I was sent a recall for my vehicle in december. My dealer has still not obtained the parts from chrysler to fix the recall.
2004 Jeep Liberty suspension complaints
Page 9 of 16: complaints 221 to 250 of 456, newest first, as owners wrote them.
Jeep liberty customer has concerns about safety recall f23 customer has not been able to speak with someone at jeep**cc
2004 jeep liberty with a recall on ball joints customer is asking did the federal safety agency say that each dealer only gets 3 sets per week**cc the consumer has been waiting for parts since december 2006.
Tl*- the contact stated that the 2004 jeep liberty with 25000 current mileag) did not have the ball joint problem. The complaintwas that he had not gotten any feed back in three weeks pertaining to how long it would take to honor the recall.
Daimler chrysler will not reimburse me for a front end alignment performed at the time of a safety recall for ball joints. A safety recall for defective ball joints was mandated by the federal safety agency on jeep liberty's. Ball joint failure can result in loss of steering control and crash. To determine proper installation on new parts and correct position a front end alignment is necessary. Further information is available.
2004 jeep liberty customer has concerns about recall f23 lower ball joints because the shop didn't have the parts**cc
Jeep liberty customer has concerns about recall f-23 lower ball joints customer wants reimbursement for rent a car due to shop waiting list to fixing car**cc
Safety recall notice f23- lower ball joints received on 12/27/2006. Contacted daimler chrysler to schedule repairs. At this time we are on a waiting list and currently #34 on the list to have repairs made. Our vehicle has been parked since 12/27/06 and its now 2/27/07. We are a state agency and depend on the use of our fleet vehicles for daily use. I have 250 staff asking about this vehicle daily. I would like some resolve in getting it fixed. Thank you.
I have a 2004 jeep liberty that has a safety recall f23-lower ball joints. I called a dealer for a appointment on 12-13-2006,was told there is a waiting list, I called again on 1-12-2007 to find out why I was not being called to fix my recalled car. I was told they do two cars a week and it will be a long wait,it is now 2-25-2007,what's the problem, is this not a safety concern?
Received a recall for jeep liberty for lower ball joint, on the recall it states "this can cause the ball joint to corrode and separate. Ball joint separation can result in a loss of steering control and could cause a crash without prior warning." I called the dealer and the parts are on 3-6 month back order. I would think something this dangerous would not be delayed this long.
Safety recall notice on 2004 jeep liberty for lower ball joint replacement. I contacted a jeep dealership on 1-8-2007 and was told I would be put on a list for replacement. Today 2-20-2007 I'm being told the same thing, we have you on the list. This concerns me because we are older people and ball joint failure could be fatal to us. I feel that six weeks is enough time for them to fix this problem. Thanks for your attention.
I have gotten numerous notices regarding the lower ball joints on my 2004 jeep liberty saying they can corrode or separate and result in loss of steering. I've been calling the dealer I use (mancari's of orland hills) since november 2006 to get this fixed and I keep getting told the parts are backordered, or they are only getting a couple in at a time and I am on a waiting list! This has been going on for 3 months!! If this can cause a crash why are the parts not being made available?
I recently received notification of a safety recall for my 2004 jeep liberty with regard to the lower ball joints. The problem is that water may enter into the front suspension lower ball joints on my jeep. This can cause the ball joint to corrode and separate. Ball joint separation can result in a loss of steering control and could cause a crash without prior warning. I contacted my dealership in order to get the part ordered and line up an appointment to have the repairs completed. The dealership was contacted on 01/24/07..the day after I first received notification of the safety issue. They informed me that they would order the part and call me to set up an appointment to as soon as the part came in. I had not heard from the dealership, so I called them on 02/13/07 to inquire about the "ordered" part. There was no record of a part being ordered. Therefore, I placed the order again on that day and asked if someone could call me back to give me an idea of when I could be scheduled for an appointment and how long it would take for the part to come in. I have not been contacted since that last call. I was told by the phone attendant at the dealership that the manufacturer is only sending the service area 3 ball joints at a time--and that is why its taking so long for me to be serviced. I asked the attendant how serious was this recall and if I was in any danger. She asked me if my car was operating properly and I told her yes to my knowledge it was, and she told me that I was probably ok. I would really like to know why it is taking so long to have my car serviced and should the dealerships be taking such a cavalier approach to this recall?
My vehicle, a 2004 jeep liberty, has been safety recalled (f23) for lower ball joint replacement. Although I had heard of the recall in fall of 2006 my dealer would not take action until I received formal notification of the recall which I received in early january 2007. Shortly after receiving the recall notice I contacted my dealer to make an appointment. Dealer informed me that parts were on order and not expected for at least a month. My name was added to a wait list. I contacted the dealer today and was informed that parts would not be available until may 2007. I feel this is an unreasonable time to correct what daimlerchrysler characterizes as a condition that "can result in a loss of steering control and can cause a crash without prior warning". And I'm supposed to keep driving it? *nm updated
Daimler chrysler safety recall f23-lower ball joints; every time I call the dealership about how long it will be, the time frame just continues to get longer. Last time I called was 1/9 and was told another month. Today, 2/13, I was told I am 24th in line and they only get 2 sets per week so I am looking at 12 more weeks. This is absolutely ridiculous.
We have been waiting almost 2 months for repairs on our 2004 jeep liberty renegade for safety recall f23 - lower ball joints. Since water may enter into the front suspension causing ball joint separation, we are at risk of losing steering control which could "result in a crash without prior warning" (as described in notification code f23 from daimler chrysler). We have been on the waiting list at 2 separate dealerships since mid-december and both have told us that the parts are not being sent fast enough from daimler chrysler, prolonging our exposure to an unsafe situation. I do not feel comfortable driving my family around knowing that this publicized problem is not being remedied within a reasonable amount of time.
Received a recall notice (f23) for my 2004 jeep liberty to replace lower ball joints. Called dealer on 12/15/06 and was advised that there was a two to three month waiting list as parts were not available. Vehicle failed nys annual inspection on january 13,2007. No local dealer could make repair as parts were not available. Vehicle was repaired at my expense with aftermarket parts. I contacted daimler chrysler and was advised that the repair would not be reimbursed as it was not done at a daimler chrysler repair shop.
Customer received a recall f23 from daimler chrysler and customer has as concerns**cc the consumer was placed on a list for the recall. The manufacturer was sending out very few parts.
Daimlerchrysler safety recall f23 - lower ball joints the safety recall was issued and daimler chrysler has failed to supply the necessary parts for the repair. They new of this recall for months prior to the formal notification. Their failure to evaluate and supply the appropriate parts for this recall is negligent and unacceptable. I have to wait 6 weeks to get the parts to repair this safety defect. This corporation should be ashamed of these practices and do whatever necessary to ensure the immediate demand for the parts is supported. This company new the number of vehicles involved in this recall and to not be producing in advance at a necessary speed to meet this demand is unacceptable safety practices.
Tl*- the contac received aq recallregarding ball joint for the 2004 jeep liberty, current mileage was 32000 . The contact complained that it was taking too long for the recall to be remedied. There had been no failure to date.8ak
I received a recall notice for my 2004 jeep liberty in the mail in december (safety recall f23 - lower ball joints). I admit, it took a bit for me to call to make my appointment to get the car fixed because of personal issues. I called my local jeep dealer on 2/5/07 and was told there was a wait of at least 150 people ahead of me because they are only shipped 3 of the parts that need to be replaced a week. At that rate, it will take me, and many other people, almost a year to get my car repaired! The woman even told me that the wait there was one of the shorter ones in the area.
Tl*- the contact stated that he received a recall letter on 12/12/06 for his 2004 jeep liberty for the lower ball joints. He was contacted by the dealership, smith cairns jeep, on 01/28/07 and made an appointment for 02/09/07. The contact stated that he was called that morning and the dealership informed him that the ball joints for his vehicle were not in. The contact stated that this has taken too long for the repairs. There have been no failures to date.
2004 jeep liberty with a safety recall for the lower ball joints.**cc the consumer indicated that the dealer failed to fulfill it's obligation pertaining to recall f23 for the lower ball joints. The consumer dropped his vehicle off in the morning to have the ball joints replaced. When he arrived at the dealer to pick up his car he was told that they ran out of lower ball joints. The consumer later found out that they would not be receiving any more ball joints for some time. The consumer retrieved his vehicle from the dealer .
2004 jeep liberty recalled for ball joint separation**cc the consumer contacted the dealer and was told that it would be about two weeks before parts would become available. The consumer was told that he would be contacted when the part arrived. Four weeks went by and the parts still hadn't arrived. The consumer was disappointed to learn that the dealer isn't really sure when they will received the parts from the manufacturer.
Recall lower ball joints for 2004 jeep liberty just got off the phone with a service dept. Representative from chrysler rt. 130 informed me that he is only receiving a small shipment of ball joints a week. I have been placed on a waiting list. I also informed the rep. That my jeep was making a front end noise..
I have received a safety recall f23 - lower ball joints on my 2004 jeep liberty. When I called the local dealership, as instructed, I was told the wait to get this problem fixed would be months because daimlerchrysler is only sending the dealership 3 - 5 units of replacement parts per week, not the hundreds that are need. This seems very negligent on the manufacturer's part and I would hope that they could be forced to speed up this process. I feel unsafe driving my vehicle until it is fixed.
My 2004 jeep liberty has a recall for the (f23) lower ball joints. I took my vehicle into a jeep dealership on 18 january to have the problem corrected. I was told that the parts were on backorder through chrysler and that it would be at least 6 weeks until they arrived. On 2 february, approximately 8:00 am, I was leaving my home for the airport. I was still in my driveway thankfully when the accident occurred. My vehicle had a sudden jolt and the right side of the jeep fell, burying my right front tire. The lower ball joints had separated with no warning. It caused additional damage to the tire and undercarriage. I would hate to think what would have happened if I were on the road or highway. This recall is so severe! This will cause deaths if someone doesn't do something about it. How can they not have enough parts for such a severe recall??? My jeep was towed to the a dealership. They did manage to fix it along with the additional damage that this recall caused.
2004 jeep liberty with safety recall f-23 - lower ball joints customer is asking for reimbursement for tow and tires**cc the consumer scheduled an appoint to have the recall done on january 11, 2007, however on january 7, 2007 the left front wheel came off the vehicle. The consumer stated the windshield is extra susceptible to chips and cracks due to debris hitting it.
Tl* - the contact called regarding a 2004 chrysler jeep liberty. The contact received recall 06v288000 for the lower ball joint. The contact called a chrysler dealer, and was told they did not know when the part would be available. The contact stated that the dealer is not taking names for a waiting list. The contact was told to keep calling back to see if the part were in. The contact heard a loud noise coming from the front of the vehicle for approximately two months. The dealer will not diagnose the vehicle because they believe the noise was due to the lower ball joint.
Safety recall f23- lower ball joints on 2002-2006 model jeep liberty vehicles. I called a local dealer and I was informed that it would be several months before they would release the parts and that they had a waiting list of over 140 people
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