Rear lift gate window unlatches on it's own, whether the vehicle is running or not. The chrysler service department was well aware of the problem, and told me that the switch in the latch can activate on it's own, and that the latch would need to be replaced. Paid over $180 for a new switch and 5 months later, the window is popping open on its own again. Besides letting in the cold in the winter, heat in the summer, we are also exposed to exhaust fumes when this is open. It's currently being held shut (but not sealed) with a tie strap.
2002 Jeep Liberty body complaints
Page 2 of 5: complaints 11 to 40 of 108, newest first, as owners wrote them.
Tl* the contact owns a 2002 jeep liberty. The contact received a notice for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were unavailable. The dealer stated that there was a waiting list; however, the contact has been waiting for an unreasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was not available. The dealer placed the contact on a waiting list several months ago and had not heard anything. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. When the vehicle was started in warm weather, the air bag warning light continuously illuminated. The failure recurred on several occasions each time the vehicle was started in warm weather. The contact received notification of the federal safety agency campaign numbers: 12v5270000 (air bags), 13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
2002 jeep liberty. Consumer writes in regards to fuel leak recall notice and vehicle frame corrosion problems. *smd the consumer stated when the parts for the recall finally arrived, she was informed the recall could not be performed because the frame was corroded. The dealer stated to repair the frame would be an additional cost. Recall # 13v252000.
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I was driving down the highway and I don't really remember the moment before the accident but I lost control of my car and hit the median barricade head on and from there my car kept going across the highway off to the grass area. I was the only one injured and taken to the hospital. My car is ruined and I faced a broken nose, back, knee, knock, head, and shoulder brushing and pain, and now I keep having a short term memory on some occasions. I also get nauseated when k get in a vehicle and get terrified when I'm with someone driving down the street. I have no vehicle at the time, it's been almost two and a half months and I haven't had any help with anything. I am a full time college student working a part time job, my sister or boyfriend have to take me to work and school, it's getting pretty tiring for them to take me everywhere. I work about 15 minutes away from my home and it's difficult for them to take me when they have school and work on those days. The air bags in my jeep did not deploy, it went in for the recall and you can literally see the sensors, the clearly should have deployed. My jeep had no engine or air bag codes of any kind.. So why didn't they go off?! I'm terrier that im going to loose my job and not afford to pay rent or bills.
Tl*the contact owns a 2002 jeep liberty. The contact stated that the driver side air bag warning light illuminated. The vehicle was taken to a dealer where it was serviced under the federal safety agency campaign number:12v527000 (air bags). The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. In addition, the contact received notification of the federal safety agency campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/15/15
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign numbers:13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2002 jeep liberty. Consumer writes in regards to parts not available to complete recall. *smd the consumer referenced recall 15v046000, 12v527000 and 13v252000.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the warning lamp illuminated. The contact received notification of the federal safety agency campaign numbers: 13v252000 (fuel system, gasoline, structure), 15v046000 (air bags) and stated that the parts were not available within a reasonable timeframe. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer. The technician stated that there was corrosion around the area where the hitch was supposed to be attached and the condition of the vehicle did not support proper installation. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,462. Updated 5/11/15*cn the consumer stated the manufacturer was notified and the inspector took photos. The recall was closed. The vehicle was not repaired. Updated 09/16/2015
Complaint against chrysler group. Recall n46/the federal safety agency 13v‑252: re: "the fuel tank on your vehicle has a chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in a fire." I have called chrysler group 1 x in august 2014 (beginning of recall), november, january and 02/16/15. They have failed to get my parts to the local dealer in a timely manner, therefore putting me at risk of a rear end collision ignition of flames. I need these parts sent to my local dealer immediately. My local dealer is only getting parts at the rate of 5 pieces per week, to fix the more than hundreds of thousands of customers. That is chryslers fault. Not the dealers. I waited to speak w/chrysler, on the phone for 1 hour & 25 minutes on 02/16/15, trying to get this resolved. It was the customer service dept, for this particular recall. I never got to speak w/a live person. This is unacceptable. I need my parts sent to my local dealer immediately. ...updated 05/14/15 *bf the consumer stated the vehicle was repaired. Updated 05/28/15*jb
Tl*the contact owns a 2002 jeep liberty. The contact stated that when the vehicle was taken to the dealer for an unrelated repair, the technician discovered that the rear frame bolts were severely rusted. The vehicle was repaired. The manufacturer was not notified of the problem. The failure mileage was 84,651.
2002 jeep liberty - flip up glass and/or rear hatch door sometimes do not close due to lock/latch problem.
Tl* the contact owns a 2002 jeep liberty sport. The contact received notification of the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Updated 02/18/15*lj the vehicle was repaired. Updated 02/19/15
2002 jeep liberty. Received three recall notices for vehicle needing a trailer hitch for safety. However, the consumer was unsuccessful at getting the vehicle fixed, due to lack of parts.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the vehicle was serviced under the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure). The contact mentioned that the dealer only visually inspected the rear mounting bolts and failed to replace them. Both the dealer and manufacturer were made aware of the situation. The vehicle was not repaired. The vehicle had not experienced a failure.
2002 jeep liberty trailer hitch recall. Consumer unable to get part for vehicle through dealer. Recall has been issued. But, no response from the chrysler group.
2002 jeep liberty consumer is seeking reimbursement *cn the consumer stated the hitch was approved using a specific code. However, the reimbursement claim was denied under the pretext, the part was not an oem approved hitch, but at present deemed ok to do the job. The consumer stated when the hitch was installed, chrysler did not have an approved manufactured hitch, as the recall did not exist back in 2006.
I received a recall notice several times over the past 1-2 years to get a trailer hitch put on ! After each notice I received I called a local chrysler dealership,bernard's chrysler of new richmond wi. Each time I called to set up an appointment, they told me they had to order the trailer hitch and when it comes in they would call and we will schedule an appointment! This has gone on for 1-2 years with them never calling back to say they have the hitch in! I just hope we are not involved in a crash where this will turn into a legal issue....updated 05/14/15 *bf recall was completed on april 30, 2015, after waiting almost three years. Updated 12/22/2015
Tl* the contact owns a 2002 jeep liberty. The contact received a notification for recall the federal safety agency campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received notifications for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and the federal safety agency campaign number: 12v527000 (air bags). The parts needed were not available for over a year. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the repair for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time. The manufacturer and dealer were made aware of the failure. The dealer stated that the parts were not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified. The contact had not experienced a failure. Updated 12/9/14*cn updated 06/1/2015
Tl* the contact owns a 2002 jeep liberty. The contact received a recall notification for the fuel system, gasoline, structure; however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The federal safety agency campaign number was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received a notification for recall the federal safety agency campaign number: 13v252000 ( fuel system, gasoline , structure ). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/29/14
Tl* the contact owns a 2002 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the failure. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 13v252000 (fuel system, gasoline and structure) and stated that the part needed for the repair was unavailable for months. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 10/23/2014*lj the consumer stated the vehicle was repaired under the recall. Updated 4/21/15
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