, nor do I respect any of their corporate or dealer network associates. This is the worst consumer experience of my life. Unbelievable that my safety is not a concern to fca or the selling/servicing dealer. If it were, I would have been provided a full refunded and free to go elsewhere make a purchase with a manufacturer that I trust and appreciates me, the customer.
Once I had completed parking the vehicle in a parking lot in front of a shopping center properly shifting the gear into the park position. My boyfriend began to exit the passenger side to help our two year old son from his car seat as I had began to release my foot from the break pedal. It was at that moment that the vehicle began to roll forward I quickly placed my foot back onto the break pedal stopping the vehicle which still indicated it was in park. With my foot remaining on the break pedal I shifted the gear into drive and into park, again. To ensure the vehicle was now parked. The vehicle did not move and I placed the emergency parking break on and have continued to do so since the incident. At no point in time during the incident did the vehicle alert me in any way that the vehicle was not in the proper gear position. It in fact read that it was in the correct gear position of park.
2015 jeep grand cherokee sagety recal # s55/the federal safety agency 16v‑529 transaxle wire harness. I received a safety recall notice with instructions to call my local dealership to arrange service. I called the dealership and was told by the service department that the necessary parts required to do the repair was not made available to any dealership yet. I was told by the service department to wait another month or two for the second recall notice to arrive by mail to call and make the appointment. I asked if, in the meantime, I was to hope and pray that an accident is not caused by this recall item in the interim, and the service department replied , "yes." I then call the fca recall assistance center at fca and was told the same thing. Unacceptable practices given the fact that the recall notice clearly states that, " ...the system defaults the transaxle to neutral and the customer experiences a loss of motive power. ....the loss of motive power could cause a crash without warning."
2015 jeep grand cherokee. Consumer writes in regards to back up camera repairs, radio/cd player, bluetooth malfunctions, heated seats inoperable and other electrical issues. *smd the consumer stated the vehicle has been in the shop 12 times in the last year and a half. The vehicle went into off road mode while driving down the street, the headlights started flashing while stopped behind another driving for no reason. The dealer worked on electrical connections behind the media center, and replaced a wiring harness. The problems continued to multiply and the vehicle hasn't been the same, since. The consumer was informed a software update, would not be available until september.
I purchased a brand new 2015 grand cherokee late last year, and I've been having issues with the shifter since day one. I was driving on the freeway coming home from work and the gear slipped out of place. I've been down to the dealership to complain about it but of course they don't care. It really hurts my feelings that we paid this much money on a care I feel absolutely unsafe in. The shifter doesn't stay into park, and I work from my vehicle as a delivery driver. So a lot of the times I have to be quick and swift, and it's been to many times when my shifter slips out of place. My shifter doesn't lock at all, when I try and put it into gear. I'll be getting ready to drive out a gas station and my SUV shifter won't even stay in drive, it'll be neutral . I'll have to click a few times for it to try and stay in place.
Tl* the contact owns a 2015 jeep grand cherokee. After switching to the park position and exiting with the engine running, the vehicle suddenly drove forward and struck a second vehicle. The contact sustained an injured right arm. Medical attention was not required. The vehicle was taken to the dealer who was unable to duplicate the failure. Also, while driving at various speeds, the collision avoidance system randomly activated and caused the braking system to abruptly stop the vehicle. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 1,000.
I bought a new jeep grand cherokee and the transmission went out on the car going down a mountain! Thank god for brakes as there was no control of the vehicle. The dealership replaced the car with one that is identical. It is brand new and I have had it for 3 weeks and it is doing the exact same thing as the other one. It gets stuck in gears. Engine stalls and revs up when changing gears! I fear for my life in this vehicle. Also, water pours from the base of the exhaust pipes. Not from the tips.. It unreal how much water pours out of the back of the vehicle!! This is a bad seriously grave situation! I called fletcher dodge jeep in sherwood arkansas where I bought the car and they told me that I needed to drive it 2.5 hours to them so they can see if a shift relearn would work or if this car will be a lemon too!! They said the relearn only works on some of the vehicles!!! Please halt chrysler from the production of 8 speed automatic transmission as they do not know how to fix them and they are going to start killing people!
When driving at approx 25 miles an hour the car seemed to change gear and cause a jerking and jolting motion.
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