Since leasing this jeep in july of 2016 there have been multiple issues. The main code found several time is a loss of communication from the main computer to the rest of the auto. Code u220. Issues include 1) incorrect shifting, 2) incorrect "brake" warnings, 3) unavailability of bright lights in the auto or manual modes, 4) lane change/object sonar warnings not available (back into cement wall at night) 5) nonfunctional automatic windshield wipers 6) lack of communication between the jeep and iphone 7) inability to turn jeep off 8) when in cruise control if + pushed it doesn't go up just one or two MPH's, it speeds up very quickly and doesn't stop and 9) issue with adjusting the air ride and . The bright lights were not available 50% of the time. I would take the jeep in and they could not find a code, so they would tell me there was nothing to fix. Finally, a tech looked into the issue and found a star fix and implemented it. Now I have the availability of bright lights 90% of the time. I drove for two years with no bright lights for most of the time at night, on country roads, and even in the pa mountains at night with no other light distractions.. Within the last couple of months the jeep has started to shift incorrectly. I will be driving in town on a flat road and the jeep will shift into "off road" and the RPM's go up to 8. I have an available video of this. I also have a video of the jeep's dash after it shifted to another drive where the rpms went up to 4 on a level city road. When taking the jeep for the "brake" issue the tech could find no codes. I refused to drive the jeep and it sat for almost three months. Finally, a star was implemented, however now the "brake" alarm goes off more frequently. In summary, it seems the main computer is not talking correctly to the rest of the auto and the errors are becoming more serious as time goes by.
2016 Jeep Grand Cherokee driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I own a 2016 jeep grand cherokee summit 4x4 SUV which was manufactured and marketed by fca ua llc as being a recreational towing (I.e. Behind motorhome) compliant vehicle. When towing of the subject vehicle behind my motorhome at low speeds I have experienced periods of the violent loss of control in the form of uncontrolled steering of the vehicle's front wheels which pose a significant safety risk to both the vehicle, motorhome and public safety. In such events, I have been forced to stop in traffic, inspect the vehicle and motorhome, then pull off the road to a safe location where further inspection can be undertaken. The conditions described above have occurred when the vehicle was properly prepared for towing and following the specific guidelines supplied with the vehicle in the fca vehicle operator/owner's manual pages 593-601. Fca has advised that is has insufficient evidence in the form of consumer complaints to support further investigation, engineering and issuances of a solution for such vehicle owners. Numerous other owners who own and recreationally tow the same vehicle are experiencing the stated problem which is not currently being investigated properly by fca us llc. Evidence of such can be found on-line publications and public-forums such as the family-motor-coach association (fmca) and irv2 forums. Fca us llc has previously addressed a similar problem relating to uncontrolled towing with their jeep cherokee model but to date, present no evidence to owners of the grand cherokee model of having researched and developed a fix for the unsafe condition. At present, fca us llc is telling grand cherokee owners to tow their vehicles on trailers (all four wheels off ground) due to the serious condition of uncontrollable steering which is unfair to those consumers who purchased such vehicles on the basis of them being flat towable compliant.
Death wobble when being towed the dealer is no help on this problem because they do not have a service bulletin on the 2016 jeep grand cherokee, but there on 2014 and 2015 cherokee. I need to get jeep to fix this problem. 2016 is first year for grand cherokee to have electronic steering which was the cause of the same thing happening. 2014 - 2015 jeep fixed it with a new harness adapter that send power to the steering with the ignition off. Jeep said when enough people complain we then may come up with a similar fix". Only has happened to a few grand cherokees. This of course is not acceptable to me. This is bad and need to be address asap. This could cause a crash and someone could get killed. When the jeep is being towed and you hit bump while turning it starts wobbling from side to side so bad it will cause you to not be able to control the towing vehicle. Once you stop and then take of it stops wobbling.
When I braked for pedestrians, the auto stop feature turned off engine as I entered a sloped parking space. After pedestrians cleared, I depressed the accelerator. When the engine eventually restarted, the car surged forward and hit a wall at the end of the parking space---damaging the bumper.
This is a follow on to a complaint filed a few weeks ago. I came home from a business trip on 4/5/2016. I started the jeep in the daily garage at bwi and warning lights came on for the stability control and engine. The gear indicators (p, n, d, etc.) were flashing and it did not recognize what gear it was in. It would not engage a gear, and would not turn off the engine. I had it towed to the dealer and left it overnight still running. The dealer finally got it turned off by pulling a sensor on the fuel pump. As of today, 4/28, it is still in the shop. They had replaced the valve tub but it did not fix the problem. They are now planning to replace the entire transmission, supposedly in the next few days, but as of today jeep has not been able to explain exactly what's wrong with it. It had just over 500 miles on it when it failed, brand new, and has now been in the shop longer than I've owned it.
New, just over 500 miles. Parked overnight at the airport. When I started it when I returned from trip, system reports failure in electronic stability control and engine warning light is on. It would not go into gear, did not recognize it was in park, gear indicators flashing, car would not turn off and would not engage a gear. Had to tow it to dealer, left it at dealer with motor still running overnight. Dealer said they had a chrysler 300 show up the next day with the same problem. Almost 2 weeks later it's still in the shop. I've only made one payment on it!
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