Tl* the contact owns a 2002 jeep liberty. While driving approximately 10 MPH over a pothole, the driver side rear window fell into the door panel. The contact was unable to open the rear driver side door from both the interior and exterior of the vehicle. The vehicle was taken to an authorized dealer where the window regulator motor was replaced. The failure recurred numerous times affected all except the front driver side window. The vehicle was taken to an authorized dealer as well as independent mechanic where the window regulator motor was replaced. The doors of the failed window motors would not open until the motor was replaced. The failure mileage was 50,000 and the current mileage was 85,800.
2002 Jeep Liberty visibility complaints
Page 3 of 3: complaints 41 to 70 of 70, newest first, as owners wrote them.
2002 jeep liberty renegade right rear window regulator broke for the 2nd time in 3 years. Window stuck down and regulator worm cable caused damage to door latch preventing door from opening from the inside.
02 jeep liberty window regulator. This is the 2nd time this has happened to my vehicle and based on the forums I have searched it has happened to 1000's of people. This could be a potential safety problem as the window just comes down on it's own when the cheap plastic part breaks inside. If a child were next to the window, they could unbuckle seat and possibly get outside vehicle. In which case they could be hit or the parent could be distracted and wreck while trying to get child back to safety. There is no warning this is going to happen and all jeep would need to do is replace the part with a metal part and not cheap plastic. I do not know of any cases but would it not be better to try an fix this problem before we have a tragedy?
Tl* the contact owns a 2002 jeep liberty. The contact stated the rear driver side power window failed. The dealer advised he was aware of the failure and the window regulator would need to be replaced. The vehicle was not repaired. The failure and current mileages were 97,000.
2002 jeep liberty window rear driver side falling down and will not come back up. Have replaced the regulator in 2007 and 2009. Now I will have to replace again. This is a defect and safety issue. Someone can get right into your car if you can not get this fixed right away. I have also had to replace the rear passenger window regulator in 2008. I have seen numerous complaints about this on the internet. This has been going on for several years with the liberty. Chrysler should fix this for free and not make the customer pay for a defect. Does someone have to get killed in a robbery or something before this issue is fixed.
Jeep liberty. Rear windows regulators continue to fail. The windows just fall into the door well while not in use. I rarely open those windows and they just fall out. I have now replaced them four times in the past three years. The dealer states there is no recall on this defect. There is certainly a defective part as I have read over and over of this situation occurring with all makes of the jeep liberty.
2002 jeep window regulators continue to fail and windows fall open.
I have had three rear power window regulators break on my 2002 jeep liberty. One replacement only lasted eight months with very little use. The failure has caused the door to jam so it cannot be opened. This creates a very hazardous condition that in case of an accident a rear passenger cannot get out of the vehicle through that door. I have read other complaints on the internet about this problem. It seems that this defect is quite common with jeep liberty's.
Rear passenger window "fell" down on it's own at highway speed. Caused extreme distress in my 6 year old daughter. Have found several thousand complaints about this problem. Window regulator failed for no reason. Window was not being put up or down. Just fell into door.
We have a jeep 2002 liberty. In the past 2 years our rear windows have malfunctioned. The first happened over 2 years ago on just the rear passenger side. Just this year we had both rear (driver and passenger) windows fall. To get them fixed cost $350 a piece. This is the second time for the passenger side. I went to precision auto tune to fix it and when they called jeep for the part the person over there already knew it was a jeep liberty before my mechanic explained what model it was. My mechanic said there was no recall for this. My problem is that we rarely use those back windows and for them to malfunction like this is really concerning, especially for the one we already repaired. I hope there is something you all can find because this is really expensive.
I have a 2002 jeep liberty and I am having continuous issues with the windows. They will stop working or fall down. At $400 a pop to get them fixed and reading numerous other complaints chrysler needs to have these on a recall list.
I own a 2002 jeep liberty and have had to replace the window regulator 4 or 5 times. Driving down the road the window just falls. This is very dangerous because it is shocking and can cause a wreck. The window falls all the way down into the door and there is nothing that you can do about it. You must repair immediately because your vehicle is not secure- theft, rain etc. If the windows are down the thump thump of the rear tires is excrutiating to your ears. Each repair cost $350. To $500. Chrysler and the dealerships are fully aware of this problem and refuse to do anything. They admit that this is a bad design (a plastic clip holds your window up) the part is only warranted for 12 months. On the consumer affairs website alone there were 93 complaints of this happening. Most owners are just like me and have had to replace the regulator multiple times. Chrysler should be made to recall any vehicle that has this regulator. No other parts are available except for mopar and the part has cost me $137. To $170. Just for the part- no labor. This has happened to me while under warranty and out of warranty. Now both rear windows broke within two days. I repair and next year the same thing will happen. I and any other jeep owner is keeping chrysler and mopar in business by these repairs.
March 2008 my rear passenger window regulator failed. Today, august 2009, now the driver side window had just dropped. I see tons of jeep liberty owners have had the exact same problem I called chrysler to complain, and they told me that there is no recall and I am just going to have to pay to repair it. Check online at how many people have the exact same problem!
While I was driving on the freeway, the right rear window on my 02 jeep liberty fell down. This, in turn, caused the rear door to 'deadbolt' itself. That is, it will only open 3/4 inch and then the latch catches on something. I'm suspecting a broken window cable may be keeping the lock mechanism from fully releasing the door. This suspected design defect in the window regulator mechanism has made the right rear door unusable. If the window fell when passengers were in the back seat, they would have been trapped in the car. As you need to open the door to take off the interior door trim to get to the window regulator mechanism, the 'deadbolt' state of the lock is preventing the repair to be made.
We drive a jeep liberty 2002 which we purchased at carmax in arlington,tx in 2006. Despite having numerous problems with electric windows for which they had to replace under the extended warranty, we began to notice a loud popping sound coming from the front end when we make a hard left or right turn. We took the car to a service mechanic, diagnosed cv axles,ball-joint problems. Attempt made to correct it in several occasions, but the problem re-occurred and getting more worrisome by the amount if time it happened in a day and 7 days/week. We also take noticed that we're not the only one (jeep owners) with this problem, we are tired to take the jeep to repair mechanics and truly, we feel unsafe to drive it on the freeway. What is the solution? Will chrysler fix the problem? Thanks
Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights, windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.
Window breaks off track and will not stay in the rolled up position. This is due to a poor design of a plastic clip that attaches the window to the regulator. Unfortunately I cant just buy the plastic clip you have to buy the regulator motor,track as one part. Plus jeep will not fix the problem with the plastic clip, so all I can buy is the same flawed part. I live in north I think that it is pretty unsafe to have your windows falling down possibly in the middle of a blizzard. I wander how many accident have been caused buy people trying to hold up their window while driving?or what if the window falls down with a child in the back seat?
The complaint that I'm contacting you about, is about vehicles that have non-adjustable headlights. I own a 2002 jeep liberty with non-adjustable headlights. After I purchased my jeep back in july, I took it to my mechanic to get the headlights adjusted being that on a clear night, visibility is extremely poor. I can actually drive with the headlights on high beam without impairing oncoming drivers vision. My mechanic informed me that the headlights on the jeep are non-adjustable. Tonight I drove in light snow flurries and it was like I was driving in a severe snow storm. I'm a truck driver with 30 years experience and also recently had to drive a 2006 freightliner with non-adjustable headlights. The headlights on this truck actually formed an ( x ) 20 feet in front of the truck. Meaning that the right headlight shown to the left side of the road and the left headlight shown to the right side of the road. Just driving in rain, my visibility was very poor. The rule of thumb is to not to overdrive your headlights. With the truck, I should have been driving no faster than 30 MPH at nighttime and my jeep isn't much better. Please investigate this. The several mechanic's that I've spoke to, have informed me that a lot of manufacturer's are going to these kind of headlights. I'm planning on purchasing driving lights for my jeep, which I shouldn't have to do. Thanks
My rear windows have broken (regulator) now 4 times. I hardly ever use these windows and then one day one will just fall down and it never fails that within a day or week the other will follow. The last time I had one of the windows fixed it was only 4 months ago. If the dealer wasn't granting me some form of goodwill warranty it would be costing about $600 every time the both get fixed. The part is obviously not working and needs to be recalled!!!!!!!!
Ltr in regards to the recall services on her 2002 jeep liberty; she is seeking reimbursement and recommendations on how to resolve repairs done to her vehicle. *kb the consumer stated the vehicle has a bad vibration when coming to a stop. The consumer was told the tires needed to be balanced and rotated, however the consumer continued to feel the vibration after the work was done. The consumer was informed the brakes and rotors had rusted. The wiper blades were replaced. The drivers side speaker was making a rattling noise.
Dt*: the contact stated overtime the rubber seal on the rear glass came loose. Upon inspection the dealership determined the glue between the rubber seal and glass detached. The entire rear window needed replaced.
Complaint regarding recall on lower ball joints. *mr the right front wheel of the vehicle had come off of the axle when the vehicle was backed out of a parking spot. Also, the container busted when the ball joints broke which could be in reference to the warning signal that the windshield wiper fluid was low. Recall #03v460000. *sc *jb phone interview update (oct 5, 05): the complainant's husband said that they did not recevie a recall notice.
Dealer replaced the front tires twice, and vehicle vibrated while driving at any speed. Also, headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle. *ak
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area. Also the starter failed, and the vehicle was getting poor gas mileage. *ak
The power windows squeaked when the consumer rolled them up or down. *ak also the air condition was not working properly.
Within a year and a half, I had three windshield replacements. Insurance agent said with that many replacements, could be defect. Every time jeep hit bump, would squeak. Took two dealerships 5 attempts to fix. Paint was peeling on grill, had repainted. Jeep constantly pulls to the right. Have had alignment and tire rotations, still not fixed. Latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel. According to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost. Field district manager refuses to speak to me, who made the decision for me to pay. Can someone please guide me in the right direction. I need help. [email protected].
Last week I had 5 rock chips repaired in my windshield. Yesterday I heard a loud ping and saw another chip (from no obvious source). This morning, I found a large crack about 16 inches long from yet another chip I hadn't even noticed. I believe the windshield glass is extremely brittle and/or angled in such a way as to catch any rocks that may hit it and break and/or chip with minimum force.
Rear driver side door when speed is greater than 55 MPH a air leak wind noise occures and grows louder with speed. Noise is at bottom seal of the glass. Two times to the dealer pending a third visit without resolution. Dt
Rear window does not have handle to safely close it. *ak consumer states especially if the rear window is wet/damp, a person can easily injure their hand/fingers if closed betweem the window and gate.
When you activate the rear window washer, the front windshield gets sprayed too! You must wipe the windshield immediately so you can see!!!. Also, the same problem happens when you use the windshield washer; the rear window sprayer is activated. This situation is only an inconvenience and waste of washer fluid. Dealer has ordered a new washer fluid pump, under warranty.
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