Was pulling into shop on nice sunny day. I turned taking a right off road and some lady swerved right off road and hit me doing 50mpg. This caused me to go forward in vehicle and accelerate at a high speed. I then hit a metal carport which crashed on my roof. Busted sunroof, hit side of brick wall on passenger side and then went down into a steep ditch and partially back up. None of the airbags deployed. I did see one black oval shaped airbag behind the front driver tire afterwards. Jeep was totaled. Front end was demolished looked like a big mouth. Both wheels were turned in and busted. It was crushed.. Sides were completely dented in. Not sure if I accelerated or the vehicle did on its own as I have no recollection. Notified jeep they sent someone out to do a report as I was injured.
2020 Jeep Grand Cherokee acceleration complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Tl* the contact owns a 2020 jeep grand cherokee. The contact stated that while driving at various speeds with the cruise control activated, the vehicle rapidly accelerated after tapping the plus sign button on the steering wheel without warning. The contact depressed the brake pedal to deactivate the cruise control. Dan welle chevrolet buick, chrysler dodge jeep ram located at (1505 main st s, sauk centre, mn 56378) and juettner motors located at (1900 broadway st, alexandria, mn 56308) were contacted and the contact was informed that the cruise control feature operated as intended. The manufacturer was also notified about the failure and referred the contact to the local dealer for assistance. The vehicle was not repaired. The failure mileage was 1,100.
When using the rear park assist, with my foot completely off the accelerator, the vehicle has spontaneously accelerated while going in reverse, requiring me to hard break to avoid collision. This has happened multiple times.
With my foot completely off the accelerator, the vehicle spontaneously accelerates under certain conditions. While in standard or sport mode, in second gear going about 20mph, there is a reproducible RPM surge that causes the vehicle to lunge forward. This somewhat feels like being rear ended.
I was slowly backing into a driveway when the jeep grand cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it before an impending impact but it did not do so. This was an extremely terrifying experience and it felt like a nightmare.
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