Backing out of garage to driveway just a few feet. Car suddenly accelerated on its own to a very high speed in Reverse. Knocked down a tree and busted through the neighbor's garage wall. Attempted to pump brakes but it did not help one bit. My safety was at risk and luckily I was not hurt. Luckily there was no one in the alley or at my neighbor's driveway or garage. People could have been killed based on how fast the car suddenly accelerated. No warning lights were on prior to the incident. Nothing to indicate there was a problem with the car. When the car stopped as a result of hitting the garage wall, it was still in reverse. There is $20k damage to my 2019 Jeep Grand Cherokee. The collision company said they will make sure its safe to drive but I'm not sure if it should be inspected elsewhere. I will contact a dealer to inspect after collision company releases the car. How am I to drive this car again not knowing if this could happen again and potentially result in death of someone? The car is certainly available for inspection.
2019 Jeep Grand Cherokee acceleration complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
I bought this car in jan. 2018 brand new. For the first year or so I had no problems. As of july 2020 it has stalled on me for 5 times. It only happens while on the highway (60-70mph). The lights on the dashboard start blinking and it says "shift to p to start". It decelerates very quickly luckily I've been able to merge to the emergency lane on the highway but this last time (1/17/21) it was very scary as cars were swerving in order to avoid hitting me. I'm unable to accelerate so there's cars going 60-80mph flying past me. Once I get to the emergency lane and down to 5-7mph the car completely stops (hard stop). I've taken it in to the dealer every time and every time they can't "duplicate" my complaint, there for nothing can be done.can someone please fix this as I still have 1 year left on this car! If not- im trading it in & no longer buying jeeps. I have the dealer invoice for all visits if anyone needs them.
I was driving home and the jeep switched to neutral on its own and flashed "shift to park" on the screen. I had to roll to the side of the road, put it in park and turn it off. I am scared to drive it. I have kids. If this happens on the highway we will be hurt.
Vehicle lost power on highway @ 65 - 70 MPH. Operator was using cruise control to increase and decrease speed in heavy traffic. Operator pressed the cruise off button and the vehicle lost power to idle and would not accelerate. Operator pulled over and switched the vehicle on and off several times over about 5 minutes before vehicle wold operate normally again.
The gas pedal became stuck when I was driving around local streets. I was stopping my truck because I was coming up to an intersection. When I lifted my foot from the gas pedal it did not come up. Almost as if the cruise control was engaged. It was scary and I went a little too far into the intersection with my foot on the brake.
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