I was driving noticing I had lost control of the car. I thought it might be a blown tire or alignment issue. I got out to check after driving awhile on a 30 MPH road. I noticed the rear control arm on the drivers side was rusted and broken apart. I then had no rear control of vehicle.
2004 Jeep Liberty suspension complaints
Page 7 of 16: complaints 161 to 190 of 456, newest first, as owners wrote them.
The car did not feel right when I was driving home one evening and the whole back end jumped to the right when going over bumps or traffic passed my car. I got off the freeway and as I turned a corner the whole back end just slid and the vehicle was hard to keep control of. I had to drive 10 MPH on city streets to get home and the car was difficult to control, it wanted to keep sliding to one side or the other. I found, on getting home, the rear lower control arm had rotted out and failed. It looked as though it had been in salt water for 25 years. If I had been at freeway speeds when it failed there is no doubt in my mind it would have caused an accident and very likely a fatal accident to me. I have seen 20 year old cars that do not have this kind of rot on critical parts like this and feel there is no way this should of happened on a 7 year old car. I have spoken to chrysler and they will not help me on the repair as it is out of warranty but the real concern is to the pre-mature failure of this critical part. I have kept the part they removed if anyone would care to inspect it. I hope this may help other owners inspect this part and prevent a serious accident. I hope someone from the federal safety agency contacts me so I can further express my concerns. Updated 05/12/11 *bf updated 1/5/12
2004 jeep liberty. Consumer writes in regards to vehicle ball joints *tgw the consumer stated the lower ball joints were replaced. The consumer is seeking reimbursement, since a recall was issued.
Tl*the contact owns a 2004 jeep liberty. The contact stated that the left rear lower control arm broke while the vehicle was traveling 30 MPH. The failure occurred because the control arm was rusted. The contact inspected the vehicle and noticed that the rear right control arm was about to also break due to rust. The dealer stated that the broken control arm needed to be replaced. The VIN was unavailable. The current and failure mileages were approximately 76,000.
Tl*the contact owns a 2004 jeep liberty. While driving approximately 35 MPH, the vehicle violently pulled to the right. The contact pulled over and upon examination, he noticed the rear lower control arm was rusted and broken. The vehicle towed to an authorized dealer where it was being examined for the cause of failure. The vehicle had not been repaired. The failure and current mileages were approximately 56,000. Updated evoq 02/01/11
Owner of a 2004 jeep liberty. Leaving parking lot at slow speed hear crack , stop found left rear lower control arm broken. If car was driven at normal highway speed crash may have occurred and people injured. After closer inspection found that control arm has rusted through causing arm to brake. The control arm was replaced and the right side inspected and found in very rusted condition, it was also replaced and both old parts are available. *tr updated ivoq 02/01/11
My husband is a mechanic. He and his employer were trying to maneuver a 2004 jeep liberty into the work stall from the parking lot. The jeep had a broken ball joint (a condition that they later found was under recall notice) and would not steer, so my husband was guiding it with a floor jack while his boss was behind the wheel, braking when necessary to help control forward momentum. The vehicle was idling. This is standard procedure, one carried out many times by both men. Both men have at least 25 years of experience each as auto mechanics. There is a lip just at the door of the shop to prevent water from coming in, and when the jeep came to this lip, the vehicle tipped slightly, and the right front tire touched the ground. Instantly, the engine revved and the vehicle jumped forward at full power. The boss literally stood as hard as he could on the brake but to no effect. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support. According to both mechanics, the front wheels should not have had power to them, since the vehicle was not in four-wheel drive and cannot put itself into four-wheel drive: a lever must be raised manually. My husband had to be life flighted to emmanuel hospital where he was diagnosed with a collapsed lung, broken nose, broken collarbone, nine broken ribs, and a broken ankle. He also suffered general crushing of most of his body. A broken left rib was diagnosed two weeks later. The jeep was taken to a local chrysler dealership for repair of the broken ball joint and the transmission pan, damaged in the accident.
Tl*the contact owns a 2004 jeep liberty. When he attempted to exit his driveway, the right front ball joint failed. The vehicle was towed to a local repair facility and the axle was replaced at an expense of $280.00. The manufacturer was notified; however, a representative stated that the lower ball joint was repaired in 2007 under recall 06v288000 (suspension: front: control arm: lower ball joint). The failure mileage was 49,800. The current mileage was 50,200.
Upper ball joint on passenger side upper control arm separated. Ball shows extreme pitting and no signs of lubrication.
Near collision due to torque problem, vehicle moves slightly left with acceleration and moves substantially right with deceleration. If you release gas pedal in a curve vehicle moves right about 1.5 feet. Dealer test drove found vehicle shifting to left and right based on acceleration and inspected vehicle initially could not find fault. Only through lost jeep forums with other owners of jeep liberty complaints of same problems found and the fix was that all of the rear bushings are worn on the lower control arms and possible the upper tri-link arm/bushing need replacement with the rear upper ball joint if movement present. Real problem is that due to the lower control arms bushings worn out that the rear differential is shifting slightly causing the vehicle torque problem.
2004 jeep liberty sport :suspension:front:control arm:lower ball joint. 63431, dealer states that both lower control arm need to be replaced.
Tl*the contact owns a 2004 jeep liberty. While driving approximately 50 MPH, the contact noticed that the vehicle was pulling to the right. The failure occurred each time the vehicle was driven. He was informed of the federal safety agency campaign id number 06v288000 (suspension:front:control arm:lower ball joint) and took the vehicle to a mechanic to have the front end aligned. The mechanic stated that they could not align the front end because the ball joints were defective. The contact took the vehicle to the dealer and they repaired the vehicle according to the recall, but did not align the vehicle. The contact felt that after such a repair, the alignment was necessary and should have been included in the recall repair. The manufacturer has not been notified. The current and failure mileages were approximately 93,000. Updated 03/09/09.
I own a 2004 liberty and had the front lower ball joints replaced due to a recall. I started hearing an awful sound and took it to my jeep dealer to find out the front upper ball joints are bad. The left is severely separated and could go at any time. I don't have $400 to repair what I would consider a defect. This vehicle is barely 5 years old and I have had some pretty major problems with it. In the short time that I have owned it I owned a 1996 jeep cherokee for 8 years and never had more than an o2 sensor problem. I would appreciate a response at your earliest convenience.
Multiple problems - vehicle pulls to the right - bad tire - ball joint failure - fuel mileage not as stated on dealer sticker - back window open by itself - passenger window regulator broke / just plastic tube / dealer wants $300+ - upper arms failure - major transfer case noise - dealer kona auto center ha its own problems and cannot take care of mine/ replaced defective clutch master/never replaced firewall rubber seal - now electrical issue in firewall. Bought new from kona auto center 2004.
Right tire fell completely off while driving due to ball joint failure. Had car repaired and found remaining ball joints were on verge of failure. Daimler chrysler covered less than 1/2 of cost to repair.
Upper ball joint failure, jeep liberty sport 4x4. February 2007, driving a country road at approx 40mph, the right front of the vehicle collapsed. With brakes, I stopped the vehicle prior to colliding with a tree. Both upper ball joints were replaced by joe jacoby jeep in warrenton, va. Based on their conversation with higher headquarters, cost to repair was mine alone. $1600.
Both left and right upper ball joints have failed and require replacement. The condition was originally evident by front end suspension noise and loose steering. The joints exhibit severe wear and corrosion.
Tl*the contact owns a 2004 jeep liberty. While driving between 15-30 MPH, the pivot bushings on the suspension control arms began making knocking sounds. The sound would occur when the steering wheel was turned left or right, during acceleration in a straight line, depressing the brake pedal, and when driving over a bump in the road. A mechanic stated that the pivot bushing located on the front and rear control arms failed. The failure began when the vehicle was first purchased and has become progressively worse. The contact scheduled a repair appointment. The powertrain was unknown. The current mileage was 40,435 and failure mileage was 39,122.
Tl*the contact owns a 2004 jeep liberty. The contact received a recall notice for the federal safety agency campaign id number (suspension:front:control arm:lower ball joint) in march of 2007. He has called the dealer and manufacturer on several occasions to have the recall repair performed; however, the dealer has yet to call him back regarding an appointment. Daimler chrysler stated that nothing could be done. There had been no failure to date. The current mileage was 43,000. Updated 02-14-08.
I have a 2004 jeep liberty and I have had this front end shaking when you get up to 40 plus MPH and the front tires seems to drag. I have taken my car to a chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372.00 and I have not found out what the problem is with this 2004 jeep liberty.
Tl*the contact owns a 2004 jeep liberty. The contact received a recall notice for the lower ball joints (the federal safety agency campaign id 06v288000). As of january 16, 2008, the dealer had not repaired the vehicle. The current mileage was 42,000 and there had been no failure to date.
Contacted this website 8/7/07 regarding dealer refusal to comply with recall notice sent to me regarding 2004 jeep liberty (odi number) 10198796. Would appreciate any information about what has been done or is being done to rectify this situation. Thank you.
2004 jeep liberty with recall on the ball joints. Consumer states that the dealer said they would call him in 6 -8 weeks when the parts arrived. He states he has not heard from them and has tried to contact them but no one will help him. *kb the consumer stated on sept 11, 2007 while making a left turn, the vehicle suddenly made a 180 degree turn for no apparent reason.
Tl*the contact owns a 2004 jeep liberty. The contact received a recall notice for the suspension: front: control arm: lower ball joint (the federal safety agency campaign id number 06v288000) in november of 2006. The dealer stated that they would put her name on the waiting list. As of january 2, 2008, the dealer had not repaired the vehicle. The contact felt that the wait time for the recall repair was excessive. There had been no failure to date. The current mileage was 64,000.
I took my vehicle in for a safety inspection and found that the right upper ball joint was 'very loose' and the left upper ball joint was 'loose'. My 2004 jeep liberty only has 51,761 miles and there should not be such a serious problem such as this given the age and mileage of this vehicle. This vehicle was already recalled in the spring of 2007 for the lower ball joints. Chrysler refused to pay for my upper ball joint repair.
I own a 2004 jeep liberty, 46,000 miles. I preempted an incident. But, I took my car in for realignment and discovered that the upper right ball joint is extremely unsafe. Received two opinions. Both did not want to give the car back to me as I presented a safety hazard on the road. I just brought my car in for the recall and had the lower ball joints repaired about 7 months ago. Right upper is currently being fixed by a jeep dealer.
Tl*the contact owns a 2004 jeep liberty. While driving between 30-40 MPH, the lower ball joints made a thumping sound and fell from the vehicle. The vehicle was towed to the contact's residence. Her husband placed the lower ball joint back on the vehicle. The contact called the dealer and was informed that there was a safety recall on the lower ball joints. She scheduled an appointment and took her vehicle in on the appointed date and time. She waited for one and a half hours and was advised to schedule another appointment for a time when she could leave the vehicle at the dealer. She was informed that it was fine for her to drive her vehicle. While driving home, she heard a splash against the tire wheel. The boot that holds the grease busted. The vehicle is currently parked in front of her home. The purchase date and recall number were unknown. The current and failure mileages were 82,000.
2004 jeep liberty recall repair for lower ball joints. Customer states that they were placed on a waiting list in january of 2007. In july customer received another notice. Dealer said they were now #500 on the waiting list.
2004 jeep liberty recall for lower ball joint repair. Customer stated that the dealership placed her on a waiting list. Customer also states that they have been on this waiting list since march 30, 2007. *kb the consumer stated received a recall on the lower ball joint for her specific vehicle but the recall has not been performed as of yet due to the fact the dealer does not have the parts to perform the recall. The consumer stated purchased a new tire and have the tires rotated to fix the problem but the new tire did not help. The consumer stated contacted dealer who informed her they have not received the part as of yet. The consumer further stated contacted daimler chrysler who would contact the dealer to upgrade the consumers order. The consumer stated was informed to contact another local dealer to no avail. The consumer is requesting help with the recall for this vehicle.
Tl*the contact owns a 2004 jeep liberty. While driving 10 MPH, the contact lost control of the vehicle but was able to control the steering wheel and pull over. She heard a loud thumping noise coming from the driver side of the vehicle. Triple a removed the tire and stated that the failure was caused by the lower ball joints. The VIN was unknown. The current and failure mileages were 68,000.
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