The contact owns a 2018 Jeep Grand Cherokee. The contact stated that several warning lights were illuminated on the instrument panel. The contact stated there was an abnormal knocking sound coming from the vehicle. The vehicle will disable a message was displayed and the vehicle shut off. The vehicle was towed to the local dealer and was diagnosed that the battery and fuse block needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
2018 Jeep Grand Cherokee engine complaints
Page 5 of 6: complaints 101 to 130 of 141, newest first, as owners wrote them.
On our way to the grocery store, I turned onto the highway and began accelerating. Suddenly the engine shuts off and random messages pop up on the display. The "D" on the shift indicator was blinking telling me to put the vehicle into park to restart. Steering and braking were impaired as i tried to get the vehicle to the emergency lane. Numerous vehicles at highway speeds had to make rapid maneuvers to avoid hitting us. After coming to a stop and putting the vehicle in park, I restarted the vehicle. The engine light was now on and there were numerous messages coming up on the display. There were also random electrical occurrences as well, rear wiper running with switch in off position. This was a very dangerous situation. Had the individual behind us not had room to maneuver into the adjacent lane he would have impacted us for sure. This seems to be a known issue that needs to be addressed. As this incident just happened i have not a chance to contact a dealer yet. There was no warning prior to the incident. We have had no issues with this vehicle to this point save one, and I do not know if they are related or not. But randomly for a few months prior to this incident, the vehicles radio/control console would freeze up becoming totally unresponsive. It will eventually reboot itself and begin working again. Sometimes after one restart and other times it takes several restarts after varying lengths of time being frozen. The frequency of these occurrences seem to be increasing also. If this was just your radio controls it would be annoying enough, this is your control center for everything. Have not addressed this with the dealer yet as well. I will be contacting my nearest dealership this week.
Just purchased 2018 Jeep Grand Cherokee from bulk dealer. The engine consistently stalls while in drive (at red lights, stop signs, intersections) causing safety issues and near MVAs. During stall, the AC continues to blow but air is not cold. The VIN# shows no unrepaired recalls, but the vehicle is behaving exactly as described in recall U87. It still has some time on warranty but I'm not sure how to proceed here. This is certainly unsafe.
On 5/14/21 Stop/Start switch - Engine stalling while driving while on turnpike 65 mph. Situation could have turned to an accident easily. Afterwards engine started with warning light to service S/S-switch. No previous issues with the car (26,000 miles). After stop at the rest area, engine started normally and no warning light. Currently waiting for a service appointment to dealership
While driving about 10 MPH in my neighborhood, the engine abruptly cut off. The "d" on my dash began to flash. Steering was difficult and braking was difficult. The car just coasted. I was able to pull the car over to the side of the road and put it in park. Then I was able to restart the car. If I had been on a highway or a busy street, this would easily have been an accident. My 8 year old son was in the car. Now I'm scared to drive the car. I have called the dealer to have them take a look at the vehicle. Seems this is not just an issue for me. A lot of other 2018 jeeps have had this issue. A car that randomly shuts off while it's being driven is a horrific accident waiting to happen. Hopefully something can be done at the dealership. Another issue with the car that may be related or separate. The radio in my center consol turns on when I start the car. Then it freezes and shuts off. Then it turns itself back on and freezes and shuts off again. It goes through this process several time before it will turn on, stay on, and function properly. I am told that it could be that the car needs an update. I am also told by the dealer that the update could result in the car needing an entirely new radio.
Tl* the contact owns a 2018 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 20v699000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that fields chrysler jeep dodge ram glenview (2800 patriot blvd, glenview, il 60026, (847) 446-5100) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool showed no open recall.
Issue with automatic start/stop light turning on, which then leads to engine light being on. Happens when driving, and when the light turns on and alarm sounds it causes vehicle to shift which jerks the vehicle. It has been an ongoing issue and has been brought to the dealer 4 different times, several parts fixed, and I am still having the issue
Tl* the contact owns a 2018 jeep grand cherokee. The contact received notification of the federal safety agency campaign number 20v699000 (engine and engine cooling). The contact was informed by firkins chrysler dodge jeep ram (2700 1st st, bradenton, fl 34208) that parts were not yet available and only 1 unit per month of parts would be shipped and availability to place an order for parts would be approximately 7 months. The manufacturer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
Tl* the contact owns a 2018 jeep grand cherokee. The contact stated while driving at 55 MPH, the vehicle stalled. The vehicle restarted and was taken to fields chrysler jeep dodge ram glenview (2800 patriot blvd, glenview, il 60026) where it was diagnosed that the engine needed to be replaced. The contact stated that the egr cooler had been replaced twice. The contact then received notification of the federal safety agency campaign number: 20v699000 (engine and engine cooling) a year after experiencing the engine failure. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he was worried that the failure would recur. The failure mileage was 10,000. Parts distribution disconnect.
61,000 broken water pump and blown head gasket
Vehicle losing coolant due to faulty water pump. Under normal driving conditions, the water pump does not hold up to normal vibration and use. I have taken it to a repair shop and they notified me that the water pump was back ordered and we were number 300 in line for a replacement. It is hard to believe that 300 people are waiting for the same water pump if there is not an issue. That is not including the number of stock that jeep has already sold to be in back order.
The upshifter paddle driver control on my jeep srt trackhawk, along with many other 2010+ fca vehicles equipped with paddle shifters, performs the opposite function (downshifting) when vehicle is in motion- causing the gears to lower one or more, the engine to rev up, the engine to engine-brake, and ultimately the weight of the vehicle to shift aggressively to the front unintentionally.
Evaporative emission system incorrect purge flow for a predetermined period of time. Engine light is on. Brought car new.
I am the owner of a 2018 jeep grand cherokee limited. I was transporting my daughter to school on january 28, 2020 travelling at a speed of 45-50mph. A message appeared on my dashboard prompting me to put the vehicle in park and push start/stop. My vehicle begin to stall and just as it was slowing down abruptly shut off in the middle of traffic. When I attempted to restart the vehicle, the vehicle would not start. I was left sitting in traffic fearing for me and my daughter's life as cars continue to drive pass at high speed or driving closing behind my vehicle before realizing that we were at a standstill. I attempted to restart the vehicle and it did not start. I called my automobile insurer who connected me with a tow company to have the vehicle transported to the car dealer for a diagnostic check. Based on the diagnostic review, I was advised that my 2018 jeep cherokee has a failed AC compressor which caused the starter to fail internally and my water pump is leaking. My car was just taken to the dealership for the recommended service on january 2, 2020. It seems to me that some of this could have been detected during the scheduled maintenance since the report indicates that a full inspection was performed. During the scheduled maintenance service on january 2, I got an oil change and the air filter was replaced. After reading the other reviews I am fearful for my life now while driving this vehicle knowing that it could stop anytime and anywhere. Out of safety precautions I thought it would be beneficial to post this as a safety problem god forbid anything happens in the future.
Similar to multiple reviews posted here, 2018 jeep grand cherokee shuts off completely while driving. As of this date 12.18.2019 I have experienced my car shutting off entirely at street to highway speeds (25-65 MPH) being unable to restart multiple times (5). As a part of restarting the vehicle one is prompted to place the vehicle in park and activate by pushing the start/stop. - couple of issues there 1) you have to somehow manage to get your vehicle out of the middle of a busy street/highway which likely wont happen. 2) when you realize you cant get into a safe area and put your car in park to attempt restart, the vehicle does not restart at all. This leaves you and your vehicle completely stranded and locked out. Putting personal safety and the safety of everyone else in a highly dangerous situation. And then the cops come tell you they will tow you at your own expense. - I have been lucky enough to jump the vehicle all of the times I have been stranded. Let me be the first to tell you that two cars stopped dead in the middle of a highway performing a jump is 100% a life threatening situation. Now, the vehicle also likes to decide that it just doesn't want to start at erratic intervals. I have now 3 times experienced my vehicle just flat out not starting.once right in the morning at work, once at work trying to go for lunch and the final time being at lunch. It's become painfully clear that the dealership has no idea what is wrong and they are now sending me out on labrat excursions hoping they fixed an issue they cannot identify. They are doing this knowing full well that the cost of failure could end up being my life.
As I turned into a gas station after driving highway speeds, the vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start. I had to come to a complete stop, place the vehicle in park and then restart it. The vehicle has approx 3800 miles on it with a fresh oil change from the dealership, frontier dodge. After restarting, the vehicle ran fine.
Tl* the contact owns a 2018 jeep grand cherokee. The contact stated that the water pump was leaking and the vehicle was unable to be driven. In addition, the check engine and ESC warning indicators were illuminated. The vehicle was taken to south chicago dodge chrysler jeep (7340 s western ave, chicago, il 60636, (773) 476-7800) where it was diagnosed that the water pump needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and provided case number: 64535122. The contact was referred to the dealer. The failure mileage was 67,670.
The vehicle nav display shuts down and then the car won't start. I have been in traffic when this has happened twice so far. In both cases the car was stationary. Once on a highway and once on a city street. The latest time this happened was 6/11/19 at 7:29 pm. Additionally the nav screen has shut down as follows 6/12/19 12:14 pm 6/26/19 3:51 pm' 6/28/19 10:13 pm 7/1/19 8:22 am 7/10/19 1:57 pm 7/11/19 9:42 am 7/18/19 3:10 pm 7/19/19 9:02 am
While driving a message of service shifter displayed and vehicle went like on park mode but in d shift. Car was in motion and became stationary. Shift lights came on. All wheels were locked, service engine light on. Turning car off and back on didn't help. I was unable to move the shift from d to any other shift. It was very scary as I was on heavy traffic road, unable to move the car in the middle lane during work rush hour. It had to be towed to the dealer, tow guy had issues getting into the flat bed as the wheels were fully locked. Awaiting a diagnosis.
Tl* the contact owns a 2018 jeep grand cherokee. The contact stated that every time the vehicle was in operation and a turn was made, the vehicle decelerated and lost power. Also, the front wheels and steering wheel seized. The contact could not turn the vehicle due to the stiffness of the steering wheel. In addition, the engine leaked oil and the electronic throttle, check engine, and stability control warning indicators illuminated. The vehicle was towed to north west dodge (9616 northwest fwy, houston, tx 77065, (281) 720-1128) where it was diagnosed that the oil needed to be changed. The vehicle was repaired multiple times, but the failures recurred. The manufacturer was not made aware of the failures. The failure mileage was 39,680. The VIN was invalid.
Vehicle stalls while being driven is the most serious issue AC works sporadically. Door lock unlock sporadically will not work stationary dangerous issue is the vehicle stalling out while being driven on highways
The vehicle was stopped and placed into park with the engine running. I exited the car and it accelerated in reverse in a fast speed and struck a parked vehicle. I was caught behind the open door in panic and was very fortunate that I was not knocked down and run over by the wheels.I am adamant that the transmission was placed into park and not in reverse. I was shocked at how fast the car was traveling. The incident was witnessed by my husband and my brother in law. My husband later talked to a man that was nearby and was told that he had the exact same car and year and that the same thing happened to him. An investigator was sent out and determined that there was a faulty part in the vehicle. The man lived in the state of colorado which is where it happened. My husband forgot to get his name. This happened in an rv park on flat terrain, private property.
2018 jeep grand cherokee trackhawk throttle stuck open and began accelerating after removing foot from gas pedal. This issue is not related to the floor mat recall as I have already had the recall performed on the vehicle by the dealership. This could have caused a serious injury or death. I had to press the ignition to turn the power off and slam hard on the brakes to stop the vehicle from continuing to accelerate.
Had several issues with this rented vehicle still running after pushing button to stop vehicle when parked. Family members told me 'your car is still on' at least 3 times. Had issues when stopped at an intersection. The vehicle seemed to die & was very delayed when starting to go again-required more pressure on gas pedal than usual. Had issues while filling the vehicle with fuel. Several times the pump would cut off (approximately 10 times) indicating that the tank was full when I knew it wasn't. Had a severe issue resulting in damage to the vehicle & the aloha island mart at 50 pakaula st. Kahului, hi 96732 gas pump. I stopped to fuel up in order to return the rental vehicle to budget rental car (865 w mokuea pl, kahului, hi, 96732), I put the vehicle in park, pushed the button to stop the vehicle to turn off the motor. Exited the vehicle to get the credit card out of my purse which was in the back on the floor board in a beach bag I saw that the vehicle was rolling back. There was no slope to the parking lot, it was level ground. I jumped back in the vehicle with left foot outside the vehicle and put my foot on the brake to stop it, it went out of control backwards. Thankfully I got my left foot in and had to use both feet on the break to stop the vehicle. Put the vehicle in park & turned it off again.the door & driver front quarter panel sustained severe damage from hitting the gas pump which also received damage. Although the pump was in workable condition once the vehicle finally started & was moved. This could have resulted in severe bodily damage to myself as well as more vehicle & bodily damage if someone had been behind me at the next pump. Needless to say I was terrified, shaking uncontrollably & the thought of what could have happened. After reading the complaints & recalls on the jeep grand cherokee I feel this one should be added.
On 3/11 and 5/3 2019,my vehicle without warning and in gear surged out of control crashing into a parked car the first time and hitting a telephone pole the second time.despite my foot on the brake pedal, I could not get it to stop.it finally came to a stop after hitting the neighbor's vehicle and telephone pole causing significant body damage on both occasions to my jeep.thankfully no injuries but I no longer have confidence that this vehicle is safe to drive.
Engine stop/start feature causes engine to stop/start upon shifting from drive to park, can cause driver to exit vehicle with engine still running
This vehicle lacks any kind of utility for positive engine shutoff confirmation, and/or a warning indicator when the key fob is separated from the vehicle. It is very easy to accidentally park and exit this vehicle and leave it running. It has happened to me four times in the 18 months that I've owned it. Two of these times the engine was left on while parked for more than an hour. This is obviously a huge safety and emissions issue. Specifically, because no key removal is necessary, it is easy to push the button to turn off the radio and subconsciously believe that you've turned off the vehicle. Car engines are very quiet now, and when exiting where there is even nominal ambient noise, you may not hear the vehicle running. At minimum, I believe the key fob should have a sensor to know when it is more than say 20' away from a running vehicle and it should warn you with loud audible alarm. A secondary option would be to have a mobile app or network connected service that could send a text or email that the vehicle has been idling in one place for more than xx minutes.
When stopped at a light car stalled, start stop pressed after car places in park and car ran. Automatic off error lit up on screen in yellow and remained on despite turning off automatic off. Then when came to another stop at a drive through, car was placed in park and the car again wouldn't take off after returning to drive until stop start was pressed again even though auto off was still turned off.
The vehicle is brand new and a few months after purchasing it the vehicle would shut down electrically (twice while driving) and the steering wheel and brakes would lock up. Since purchasing the vehicle in november of 2017 I have had 4 to 5 separate occasions where the vehicle had to be towed to the dealership in jeep/chrysler in libertyville, illinois. I made verbal complaints after the second and third time. I was told after the last issue the problem was resolved and no more issues would occur, about 10 months later the issue has occured once again for a fourth time. I have son that I pick up on the weekends which requires me to drive on the highway. My fear is that the electrical will go out and my son will be hurt in a car accident due to the steering and brakes locking and no way to stop the vehicle safely. The occasion where is was driving the vehicle starting going haywire, the dash lights were flickering and different signs were coming on and the brakes became very hard to press until I couldnt any longer and the steering became really hard to move until it eventually locked as well. On 9 april 2019, the last of the few issues that has happened to this vehicle it was stationary and it wouldnt start and the electrical started acting up with the dashboard giving me the same messages from the last few times that the situation had occurred.
As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, I drive my kids,
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