I have a recall on my 2003 jeep liberty and the local dealerships are not servicing my problem in a timely manner. I've been told that my vehicle is not safe to drive but I have been put on a waiting list at two different jeep dealers because the company is not providing an adequate amount of parts.
2003 Jeep Liberty suspension complaints
Page 10 of 16: complaints 251 to 280 of 437, newest first, as owners wrote them.
There was a recall for the lower ball joints of my 2003 jeep liberty. I did not know anything about this recall until I received a recall letter on december 21,2006 yet on nov 25,2006 - I lost control of my vehicle and I believe it may have had something to do with the lower ball joints. It clearly states in my recall notice that water may enter the front suspension lower ball joints on my jeep and cause loss of control of vehicle........this is exactly what happened to me. I feel that daimler chrysler should be responsible for paying for my jeep which had to be totalled out and also the costs I accrued for rental vehicle and other such expenses. If I was warned about this a month earlier - I do not believe I would have had an accident. This is a very serious issue!!!
Tl* - the contact has a 2003 jeep liberty that is involved in a ball joint recall. She has contacted dealership in her area and they stated that it can take up to 5 months in order for them to set up service.
Tl*- the contact stated that she has received a recall notice for the her vehicle's lower ball joint. The contact stated that she has contacted her local dealer but, they could not put her on a waiting list because it is too long, and they only get three parts a week.
Tl* - the contactreceived her a recall letter for her 2003 jeep liberty lower ball joints in october 2006. While driving about 20 MPH the tire came off and rolled under vehicle. The contact call had the vehicle towed to where she purchased the vehicle. The mechanic for the dealership told her that her axle was broken, that the ball joints had separated and the tire was damaged. The contact stated that the dealership recommend that she take vehicle to a jeep dealership due to her recall. The contact call the jeep dealership and they came to pick up the vehicle. The contact states that they still haven't contacted her regarding the estimate and cause pf the tire failure.
Tl*- the contact is concerned with safety recall f23 for her 2003 jeep liberty. The dealer told her it will take about 6 weeks for the replacement part (lower ball joint) to come in.
Tl*- the contact is calling regarding the federal safety agency campaign id number : 06v288000. The contact has called two dealerships and they told him that it would take 12 weeks in order for them to assist with the repair because they are only getting two to three repair kits a week.
Complaint received recall letter (f23) for lower ball joints on jeep liberty. The dealer told her he only gets three parts per week. She has been waiting for three weeks. Her concern is that she drives 100 miles per day and believes this is a safety concern.
Tl* - the contact received a recall letter (f23) for his 200s jeep liberty. He called the dealership and was told that they only get 3 replacement parts a day and that there are 30 people ahead of him. When asked if he has experienced any failures, he stated that the tire fell off back in june. He was going 5 MPH as he was exiting the interstate. The dealership replaced tire free of charge. He does not have repair order
Tl*- the contact stated that she has received a recall notice for her jeep liberty's lower ball joints. Contact stated that no one is helping her at the dealership. She claims, dealer stated that the parts necessary aren't available to address the recall. The recall notice is f23 lower ball joints.
I received a recall notice from daimler chrysler about my 2004 jeep liberty about a safety recall f23-lower ball joints. This recall states that "ball joint separation can result in a loss of steering control and could cause a crash without prior warning". Trying to make an appointment with the dealer to repair the problem revealed there would be an 8 week wait because the parts are not available. I learned from the dealer (and later verified by calling daimler chrysler at 1.800.853.1403) that daimler chrysler is making only 3 replacement parts available to dealers per week! If this is such a potentially dangerous situation, doesn't daimler chrysler have an obligation to make more parts available to dealers of their defective cars? I understand that we are talking about a lot of cars, but that does not change the fact that I am driving a defective vehicle which I will have to continue to drive for another 8 weeks. How can such a huge corporation not insure that parts are available to their dealers in a more timely fashion? What happens if indeed a crash occurs without prior warning during that waiting period? What will daimler chrysler say and do then? This is a shameful example of violating the public trust-and this car is not cheap-they are certainly not saying-hold your payments until the car is repaired. What can I do but wait?
I called to schedule an appointment as I received a safety notice from chrysler. I was told it would be 3 months before I could get in and the dealership is only doing 2-3 per week. I have had an accident in the past with a broken ball joint so I am very sensitive when it comes to this. Three months is too long to wait for a safety recall, especially one this serious.
Tl*- the contact has recall #1238. The contact went to kelley jeep and has been placed on a waiting list for over a month. The contact also called the manufacturer and they stated that they did not know why their was a wait at the dealership.
Tl*-the contact received a safety recall in november and the drawler has not schedule the repairs. He is concerned about the time it's taking the drawler to address the recall.
Dt*: the contact stated there were no problems with the vehicle. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Dt*: the contact stated while driving various speeds, there was a grinding noise coming from the steering wheel column. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.
Dt*: the contact stated there were no problems with the vehicle. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Dt*: the contact stated although there were no previous problems with the front suspension, there was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted.
Dt*: the contact stated that the notice for the federal safety agency recall # 06v288000 , which pertains to the lower ball joint, was received. A service dealer was contacted, who stated that the parts were unavailable, and that the contact would need to be put on a waiting list. The manufacturer was also notified, who stated that due to a shortage of parts, there was nothing that could be done.
Dt*: the contact stated recall letter #06v288000 regarding the front lower ball joint was received. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Dt*: the contact stated there were no current problems with the vehicle. Recall letter #06v288000 regarding the front lower ball joint was received. The parts needed to repair the vehicle are not available at the local dealership. The manufacturer confirmed the parts are not available.
2003 liberty ball joint broke while out of town. *ts one year prior to this failure a ball joint broke on the driver's side.
Dt*: the contact stated a the federal safety agency recall letter regarding front lower ball joints was received. When the dealer was contacted to make an appointment for the remedy repair, the parts were not available. The vehicle had been on the waiting list since early november. When the manufacturer was contacted, they advised the contact to try other dealerships. The contact expressed concern regarding the safety of driving the vehicle under these conditions.
Dt*: the contact stated there were no problems with the vehicle. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Dt*: the contact stated while traveling various speeds, the vehicle had difficulties steering. There was a the federal safety agency recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available. The contact had tried to schedule an appointment, but the dealer refused to schedule a date until the replacement parts were available, and recommended the contact to call every day to check for updates on the parts. The contact expressed concern that it was a major inconvenience for a person who had a daily job, to contact the dealer everyday for updates.
Dt*: the contact stated while driving various speeds, there was a popping noise coming from the front suspension. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted.
Dt*: the contact stated while driving 45 MPH on the highway, there was a pronounced vibration that was physically felt within the front suspension. There was a the federal safety agency recall, #06v288000, on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available. Updated 12/28/06.
Dt*: the contact stated a the federal safety agency recall notice # f23 for the suspension: front: control arm: lower ball joint was received on 10/25/2006. The sales/service dealer informed the contact the vehicle was # 66 on the waiting list, due to the delay in getting replacement parts. The manufacturer was not alerted.
Dt*: the contact stated there were no problems with the vehicle. There was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Dt*: the contact stated although there were no previous problems with the front suspension, there was a the federal safety agency recall, #06v288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.
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