Brake service apt. Discovered a leak in the steering column. Leaking onto the boot and requiring a full replacement of the steering system. $2,000! 2015 jeep gc. There are so many complaints of this issue with jeep gc's dating back to the earlier 2000 models. They need to recall these jeeps and get this figured out as hydrolic fluid used in steering is highly flammable, corrosive to the boots and pervasive in these suvs!
2015 Jeep Grand Cherokee steering complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Took my jeep in for a routine oil change and was told that both ends of the steering box are leaking will need repair at a cost of nearly $2400.00. In researching this problem I discovered hundreds of complaints across the country for this same problem as well as a recall of jeep products in 2011-2012 for the same problems that resulted in injuries to drivers and fires in vehicles. This is a well known problem with previous precedent from prior model years that needs to be addressed through a recall process before some gets injured or killed or a vehicle catches fire. The service advisor even admitted that they see a lot of these issues with the jeep product.
Driving over imperfections in the road causes the steering wheel to shake. The faster we travel the faster & more severe the shaking. I have had the vehicle checked by numerous shops & all steering & suspension components are in good condition.
Discovered oil leak in my garage. Dealer checked and discover both radiator leak and power steering leak. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive. Jeep has less than 58500 miles on it.
My truck has 57,000 miles on it and the rack and pinion system is leaking fluid from both boots and needs replacing
I went in to have a routine oil change and found out that I needed to replace my rack and pinion. My jeep is a 2015 grand cherokee with less than 45,000 miles. The primary use of the vehicle is just getting back and forth to work and it has never been driven off of a paved road. This is not a failure that should be incurred this early on in the jeeps life with an owner that is only driving it casually.
The power steering rack has a slight leak, which was discovered shortly after the warranty had expired.
I took my car in for a routine oil change and was informed that the rack and pinion steering assembly was leaking power steering fluid and that my power steering fluid reservoir was nearly empty. My car has 80k miles on it. This appears to be a common complain amongst owners of my make and model vehicle.
Driving the vehicle speed over 60 miles it shakes and it trembles, and the sensor driving beers out of control
The power steering and steering rack failed on the car while merging causing a near-fatal accident. Fca has acknowledged that this is a known issue that the steering racks leak and can fail but won't issue an open recall because the federal safety agency isn't forcing them too.
The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2x and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and I have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and I am demanding a resolution and I do plan on taking further steps with uconnect and jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as I thought it was my phone. I did not think it was the fact that I connected the uconnect to the phone. I also took my vehicle to 2 jeep dealerships to check on recalls
Less than 50,000 miles and told that the steering rack is leaking and that it needs to be replaced at a cost of $2600. This seems to be a common problem, why isn't there an official recall on this? This part, with normal commuter driving, should not fail at such low mileage
Tl* the contact owns a 2015 jeep grand cherokee. While reversing the vehicle, the rear camera proximity lines failed. There were no warning indicators illuminated. Bobb chrysler dodge jeep ram (13007 wicker ave, cedar lake, in 46303, (219) 267-1226) diagnosed that the steering column module needed to be repaired. If the repair was not completed, it would affect the air bags. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
On december 13, 2018 we attempted to move our jeep from one parking space to another. Turning into the new space, the power steering went completely out making it extremely difficult to steer at all. The jeep was taken into the dealership, who told us the power steering pump would need replaced. The part was on back order and it would take until after christmas to get in. We were forced to drive the jeep with the power steering not working. In winter, in ne ohio. When christmas time came and went, the dealership informed us that the part was still not available and we would have to wait until january 30, 2019 - 7 weeks since the incident occurred. Here we are, january 31, 2019 and now the dealership tells us there is nothing they can do and it will be at least march, 2019 until they can get any replacement. We purchased this vehicle in february, 2018. And this problem occurred 10 months later. Jeep should be responsible for having replacement parts available on their vehicles, especially something as important as power steering in the dead of winter in ohio. Very unsafe, and very dissatisfied!
It's been since may 2018 with in/out visits to the dealership for a constant problem. My steering wheel wobbles over 70mph on my 2015 grand cherokee wk2 high altitude, all standard features. This started after 26k miles and now I have 39k miles. I've researched dozens of forums and read through tsbs with no solution. I had the dealer replace the tires, twice, with michelin premier ltx 20inch tires, several road force tests, high speed balances, several alignments, rack and pinion replaced, front wheel bearing assemblies replaced, all new shocks and after alllllllllll of that, she still wobbles!!!!!!! The dealer has thrown their hands up and will not help me any further. The steering wheel only wobbles between 70-80mph. Another customer's wheels were placed on my car and tested with same issue. Privately owned alignment centers also confirmed a spot on alignment and wheel balance. All bushings appear to be intact. The jeep is not safe to drive on the highway.
1- surround sound is auto turn to stay on. When turn off no any effects. 2- some noise come in driver side from dash or engine room. This noise like air sound from air pump every 10 to 25 sec with synchronous small some effect in RPM.
I had the electronic power steering module go out & also had to replace radiator after doing research I have seen 1,000 of other customers complain about the same issues and they not be covered by warranty due to basic warranty expired. If this is a common issue with the 2015 jeep grand cherokee why has this not been reviewed for recall??
During a routine check of vehicle fluids, I discovered that the power steering reservoir was empty. The dealer said "power steering reservoir is low from factory and is topped off during service". I reported this to jeep customer assistance, but have not received a response. I haven't noticed any steering problems, but I am concerned that this a potential safety issue.
Tl* the contact owns a 2015 jeep grand cherokee. On several occasions, whether being driven or stationary, the vehicle would lose power steering functionality without warning. The vehicle was taken to troiano chrysler jeep dodge dealer (address unknown) where it was diagnosed that the rack and pinion needed to be replaced. Also, there was a low voltage fluctuation going to the electronic power steering. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to wallace jeep (2755 se federal hwy, stuart, fl 34994, (772) 220-3600) and arrigo dodge chrysler jeep ram fort pierce (5851 s us highway 1, fort pierce, fl 34982, (855) 709-0687) where it was diagnosed that there was a voltage issue with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,169.
Vehicle loses power steering intermittently. It's still under warranty and has been to three different dealers 5 times. It's presently at arrigo jeep in ft pierce fl and has been for over a week. They do not return my call. This has also been reported to chrysler. Loss of power steering can happen in motion or stationary. Very dangerous. I have all service docs.
"low power steering fluid". 2nd time taken SUV to the dealership, for power steering fluid been below the min mark. Dealership said they inspected vehicle for leaks, no found. Dealership stated that in this type vehicles is normal that fluid evaporate and that just need to be refill everytime goes below min. In my opinion this is like brake system were fluid don't evaporate but will go low in the existence of a leak. Dealership need to do an inpection with the vehicle operating to look for leak since it could be leaking straight to the ground when vehicle is on the move.
Tl* the contact owns a 2015 jeep grand cherokee. While stationary and driving various low speeds, the power steering made a high pitched whistling noise when turned left or right. Ed voyles chrysler dodge jeep ram in marietta, georgia was made aware of the failure and stated that it was normal. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The VIN was unknown. The failure mileage was 24,000.
Tl* the contact owns a 2015 jeep grand cherokee. While driving various speeds, the power steering fluid leaked out approximately every 500 miles. The vehicle was taken to saitta trudeau chrysler jeep dodge in pahrump, nevada where it was diagnosed that the power steering fluid had evaporated. The dealer stated that there was no repair for the failure and that the contact would have to bring in the vehicle to have the power steering fluid replaced or "topped off" when necessary. The manufacturer was made aware of the failure. The failure mileage was 6,000.
Apparent leak in the power steering on the drive rack. Very costly repair that needs fixed. Car just went over the manufacturers warranty.
While driving at a speed of 15 MPH on a city street the front passenger side control arm fractured, broke loose, ripped apart the wheel well and caused the car to pull to the right and brush against a parked car causing minor paint damage on the front bumper.
Tl* the contact rented a 2015 jeep grand cherokee. While driving approximately 10 MPH, the steering wheel seized without warning. The vehicle crashed into the curb, flipped three times, and landed on the hood. The front passenger side curtain air bag did not deploy. A police report was filed. The driver sustained a broken nose and a broken toe on the right foot, which required medical attention. The vehicle was towed to a body shop, but was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the issue. The failure mileage was approximately 16,890.
Drove car to shopping center noticed a oil smell when parking. When I returned to car to leave shopping center I had extreme difficulty turning steering wheel. I live very close from shopping center and very carefully with extreme difficulty drove car home. I opened the hood a noticed power steering fluid all over the engine compartment. I had the car towed to the dealer. Car has 13,000 miles. I feel very lucky that the oil didn't cause a fire or that the steering lose occured when I was not moving down the highway.
Vehicle randomly brakes unintentionally for 5 to 10 seconds - engine and steering fail all at the same time. A loud collision warning along with red alert braking indicators. I informed a local dealership several months after purchase (summer 2015). They reported no specific codes or recalls. The issue has occurred multiple times. In all occurrences the vehicle was in motion including highway and city streets. For incidents I directly recall they occurred while driving in a straight line (mostly).
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle experienced a complete loss of power steering while driving 15 MPH. The failure occurred without warning. Upon inspection of the vehicle, the contact noticed that steering fluid leaked from the vehicle. The vehicle had to be towed to the dealer where it was diagnoised that the power steering hose had a defective clamp that needed to be replaced. The manufcaturer was notified of the failure. The failure mileage was approximately 500. The VIN was not provided.
On 9/26/2015 we were driving down our street and lost all ability to steer the truck. I called jeep roadside assistance and the truck was scheduled to be towed to the nearest jeep service center on 9/28/3015 - the truck was not drive-able. The jeep service center reviewed my truck a few days later and told me that the steering control module had gone bad in the truck which is why it couldn't be steered. The steering control module is still on order and my truck is still at the service center and is not drive-able as of this posting on 10/15/2015.
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