We have made several attempts to have the recall repaired with union city, georgia at (770) 969-7229. We spoke with don jackson. Each time, we were told the parts were not in and we would receive a call as soon as the parts come in. We never received a call back. We called again and again. Each time, we are told the part is not in and we are promised a call back. Would you kindly help.
2003 Jeep Liberty airbags complaints
Page 10 of 14: complaints 251 to 280 of 393, newest first, as owners wrote them.
Tl* the contact owns a 2003 jeep liberty. While starting the ignition, the air bag inadvertently deployed without any impact to the vehicle. The contact sustained injuries to the mouth and right wrist. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified. The approximate failure mileage was 120,000.
On my way to work the air bag light indicator would turn and off. I am now in the process of taking it to a jeep dealership. I understand that there is a recall for this issue.
Either beginning of the this year or last month of last year, I received a letter from chrysler about a recall on my vehicle for the air bag, so before I turn in the my truck for service the air bag light don't come on at all, but after they fixed the recall issues, few months later my air bag light keep coming on and stay on, so I call the chrysler dealer who fixed my truck and there reply is that is not our problem that the airbag light come on when you drive. So here my question if the recall was call for the airbags in my truck why my airbag light now is coming on when I drive my truck, are they suppose to fixed the airbag or what, don't understand about the recall for the airbag but my light for the airbag is on.. So please help me to understand what should I do, now I afraid to drive my truck when I go to work.. So now every time I turn on my signal my dome light comes on and stay on for good 5 mins..
Tl* the contact owns a 2003 jeep liberty. The contact received a recall notification for the federal safety agency campaign number 12v52700 (airbags) and the federal safety agency campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
Complaint against oxmore chrysler dodge jeep louisville ky complaint letter: no share with media: yes complaint description my 2003 jeep liberty was recalled due to a defective air bag module , after they replaced it the light came right back on. They said that if I wanted it fixed I would need to pay $110.00 plus parts. I believe that the defective part may have caused other parts to fail. We are not able to drive a unsafe car and will need to rent one until this is resolved.can you please advise how I should proceed and thanks.
Tl* the contact owns a 2003 jeep liberty. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) and the local dealer stated that the parts were not available. The contact had waited longer than a year for the recall repair. The manufacturer was also contacted and could not provide an estimated date for when the contact would receive the recall repairs. The contact had not experienced a failure.
The car had been acting funny , going fast then making a noise and going ok again. I am not a fast driver as in november my husband of 32 years , passed after being in a hit and run , from people with no insurance , my life is pretty much hell . I was starting to smell something funny like burning and I thought I maybe a tire or strut. I was at a signal second car in and loots of traffic , including school buses. There was a gas station about 30-40 feet from me , but the first car went in to get gas , so on second thought going by the pumps was not a good idea , so I put on signal and tried to pulled over . Car were speeding past me and the car began to accelerate and it will to the right,I turned left or pulled to the left , crashed into a pole hard . Seat belt went flying off , air bags on side did not go off , but front ones did . I broke my leg and bruises, plus a black eye. Since the week before I lost my job , I am doomed , have to try to find a job , because I can:t my car get unemployment. I loved my car first and only car I have ever had.is there anything you could do to help as I have had many recalls and had them checked, but those is just so strange I thought I had .
Tl* the contact owns a 2003 jeep liberty. The contact received two recall notifications of the federal safety agency campaign id number 12v52700 (air bags) and 13v252000 (fuel system, gasoline , structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
Tl* the contact owns a 2003 jeep liberty. The contact received notification of the federal safety agency campaign id numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep liberty. The contact received two recall notifications under the federal safety agency campaign id numbers 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
The airbag system occupant restrain control module was replaced on the vehicle. The airbag light remains on and the service center stated there is a faulty module indicating a seatbelt issue after using the machine that reads codes. We were advised to contact vehicle safety. The service center is pellegrino chrysler jeep, 241 n. Glassboro road, woodbury heights, nj 08097. Phone number 856‑848‑2822. Please contact on this matter. Thank you.
Tl* the contact owns a 2003 jeep liberty. The contact was traveling various speeds and lost control of the vehicle, jumping a curb and crashing into an embankment. The air bags failed to deploy and the front end of the vehicle became engulfed in flames. The contact sustained neck, back and chest injuries. The front passenger sustained a fractured wrist. The vehicle was destroyed and a police report was filed. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 100,000.
Tl*the contact owns a 2003 chrysler jeep liberty. The contact received notification of the federal safety agency campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
I received a safety recall notice earlier in the year. I believe it was sometime in march 2013. The recall was about an air bag system occupant restraint control (orc). Again, I received this recall notice in october 2013. I have called the jeep dealer, [xxx] located on west market street in pottsville pa 17901 three times about this and have been told each time that the part is backordered and they will call me when the part comes in. The last call I made to them was on december 5, 2013 and was still told it was on backorder. When will this part be available as my airbag warning light has been turning on & off at different times over the last year? I want to get this fixed and wanted to know why this part is taking so long to be available. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2003 jeep liberty. Consumer writes in regards to air bag occupant restraint control module recall notice. *smd the consumer was informed the parts were not available.
During this morning october 30, 2013 (7:00 am) I attended the meeting with[xxx], advisor of rio piedras auto group in relation to safety recall m35/the federal safety agency 12v‑527 occupant restraint control module filter circuit. I could not resolve my situation because [xxx] told me that the car would be ready in two days. She said that there are other cars to diagnosis. Unfortunately, I don't have another vehicle. She said that they have a service to take me to my house at 8:00 am. I did not accept the proposal because I had a doctor's appointment today, tomorrow with my mother who is a cancer patient, and other appointments on friday. She said me that I need to call after 9:00 am for another appointment, and that they were from november 6. On your document you wrote "the work will take about one hour to complete. However, additional time may be necessary depending on service". I understand that. As additional time... Maybe 3, 4 or 5 hours..., but two days???? It's ridiculous! I hope your attention to this complaint. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2003 jeep liberty. The contact received notification of under the federal safety agency campaign id number: 12v527000 (air bags). The dealer was contacted and stated that the part was not available for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The current mileage was 70,000. Updtated 3/5/14*cn the dealer fixed the problem.
Tl* the contact owns a 2003 jeep liberty. The contact stated the vehicle was taken to the dealer to have the federal safety agency campaign 12v527000 (air bags) performed; however, the repair didn't correct the failure, the air bag light remained illuminated after the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 150,000.
This is my second complaint regarding the recall on my jeep liberty 2003. The airbag light started coming on while I was driving. It would later go off. Sometimes it comes on while driving at a steady speed. Other times it comes on while the vehicle is stopped at a light. Braking does not seem to have an impact on it. I first reported this to the dealer in november 2012. They said not to worry. I received the first recall notice in march 2013 and a second one arrived the first week of october 2013. To date I have made multiple phone calls to the local jeep dealer service department as well as 3 visits. At one visit they finally actually looked at the car and confirmed it needs to be fixed. Today I spoke with the chrysler recall group assistance 800 number. First they agreed to help me get the dealer to honor the recall. However, by the end of the call I was told that chrysler still does not have the part needed to fix my vehicle. I was also told that chrysler does not see this as a high risk. Now I am certain that there are higher risks out there and I understand that corporations "play the numbers" when they decide what to do. But in the long run, if my air bag deploys unexpectedly while I am driving on the expressway at 75 MPH I, my passengers, and surrounding motorists are the ones who will pay the price of this decision. Keep in mind that it has already been confirmed by the local chrysler service department that my air bag is defective. It could deploy without warning at any time that I am driving. It is not related to braking, speed, distance traveled, or anything that I can pinpoint.
I have received three notices regarding recall on the orc module for jeep liberty 2002 and 2003. Each time notice had been received I attempted to schedule service appointment to have this issue rectified. Each time was told there was a back log because of number of recalls and couldn't give me when this part could be replaced. Needless to say im receiving another notice stating the seriousness of this matter but no indication when part will be available. I drive everyday and my safety is at risk as and it is now over a year with no resolve.
Tl* the contact owns a 2003 jeep liberty. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) and stated that she was unable to have the vehicle serviced because the parts needed to complete the repair were not available. The manufacturer was not contacted. The contact had not experienced a failure.
I received a safety recall for m35/the federal safety agency 12v‑527 (airbag system recall) the week of sept 23,2013. I contacted firkins chrysler/jeep motors, bradenton, florida to ask for a scheduled appointment. They did not have the part and I was told to wait until I received a second letter from chrysler group llc later on. They did not offer to order the parts nor did they give me any satisfaction. I immediately contacted sunset dodge chrysler jeep motors in sarasota, florida for assistance with this airbag matter. I was greeting pleasantly and asked when I wanted to schedule an appointment. I took my jeep in for repair on friday sept 27, 2013 and the service was completed in one hour. I was very satisfied and pleased with the courteous service. I doubt that I will call firkins motors if I ever need service on my jeep.
Tl* the contact owns a 2003 jeep liberty. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Just got another recall notice..safety recall..m35/the federal safety agency 12v‑527 occupant restraint control module filter circuit this is one of many recalls..with no parts available..how many recalls will it take to recall this dangerous chrysler.. How many accidents, deaths..money spent for a lemon..tell dan reed..I have notified the proper higher ups..maybe they can handle this..since your dept. Cannot.
Front end collision with a driver cited for improper left hand turn/failure to yield. Our car is classified as a total loss. Neither the driver side or passenger side air bags deployed resulting is serious injury to the driver - jaw broken in 2 places.
Tl* the contact owns a 2003 jeep liberty. The contact received notification of the federal safety agency campaign number 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not yet available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
Since the spring of 2012 my air bag light has been coming on at odd times. Sometimes it is during braking and sometimes it is not. I contacted the dealer and they said there was no danger and no recall. Earlier this year I received a recall notice from the chrysler group. Safety recall m35/the federal safety agency 12v‑527. My first call to the dealer was in february or march and I was told they didn't have the parts and asked me to call back in april. Since then I have taken may car over at least 3 times. The service manager, [xxx], insisted that I had to arrive no later than 7:30 am on a monday morning. He refused to give me any other appointment time. At the 3rd visit they finally looked at my jeep and confirmed there is an issue with the air bag. To date they have still not fixed it. Every time I call I get the same answer, "we don't have the part yet. We will call you when we do." I asked if I should go to another dealer in a different city, but he stated that they don't have the parts either. I have also called the chrysler group recall assistance center listed in the recall notice only to be on hold for a very long time and then get disconnected without ever speaking to anyone. My air bag light continues to come on at odd times. I am concerned that it will deploy when I am not expecting it. Can you help me get my car fixed? The dealership in question is dodge city of mckinney texas located at 700 s. Central expressway, mckinney, tx 75070. The service manager is [xxx]. He is the only one I have spoken with as the others in the office refer me to him and say he is the only one who can assist me with a recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My husband made a left turn out of our complex and less than a .5 miles; driver and passenger airbag deployed without any warning. Thank goodness there were no fatalities. My spouse became really sick, had a really bad asthma attack, burns to his right arm, and problems hearing.
My vehicle has a recall on the air bags and the vehicle can not be corrected. I was told the jeep dealerships do not have the parts to fix it. Also, the PCM component of my vehicle needs to be replaced and the chrysler dealership has discontinued the part, an aftermarket part can not be found and none are on back order. My vehicle is still under warranty and the warranty department is sending the PCM to have the part refurbished but will not guarantee the part. My concern is the cars safety is not guaranteed due to the recall on airbags and the PCM is the main computer part for the car, if it can not be guaranteed to be safe and running what are my options?
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