The contact owns a 2007 Jeep Liberty. The contact noticed that the front control arm and front subframe were rusted. The vehicle was taken to the dealer and it was confirmed that the full front suspension needed to be replaced. The vehicle was repaired. The contact mentioned that after leaving the dealer, the front control arm fractured. The vehicle was towed back to the contact’s residence. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
2007 Jeep Liberty suspension complaints
Page 2 of 4: complaints 11 to 40 of 79, newest first, as owners wrote them.
For the 3rd time in the last 3 years the control arm has had to be replaced on this vehicle! I have been driving with my children in the car when the control arm snapped and made my car un drivable ! There was no warning lamp!
Underbody of car is so corroded that the vehicle could lose control.
The contact owns a 2007 Jeep Liberty. The contact stated that she initially received a recall notification for the federal safety agency Campaign Number: 18V278000 (Suspension) and had the recall serviced at a dealer. Recently, the contact stated that an abnormal clanking sound was coming from the vehicle while driving at various speeds. There was no warning light illuminated. The contact had first taken the vehicle to an independent mechanic where she had the brake pads, rotors and calipers replaced. Despite the repair, the failure persisted, and the contact then took the vehicle back to the dealer where the recall was serviced. The dealer then informed her that both the lower and upper control arms had fractured and that the driveshaft and ball joints all needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2007 Jeep Liberty. The contact stated while driving 50 mph, there was an abnormal sound coming from the rear of the vehicle while depressing the brake pedal. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 18V278000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 230,000.
The contact owns a 2007 Jeep Liberty. The contact received notification of the federal safety agency campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 jeep liberty. The contact stated while driving 35 MPH, the rear suspension fractured as an abnormal sound was heard. The contact loss control of the steering and coasted the vehicle to the shoulder of the roadway and the vehicle was turned off. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the rear driver’s side ball joint had fractured. The failure recurred a month later when the rear passenger’s side suspension fractured. The contact mentioned the federal safety agency campaign number: 18v278000 (suspension) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 105,000.
Front ball joints/control arm assembly broke on passenger side causing accident.
12/8/2020: my daughter had just returned home from college literally that morning driving through nyc to de. That afternoon she went out to see a friend and thought she had a flat tire while driving at about 50 MPH and struggled to pull over. It was at night so we couldn't see the damage. We called aaa to come change the tire. He examined the fluid under the tire and then it was obvious that tire rod fell and punctured the tire. We could also see a long black trail where the tire rod dragged on the road before she could stop. The tow truck driver said if she didn't stop when she did she would have fell into the deep ditch next to it and it would have flipped over. Considering it was dark she was lucky and even luckier this didn't happen on the highway in nyc only a few hours earlier. But what was even more disturbing is the front upper and lower control arms were just replace the rear lower control arms due to corrosion was done at the dealer, along with an alignment. (the federal safety agency campaign number: 18v278000). It's clear that the recall should also include replacing the front control arms. The window regulator also failed the week before.
Poor performance from the front end suspension making turning the car dangerous.
Vehicle was on the off ramp of the highway when a loud bang was heard and front left tire went flat. Was able to pull off to the shoulder and stop. Upon further investigation, the tire was flat due to the driver's side lower ball joint separated and the bolt of the lower ball joint on the lower control arm was driven into the inside of the rim and puncturing a hole into the rim. Had this happened a few seconds earlier, while on the highway, it could have had catastrophic results, causing a crash, personal injury or even death.
On 5/15/2020 my husband was driving our jeep locally when all of a sudden the drivers side suspension gave out and landed on the drivers side tire. The tire turned inward he had no control of the steering. He was only doing maybe 30mph if he had been going any faster he could've been killed. It costs us $700 to repair both sides and is still at the garage being worked on. My husband was on a 1 way 4 lane bridge he managed to get it halfway out of the lane blocking traffic the police came to divert traffic until the tow truck arrived.
I had a recall repair after I received the letter in the mail so I went and had it serviced after I waited for the backorder. I had the rear lower suspension arms done as in the recall at secret city dodge in oak ridge tn. I immediately noticed a weird creaking noise coming from the rear and I took it back and explained to them and they said they could find nothing. I brought it to another shop and had them inspect and they said that they didn't torque them right and the noise was from faulty parts. I took it back to the dealership and they again said nothing was wrong and they sprayed some lubricant on the bushings to quiet the noise. It didn't do anything and made me question why they had to do that if the parts were new. I took it in again and they again sent me down the road. Well as time went on I was having more problems with steering and have been to to other shops and had ball joints all replaced and every shop said that the rear suspension arms were not good and I just went today (jan 23,2020) and and it looked at by a local reputable shop where I live because the steering is out of control.. They showed me in the bay with my car up and the back wheels move forward and backward because of the bad bushings in the lower control arms that were replaced by secret city dealership. They also said they need to be repaired asap and I got that in writing from them. I also have from a jeep specialty shop about how they were installed wrong and have that in writing. I did not want to get them replaced by the same dealership because they are terrible with customer satisfaction and could care less about my safety. I take very good care of my vehicle and it hasn't ever been in 4 wheel drive. I use it to drive locally and that is it. I have called nfsta several times and am waiting for a response from them. Please help me with this I don't feel safe driving it. Not my fault
Vehicle was driving normally and was in motion going straight leaving a parking lot and the front suspension lower control arm just broke without warning due to corrosion. The right side of the control arm landed onto the wheel making it so the right front wheel could no longer turn. I'm glad it happened to me in a parking lot and not on the highway or I could have been seriously injured.
On oct 4, 2019, as I was driving straight at approximately 10 MPH on a dry, smooth road, my driver's side lower front ball joint failed. The front of my car dropped as a result, and I was unable to control the vehicle. I did not strike any other vehicle or barrier of any kind.
Takata recall. I was driving and the right ball joint broke and it fell and popped my tire.
Tl* the contact owns a 2007 jeep liberty. While driving 30 MPH, the front driver's side ball joint fractured. The contact lost control of the vehicle and the steering wheel seized. The vehicle was coasted to the side of the road. The front two tires slid while attempting to stop. The vehicle was towed to an independent mechanic where it was diagnosed that new control arms, and the ball joints on both sides needed to be installed. The vehicle was repaired. The driver's side wheel was also replaced. The manufacturer was made aware of the failure and stated that the vehicle needed to be taken to the dealer for diagnostic testing. The dealer was not contacted. The failure mileage was 146,588. The VIN was not available.
Tl* the contact owns a 2007 jeep liberty. When reversing the vehicle, the brakes were applied and the vehicle came to a stop. The contact stated that the lower ball joints on the passenger side for the steering fractured. The vehicle was still in the parking lot of the contact's business. The dealer and the manufacturer were not contacted. There was no recall for the steering failure. The vehicle was not repaired. The failure mileage was 123,682.
Tl* the contact owns a 2007 jeep liberty. The contact received notification of the federal safety agency campaign number: 18v278000 (suspension). Shottenkirk chrysler dodge jeep ram of canton (located at 200 liberty blvd, canton, ga 30114, (470) 863-2403) stated that the part was not available. The contact felt that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The lower ball joint on the passenger side steering knuckle separated. The ball joint remained in the lower control and gouged the rim. The vehicle steering is totally inop as it is resting on the tire. The vehicle was in motion on a city street.
Tl* the contact owns a 2007 jeep liberty. While driving approximately 35 MPH, the contact heard a popping noise emerging from the lower passenger side of the vehicle. The vehicle was driven to an independent mechanic where it was diagnosed that the lower ball joint on the passenger side fractured and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,300.
Tl* the contact owns a 2007 jeep liberty. The contact stated that the body of the vehicle made abnormal whining noises when driving over bumps in the road. The contact noticed that the lower frame and control arm were rusted. The vehicle was taken to an independent mechanic who stated that the vehicle was included in an unknown recall and should be taken to a dealer. The dealer was not contacted. The contact called the manufacturer and was informed that nothing could be done because the vehicle was out of warranty. The failure mileage was 97,000. *bf. Consumer was told by the repair shop the front cross member sub-frame was broken. Car miles were under 10,000 and the was over 10 years olds. Consumer called the jeep corporate offuce on 3/13/19. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* the contact owns a 2007 jeep liberty. While driving 65 MPH, the vehicle stalled and the steering wheel seized. The vehicle was towed to an independent mechanic where the contact was informed that the ball joints were fractured. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was unknown.
I took our vehicle to crown dodge, ventura ca. To satisfy the trailer hitch recall. I also wanted to satisfy the federal safety agency recall #18v‑278 (rear lower control arms). The parts weren't available at the time and I was told they would contact me within 2 weeks to reschedule the repair. They never contacted me. We have moved since and there are no dealers near me to conduct the safety repair. How can I get this repair completed without having to drive too far? The vehicle may not be safe to drive. Please advise.
My vehicle should be involved in recall u38 with rear suspension corrosion
Tl* the contact owns a 2007 jeep liberty. While driving approximately 55 MPH uphill, there was a loss of power and vehicle control. When the brake pedal was depressed, the suspension failed to function and the rear of the vehicle swayed excessively. The vehicle crashed into a guardrail. The contact stated that the front driver's side bumper, headlight, and rear quarter panel were damaged. None of the air bags deployed. There were no injuries. A police report was not filed; however, a highway patrol agent inspected the vehicle. The insurance company was notified. The contact was later notified of the federal safety agency campaign number: 18v278000 (suspension). Autostar chrysler dodge jeep ram fiat of waynesville (280 hyatt creek rd, waynesville, nc 28786, (828) 452-2841) was contacted. The insurance company had not yet inspected the vehicle. The cause of the failure had not been determined. The manufacturer was notified. The approximate failure mileage was 105,523. Dyd
Lower ball joint broke from corrosion. This is recalled on 02-06 models but not 07. However, my jeep was manufactured in 2006. I was pulling into my driveway and felt something break below me. As I pulled further in I felt a grinding noise. Had I been driving faster I would have wrecked my car.
Tl* the contact owns a 2007 jeep liberty. The contact received notification of the federal safety agency campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lithia chrysler jeep dodge of roseburg (1600 ne airport rd, roseburg, or 97470, (541) 378-4945 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
I contacted south point dodge in austin, tx 2 months ago about replacing the rear control arms due to a recall. They scheduled an appointment for them to replace the part. When I arrived, they told me no one had ordered the part and that they could not provide service. I confirmed with the manager that they would order the part and call me back when they could replace it. I have not heard back in 2 months. I called today and they have not ordered the part. I asked them again to order the part, but now they are on backorder. I am concerned the rear control arm will fail while I am driving. I have done everything I can to get it replaced, but the dealership is not putting any importance on the recall. Here is their contact information: 5210 s ih 35 frontage rd, austin, tx 78745 (512) 443-9333
Tl* the contact owns a 2007 jeep liberty. The contact received a recall notification for the federal safety agency campaign number: 18v278000 (suspension) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (fair oaks chantilly chrysler jeep dodge ram, 4170 auto park circle, chantilly, va 20151) confirmed that the parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
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