2017 Jeep Grand Cherokee airbags complaints

Filed May 6, 2020 · Airbags, Seats · 34,925 miles · PR

Hi! I wrote in april 26, 2020 explain my situation and I don't receive answer from us.

Filed Apr 26, 2020 · Airbags, Seats · 34,965 miles · PR

My SUV is stationary in city street. I put the ignition in accessories and I start to clean with a dry cloth the passenger seat and pass a cloth for the head of seat, is activate the head restraint. My SUV never have a crash. I go in 23 april 2020 to autocentro service center dodge, jeep and chrysler in caguas, puerto rico and explain my situation and then tell me I have to paid the parts (active head restraint) and the cost is $994.00 and labor is $140.00 because the warranty of my SUV is expire. I refuse to paid that because I think is defect of manufacture because my SUV I don't have any crash. Please let me know how this situation can be resolved. Thanks

Filed May 22, 2019 · Airbags · 28,000 miles · TX · crash

Severe side impact from another vehicle and the side-curtain airbag did not deploy on driver side. Driving on a city street wb, when another vehicle traveling nm ran a stop sign and plowed into the front and side of our vehicle.

Filed Jan 29, 2019 · Airbags · 30,400 miles · IL

2017 grand cherokee trailhawk going in for third time to try to fix airbag light coming on. Taken to 2 different jeep dealers and still airbag light coming on , also shows in vehicle health reports

Filed Aug 17, 2018 · Airbags, Driver assistance · 34,010 miles · PR · crash · 2 injuries

Takata recall. My jeep grand cherokee laredo 2017 was being driven on highway 52 in juana diaz puerto rico. At the time it had started raining and the vehicle was going between 55-60mph. The "service electronic stability control" message came on during the week twice but then it never came up again, on this day the message did not show up at all and while driving the vehicle pulled towards the driver side (left) and crashed into the security security fence, after this control of the vehicle was lost and the brakes stopped responding which lead to a second crash with the passenger side (right) security fence. The vehicle came to a complete and abrupt halt because the entire front train was destroyed, the front wheels literally fell off the SUV because the iron seemed like it had been cut through with a knife. What is completely surprising is the fact that after two major collisions the airbags didn't deploy at all which lead the passenger to receive a blow to head and the driver a blow to the hip and left knee (thankfully they were cleared of major injuries by doctors), all of this happened with both victims of the crash using their seatbelts in the correct manner. Fortunately no other cars were involved in the accident because traffic was very light at the time (approximately 11:15am).