Tl* the contact owns a 2012 jeep liberty. While driving approximately 20 MPH, the engine warning light illuminated and there was smoke coming from under the hood of the vehicle. In addition, the vehicle stalled and failed to restart. The vehicle ignited into flames. The fire department extinguished the fire and a police and a fire report were filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000.
2012 Jeep Liberty engine complaints
Page 3 of 3: complaints 41 to 51 of 51, newest first, as owners wrote them.
On 3 different occasions, first one driving on 95 from new york on december 3, 2014, I put on cruise control and car accelerated out of my control, brakes didn't work and I had to cross over lanes and tried everything to stop car, drove in to a ditch and car died, wouldn't restart for hours. The second time was march 6 2015 in florida, I was just driving along and the car just got out from under me at a very fast speed and I couldn't stop it, I threw it into park and the car died and the ignition just kept doing a clicking noise, left it over night because it wouldn't start, had to have it flatbed away, the car started the next day?? Now on april 3rd 2015 it happened when I was going 3 miles an hour in my parking lot and the jeep accelerated and I drove straight between 2 parked cars and over a handicap sign to stop, now it has been sitting since friday in to a parking spot that my neighbors helped me push it in to, I could of been killed or hurt others. This car is in pristine condition, well maintained and low mileage...who can help me???
Tl* the contact owns a 2012 jeep liberty. While the vehicle was idling at a traffic signal, the engine overheated and smoke appeared under the hood. The vehicle was taken to an independent mechanic who diagnosed that the water pump and thermostat were faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not notified. The failure mileage was 50,474.
Tl* the contact owns a 2012 jeep liberty. The contact stated while driving 20 MPH attempting to make a turn, the vehicle stalled and the warning lights illuminated. The contact was able to maneuver the vehicle onto the emergency lane and then it restarted. The vehicle was taken to the dealer who was unable to identify the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 23,500.
No second notification was received by mail as it had been indicated by the recall notice: "what your dealer will do...chrysler intends to repair your vehicle free of charge (parts and labor). However, the parts required to provide a permanent remedy for this condition are currently not available. Chrysler is making every effort to obtain these parts as quickly as possible. Chrysler will contact you again by mail, with a follow-up recall notice, when the remedy parts are available." the last sentence was underlined on the notice. No 2nd notification was mailed. I complained at an oil change, and I received an email shortly after "reminding" me to have it done. Several months, maybe even almost a year, had passed.
Air conditioner was blowing warm air. It happen in june 2013 and aug 24, 2013.
Vehicle experiences momentary loss of power during normal highway driving. Dealership and manufacturer representative both agree there is a problem, but do not know how to repair and refuse to do any repairs. They do not know what causes the loss of power.
After going thru a car wash, I was touching up the back of the vehicle when I noticed the exhaust pipe was rusted. I called the dealership on mon, stated my finding and reminded the service rep that I had purchased the vehicle brand new ~6 months ago (therefore was under warranty) I set up to drop it off on wed @12pm. ~ 30 minutes, after I was shuttled to work, the service mgr called and told me the rust was normal and only "surface rust". However, is going to replace it to keep the customer service up. I suggested some sort of coating to prevent another premature rusting, being many other occurrences have been reported but was told that can't be done. I hope tom when I am picked up to retrieve my jeep that I won't be disappointed!
Tl* the contact owns a 2012 jeep liberty. The contact stated that a lot of smoke emitted from the vehicle upon starting, since original purchase date. The vehicle was taken to the dealer for a diagnosis. The dealer stated that they had to replace the pcv valves. The vehicle was repaired, but the failure continued. The manufacturer was contacted. The failure mileage was 500 and the current mileage is 6,500. Updated 7/18/12 *cn updated 07/25/12
Tl* the contact owns a 2012 jeep liberty. The contact stated that excessive light blue/gray smoke emits from the exhaust/tail pipe upon starting the vehicle. The vehicle was taken to an authorized dealer and the contact was informed that the smoke was water vapor. The vehicle had not been repaired. The contact stated that she only noticed the smoke when the vehicle had been sitting for two hours. The manufacturer was notified and offered no assistance. The failure mileage was approximately 15. Updated 07/13/12 *bf updated 07/18/12
Vehicle has a eco-mode to reserve excessive fuel usage. When traveling at a speed to exceed 45 MPH the vehicle reacts with a bad vibration and shake as if there is a flat tire or something. When coming to a complete stop the vehicle shakes as if there is a defect with the rotors or brakes. When taking off, there is a kick when attempting to first accelerate especially at a traffic stop/intersection. Vehicle has been serviced at the sport durst chrysler jeep in durham nc and it has been declared as "drone mode which is unknown cause of issue- unrepairable." service department conferenced with chrysler corp. Customer service and has concluded that vehicle is recommended for buy back under lemon laws. No further action has yet been taken. Vehicle is currently unsafe and undriveable. Need another vehicle immediately.
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