2007 Jeep Liberty steering problems

Filed May 11, 2025 · Steering, Suspension · TX

Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 11, 2021 · Steering, Suspension · 130,000 miles · DE

12/8/2020: my daughter had just returned home from college literally that morning driving through nyc to de. That afternoon she went out to see a friend and thought she had a flat tire while driving at about 50 MPH and struggled to pull over. It was at night so we couldn't see the damage. We called aaa to come change the tire. He examined the fluid under the tire and then it was obvious that tire rod fell and punctured the tire. We could also see a long black trail where the tire rod dragged on the road before she could stop. The tow truck driver said if she didn't stop when she did she would have fell into the deep ditch next to it and it would have flipped over. Considering it was dark she was lucky and even luckier this didn't happen on the highway in nyc only a few hours earlier. But what was even more disturbing is the front upper and lower control arms were just replace the rear lower control arms due to corrosion was done at the dealer, along with an alignment. (the federal safety agency campaign number: 18v278000). It's clear that the recall should also include replacing the front control arms. The window regulator also failed the week before.

Filed Jan 23, 2020 · Steering, Suspension · 118,000 miles · TN

I had a recall repair after I received the letter in the mail so I went and had it serviced after I waited for the backorder. I had the rear lower suspension arms done as in the recall at secret city dodge in oak ridge tn. I immediately noticed a weird creaking noise coming from the rear and I took it back and explained to them and they said they could find nothing. I brought it to another shop and had them inspect and they said that they didn't torque them right and the noise was from faulty parts. I took it back to the dealership and they again said nothing was wrong and they sprayed some lubricant on the bushings to quiet the noise. It didn't do anything and made me question why they had to do that if the parts were new. I took it in again and they again sent me down the road. Well as time went on I was having more problems with steering and have been to to other shops and had ball joints all replaced and every shop said that the rear suspension arms were not good and I just went today (jan 23,2020) and and it looked at by a local reputable shop where I live because the steering is out of control.. They showed me in the bay with my car up and the back wheels move forward and backward because of the bad bushings in the lower control arms that were replaced by secret city dealership. They also said they need to be repaired asap and I got that in writing from them. I also have from a jeep specialty shop about how they were installed wrong and have that in writing. I did not want to get them replaced by the same dealership because they are terrible with customer satisfaction and could care less about my safety. I take very good care of my vehicle and it hasn't ever been in 4 wheel drive. I use it to drive locally and that is it. I have called nfsta several times and am waiting for a response from them. Please help me with this I don't feel safe driving it. Not my fault

Filed Aug 7, 2019 · Steering, Suspension · 146,588 miles · TX

Tl* the contact owns a 2007 jeep liberty. While driving 30 MPH, the front driver's side ball joint fractured. The contact lost control of the vehicle and the steering wheel seized. The vehicle was coasted to the side of the road. The front two tires slid while attempting to stop. The vehicle was towed to an independent mechanic where it was diagnosed that new control arms, and the ball joints on both sides needed to be installed. The vehicle was repaired. The driver's side wheel was also replaced. The manufacturer was made aware of the failure and stated that the vehicle needed to be taken to the dealer for diagnostic testing. The dealer was not contacted. The failure mileage was 146,588. The VIN was not available.

Filed Feb 27, 2019 · Steering · TN

Bought from dealer said front axle was replaced before purchasing but I believe not terriable noise.

Filed Feb 19, 2019 · Steering, Suspension · TX

Tl* the contact owns a 2007 jeep liberty. While driving 65 MPH, the vehicle stalled and the steering wheel seized. The vehicle was towed to an independent mechanic where the contact was informed that the ball joints were fractured. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was unknown.

Filed Nov 14, 2018 · Driver assistance, Engine · 121,261 miles · MD

Tl* the contact owns a 2007 jeep liberty. While driving 50 MPH, the vehicle lost power and failed to steer properly. The electronic stability control and traction control indicators illuminated prior to the failure. The dealer (darcars chrysler dodge jeep ram of new carrollton, 8100 annapolis rd, new carrollton, md 20784, (301) 459-6800) stated that it would cost $180 to diagnosed the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 121,261.

Filed Jul 2, 2018 · Steering, Suspension · 299,999 miles · LA

Tl* the contact owned a 2007 jeep liberty. While driving 10 MPH, the rack and pinion bolt fractured. As a result, the suspension and front driver side wheel separated and became stuck in the wheel well. The contact lost control of the vehicle. The vehicle was towed to an independent mechanic where it was deemed destroyed. Neither the dealer nor the manufacturer was made aware of the failure. The approximate failure mileage was 299,999. The VIN was not available.

Filed Jul 29, 2016 · Electrical, Steering · 125,780 miles · CA

Vehicle was parked in parking lot and would not start when turning key. No sound or movement. Mechanic noted broken rod in steering column. Jeep would not replace inexpensive rod and only sold entire $700 steering column.

Filed Aug 28, 2015 · Airbags, Steering · MA

I have been waiting over 3 months for the dealership to get this part. This is a real safety issue. What if I was in an accident? Please, please get me an answer on this . I called chrysler directly and they do not know when these parts will be in. I am afraid to drive my car, but must get to work. Thank you clock spring 68271255aa