After first rain back floorboards we're soaked and now there is a mildew smell. Car does not drive correctly when excelling, and electronics are working sometimes and not others.
2021 Jeep Grand Cherokee electrical complaints
Page 5 of 5: complaints 101 to 115 of 115, newest first, as owners wrote them.
Ok the brake make nose the front and off the jeep Rockledge like the control arm is bad the fuse box in the engine room was replaced I here a rocketing sound on the right side off the front end off this not
Vehicle was purchased last month. Grand Cherokee L Altitude. Has <1,400 miles. Check engine light came on. Warning for Electronic stabilizer system. Lost acceleration. Vehicle stalled once coming to a stop. And then once I turned it back on and tried to drive, the vehicle would not accelerate over 25mph. Reset then car drove fine. But then incident occurred again. Glitchy software or modules. This should not occur in a BRAND NEW vehicle. Unsafe.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the “Call SOS” feature failed and was nonfunctional. The message "SOS call unavailable" was displayed. Also, while operating the vehicle, the left and right turn signals intermittently failed, and the message Left/Right turn signal error was displayed. The vehicle was taken to the dealer who was unable to duplicate the failure and no service was performed. The failure mileage was 800.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact noticed several unknown warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The contact attempted to restart the vehicle however, the vehicle would not restart. The contact had the vehicle towed to a local dealer who diagnosed that an electrical module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Purchase vehicle brand new from dealer; a whistling noise is audible from the front driver window. A rattling noise is audible from the sunroof. An error msg is visible on the infotainment screen requiring service. The front collision warning engaged driving on a sharp curve with no vehicle in view causing an unnecessary and dangerous break event. All issues, excluding the last reported to fca due to the amount of times new vehicle has been out of commission (30+ days) when purchased brand new.
Sometimes when first started and other times while driving, the main touch screen dies and certain functionality is lost though the car is still drivable. Everything controlled by the touch screen stops (radio, cameras, heating/cooling) but blinkers do not work, front wipers turn on and can't be turned off, high beams turn on and off, and cruise control turns on and off. If this happens while driving, a message saying "SOS Call unavailable. Please visit an authorized dealer" pops up. If it happens when the engine is first started, nothing appears on the screen.
As I was driving the suv completely turnoff and would not let me turn it back on for a couple of seconds. Pulled into a parking lot and turned off again. This is very dangerous, and scary.
High Beam headlights don't work when the headlight switch is in AUTO mode. Problem has been confirmed with Bozak Motors in Merrillville and they advised that there is a bulletin out advising them not to attempt repair as engineers are working on issue. Further research on my own reveled that they have 3 other of the same vehicles on lot with same issue. Seems like a safety issue when driving at night down country roads
Two separate incidents, my Grand Cherokee L has less than 100 miles on it. I pulled into a drive thru restaurant and the vehicle completely shut off, still in drive mode. Then 5 minutes later I went to pull into a parking spot, I put the vehicle in park, then it shut off again.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 20-25 MPH, the GPS navigator screen inadvertently turned blank. There was no warning light illuminated. The contact stated that he was able to continue to drive the vehicle. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer who informed the contact that they could not assist because there was no software update for the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 31.
On 7/29/2021, approximately 2pm, driving on Front Hall Rd. leading to our home. Reduced speed to between 15/20 MPH in order to slow down and prepare to turn right into our driveway. Suddenly, the engine shutdown. I had no brakes or power steering. The car came to a stop on its own, since nothing was working. A sign on the computer screen can on stating to put the car in park and restart the car. About an hour later I got the car to service department at I-10 Jeep, Ram dodge in Indio CA.. Today I called to get an update on my car. They said, service was calling Chrysler about the problem. They also said, one of their manager was driving a new grand cherokee L mode like mine and he had same problem with the engine shutting down. They did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. would be at the dealership on August 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving. Luckily, I wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred. My car has below 400 miles. I purchased the car on July 15, 2021.
Driving Jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot. There is only about 770 miles on vehicle and we’ve owned the Jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? The dealer is picking up car tomorrow but that doesn’t fix our concerns!
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer Golling Chrysler Dodge Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) and sent a new glove box for replacement. However, the service manager of Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) informed the contact that all 2021 Jeep Grand Cherokee Laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.
I was driving my new grand cherokee with 121 miles on the odometer. As I was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped. I immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left. The rest of the electronics worked but the the vehicle locked in park it could not be moved. This represents an extreme hazard to the motoring public as if I had gone 10 feet further and the engine stalled I would have been in the middle of a busy highway. This is totally unacceptable engineering by jeep. Two towing companies attempted to unlock this vehicle from park with no success. Very hazardous and disappointing work by chrysler.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history