When I was driving on fwy 4 the truck wipers suddenly start working and feel like the truck lost power and kind of drive hard I tried turn off wipers but panel turn on check engine light, stability control inoperable, warning light, anti slip. So I scanned with module fixd and shows code u0212 lost comm with scm. So I towed to the dealer and obviously they said they have to keep the truck overnight cause they never seen something like that. When for several years jeep have this problem. Specifically with the (sccm). I feel they most be responsible for all my expenses.
2016 Jeep Grand Cherokee acceleration complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
Took several times to disengage the cruise control even after having new software update installed.
Engine will not shut off when not in park. Car was in runaway condition in parking lot
Tl* the contact owns a 2016 jeep grand cherokee. While operating the vehicle, the eco indicator suddenly illuminated. The driver stopped the vehicle and discovered that the transmission was stuck in the drive position and could not be switched to the park position. The vehicle suddenly experienced unintended acceleration and crashed into a building. The front end of the vehicle sustained significant damage, but the air bags did not deploy. The driver sustained a neck injury, which required medical attention. A police report was not filed. The vehicle was taken to cole motors in blue field, wv, but the cause of the failure could not be determined. The manufacturer was notified. The VIN was not available. The failure mileage was 25,000. Updated 11/03/17*lj *tt consumer stated car ran away emergency brake and foot brake was on updated 7/18/18
Vehicle was park at drive thru atm. Vehicle was placed back into drive and as. Take brake was released, vehicle accelerated without gas pedal being pressed. Vehicle went into forward motion rapidly and brake had to be applied to stop vehicle. Same incident happened again a short time later when pulling onto street. Prior the vehicle would go into neutral without warning. As vehicle was attempting to cross busy highway, the vehicle went into neutral at detrimental time while traffic was oncoming. Shifting into neutral then back to drive had no effect. Vehicle engine had to be turned off then back on to get vehicle to go back in drive. This occurrence happened on three separate occasions. Dealer ship was notified and they replace a wire harness. Dealership was notified regarding acceleration issue and the vehicle was towed to them. Dealership mechanics advised they couldn't recreate the problem and said bring it back if it happens again. Very dangerous. Not confident in vehicle reliability.
The car operated well at first start. Early in the day, it drove 30+ miles. After being parked for 6+ hours in a flat public parking lot, it was turned on and put into reverse to back out of the stall. Upon lightly releasing the brake, the car accelerated at a high speed (approx 20mph) and hit a parking pillar. A large amount of damage was done to the back end, including bumper, hatch, safety reinforcement bar and floor board all had to be replaced.
Tl* the contact owns a 2016 jeep grand cherokee. When the accelerator pedal was depressed from a stop, the engine restarted and hesitated to respond. The failure occurred without warning. The vehicle was taken to a dealer, but the failure was unable to be duplicated. The manufacturer was made aware of the failure. The failure mileage was 6,002. ...updated 12/28/16 *bf **** updated 01/10/17*lj updated 01/11/17.*jb the consumer stated it is undetermined what caused the failure to occur and when it would occur. The driver must remember to press the override button on the dash when the engine was restarted. Updated 06/22/2017 *js consumer stated this vehicle is designed to let the computer control stall the engine at all times when the vehicle stops for anything and then when pressure is applied to the accelerator pedal, the engine automatically restarts and as you continue to press the accelerator, the vehicle will accelerate in a normal manner as if the engine had not stopped. Updated 7/10/18
Tl* the contact owned a 2016 jeep grand cherokee. The contact stated that the vehicle was parked inside a garage facing forward. While the brake pedal was depressed, the contact pushed the start button and the vehicle suddenly accelerated at approximately 30 MPH into the front lawn. The vehicle struck a tree stump with the front passenger side wheel, went airborne approximately seven feet off the ground, and landed on the other end of the driveway. The vehicle kept accelerating and crashed into a building on the property. There were no injuries and a police report was not filed. The contact managed to switch the gear into park and stop the vehicle. The manufacturer was notified of the failure. The vehicle was destroyed and towed. The approximate failure mileage was 11,600. ..updated 06/08/17 *bf ....updated 06/21/17 *bf updated 7/5/18*jb
Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that while reversing from the driveway, the vehicle accelerated and crashed into a garage. The air bags did not deploy. The contact sustained unknown injuries that required medical attention. A police report was filed. The vehicle was towed to an independent shop. The manufacturer was made aware of the failure. The failure mileage was 211. ....updated 09/19/16 *bf
Tl* the contact owns a 2016 jeep grand cherokee. While driving various speeds, the vehicle accelerated independently and increased in rpms. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 500. Updated 09/29/16
Tl* the contact owns a 2016 jeep grand cherokee. While driving down a hill, the vehicle accelerated independently. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred every time the vehicle was driven down hill. The manufacturer was notified of the failure. The approximate failure mileage was 1,100.
The vehicle lost all acceleration...on a highway...in a tunnel...surrounded by large trucks. The vehicle coasted out of the tunnel and made it to the nearest siding. No buttons were pushed and the controls where not touched. Both hands were on the wheel during the trip through the tunnel. Once pulled over, it was discovered that the engine was on, but did not respond to the pedal. Turning off and restarting the vehicle allowed the pedal to function again. This was purchased brand new only two and half weeks prior. This vehicle was brought to two dealers and has been with them for the past two weeks. The problem can not be diagnosed, so no repair was completed by chrysler. I expect this dangerous event to reoccur. I do not feel safe in this particular vehicle and will not drive it. Chrysler has only offered words of consolation.
Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to move without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v249000 (power train, service brakes, hydraulic) and stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 33,000. Part distribution disconnect.
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